great place to stay with friendly staff and a tasty breakfast.

great breakfast, high quality coffee. spotless.

breakfast was continental great choice

some facilities eg bar not open.

30 and bar was closed and no staff available - when booking it needs to be made clear cost of room only

lovely full breakfast

plenty of parking available

lovely hotel, very friendly staff, super breakfast.

place to stay, location, parking availability and breakfast all great - really friendly staff and great

great hotel in a nice location. the staff were very friendly and helpful. excellent breakfast.

estate but we will be in the future as it does boast a variety of other things to do such as a pool

breakfast, comfortable and spacious room, friendly staff, beautiful golf course in excellent condition

location is excellent, the room was clean and stylish, the golf facilities are superb, the staff are helpful and friendly and breakfast was a treat

location and beautiful hotel with great scenic views from the rooms over the golf

all available at ground level - including bedrooms - and although there was a step into the cave bar - it was easy to overcome (although a grip rail there might be advantageous) lovely peaceful

dinner in the bar , and breakfast were both excellent

very friendly, great location. clean rooms, quiet and great breakfast.

breakfast big choice

the breakfast was by far the best i've had at a hotel and the evening meals were great

stay here for 1 night bed and breakfast for £95

the breakfast was done to perfection and just the right amount of food

very tasty food and kids meals very good value for money

son and grandkids live in portsoy so decided to book a room for me and my daughter to have some famil time

the hotel has a very nice restaurant as well as a bar with a pool table

only down side was that our dog wasn't allowed in the breakfast area so we had to take turns to breakfast alone rather than leave her in the room alone

staff in restaurant, reception & bar were very friendly and helpful

one night and decided to eat in the restaurant for our evening meal which was very good, as was breakfast

location and easy parking

nice bar and good selection of food available from the restaurant

dinner at the lodge restaurant was excellent and had options for the kids and breakfast was fine

we had evening meal

there is room service available and also a very nice restaurant and bar

evening at the beginning of february and off season the restaurant was not open but food in the bar was available

only a public bar with snooker table and sports tv

location was great with plenty parking close to the door. easy to connect to wifi.

on site public bar was lively and well stocked

disappointing to not have room service or even be able to buy a soft drink at reception too late at night

free wifi

it had no wifi, so we couldn't watch nexflix and other channels, but apart from that, that's all i have

loads of parking, great staff so friendly, good value, comfortable

hotel serves a real ale at the bar that tastes like an export 80

wedding guest (kids) running down the hallways banging on doors

given a room where the air conditioning didn’t work and had to move rooms at 2am with 2 young kids

found the bar lounge food overpriced but the service was great

the gym was an added surprise and was free to use

breakfast and dinner were first class. room facilities were good. friendly staff.

delicious breakfast and good choice of evening meals if you choose to eat at the hotel

the breakfast and evening meals we had were superb

breakfast was first class, the staff were pleasant and helpful dinner was served very quickly

lovely hotel, very friendly staff and a lovely breakfast.

clean room, polite staff, excellent breakfast with plenty options & quickly freshly

room service trays on floor outside rooms awaiting collection limited breakfast options for

extremely friendly staff, spacious room, good wifi and hot showers

loved the fact that you had a bar - we were able to catch up with the family

i was catching early morning flight that the reason for stay, and even the shuttle driver was friendly and helpful

close to restaurant bar airport and car rental

nice room clean and tidy, great bar and restaurant friendly staff

6 for room service

dinner in the restaurant as all the party guests are in and out of the restaurant to go to the bar and lots of noise too and they are blocking the entrance and reception area

cost of food at the bar and the shower that is still a bit rubbish and low flow

nothing much. problem with tray in nighttime room service. resolved

free wifi good for business use

clean room, free wifi was good enough to download from netflix

we ordered room service, but had to go downstairs to collect our food ourselves.

nice room, gym, ppl, can't fault

no room service had to go down stairs to pick up food its covid lazy service.

modern, clean, quiet and late check out (12.00)

of checking in late evening and late check out (12pm) was great

a little gym and free use of the apple mac computers

have liked a bit more choice on bar food, not much on offer after 8

the hotel was nice however quite a bit overpriced in terms of food and late check out.

staff the relaxing at the bar just a great weekend break the location ten minute's drive to the town and beach and my partner

was modern, clean, lovely lounge and bar area

had i had time before my early check in i would have been requesting a re fund or some form of compensation

much choice for breakfast on sunday morning kept hearing high pitched buzzing noise throughout the

breakfast was mixed: lovely berry compote, thank you but overcooked scrambled eggs and baked beans

early check in of 1400 and late check out of 1200 makes a huge difference

then i read in the in-room info that limited access to the gym had started again so i called reception to book a slot and the girl was actually rude

the room service was limited and very expensive.

