lovely room, fast wifi, good shower, excellent restaurant, plenty of parking, pretty location

lovely seating area in bar and restaurant. great staff

parking wifi, bathroom accessories, everything was lovely

parking and room were ideal

first class local produce breakfast,

my pyjamas)

glass restrictions around drinks in the spa and pool area but not allowing the wine bought during room service to be served in the pool area was quite dogmatic

staff were great when i sent back a salad on room service because it contained fish

the room service menu was a bit sparse

plenty of parking lovely garden

perfect location, free parking and pleasant ambience

ample parking clean room amazing view of the gardens

very friendly staff, from the cleaners to the bar staff and reception

nothing really wrong, but didn't live up to the quality of the room and bar food

wifi password not available at reception nor in room

fantastic breakfast and really friendly bar staff

lovely big room next to the river. staff kindly let me have room service.

breakfast wifi slow service railway line

parking was a bit tight as they were busy.

parking was an issue

room service and as we arrived late we couldn't get access to a drink other than the 2 bottles of

the staff were welcoming and friendly. comfy room. ample parking. great food.

hot tub. room service.

accommodation, great bar and restaurant didn t have evening meal due to late arrival however breakfast in the morning

accommodation, great bar and restaurant didn t have evening meal due to late arrival however breakfast in the morning was

cd

lots of parking and everything was really clean and tidy

nday) i knew food finished at 3pm but wasnt aware if bar finishing at 7 pm or may be earlier

arrived late and the parking was full, not really a complaint

lovely rural surrounding & plenty of parking

perfect location efficient staff plenty of parking good restaurant comfy bed

excellent staff and service, very good food in restaurant and hotel set amidst the beautiful golf course

i stayed in a self contained suite a short walk away from the main building which had great parking , and a massive comfy bed , a full kitchen and open plan lounge , quiet and comfortable

com site and although no pool/spa the grounds looked so nice that we went for it

easy parking

and the food was amazing - either in the bar area or the restaurant, breakfast was fabulous and dinner was delicious

breakfast was very nice

accomodation perfect for travel and great location, loved that breakfast is included all facilities very well catered for and all staff were warm and welcoming we

we did not have a drink in the bar but it is beautiful

breakfast excellent

really nice hotel with nice breakfast and nice swimming pool

wifi was hard to log on to

the bar staff advised they could make me a decaf expresso martini

only seemed to have vegan food on room service on the sat night

the gratuity they add to bar bills without your consent

big room, good wifi, on-site parking, located right off the motorway, lovely restaurant.

hotel with really good facilities pool and gym are excellent all the staff were absolutely brilliant,i lost my wallet and the lovely

spa was out-of-use however the kind reception staff said that parking would be free instead, which

very friendly staff, easy to get to, nice pool, excellent food at reasonable prices

like a steam room, pool, gym

restaurant & bar service great, delicious food both for my evening meal & and good choice at breakfast

the inn is in a quiet village location and offers ample parking

accurate service, excellent home made breakfast, very british style room that was wonderful, very very quiet and clean

car parking; good village location; welcoming staff who couldn't do enough to ensure our stay was

great breakfast selection and the food was delicious

has an ev charger but it's a very tight space, and is really only suitable if your charging point is on

nice bar area

safety issue for kids in a family room

us until 7 because there was a wedding on, despite the restaurant being empty and having young kids that can't eat that late

parking was available

and oh why does nobody provide a bar of soap

we had our evening meal in the bar and the food was fantastic

fabulous location great freindly bar area good food in the restaurant

we really liked the kids play area to occupy our 3year old

very quaint place. so much character. from the bar to the restaurant to the property itself.

staff were welcoming and friendly the bar garden was good only stopped overnight but everything we needed was provided

the buffet breakfast was a bonus and worked well for us

very comfortable room and excellent bar and restaurant

comfortable room good bar with great staff

pub was lovely good menu staff friendly had all we needed,breakfast was good self service had load to choose from cold meats croissants cereal toast etc

nice early check in and late check out

nice early check in and late check out

friendly atmosphere in the bar and good wifi.

the dinner was very good and the bar atmosphere was great too

i had dinner in the bar and the prices were reasonable and the food was good

the rooms were far enough away from the bar to be very quiet

good breakfast, great bar and restaurant with friendly and attentive staff.

hotel twice before and have been extremely impressed with it, however our room this time has no wifi and the bedside lamp wasn't working and the telephone was also not working, i reported this to

the car parking is free and there is always space

didn't have breakfast

spa and leisure facilities are top notch. room was spacious and clean. staff incredibly helpful.

