getting dated and the pool was listed as closed for the season. on july 8th..???

vered up)

very clean and nice but no pool and no exercise room due to covid

parking was well lit

breakfast was delicious!

restaurant and bar staff made us feel as though they resented us

too busy sitting at bar and having drinks with other guests i would assume

the bar was unique

paper in room would have been nice so i didn't have to write note about water on mirror w/soap bar for housekeeping

restaurant and bar very nice, food very good, very comfortable place overall.

the sewer gasses from the kitchenette sink required a lot of hot water flushing and detergent to eliminate the smell in the

our room was huge with a private balcony, a gas fireplace, and a kitchenette

rug was worn, they had 2 glasses, bowls, in kitchen

the room decor ( rustic), the kitchen...breakfast...the staff

loved the fireplace and kitchen.

the cupboard cafe is very near and a wonderful place for breakfast, or any time really

breakfast.

there's a nice playground and a pool

pool was closed, but that was because it wasn't the season yet

the pool was a nice treat for us on a hot day, and we look forward to returning soon

extremely noisy all day up until closing time with inconsiderate guests and noisy kids slamming doors and making ridiculous noise

hot tub,pool,river,beds,breakfast,and a grill to grill on steaks

beautiful location pool and staff

staff members were friendly, had a good breakfast the next morning, beds were very comfortable, great water pressure in the shower,

beds were comfortable, room was clean with everything in working order, and the breakfast was very good

property was great , the rooms were clean the staff was very nice , the breakfast was tasty

breakfast incredible! pool & jacuzzi were clean & excellent.

breakfast was great

the three reasons i booked here was the pool for the kids, the hot tub for me, and the big breakfast

clean, updated hotel. nice, clean pool, albeit chilly.

restaurant and bar were closed for the season

didn't have time to ride horses and we couldn't get in the game room to play pool

waterfall and pool was not operational

bar and bistro was so enjoyable

although the pool was closed for the season and we didn't have much time to use any of the other facilities, it

clean rooms and breakfast was good. staff was very accommodating. pool was clean and nice.

the pool was really small

pool small but clean- enjoyed it after a 4 hour hike

wifi was terrible and when staff was asked if the wifi was working right because of connection

breakfast was simple, but good. people at the hotel were friendly.

the staff was very helpful, even with our late check out and their use of technology for keyless entry and auto messages is helpful

great pool view

it had a decent free breakfast & pool

the pool area was nice but three of the eight lounge chairs were ripped and unusable

they should add a filter to the laundry room' s window to avoid the waste to go in the pool area

healthier hot breakfast choices. egg whites maybe?

pool was down but, i guess it might have been because, of current renovation.

pet fee too expensive. advertised breakfast buffet it was continental

i also liked that it wasn''t too far from the casino

booked this room with the belief that it was only 8 miles from harrah's casino

staff friendly, very nice fitness room, adequate breakfast

acceptable breakfast

very clean room,bathroom etc. excelent staff,terrific breakfast!!!.

breakfast staff were terrible even though they were busy they took the time to help

didn't have breakfast

breakfast was great.

close to casino

great breakfast!

great breakfast

breakfast was great!!!! location very close to casino....

walking distance to casino

the coffee bar downstairs is a great addition and they make a great iced coffee

clean, modern, perky staff, peloton bike in the gym and free coffee

great location, beautiful rooms, beautiful lobby and bar space!

pool and gym missing no breakfast/dinner offered, but plenty shops around

there should be at least one grab bar in the shower

guest laundry was was needlessly expensive

would prefer full breakfast rather than a muffin and coffee.

real breakfast

pool was closed down when i was there

rooms were clean. pool was excellent. breakfast was wonderful.

the room was exceptionally clean and close to the casino and other tourist attractions.

location, close to all the things, the oconoluftee indian village, unto these hills, and the casino without being in the middle of the crowds and traffic and just minutes to the great smoky

very close to the harrah's casino and downtown cherokee

wish there were a few breakfast items for kids.

affordable but also close to the casino and very clean

people who works there, pool, everything is perfect to enjoy a break,vacation, week or weekend near the hotel you have a

stacy in the bar was very friendly and let us taste/try different wines

the spa was nice

i enjoyed a fabulous massage at the spa while the guys golfed

bathroom needs more grab bars

breakfast could of been better

didn’t stay long enough to check out pool

we were a bit upset that the pool wasn't filled, but that's trivial.

we enjoyed the swimming pool

would have preferred sunday breakfast to start at 6:30am instead of 7am.

was old, broke table by bed, tv did not work, wifi was also down, outside room area very old, boards needed replaced

the pool

the wifi in my location was spotty

the pool is a huge hit as well as mini golf

zac the bartender was great