huge swimming pool and the gym, nice property

rooms are spacious, and there s a really nice kids park that s well-furnished i was honestly impressed

parking in front of a room

their was no ashtrays on the resort where they could have them in parking lot

we

we got a nice rest and a delicious typical costarican breakfast

close to main road for onward travel, secure parking in front of our room.

breakfast approach

even the included breakfast is great

room was quiet with covered parking and free on site breakfast the team was extremely helpful and the location was very secure

weather didn’t cooperate so i could not swim in the pool

pool, bar, restaurant, and room were all amazing. hotel staff were very friendly.

the pool was nice and the staff was very nice

the pool and surrounding grounds were very relaxing

the swimming pool is nice and very clean

place, beautiful property with a spa next to a natural pool

breakfast is fantastic and the location extraordinary

), spa in the forest,

amazing trips and spa treatments were organised for us which we thoroughly enjoyed

the restaurant is offering very good food and breakfast is delicious

houses with view of the jungle, birds everywhere, good breakfast, nice terrace with hanmocks and a pool abd trampolin where we were visited by a toucan

kids spent hours in the pool

we spent four nights with him, taking advantage of the offer to enjoy not only breakfast but also delicious dinners on site

the owners were so friendly and they made a great breakfast and in the evening dinner for us

grounds are lovely, you can bird watch directly from the pool

staff, lots of nice touches in the rooms, spacious grounds, great breakfast, very quiet, good air

the pool facility was lovely and the gym was well equipped

nice room and swimming pool

breakfast too cheap for the price missing indications panels to find paths because big surface of

jaime (james) is the main bar tender and he has skills

wifi is the worst whatsoever

the wifi was also very dependent on the weather

wifi could have been better, cell service is fine in the area

beautiful grounds. comfortable. really friendly staff. good value for money. private parking.

not having wifi available in my room since i am a teacher and i needed to log into my class.

the food was kind of average, but the breakfast was really good and included.

the pool was great for our kids and not many other people were using the pool at all

and we saw leaf cutter ants in the parking lot

unfortunately the pool wasn t in use during our stay

pool was transformed in a city public pool

lodge with birds all around, trails, big room and great buffet breakfast

the restaurant and bar area was great

breakfast was excellent

restaurant was quite good and breakfast buffet was excellent

good staff, nice bed and ac. sweet pool. frog pool and caiman were nice extras

the pool is fresh and inviting, and the grounds are simply spectacular, with a seemingly infinite

clean everything was, the friendliness of everyone, the beautiful seating green areas, the pool, how management was always willing to help with anything and everything, thank you hotel

pool looked inviting and the grounds were well kept

nice hotel, great breakfast , good pool. walking distance to heredia. would stay again

the pool closed early

excellent breakfast and other amenities.

breakfast was good,exelente location close to family and friends,also lots of restaurants,stores

we had to have a early checkout to get underway with our travel, so the owner made a very good breakfast for us

neighborhood, close to the university, fantastic and always helpful employees, super clean, great breakfast and an excellent restaurant on sire, beautiful architecture, practical rooms, close to

the included breakfast was very good; particularly enjoyed the fresh fruit, good cheese and fruit juice

everything the breakfast was amazing!

cosy and quirky hotel with a huge buffet breakfast and great bar/restaurant next-door.

early check in, clean, great value for money

excellent breakfast. garden in the city was beautiful, almost forgot in the middle of the city.

the water was hot and the wifi was fast and stable

good breakfast typical food from costa rica and local coffee

amazing breakfast

perfect location with free parking + great breakfast

parking situation

the staff is very friendly and helpful, the breakfast is good and the location is glorious.

breakfast was good and the staff were friendly

the staff were very welcoming, they spoke english and served a delicious breakfast

the staff were helpful and kind. the included breakfast was a great way to start my day.

breakfast was basic

breakfast and location were fine

comfortable, secure parking and great breakfast

breakfast was good

breakfast was great, location was convenient to walk to historical centre and train station

breakfast was late. 8-10am

breakfast great- staff were very helpful

wifi does't reach to all the rooms

limited parking spaces.

parking, location, secure. good breakfast starting at 6:30.

