it would have been good to have had more mirrors. the room service app was not working very well

very helpful staff, great room service.

we could not order room service as the app was not working, we had to order from the bar and wait whilst it was being

there was no note on how to order room service and the tv channels didnt really

vis juice room

staff gave us the wrong wifi password, was hard to understand the thermostat,

youtube or apps on tv, so we did a screenshare for kids to be able to watch cartoons

is so handy to pop into the bar for entertainment

allowed me early check in with no issues, room was really nice.

also i ordered room service, and one of the ladies who brought my food up sat my

location close to everything on union street and all three brewdog bars surrounded by bars and places to eat, not that you’d need to look any further than the

modern and comfortable room in the city centre, next to numerous restaurant s and bars

location, asked for an early check in via email, after a few calls/minutes i was taken to my room

area of old stone buildings, with cafes, pubs, church bar and beautiful museum

in the heart of aberdeen, lively coffee bar and resto

apartment had 2 large bedrooms, nice size bathroom and lounge/kitchen

they were very helpful when i needed to use their laundry service

in a handy area near shops plus next door there is a very nice bar where the food was amazing

although everything was perfect but the wifi didn't work for while during our stay.

fact you could help yourself to hot and cold drinks and breakfast bars which was great for the kids

didnt charge me for my two kids breakfasts despite them being age where they should pay.

the triple room is super if traveling with kids

wasnt much selection for kids cereal and the wooden high chairs we're assembled wrong

no hot water for washing or showering,not good especially when we had kids with us.

the staff were very helpful , room service was excellent

had 2 kids with me and wanted to chill later on a with a programme but wouldn't work

were great travelled for our anniversary messaged ahead and got upgraded to superior room with early check in cannot fault this hotel brilliant break and

had 2 kids with me and wanted to chill later on a with a programme but wouldn't work

good wifi

cleanliness although kids hand prints on door mirror to our rooms inside

excellent breakfast with the staff very helpful.

both the dinner and breakfast were amazing and the staff were funny and

why they don’t have the restaurant and bar on the second floor overlooking it all is beyond me, but i sure did enjoy it

late check out was very welcome as didn’t get home until 3:30am

also a bonus is the standard late check out time of

they were changing the room service menus, so i had no menu in my room

kids loved their stay

absolutely everything food,spa and staff amazing

good wifi speed

we upgraded to the suite which was well equipped with lounge area, kitchen area with fridge, microwave etc

exceptional breakfast, outstanding staff, clean, comfortable, spacious room

location, layout with bar also for breakfast. rooms comfortable.

they accepted my late check out request with out additional charges

also enjoyed late check out at 11am

everything bar that

free breakfast....

you have to ask for room service which is fine, but they only gave us 1 toilet roll for 2 people for 4 days, same with

breakfast was fab quality bar area was lovely location fabulous ud83dudc4c

room, fast and stable wifi, breakfast buffet, modern refurbished

was a function on directly under my room and was so noisy into the next day then there were kids running up and down the corridor early in the morning

the gym is very

beer at the bar was very

had to pay for late check out when i requested it, rather than pay on check out.

isn’t anything to complain about really, apart from polish and a duster in the bar wouldn’t go a

staff comfortable beds nice garden great early check in late check out and bag storage

dog friendly bar with and open log fire

suppers were served in the bar and the chairs were hard and uncomfortable.

excellent bar staff very professional yet very friendly and what surprised me was he remembered what i d

friendly staff. cosy bar with real fire. steak and ale pie.

restaurant and bar downstairs which was full of friendly regulars

nice area of aberdeen, lovely friendly staff and a great bar and restaurant food was very nice at a reasonable

room, secure parking in the middle of aberdeen a great bonus, lovely staff and a great

ve me room service as i was so tired) and sorted out any problem

access to parking is very narrow for big cars, still duable

the bar and restaurant downstairs were both lovely and very convenient with delicious food and drinks

close to hospital, good facilities and great bar and restaurant

oklet re room and facilities/times in room), the service was personal and the 24hours room service, the food was lovely and it retains old school values of personal interaction and

wifi is a bit slow in the bedrooms.

clear

comfortable beds , excellent breakfast great parking friendly staff x

e to covid19).

lack of parking

staff was very friendly, the food was excellent, the spa experience was amazing & spa staff was very helpful & friendly, the room was excellent

enjoyed the gym facilities

draft at the window in the bar area. mad wit a bit cold when sitting having drinks.

was first class plenty space lovely lay out everyhing requires to make the stay perfect including room service

was perfect for our meetings and restaurant bar area was superb

we got room service for breakfast in the morning it was superb and bang on time

parking seemed limited but i got a space so i was happy

gym facility !!

off street parking is a big plus

excellent location for our needs and plenty of parking

nothing much although the toilet in the bar wasnt working

good value breakfast.staff very friendly. plenty parking.

