the rooms were clean, and my kids enjoyed the indoor pool

staff was excellent. breakfast staff was excellent. good verity on menu. room was clean.

dabulous breakfast, hot tub and pool

the hot tub and pool was amazing, the rooms were super cozy, the breakfast was amazing!!

nicely furnished. good breakfast

nice and quiet, comfy beds, three layers of good quality blackout blinds, and easy parking

the bed was very comfortable n the breakfast had a great variety.

breakfast was great

the breakfast was typical of hotels, nothing fancy but fit the bill

well-lit parking areas

breakfast awesome. area very clean

flow through the parking lot was odd & parking lot could use some revamping.

kind of hard to see in some areas of the parking area around the front, especially at the far exit

breakfast was delicious

location, friendly staff, hot breakfast, lots of free parking, ice machines on both

pool not working

it was clean. the pool was clean and usable. the staff was especially accommodating.

kids enjoyed the pool it was super clean as well

covid-19 regulations: pool not open and no hot breakfast

the breakfast was great and the rooms were extremely clean

breakfast wasn't great. but i'm not a big breakfast kinda guy.

hotel is clean in common areas and breakfast has a variety of options for eating on the run

the breakfast is excellent and the staff is friendly

breakfast options were limited

it was modern, clean, comfortable and had a good breakfast

wete across the hall from the laundry room

was only nervous about driving down the hill to get into the parking lot, but that s only because where i m from we don t have any hills at all

i wished i could have gotten a room facing the water instead of the parking lot and street

was no restaurant on the property as you advertised, no room service, bad location, hard to get to, no private bathroom, and could not change the room

breakfast was mediocre

the staff is exceptional!! i highly recommend the evening social and breakfast buffet!!

the treadmill didn?t work right and the pool area was super stuffy no ventilation at all

also, when i called, they did not mention the non-refundable $75 pet fee, nor is it evident in their website

great breakfast

breakfast was good, variety to choose from

the fitness center in my room. it made that side of the room dark because of the lack of lights.

got to the hotel to check in and they notified me the system was down about a hour at the bar the system was back up, the staff made it up by upgrading our room, will definitely be

the bar closes too early 10pm on a saturday evening but this could be due to covid restrictions

very clean, great lake view and pool. staff was friendly!

then there is all the fees especially the excessive pet fee

liked the rooms and the breakfast and the coffee and cookies

all equipment in gym was broken. hot tub wasn't working...

the breakfast was really good and the swimming area and hot tub was excellent

laundry area was out of order

it also has a guest laundry room which i was really excited about

no laundry

hotel really need guest laundry facilities

management owns the hotels nearby and they are so nice to let us use their laundry facilities

the spa tub was excellent

breakfast was good and the location was great

breakfast is amazing, pool and towels awesome, staff terrific!

breakfast was good

), breakfast, parking, exercise room, beds, shower, all of it was great

the complimentary breakfast was great, too

the spa bath.

cleanliness, comfy beds, location, breakfast

good breakfast. very clean room and comfortable bed.

allowed family members to visit people staying there and the pool was full every time we wanted to use it

that the pool wasn't open. but i understand with covid still around.

loved having the mini kitchen!

very friendly staff breakfast area gym

loved the hotel. clean. very nice pool

full kitchen, very quiet, clean, and comfortable. very nice.

staff was friendly and everything was clean. breakfast was good.

closest to the air unit, i feel the beds should be closer instead of the sofa bed being that my kids on the sofa bed got cold but the kids on the bed and me and my husband felt warmer than we

girls loved the pool & my husband & i loved the pillows & beds

had a suite with a kitchenette

the kids loved the pool and breakfast was a good selection.

no breakfast offered but there were several famous breakfast places they recommended.

you need pancakes on menu for the kids.

the bar area was exceptional

the only thing was the breakfast was not included.

the fitness center had a full assortment of free weights plus cardio

good breakfast. clean dining room. fresh fruit

would have liked the indoor swimming pool the best except it was over crowded, loud, and parents weren't watching their children run

the breakfast was really good, hot and fresh

finally pool and hot tub were exceptional

love everything about it i felt real safe i enjoy the pool i like the food i enjoy the walking around it the bed was very clean the tv show just right i

was very comfy,indoor pool nice warm clean,the staff was so nice and sweet, we'll definitely stay there again,breakfast

spacious rooms and very nice breakfast

great swimming pool and breakfast

the pool was nice, patio for smokers, breakfast included

eggs were very cold on breakfast

pool was smaller than most i’ve seen.

great location, close to downtown and casino. staff was friendly.

kitchenette was a nice feature

enjoyed the pool

very comfortable bed, great location and value. i love the little kitchen. nice pool area.

overall great place to stay.location,prices,food,staff,pool and breakfast

good location, great staff, very good breakfast, fitness room.

it was located in a great area close to the casino.

the pool was exceptionally clean. amazing staff. really good breakfast.

tv in the fitness room didn’t work where were only a few equipments

fourth, when i booked the site said spa and swimming pool

distance from the parking garage to the hotel was a little long, especially with luggage and kids

distance from the parking garage to the hotel was a little long, especially with luggage and kids

nice breakfast for kids

no room service whatsoever. had to walk down to front desk to get towels and toilet paper

the breakfast was wonderful and the spa was in a great location !!

loved the breakfast and cocktail hour

the pool is extremely small for a hotel of this size.

etc, they made sure we had the best time we could possibly have during our stay, they all knew my kids by name and as a parent that s a huge bonus it shows they took the time to get to know us on

glad we had 2 tv's since we have 2 kids

the preordered breakfast was awesome

breakfast and wonderful service

feel of the hotel, the delicious food and beverages from the hotel restaurant, the relaxing spa tub, to the pleasant view of the downtown area of hot springs

wife and i booked a “king suite with spa bath” on booking

i left before breakfast was served. the room was clean and the staff very helpful and friendly.

rooftop bar was awesome and the hotel resteraunt for brunch was great

rooftop bar. couch seating covered unavailable. sloppy dress code bar staff. music way too loud.

we loved the rooftop bar and restaurant that was on site

we loved the rooftop bar and all the staff were extremely friendly

the rooftop bar was very relaxing with a great view of downtown hot springs.

bed was comfortable. room service breakfast was fast and tasty.

great location, terrible wifi, very comfortable beds, rooms super dusty.

i loved the entire hotel and the pool. the rooms were very quiet.

i had asked for room service twice and both times i was ignored

stay was great , a nice king room on the 10th floor clean and great view , room service breakfast we ordered was great and the sweet lady that delivered it , staff was great

there was an ice cream truck making rounds when we checked in and it was nice to see all the kids running to catch it

didn't have breakfast with our package we were very pleased with the location to get anywhere and easy the

if you're looking for a fancy hotel this is not it but for the price you can't beat it plus the kids liked it

missed breakfast and opted to sleep in late

very good service and the breakfast was sufficient

parking

they have a exercise room and a pool if you want an inside

saw some big storage containers in parking lot

the beds were very squeaky. no breakfast because of covid.

pool hours weren't great doesn't open until 10am

room was impeccable, breakfast delicious

breakfast was delicious

wonderful stay! beautiful location and nicely appointed rooms. delicious breakfast!

breakfast was fresh and different each morning

breakfast was outstanding