the staff was helpful and super friendly; also, free parking for our rental car

uncomfortable and not very secure parking

i asked about any local eateries with 4 hungry kids after getting off international flight

room service was 24/hours and came in handy and was delicious

gym was amazing, lots of varied equipment and not just the usual cardio nonsense

the gym is very good, breakfast is great. the staff is very helpful.

the gym. the pool the staff the food world class.

kitchen closes too early. they should serve at least pizza until closing time.

excellent breakfast inc lauded in price of the room.

i now understand what 'adults only' means

i love the fact that there s a bar and kitchen with sports on every tv right in the hotel

room was by bar but they close up by midnight breakfast

the bar was really expensive and the room very small (nothing like the pictures)!

and the staff is great they also have nice spa packages

there are always activities in the restaurant area and also a spa and massage place

many places to relax and read, an awesome bar and restaurant area and a very neat roof terrace

not too much of a negative but the bar didn't sell alcohol.

the rooms are large, they supply blankets, have locked garage parking and having a bath was bliss

great wifi service comfortable room good breakfast

the underground parking kept my rental motorcycle safely out of view

was good, my room was close to reception so i could use wifi from my room

old fashion rooms. no safe locker in the standard rooms, only in the reception. small parking.

the room service food was really good also

comfortable rooms, clean, good value, very good restaurant on property and a casino on premises

phone service in the room keeps being busy trying to contact front desk or room service.

the hotel replaced the breakfast buffet with a plate of fruit

drop off laundry-and you get it done by the end of that day

location, free parking, lobby, staff, room service

the breakfast buffet is expensive our fellow travelers paid less money for the room yet their

breakfast buffet was almost empty due to the january 1st holiday but the hotel manager was more

is well located, walking distance to the main pedestrian street and restaurants, it also has parking facilities

nice hotel, parking and bar

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

close to everything. casino and restaurant open 24 hours. plus great breakfasts ud83eudd70

hotel advertised gym. non-existent gym..

didn t get to try the gym or restaurant

also, i like the laundry facilities

reception staff extremely helpful in organising pick up from airport, early check in and taxis

the complimentary breakfast is delicious

food in the bar very good

the breakfast looked good. the bar area was clean and aesthetic.

breakfast was good

i stayed on the family room, it was a great size for me and my kids

breakfast is delicious and valet parking is awesome

great location, our kids loved it!

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must send an email to families before the check in that their kids need to bring or carry their identification otherwise they don't accept you in their hotel

no air condition. 1 shampoo for 2 people. no drinking glasses. no bar service.

breakfast is great and it is not a continental breakfast

traditional hotel and breakfast in the middle of a bustling city

of the courtyard and rooms restaurant and bar 24 hour reception breakfast provided for us at 4am good modern bathroom and

breakfast was excellent

deluxe breakfast, nice rooms, friendly stuff, directly in the city center.

in the center big rooms clean air conditioned you can ask for a late check out (7pm) for an additional charge of 30 usd per room

friends stayed in grand hotel $200 / night without breakfast two blocks from me and mine was $55 with breakfast

breakfast was excellent

ladies in the breakfast bar area were top notch

casino next always professional and fun

very nice hotel breakfast was good and all the staff was friendly and helpful

no room service and breakfast was average

they have free parking, which was a plus for the location

location, breakfast, gym michelle form the reception was amazing and helped a lot

good gym quiet comfortable large room with safe good central location close to everything

nice furnishings and the gym was very well equipped.

the wifi wasn't really good in our room

the room refrigerator was broken, had to ask room service a couple of times for thinks like wine glasses and a flower vase

great cocktails at the bar impressively friendly staff

breakfast s women are so amazing and have care of us and breakfast is very good

it has hot shower and good wifi

felt safe at this location, security was right across the street for the casino, and it was right on the walking street

uld read and write emails and browse webpages

place was clean, bathroom inside the dorms with towels and soap, nice breakfast included, room has lockers, staff are very friendly and helpful

used the laundry service which was very fast

retail store with loudspeakers playing music by day and bar night club by night

breakfast, friendly and helpful staff, they also have a bar and restaurant on the second floor