good location easy parking

great value for money great space inside room and a kitchen to go with it

very weak breakfast

the breakfast was everything you needed

wifi from ipad was poor not good reception from it. kept loosing signal

wifi was unstable in my room

was nice and comfortable room was nice and clean the swimming pool area is amazing and clean

upgrade was fantastic the room was huge spa facilities was excellent. enjoyable breakfast

the spa was ideal would definitely recommend

it was great room service especially breakfast

clean with well equipped gym and swimming pool with sauna and steam room

staff at spa were particularly friendly and knowledgeable

location and comfort. real five stars. excellent breakfast.

would have liked to be able to eat from the room service menu in the bar or a lounge.

large rooms and beds and breakfast

restaurant staff excellent and room service prompt and very courteous

wifi was poor, almost non existent, which is unusual for this hotel

the were very well serviced and room service worked very well

we also had a lovely meal in the first evening in the bar area

lovely quiet hotel, great location. plenty of parking and an amazing breakfast.

everything except the elevator muzack that is played in the bar and restaurant.

the room, the view, the location, the staff, the breakfast

breakfast & dinner

good rooms, great buzz about the place with lots of locals in for lunch as well as dinner and the bar area lively in the evenings; great breakfast with vegetarians like myself well catered for

room excellent, breakfast and evening meals excellent.

breakfast was excellent and surroundings were very nice

noise from a room next to me i phoned reception 5 times and no answer keeped my 2 kids up all night was a joke i went to there door to turn it down and woodnt answer partying on

will never return here - gangs of kids as per pictures - bullet holes in

headboard not fixed properly to wall, risk of upsetting neighbouring rooms, even though just the kids, whenever they moved in the bed the headboard banged

and warm excellent cost a location is quiet with the bar restaurant to add to the evenings

clean and staff allowed early check in.

we had a lovely meal at the restaurant and cocktails at the bar were fantastic

room service was very slow due to the busy period

wifi was not working on our last night and with poor phone signal

in bistro

was explained to us such as spa facilities

absolutely perfect for the p&j live and the airport . on site parking. excellent staff

great hotel with lovely friendly staff. rooms are stunning with great room service.

ease of parking, good food, location and staff

for them and pick them up), and especially, - as in other places in scotland there was perfect room service, it seems the hotel is using covid as an excuse for saving money in cleaning

the hotel itself was fantastic with lots of parking and really helpful and sweet staff, i did not try the breakfast but the pricing looks a

my kids loved the hotel

close to airport, excellent location. very nice pool and spa. posh rooms.

breakfast was great but we were most impressed with the swimming pool area, its cracking

lovely brand new place is modern and spa was superb

are local but came for a short stay for fun, was a lovely wee stay, the staff were great with the kids too

free laundry with drier was really handy and the bus into town is just out the door

the hotel is very comfortable, has a nice gym, and more importantly, the staff is always so nice, especially this time that i had my dog with

breakfast area would be very crowded if hotel was full ( for an exhibition or gig)

bar area and breakfast was nice as well

appreciated ev charging facilities in the car park

fitness and spa facilities were first rate and the rooms were very comfortable

value for money with the use off pool and gym and breakfast included

place to bring the kids especially with the pool nice and clean with very friendly and helpful staff

we ordered room service

breakfast was a little lacking in fruit

i also had room service from the restaurant and the food was very tasty and reasonably priced

room service food i'd say was 10 out of 10 especially the pepperoni pizza

the rules about the pool. can t have 1 adult with 3 kids.

the swimming pool and changing area were brilliant, my children loved some time in the water

great location. polite staff. spa looks great, will make use of it next time for sure!

nice hotel in good location with lots of parking.

comfortable and location is spot on for my early check in

wardrobe, the staff was amazing, very good location, very clean, best breakfast ever, safe car parking in the back of the hotel

we opted for room service instead but would have preferred a later time especially when checkout wasn t till

a nice place to stay, very welcoming staff with a great bar and restaurant

great room service.

and welcoming and the hotel was immaculate on arrival the room was very classy and warm, the bar area was clean and looked nice, the bar staff were serving at table drinks which is not the

the look of the hotel when u enter is really impressive and the bar is great

room service missed my room twice in the 4 nights we were there

bar food excellent also

the cool decor throughout, the thoughtful facilities like games for kids and charging points and books on tables

the kids were all entertained nearby, while adults were able to sit and relax

kids insist on staying here whenever we are in aberdeen

very helpful and lots of things for kids to do and lovely breakfast so much to choose thank

like the modern vibe the moxy has, didn’t realise they had a gym so next time i stay i think i’ll take advantage of

much choice for breakfast on sunday morning kept hearing high pitched buzzing noise throughout the

location from airport short walk undercover, did early check in .

room comfortable, breakfast fine, check in smooth

had a very short stay but we had a lovely clean room with breakfast and no complaints

a very minor point - veggie sausages at breakfast would have been nice

services , the bed was so comfortable and we were given an early check in by 9am at no cost

free wifi good for business use

room service

staff were friendly and we felt covid safe room service was

loved that there was a gym

that still had a pulse, a 20p toffee yogurt from lidl, banana, vacuum packed mini croissant and a kids orange juice is ridiculous

as we only had a short overnight stay we didn't try their restaurant or gym facilities

was a party in the conference room and the people had kids

stable wifi which was free. breakfast selection was good. bus to heliport in morning.

