breakfast very good

breakfast was very good and the location was great.

room was ample, bed was comfortable, breakfast was delicious

the pool is nice. breakfast wasn't bad either. room was a good size.

breakfast buffet, exelent service, everithing fresh, delicios fruit and yogurt

the pool isn't clean enough. it looks needs more chemical .

dated, lift not working, cockroaches in the pool area, very poor breakfast

on-site parking.

room service is really friendly

slow internet, pool was not very nice

least was in my rate

stay included daily breakfast and i must say the quality was much better than expected

) wifi is good and reliable

and you could order room service if you want

very good breakfast

parking is limited, must plan check in on time.

to parking was difficult at best

parking: you have to race in the night to get a spot and one of the security staff told me you can

the parking lot.

limited parking,

the chilaquiles i ordered for breakfast where amazing with a side of eggs and ham and some fruit

the breakfast is good too

breakfast was good. the manager ines was very kind.

like the breakfast ended early because we were there for a wedding, so sleeping in was a must and a brunch

room service is not responsive (40 minutes wait)

we love the kitchen area in our room and full sized refrigerator, comfy king sized bed with multiple pillow

excellent service. great room, very clean and comfortable. very good breakfast.

the complimentary breakfast offered coffee, juice and mexican breakfast

clean and simple and practical breakfast included

the kitchen closes to early for those who arrive from travel with no much options to eat around

the rooms are in great condition. breakfast was delicious especially the green chilaquiles.

gym was open 24 hours and has modern equipment helpful staff cons - it would be nice to have a

breakfast is included which is good, but it doesn't have the best taste

we didn’t have breakfast

the gym was closed.

breakfast was very good

breakfast was so so

the breakfast had both hot and cold items and staff was friendly and helpful

breakfast was great, there were many options and the staff was constantly refilling the bar and

service, breakfast and the room

i would recommend to check buffet promotions though , it was stated kids were free for breakfast but i was charged for both

would had been better if they had included the breakfast in my fare as it was the first time i stayed with

very nice and professional staff, a very good breakfast, good restaurant and a nice sports bar

staff very kind the bed was excellent! breakfast with many options and delicious

breakfast was nice but mostly the service great great service

everyone was wonderful, underground parking. comfortable and very clean.

water leak in bathroom floor, breakfast not satisfied. not enough of drinking water.

more variety of menu for breakfast

comfort and pool

hotel was way better than a expected. clean, updated excellent staff. breakfast buffet was okay.

good spa ofuro for relaxing

the roof garden with a pool and great view was a plus

breakfast was over priced

want to charge you for everything to use the pool to the gym

breakfast coffee ran out early; staff slow to make more

old towels, breakfast was horrible

sweat-soaked pillow poor beds with no blankets noisy restaurant next door utill midnight poor breakfast

very close the the mall and most concurred venues. breakfast was included as well

a delicious breakfast included

i like swimming pool and gym

aircon in the gym didn't seem to work (could do with some mesh blinds at the windows to block out the afternoon

comfortable suites, good breakfast, gym, pool and very useful to have washer/dryers available

lovely outdoor patio area full kitchenette in our suite good breakfast

comfortable suites, good breakfast, gym, pool and very useful to have washer/dryers available

large rooms, very quiet, great pool, gym, interesting breakfast, easy parking

large rooms, very quiet, great pool, gym, interesting breakfast, easy parking

the whole hotel was super clean, great accomodations and breakfast was

the breakfast was really good it wasn't your typical hotel breakfast.

breakfast and pool

like the location, its very quiet the pool area it’s amazing and the bar it’s wonderful

like the location, its very quiet the pool area it’s amazing and the bar it’s wonderful

some times pool was rented for party and as guest i couldn’t use it.

pool was occupied for events, guest could use the pool ☺️

the location excellent and the breakfast good

the location exelent and the breakfast good thanks

we loved the pool and going up to the rooftop

polite staff. good breakfast. good food and room service.

pool definitely needs attention

swam in the pool daily and enjoyed it 100%

breakfast, room service, staff all great!

parking, staff, hot water.

breakfast

i was attending the rotary district breakfast at the casa de la cultura.