breakfast had been lying for a while and some items were dried out

only thing room service food isn t great

bar was a great asset with good staff too

and the wifi was free with over 90mbps which is great for a hotel lie this

wifi was a bit unreliable and the rooms were quite basic although still comfortable and had

location great, easy parking,friendly staff , great food,

i liked the parking, where i could leave my car while at work

pool great for kids - food in resturant was lovely - not too far from airport

swimming kids friendly very clean helpful staff

clean, also ate at hotel and had lovely meal, nice area for sitting and friendly staff, kids loved the pool

spa facilities no bubble pool. no cocktails.

room service after hours a vending machine.

breakfast was good- hot food available as well as continental option.

in quick, excellent location for p&j live, prices reasonable, live music and great atmosphere, bar food really good, cocktails also

bar was lovely, room was dark when the sun was coming up

fantastic gym. great room, comfy bed and really relaxing. great value for money.

clean comfortable modern room ev charger availabile

good central location close to the airport good gym good wifi

i really liked the bar of soap as well, as we have been trying to reduce our plastic use so having the soap available

my kids loved the hotel

parking is prefect, bar is prefect, rooms are perfect, spa and gym are perfect

swimming pool jacuzzi steam room sauna and spa

check-in, rooms are upgraded soon but already good enough, clean, perfect pillows and functioning wifi

good breakfast excellent sandwich from room service good value

there before and knew it's a decent place with plenty of parking

free parking onsite and location

good location , parking

great room, kids loved the swimming pool.

the breakfast was delicious too

nice comfy bed and wifi and room service was really fast and everyone was so polite

hotels are the new kids on the block

place to bring the kids especially with the pool nice and clean with very friendly and helpful staff

will never return here - gangs of kids as per pictures - bullet holes in

bed could have been more comfortable and staff need more bar training

clean and staff allowed early check in.

i am a guiness drinker and unfortunately the bar did not have it.

the kids thought the door to the next room was fab, so we could all be together

one very very slight annoyance is the very strict dining times with no room service menu later .

wifi was spotty and not working most of the time in our room

breakfast was amazing, all local produce, which is great

great walks around by the river and a cosy bar - lounge area

the food was delicious, and the free breakfast was top notch

we booked a room with a kitchenette and it's fantastic

the wifi for smartphones not working to good.

good location, complimentary snacks, full breakfast, big room, friendly staff

kitchen with microwave plus ample coffee etc for the visit

was really big more alike an apartment had kitchen and fridge plates cutlery etc

excellent if you want to play golf and well placed for continuing north.

and adding the most fascinating golf course i have been playing

the staff looking after us for breakfast could not comply with a lot of our minor requests

the room was amazing, the spa was excelent, the setting of the hotel is so peaceful

breakfast was excellent, overall good value and fantastic service by staff

entrance to the hotel was via the bar which was busy at lunchtime and in the evening

handy location, staff friendly, nice bar and good breakfast

i got room service and it was quick and all the staff were so professional

close to the city centre and with plenty parking

oklet re room and facilities/times in room), the service was personal and the 24hours room service, the food was lovely and it retains old school values of personal interaction and

excellent location for our needs and plenty of parking

the bar was quite lively and drinks prices were reasonable

plenty of parking available

good location easy parking

staff, location and cleanliness tea and biscuits excellent parking adjacent but

i can t remember seeing a gymnasium at the hotel, may be i didn t notice it

quality decor good large room easy parking bus stop outside in to aberdeen helpful and cheerful staff eggs including omelette cooked

it's a large hotel with parking at the rear

great restaurant and bar service

parking seemed limited but i got a space so i was happy

limited parking.

bathrooms were fabulous with both bath and shower and spotlessly clean, the wifi was strong and parking was practical

the best perk was definitely the gym, which is very well equipped

e to covid19).

gym or spa facilities even though it shows photos of gym equipment on booking

room service to clean and replenish articles was excellent but as expected

30-10 which was too late for my daughter so they organised breakfast room service at 6

staff at spa were particularly friendly and knowledgeable

rooms , super clean and comfortable , staff excellent and welcoming , great dining too , ample parking and close to the airport also

unfortunately spa was closed.

upon asking for food we were told the restaurant was closed and there was no room service facility

very clean and fab location with car parking excellent value

room, secure parking in the middle of aberdeen a great bonus, lovely staff and a great

no room service either

parking a bit tight but for the location lucky to have any onsite parking so shouldn t

were a couple of issues with kids menu, the pasta we have ordered had spicy tomato sauce and the chicken strips were not chicken

have to walk through the garden to get to the spar/pool & gym, not a problem when the weather is good

greeted with warmth, and even though we arrived early to check-in, we were able to use the spa facilities at the hotel

not get wifi to work on my phone but worked ok on the laptop

the swimming pool was clean and had some things for kids to play with

we also had a lovely meal in the first evening in the bar area

lovely quiet hotel, great location. plenty of parking and an amazing breakfast.