gave plenty of choice, rooms clean fresh, bed excellent comfy and size, did not sample the gym area, great location for travelling to my work, easy access for main roads, staff all cheery

comfortable, good wifi

room service menu is very limited, not cheap and therefore i ordered an outside food delivery

wait time at the restaurant/bar was quite excessive. no room service available for food.

and worn out facilities bathroom was really small was told restaurant does not serve kids meals even though this is stated as available on the guest portal

room was spacious, the wifi free and accessible, the car parking was free

the gym was an added surprise and was free to use

staff we're superb & adjoining bar & staff were great

to wait to long to be served at the bar went to other bar and there was three staff standing doing

breakfast and dinner were first class. room facilities were good. friendly staff.

breakfast was a bit manic with it being the kids having breakfast with santa day and there wasn’t a lot of choice left on the cooked side but

take my dog with me to eat in the restaurant

lovely location over looking the river and golf course and really nice food

parking

thank you to all the lovely bar staff who made our night enjoyable

the view from our room of the river and the golf course was an extra bonus

very friendly, great location. clean rooms, quiet and great breakfast.

excellent breakfast

excellent shower and bath, good food, nice bar with reasonable prices

the breakfast was done to perfection and just the right amount of food

stay here for 1 night bed and breakfast for £95

and adding the most fascinating golf course i have been playing

breakfasts.

excellent if you want to play golf and well placed for continuing north.

the room was amazing, the spa was excelent, the setting of the hotel is so peaceful

also we expected to have breakfast included with our stay in the lodge

dinner and breakfast were excellent. good bar also

only a public bar with snooker table and sports tv

there is room service available and also a very nice restaurant and bar

on site public bar was lively and well stocked

here when playing newmachar golf course

wifi rather than login for hotel guests

small hotel with good sized comfortable rooms, friendly staff and a good bar and restaurant area

handy wee park for the kids to run off steam for 5 mins after tea

top class, lunch, dinner & breakfast was outstanding, room great & super clean, it's close to the golf course, stunning beach & great to see the very cute seals, great walks also, will definitely

kids on the sofa bed were very uncomftable

lovely grand house , wide rooms with high ceilings. lovely gym / pool area

gym could be open half an hour earlier

the swimming pool and the cool decor

we also used the spa facilities which were absolutely fantastic

the gym facilities the breakfast was amazing as always comfort and luxury

nice, pleasant hotel with a friendly staff. good breakfast

nowhere in the room or hotel did we see a password for the wifi and wasn't told at check-in

breakfast was delicious and staff all very friendly and helpful

great breakfast choice & was all really tasty

bar staff also very friendly and

good food, safe parking for a motorcycle and as an added bonus they have old pulteney

parking was just behind the hotel in a large public carpark but there was plenty of space

favourite dram) in the

great selection of food and drinks and plenty of free parking

parking but you have the train station next door and there car park is free

plenty of on site parking

too many none residents in bar and restaurant

nice clean and quite place with free parking.

was a little noisy at night but with the only bar for miles this was expected

there's plenty parking and it's quiet and peaceful while also being minutes walk to shops, cafes, anything you

no wifi and the room was a few years past havinh been last decorated

wifi wasn't working the night i was there, and the tv was buffering

wifi was sketchy and kept dropping out after a few seconds

stayed 3 or 4 times now and the wifi is very hit or miss depending on room location

the bar was lovely and the breakfast room was also nice

our dinner and breakfast was very good

good entertainment in the bar in the form of a singer and his guitar

rooms were comfortable, breakfast/food was great,

staff breakfast were excellent

room service was great, lovely staff

great breakfast

the bar staff were excellent as well, thank you stewart for your excellent service

size of the room and we were directly above the bar which was noisy ( good job we were in it most of the

didn't enjoy bacon on the breakfast didn't taste very nice.

good breakfast and decent bar with good selection of drinks

wifi couldn't connect

shower water pressure adequate rather than strong. helpful to have wifi code visible in room.

great food, helpful friendly staff, ample parking, quiet, clean room in quiet area, would absolutely stay here again

place was exceptional made us feel at home cooked breakfast which was amazing , the girls in the bar

room was the one in the pictures wifi instant lots of plugs by bed either side

the bar menu was a little pubby, the food when it came was mainly freshly cooked and of good quality

room was warm and very comfortable, breakfast was excellent.

check in was straightforward and the breakfast pre order worked well

the breakfast was plentiful

friendly welcome very accommodating as we requested a early check in as we we’re going to a wedding near by this was no problem we we’re very

prices of drink at the bar could be a bit more competitive

the quietness and golf facilities

whereupon i moved into a very spacious executive room overlooking the golf course with tremendous views

the service we received in the cave bar was exceptional

we had a dog with us and he was more than well catered for both in the room and in the bar whete he was able to accompanyt us for dinner and breakfast

just some torus information and a room service menu

the restaurant menu was the menu used for the bar food menu

intermittent wifi, mostly non existent

plenty of parking available grounds and garden beautiful

welcome, the staff esp marie reception rebecca breakfast server & joel in bar all have focus on customer service, attention to detail, luxurious bedroom & delicious food esp