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

they were nothing fancy but the kids liked to use them

is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a lot

they were nothing fancy but the kids liked to use them

was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger rooms

the pool and view of the room

hotel was very nice, the room was big and very clean, great view to the pool

very nice overall. nice rooms, pool and parking.

traffic noise considering it's right next to the highway, though a little does come from the pool area

the bed and the breakfast were excellent. the swimming pool too.

breakfast buffet was very good

breakfast at a reasonable price

good we purchased breakfast included

amazing outdoor pool area

i would have liked to include breakfast

very friendly attendant's...very polite....except honestly the cook or kitchen service no good

is a kitchen but not things

the pool

carachas) the

pool was a little bit dirty and nearly alll sun loungers were damaged

friendly staff. great breakfast..comfy bed

clean, comfortable and good breakfast

machine wasn't very clean, we liked the beds and pillows, the location, parking spot, the buffet breakfast was ok, and the restaurant was pretty

ample parking, easy access, restaurant next door

the breakfast buffet is excellent for all likes

no matter how tight you turned it was still leaking in room 542, unfortunately only had buffet breakfast available on certain days, elevator not working, and it's beside a water processing plant

pool water was not heated .. the wifi was not working

i had to go up one floor and down 3 floors to the front desk to ask for the wifi again only that it did not work at all

location - the lady who made breakfast eggs

erican) and the standard buffet

other rooms around guanajuato but was worth every penny especially when looking for a room with a spa bath

quiet and beautifull hotel. very nice and relaxing spa area and pool

walking distance to the center is about 10 - 15 minutes, they have free valet parking which worked out great

lovely place, good service , superbe spa and massages

spa was relaxing, even if some facilities were closed

quick and tasty room service

wifi never worked throughout our stay

spa services are highly recommended

the couples massage we received at the hotel spa was relaxing

free parking

the wifi was slow at times, but when it rains in mexico sometimes this seems to always slow down

pool not heated and remote location no one else there so felt a bit wierd no safe for valuables

the pool is nice and clean but it is cold so it's useless except during a lot of heat

the pool is cold and lacks chairs

too much people in the pool

2) the building was beautiful 3) the staff were very helpful, helping me with calling a taxi and laundry etc 4) the beds were super comfortable and the view was stunning, the balcony was very cute

the facade and exterior are beautiful and it's nice to dine by the pool.

and in the sink so that was pretty unpleasant, at the checked in we were told by the staff that breakfast started at 7:00, we had to leave to the airport at 7:45 and the kitchen wasn’t even

the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

the two times we had breakfast, service was very slow, taking us close to two hours for the meal, as the staff was

the room, the view, and the breakfast. the staff was great as well.

the breakfast was very plentiful and satisfying

poor wifi

the wifi connection was poor sometimes, but most of the time

another one said : of course wifi is a come & go

wish they had room service food.

my kids loved the hotel and the terrace since we stayed in the penthouse

cost, friendly staff and 24 hour room service

reservation included breakfast

room was very close to the on-site restaurant where breakfast was served, so it was noisy in the morning

the breakfast was good, but we would have liked to have more variety.

location. friendly staff clean very delicious breakfast.

hot breakfast

the rooftop bar was closed

special thanks to lorena, mariana, berenice, angel, gabriel, oscar, and gabriel at bar one

room was on the third floor and there is a bar and discotheque on the roof above and the music was loud and did not stop till

it would have been nice to have a bar available in the hotel before 6:00pm.

rooftop bar with stunning vistas

my wife and sister-in-law could not stop raving about the basement pool and hot tub

need to improve service little bit since they didn t have pool towels and we only had one towel in our room to use

excellent hotel , brand new , the pool was great with the hot tub

the noise level can be higher downstairs of course where the restaurant and bar are located

breakfast was great, perfect location

back bar was comfortable and excellent staff and drinks

breakfast was very enjoyable & complete

reason i liked it because it has its own valet parking that counts for 100% it has nice little bar at the back that's