ben who worked in the bar was so helpful and very good at his job

dinner and breakfast was delicious, they even knew the name of the pig we were eating

great atmosphere in the bar on friday night

breakfast was delicious

required a password, which wasn't detailed in the room - presumably this is available from the bar but i didn't go over and ask (i was too comfy in my room

breakfast, we was looking forward to a full english breakfast ud83dude0b but wasn't as impressed as

rooms, restaurant and bar area

next to us it sounded like there was a room with a young family with kids who were running around and screaming and shouting, we were up early and i was not impressed

lots of room for the kids to run around and play and go exploring

rooms and restaurant/ bar very cosy and comfortable

more family friendly, not sure they could cope with our active two kids (4 and 6)

the bar staff were so friendly and funny and made us feel so welcome

of confusion over final bar bill

minor issue having to go outside briefly to get to rooms from bar entrance

staff was able to arrange an early check in and early check

staff and food and bar atmosphere and right near highclere, very nice staff so accommodating, clean and comfortable,

easy parking, room nice and modern

the staff were all really friendly, and breakfast was included

it is a do it yourself breakfast with a hamper you can purchase from the pub or bring your own

d a self catering cottage) so i always had breakfast on my own but still received the full service from a friendly staff member and a

friendly staff, food good, discount at the bar for residents

nice breakfast to set you up fir the day

excellent breakfast, room,staff

great breakfast

did not have breakfast but i did enjoy an afternoon tea outside on the patio area

breakfast time starts an hour before, ie at 7.00am.

parking was not

very friendly from the minute we walked through the door into the cosy little bar, to when we left

good parking

our friend stayed in the room facing the rear parking, but it's also tastefully laid out and maintained and not at all an eyesore

more helpful, taking delivery of a suit in the morning and also having the rooms ready for an early check in

we had room service both nights and the food and presentation was excellent

i had room service from a menu with a good range of choices which arrived in goid time and was reasonably

good choice for dinner menu, room service only

liked that evening meals were provided by room service

room and bathroom were excellent , bed was comfortable, buffet breakfast excellent, location convenient but peaceful staff

for dinner was understandably closed as there weren't a lot of people but the pizza we had at the bar was obviously frozen beforehand and definitely not worth the 14 pounds

was a little dark as no main overhead lighting, a friend in the gables cottage had no wifi signal at all in her room

parking was easy and close by

we used the pool which was a welcome bonus but the only comment i would make is that the changing area is a

the lovely lady behind the bar was chatty and warm, just what is needed after a long day

i did not use the bar and only ate breakfast which was lovely

is probably the cleanest place i have ever stayed, bedroom, bathroom, corridors and the bar restaurant

also, we booked two rooms as we had our two teenage kids with us but they had our rooms at opposite ends of the hall, i was disappointed they didn’t

clean, beautiful rooms, nice bar good food and lovely staff.

nice fire in the bar and a range of seats

reception staff and and bar staff great. rooms comfortable and food and drink good standard.

staff are friendly, breakfast was lovely, rooms very clean and tidy.

house, easy to access, good parking

bar area

complaint we had was there wasn't any white toast for breakfast, so we ordered brown

wifi was free and easy to access but slow - just not up to expectations for a

staff were friendly as usual and agreat food at the bar the previous

minor..tv aerial not connected. it also has a firestick but was not connected on wifi.

we only need 3 key things, big comfy bed, a good shower and good wifi - and the cherry tree had all of those

lovely scenery and bar staff

free dinner for kids with an adult meal ordered, really a family place

i will be returning and making use of the room service next time

melanie in the restaurant was wonderful with our kids and very welcoming

really nice touch giving the kids a voucher for a drink

room was neat and tidy, sauna and gym

parking - hotel car park

there was a lot of parking available for guests and rooms are away from the pub area so there is no noise to disturb

the bar and restaurant are also very good

wifi in the room was very very poor

the rooms were brilliant - really nice and comfortable. lovely bar and beer garden.

i enjoyed late check out too

my stay there were large groups of guests with lots of kids present

woke up very early to kids shouting

used the gym

room was lovely and clean, the gym was great and restaurant was cosy

location, very clean, great breakfast

service and also the food was really good, exceptional breakfast, we had the full english

breakfast was amazing so much to choose from menu, location was perfect for us

quiet. excellent breakfast. immaculate room and bathroom.

