inside pool, loved it. staff helped when we needed an extra bed and all hotel was booked, nice

also would like to know that i will be charged pet fee of $75

miss having free buffett breakfast & evening snacks

very clean. right by the lake. good breakfast

room was huge, with a separate living room and small kitchen

there was no room service for basic cleanings !

the get-go from the jump when they are checking in that if you're staying more than one night room service will not be available so don't expect it they will not bring towels to your room they

also the lake set up was amazing and comfortable and the pool was nice and clean also

the gym didn't work and the equipment was rusty.

gym states out of order

pet fee is ridiculous & not even partially refundable

clean, beautiful pool area

location, pool on the water, feels safe nice area.

the facility was very nice and having an on-site bar was nice.

the fitness center in my room. it made that side of the room dark because of the lack of lights.

in pool and spa seemed stronger than necessary, i realize the value of no spreading infections, and of course

all equipment in gym was broken. hot tub wasn't working...

the bed was so comfortable! the rooms were spacious and the breakfast spread was fabulous!

laundry out of order

that my room has a huge spa tub.

management owns the hotels nearby and they are so nice to let us use their laundry facilities

no laundry

hotel really need guest laundry facilities

they put us close to the kitchen, and you basically are awake by the time breakfast opens

), breakfast, parking, exercise room, beds, shower, all of it was great

was in town for a family trip with my 2 young kids(11,7)

kids were looking forward to waffles but since covid19 there was breakfast in a bag

it was more for kids

the air didn't get cold enough. the outdoor pool.

cleanliness, comfy beds, location, breakfast

good breakfast. very clean room and comfortable bed.

the pool was nice

wish it had an indoor pool

the outdoor pool was small and in the hot sun by early afternoon to dusk

was spacious and clean with comfy beds , a small well furnished kitchenette , good location

i can't think of anything in my first experience. the kitchen staff was so friendly and helpful.

loved the hotel. clean. very nice pool

the pool hours are not convenient and the tv was placed in an odd location to the bed.

the kids loved the pool and breakfast was a good selection.

the breakfast and pool was amazing!

closest to the air unit, i feel the beds should be closer instead of the sofa bed being that my kids on the sofa bed got cold but the kids on the bed and me and my husband felt warmer than we

no kids running up and down the hallway late at night or early morning

kids stomping on floor above

no breakfast offered but there were several famous breakfast places they recommended.

the fitness center had a full assortment of free weights plus cardio

every time they went in and out of the room, up and down the hallway, or just conversating with kids or one another

the bar should be 24/7 incase you want a night drink

clean and modern style room and the indoor pool

breakfast the next morning was good and we were able to hit the road again, all refreshed

staff very friendly. beds comfortable. breakfast good.

good breakfast. clean dining room. fresh fruit

would have liked the indoor swimming pool the best except it was over crowded, loud, and parents weren't watching their children run

hotel in town cleanest quiet room and breakfast was good the cinnamon waffles are great well worth the

the pool was nice, patio for smokers, breakfast included

nice comfortable rooms and good breakfast

only thing was the pool inside

bathroom toilet was dirty. pool was dirty

eggs were very cold on breakfast

very comfortable bed, great location and value. i love the little kitchen. nice pool area.

loved the small kitchen and location.

kitchenette was a nice feature

i liked having a little kitchen, there was plenty room, and was very clean.

enjoyed the fully stocked kitchen and small convenience store on site

across from the casino

the pool and the breakfast

staff was very friendly, and breakfast was way better than we expected

the laundry was quick and cheap and there was ice available at all

the pool was exceptionally clean. amazing staff. really good breakfast.

great my husband and i took a little overnight trip and he called around and found us a karaoke bar made our stay great

no room service whatsoever. had to walk down to front desk to get towels and toilet paper

nice breakfast for kids

enjoyed the bar area and our bartender did a great job

staff helping sign on to wifi; friendly

i was told that the pool was heated, but it was cold.

no information in the room about happy hour, breakfast times, no information about the spa, room service no information about services at all

no wifi,everything was expensive,and never got to enjoy the pool thanks to a bunch of rowdy kids

groups of school kids in the lobby waiting to check in were loud, being disruptive, but that's not really on the

breakfast and open bar from 5:00-6:30pm

staff, owners, breakfast, bakery

a carafe of ice cold water in the refrigerator, delicious cookies on the bedside tables, yummy breakfast in the morning and coffee delivered to your room at your specified time when you awoke

wife and i booked a “king suite with spa bath” on booking

the included breakfast was very yummy and plentiful

i left before breakfast was served. the room was clean and the staff very helpful and friendly.

the hvac was ok found it a little warm especially in the fitness room

we loved the rooftop bar and restaurant that was on site

rooftop bar is amazing

rooftop bar. couch seating covered unavailable. sloppy dress code bar staff. music way too loud.

the rooftop bar was very relaxing with a great view of downtown hot springs.

stay was great , a nice king room on the 10th floor clean and great view , room service breakfast we ordered was great and the sweet lady that delivered it , staff was great

the hotel room service food was amazing

the pool and hot tub are amazing also

having to park my rv miles away and the fact the pool was not mineral water

interestingly, we did have a good reliable free wifi connection

everything else was fine. continental breakfast was fine as well.

didn't have breakfast with our package we were very pleased with the location to get anywhere and easy the

like we’re i could park my truck and trailer with my 30,000 sxs so i could see it from my

if you're looking for a fancy hotel this is not it but for the price you can't beat it plus the kids liked it

i would have preferred a better breakfast.

breakfast was amazing, grounds lovely, staff friendly, room spacious and comfortable.

the service was top notch and the breakfast was wonderful.

wonderful stay! beautiful location and nicely appointed rooms. delicious breakfast!

breakfast was outstanding

the location was excellent. the bed-and-breakfast had a magical feel for the holidays!

professional and helpful staff. great breakfast selections.

location is in a great spot for getting basic needs, no noise, easy access, and parking

small parking spots and not enough . noise from bathroom vents

big comfy bed, pillows like clouds, wide variety of breakfast foods, friendly staff

parking

pool and hot tub.

room on the first floor. close to the pool. and the pool and hot tub open anytime. awesome !

hot breakfast and location

breakfast was really good

pool was great, the kids had a blast

more than just 2 disability parking spaces were available

parking was excellent and easily accommodated my truck and 21ft ski boat

everything was wonderful. from the indoor pool to location.

parking limited

the breakfast was not as good as advertised.

the carpet looked old and the rooms were dated. the laundry room is also very small.

downstairs room with front door parking was appreciated

all of the necessities including a fridge and microwave, free wifi, hdtv, office center, and a laundry room

their breakfast is amazing

the building to the right is abandoned and the dirt parking lot to the left is ugly and dirty and is next to the outdoor pool

breakfast was great! staff was very nice ! room was clean.

the staff was very friendly and helpful. housekeeping did a great job. breakfast was good.

covid-19 regulations: pool not open and no hot breakfast

pool was closed due to covid-19 but that’s not their fault.

however, they put us in a pet friendly room which was the closest room all the way at end of the hall beside the outside wall

breakfast wasn't great. but i'm not a big breakfast kinda guy.

it was modern, clean, comfortable and had a good breakfast

gym was great

the breakfast is excellent and the staff is friendly

hotel is clean in common areas and breakfast has a variety of options for eating on the run