wifi was poor, almost non existent, which is unusual for this hotel

for example we had our baby with us and ordered room service for dinner as he was sleeping

excellent food both evenings from room service and delicious breakfast

hotel kindly accommodated a request for an early check in and a king size bed which was very much appreciated as they were not obliged to do

breakfast....choice was good however quality of food poor....

only issue was wifi. signal non existent in the room i was staying. couldn't open a web page.

breakfast was filling staff were very helpful hotel was very clean very central easy to get too

everything was great, nice bar and restaurant with good food

clean, helpful staff, great breakfast and 11:00am checkout

spacious comfortable room with a pleasant welcome. nice breakfast

great hotel and excellent breakfast nice bed also

breakfast 100%

they accepted my late check out request with out additional charges

bar and restaurant was really good

the kids couldn’t go into the bar and it close at 10pm.

room service trays left out most of the

breakfast was lovely we also had our dinner there the night before

hotel was extremely well designed, with great wifi, parking and comfy beds

great location ,warm,clean and comfortable bar with nice atmosphere.

room and bathroom, good gym facility and large fitness room

super clean great staff excellent breakfast

breakfast was good. staff were very friendly and helpful

the gym is very

complaint and it was remedied, we were given the wrong time for breakfast finishing, we were told 10am, we arrived just after 9:30am to be told by a member of

staff very good at check on and check out, breakfast staff a little below par for a mercure hotel, never came to ask

the evening meal was most enjoyable as was the breakfast

late check out was very welcome as didn’t get home until 3:30am

excellent breakfast with the staff very helpful.

parking not much out the back

easy check in, breakfast made up and delivered. wifi connection excellent.

parking is a limited & a bit tricky to find at first

stay at siberia bar regularly and it honestly never disappoints

bed, large clean updated bathroom with plenty of towels, heated towel rack, plus a well-lit clean kitchen

location, asked for an early check in via email, after a few calls/minutes i was taken to my room

location close to everything on union street and all three brewdog bars surrounded by bars and places to eat, not that you’d need to look any further than the

area of old stone buildings, with cafes, pubs, church bar and beautiful museum

cafe is so lovely and it would be a nice place for you to start your day(: they also accept my early check in as i contacted them

the bar scene around the coffee hotel were loud at night way into the night

the room service food wasn t great

warm welcome on arrival, staff were great and so was the room service

wifi didnt work in room but it did in other locations inside hotel

only thing in their favour this time was agreed to early check in

had 2 kids with me and wanted to chill later on a with a programme but wouldn't work

paid a little extra and got early check in and late check out

no hot water for washing or showering,not good especially when we had kids with us.

got an early check in due to it being a birthday trip, very fast and friendly check in

hotel is in best location for taking my kids shopping then for food and catch a film at cinema before getting a very comfy

- rooms clean and tidy, location

didn't seem to be any room service daily so breakfast boxes piled up

staff were happy to accommodate an early check in (albeit at a cost which i did say i was ok with)

there was no note on how to order room service and the tv channels didnt really

com stating there was wifi not great tv signal hit and miss kept tripping over rug

we could not order room service as the app was not working, we had to order from the bar and wait whilst it was being

bit too short), the quality of the wifi

this was sorted but there were insufficient towels and as the clean laundry bag was outside the room on the following morning we conclude that the room had not been

staff gave us the wrong wifi password, was hard to understand the thermostat,

clean, spacious, plenty of towels and good shampoo, kids loved room and had s bath too.

no biscuits on coffee tray no room

excellent bar staff very professional yet very friendly and what surprised me was he remembered what i d

dogs being allowed in the bar area.

the staff are amazing especially the bar man nothing is to much for him

dog friendly bar with and open log fire

friendly staff. cosy bar with real fire. steak and ale pie.

very quite considering it was easter holidays we enjoyed the pool ,sauna,etc we did not use thee gym but it looked very busy

was very comfortable, clean and has very good gym/pool facilities

family rooms were huge it was amazing the kids had a ball

also had access to swimming pool and gym if we needed

was nice and comfortable room was nice and clean the swimming pool area is amazing and clean

the room, the view, the location, the staff, the breakfast

staff at bar and restaurant were helpful and friendly

the bar was fun to hang out in and unwind with the locals

the food the service the staff the bar the pool tabke and the locals

breakfast was excellent and surroundings were very nice