food good in pub and breakfast excellent

is just gorgeous, the gardens were perfectly manicured, the host was warm and welcoming and the pool was a great added bonus

they had a pool but we did not go for a swim

it has a swimming pool in the garden, and a bathing house to change in

had dinner served in the bar

breakfast was a little limited

option of two restaurants - both producing excellent food, very friendly staff, easy parking, pleasant room, comfortable

breakfast was also good with a well stocked breakfast bar and good choices of cooked meals this was

bar can be noisy if too many guests are in there, especially if you are in the rooms

ice only available from bar or room service would ve liked to have dispensary on floor

not too sure why the 5 parking fee can't be included in the room price- very odd.

pool was busy on a weekend with lots of kids.

very good breakfast and the we where super happy to be able to use the spa area

overall this was a very pleasent stay and the kids loved the warm swimming pool

bar shuts early on a sunday (8pm)

we paid for a very large room. and it was as described... very large...with a nice spa bath.

the breakfast room is stunning and the breakfast itself had superior produce and was so delicious -

the bar was a bit ‘tired’ and unwelcoming.

the room was very clean, large and comfortable with quality furnishings, shower and spa bath were excellent and clean

breakfast lovely

so nice bar staff, very very helpful. highly recommend!

breakfast and friendly service

coolest bar in uk

clean, comfy and the breakfast was great.

had a wonderful stay, the room was very spacious and the food options at the bar were delicious shout out to the staff, they were extremely nice

nice clean rooms good facilities and great breakfast

the staff are always friendly and helpful and the bar is superb, with a great selection of drinks in a lovely setting

busy bar at night but it was warned by staff on arrival

staff friendly, rooms good value for money, breakfast good

great food, great bar selection, excellent staff, nice clean and tidy rooms

bar cosy and hotel decor just beautiful

could have done with better lighting going around in the dark from bar to bedrooms .

the bar shut at 20:30 sunday

rooms were very clean and great to have a late check out time of 11am especially on a sunday

room service food was a little bland and not a lot of choice

we had a lovely view of the golf course and the room exceeded our expectations

the wifi connection was excellent and free

very good guest wifi

peaceful, comfortable, great room and facilities. added bonus of plenty of free parking.

good gym, sauna and steam room it's a real bonus to anyone's stay

gym was also good

location; lovely river views from our room and the restaurant; cosy bar options; great service

hotel now even better refurb is complete with bar /restaurant serving really nice food, idyllic location in lovely

everything, great room with view, staff, gym and spa facilities. coppa club was fantastic!

joel at the bar is new, but seems like he has been there all the time

a really lovely welcome when we arrived and we were given a free upgrade also and a late check out

late check out compared to other hotels

staff amazing receptionist lovely shanice and the bar team fab

40 and asked for hot food at the bar as it says food served until 10 but got told there was only 1 type of pizza and a choice of

seemingly constant stream of guests, the other girl was frantically trying to serve people at the bar and run the kitchen on her own whilst a big fella hid away up by the lift, only showing up once

told my kids to stay near as it didn’t feel too safe

breakfast good

really quiet rooms and breakfast was a really good addition

sofa bed a bit small for the kids. room a bit small fo a family room

wedding party that we weren’t made aware of during check in but luckily it didn’t disturb the kids too

the restaurant has wonderful food and my kids loved the hot chocolate

lovely bar area and room, good wifi

the staff were exceptional with our kids and helpful throughout

extra bed was terrible; and the hotel there is no a reception, i missed a place to stay with the kids, outside the room, there was only tables for the restaurant

ee) wifi signal

struggled with wifi signal

mpy) wifi wasn t good.

wifi lighting in the car park

staff and room service meal was well above the average i've experienced

staff unhelpful, cancelled my booking and was stranded with 2 kids at 12am

room service food wasn't great but maybe it was just what i ordered

we loved our breakfast cooked by lisa the chef

make sure we had a good time they gave her a birthday card and a voucher for free drinks at the bar we had amazing evening the room was nice beds where very comfortable food was very

gym had a tread mill, rowing machine and a work out skid, all fairly recently acquired it

breakfast was 10 out of 10

the breakfast was a little cold

drier in laundry room is a disaster

lost precious time to this empty promise as self-service laundry were closed for the day by the time they accepted that the machine malfunctioned

know why people are complaining about the refurb, it didn't affect anyone in the slightest, the breakfast was also fine, a bacon barm

very close to our event venue at the frilford golf club; easy to find both ways!