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

noise outside, loud music probably from the bar nearby

the pool was a bit damaged with missing tiles in the bottom

loved the friendly staff, beds were very comfy and the typical costarican breakfast they serve is really good

was so kind and welcoming, loved the local complimentary breakfast every morning, lovely swimming pool, and the hotel was beautifully decorated with lush

after complaining to you about non-functioning swimming pool (see below) i was offered a $120 rebate on my bill plus free taxi to airport

courteous staff, good breakfast, profusion of plants throughout the property, comfortable room

the staff were very nice and the breakfast was fantastic!

the location and breakfast were very good for us too

breakfast was about the best we received during our stay in costa rica

attendant spoke english, was very personable and accommodating and called a taxi for me after breakfast

mauricio killed it, made us a great breakfast

we had some bruschettas for dinner at the hotel bar and they were delicious

from housekeeping to the front desk including most especially the restaurant / bar; servers and bar personnel both, were absolutely outstanding

exceedingly, great service in restaurant, room service, receptionist outstanding, and employees personally remarkable great

breakfast was good and wifi worked perfectly

nice, modern hotel with helpful staff and strong wifi

breakfast was amazing

free parking just across the street

to the property at 7pm with 3 kids after telling in advance that we will arrive at this hour and no one is there to open

the kids loved the hot tubs

secure parking

the restuarant and bar are beautiful and the food was excellent

excellent choices for breakfast, and all were tasty and plentiful

breakfast was also good

breakfast was made fresh to order

included breakfast is very well prepared

the front desk staff was really friendly and helpful, breakfast was good

a pool and gym was great

gym, wifi

the pool/jacuzzi was a nice place to relax

the gym is really nice and we enjoyed the sauna

nice pool, suana and gym

the gym's bicycle is a little dated.

also, let people know you replace the complementary water every time you ask for room service so we don t use the $6 bottle of water in the room nor buy more outside the hotel

location is really good and a nice parking space

the view from 12th floor room, amazing. very good breakfast, good location.

accommodating staff, great gym and other facilities

had everything we needed after a long flight - comfy, spacious room, restaurant, pool, gym

the 2 bar staff in the casino were nothing short of obnoxious!

were

the gym was tiny

), friendly staff, spacious rooms, nice pool & gym, overall a very pleasant

y the steak from the grill next to the pool), clean, good parking

they didn t have a game room or board games a must for a family w kids.

the 24 hour room service was amazing and not too expensive

pool was very cold. could not let kids in for longer than 10 minutes

everyone was very helpful! btw the spa downstairs had a great masseuse!

we loved having a kitchen and being able to cook

clean, comfortable, quiet rooms. excellent breakfast and friendly helpful staff. guest laundry.

kitchen with electric stove, apt size fridge, microwave, toaster oven & more

i already recommended this to my family who will be coming down; party of 6, husband, wife and 4 kids

i liked that i could use the small gym next door that had some weights, an elliptical, treadmill, bike, and arm machine

has casino below and breakfast was very good with a great selection

casino behind the hotel which we did not frequent

convenient hotel, free buffet breakfast each morning, free welcome drinks, with restaurant and bar onsite

very nice staff, lobby bar and free breakfast buffet.

room service and food was wonderful

are comfortable,nice breakfast,location near prisma dental in rohmoser where my husband had dental appointment

good breakfast and very friendly staff.

very clean. very comfortable. good parking areas.

the breakfast was good for us, as we are not big breakfast eaters

nice hotel,located close to the centre,friendly staff and a good breakfast with jimmy in the kitchen

pool, the staff was helpful and willing to assist, loved the nature and the garden around the pool

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

came for oral surgery and was so grateful for early check in

if you need a cab, be sure to tell them to pick you up in the gold's gym parking lot

wouldn’t hurt anyone and the customer experience will be way better, more options for breakfast such as waffles or pancakes will be greatly appreciated as well

i didn't have breakfast

beautiful decor, breakfast was great, rooms were very comfortable!

gorgeous pool

good breakfast but not much choice

was very nice in a pleasant restaurant near the pool

i liked it that they had toast for breakfast.

should have an american breakfast on the menu because a lot of canadians and america's visit there

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

breakfast costed extra money

very poor breakfast. good service for only club members.