location for us, near to frilford heath golf complex

location for the golf we were playing

evening meal was prompt and excellent breakfast was pretty good great location near the golf

cloud wifi was very slow.

boutique room, great bar and selection of beers

breakfast - simply select from fridge all day but others may prefer formal dining in the bar area

was excellent staff were friendly and breakfast bar was impressive- lady owner was really

breakast was 'help yourself' from a food bar for consumption in the bedroom

a lovely room. comfy. liked the breakfast bar too.

the wifi didn t connect and my husband couldn t get any hot water for his

we had breakfast outside in the covered courtyard, which was a great way to start our day - very friendly,

the breakfast was delicious and the bar was cosy and welcoming

phenomenal breakfast. lovely bathtub.

even had a mini bar well stocked

breakfast was good, it came quickly with lots to chose from

friendly staff and lots of parking

great location and plenty of parking

wifi working without internet

dinner was lovely as was breakfast

location is great, staff are friendly and accommodation is very comfortable. tasty breakfast too

really lovely breakfast

our room was above the entrance and bar and on the saturday night there was an event on in the bar area - music and banging doors kept

prices at the bar were expensive

the bar was a bit pricey

the breakfast was fabulous.

brilliant breakfast and evening meal, warm room.

the team are excellent and really helpful, nothing is to much trouble, the parking is great and breakfast superb- highly recommend thank

the breakfast in the morning was great

the breakfast was fantastic, definitely worth the price

small parking lot - was full so staff revered me to neighbouring council lot at

limited parking on site

the restaurant the herd was fantastic

free parking, very comfy bed and duvet, all clean and the room had a

friendly and relaxed, spacious quirky rooms, powerful shower, excellent breakfast, and lots of different gins

wifi was fabulous, really strong signal

problem for having a large van) nothing to dislike.

however the lady said that as we were early we would either have to pay an additional 15 for early check in, or would have to wait half

i don't think there was wifi.

parking was full. had to pay to park elsewhere

there was a great selection at breakfast

kids wanted to stay a few extra nights

the gym, spa, room and the receptionist were brilliant

too many noisy kids in the bar

could hear next door very clearly talking late at night and banging around with kids shouting

excellent foresight by the owner to install 4 ev chargers as well, it was lovely to drive home having left the car charging whilst we were in the

we also took one evening meal in the bar and that was excellent

easily found. excellent parking. generous room with easy access and lift close by.

was decent and plentiful, the main draw for this property were the facilites incl kids play area while the adults had a drink in the bar, great swimming pool, and beautiful grounds

the pool, gym & spa extremely clean all in good working order

as leaving earlier than the stated breakfast time, a note was left for the breakfast team and i was able to have a full breakfast half

it was fab for the money! free wifi, very helpful and friendly staff, bar and restaurant onsite

hotel staff pleasant and efficient, room and bathroom clean, bed comfortable, good breakfast, bar food good enough

good fast checkin and check out, great breakfast and friendly staff.

rooms was very clean, the service in the bar was amazing even tho very busy our little family had a great nights

no free wifi in bedroom

room service was quick and efficient

room service for meal in room also excellent and food

very comfortable bed. lovely bar area.

kids were missing swimming pool or kids conner :)

well set out building with all the facilities that are required, well run bar and food was very good and reasonably priced, i would stay again

we had a great evening in the bar and food was very good too

lovely rooms, nice temperature, bar music finished on time and lovely bar.

a bit noisy with people leaving bar and returning to their rooms.

of the young male bar staff could of been much more efficient instead of talking to each other while serving

no bar food on sunday night, otherwise fabulous...

hotel had sufficient facilities for a short stay including bar and restaurant

may behind the bar was lovely

the kids loved being in the park, lots to play on and explore

the bar was bright and airy, and the tea room on the grounds was lovely, and every member of staff we

early bar closure

i rang the hotel from reception to ask for help i watched the gentleman answer the phone at the bar on the cctv from reception

wish the bar could stay open for guests only

half the price of the premier inn and so much better as it has character, bar restaurant and everything nearby

staff were very pleasant and helpful en suite was very good and bar facilities

room, cosy restaurant and bar area

small thing, i would suggest, at the end of the night, the staff putting out the bottles from the bar into the recycling bins, do it earlier or move the bins

the rooms were clean and well decorated with large bathroom and, mini bar, coffee machine even an ironing board and iron

the property also has easy parking and a wonderful bar and a restaurant with great food

perfect for visiting kids at uni or on uni internship