free 'continental' breakfast is an added bonus

breakfast- they provided a hot breakfast item

r us it was breakfast muffins- a lot of other

at this hotel and went to the restaurant/ bar attached in the evening

the bar & patio need a makeover

the breakfast. there were lots of choices and the food was hot. i also liked the hours.

very clean great breakfast safe quiet location

breakfast was nice and hot-food was warm and lots of selection

better breakfast hours

the breakfast hours should be extended to 10 am

breakfast offered a wide choice of items and was very tasty

location was good, breakfast was good, staff in kitchen were great

my kids were totally impressed with their breakfast choices and with how nice the breakfast / lounge

was a bonus to have the lovely breakfast included especially when traveling

was not expressed with their breakfast. would have liked a better selection of items.

great breakfast, clean room, comfy, quiet

unfortunately wasn’t able to have breakfast as i had to leave earlier then it was served

good location. breakfast was good.

first one was their pool was down for maintenance and the second one was they didn't have an electric car charging

pool is down

price was a little higher than we hoped but was manageable and the food/laundry options helped offset that

clean, great breakfast.

a small gym on site as well

the property is spacious and has a gym.

jacuzzi rooms are lovely, spacious with a living room, kitchen area and bedroom

the room and location was perfect, the pool was clean, and the staff was very friendly.

family had a great time in the pool

pool could of been a little warmer.

the rooms were clean and the complementary breakfast was awesome

friendly staff, hot tub, pool and restaurant facilities.

breakfast was good, bed was super comfy, room was very clean

early check in and luggage storage were happily accommodated

it is very convenient and very close to registry, restaurants, starbucks, groceries, 7/11, gym

gym and rooms breakfast was efficient always replenished next to an rcmp station feels safe and a

pool ran out of towels , but another family mentioned it to the staff and they quickly brought some

it had a great breakfast and the building, pool, and rooms were very clean

great breakfast perfect location, so easy to get to from edmonton close to good restaurants and a market

the pool was too cold to go swimming in

the hot buffet breakfast was also fantastic

the breakfast was very good and the bed and pillows were excellent!

excellent breakfast, loved the waffle machine

saltwater pool and whirlpool

only concern is that the pool side tiles are very slippery

saltwater pool

breakfast was really great

the hotel restaurant and bar were quite lacking.

the pool and whirlpool were bigger than most hotels, with towels available, and i was able to relax and

no wipes or spray in the gym to clean the machines. no safe. lacked daily garbage removal.

clean,convenient location, nice restaurant, hot tub,pool and gym are nice

clean,convenient location, nice restaurant, hot tub,pool and gym are nice

pool and gym facilities were great

the gym was dirty, towels laying around, empty bottles laying around

the kitchen was stocked with all the necessary items, and the staff was incredibly helpful and

the room size was big. the kitchenette was stocked. the bed was super comfy.

good gym and pool

breakfast was very good.. everything you could want

comfortable bed, included breakfast and price point.

didn’t seem clean (toilet seat dirty, looked like a swished bug on wall) neighbours had noisy kids playing hockey in hallway

restaurant & bar on site was an added convenience

nice big room with spacious bathroom. the breakfast was good.

the spa tub was awesome

room included breakfast and the breakfast selection was amazing

clean ,friendly staff , nice breakfast, and great spa tub in the room

the breakfast was excellent! good selection of food! i especially loved the pancakes!

was disappointed that the whirlpool spa was not in service

reaching for the remote sounded like there were invisible kids jumping on the bed

didn't like how cold the pool was. it said it was heated but all of us were shivering

we had put our kids to bed and there bed seemed ok and when me and my husband when to go to bed there was hair in

lovely pool

just the pool was on maintenance when we booked

very comfy and breakfast was good. staff of course was great.

rooms were very spacious. beds great to sleep on. bathroom big. kitchen was a nice extra

the fact that it has a kitchenette and the location to my kids

the staff was very nice and the gluten free options at breakfast made me very excited

suite, great bed, clean and modern bathroom, good kitchen with microwave, fridge, sink, cooking utensils

very clean and friendly. lots of options for breakfast

clean. comfortable beds. quiet. excellent, hot complimentary breakfast.

pool and hottub was amazing

the location was great, the staff were super friendly and the breakfast was also great!

usual hot breakfast offered by best westerns didn’t really use the facilities like the pool, gym, etc

casino

rooms are spacious, beds are extremely comfortable; casino is a lot of fun

the spa room was great ud83dude0a

sports bar staff is unfriendly with the exception of one lady with long straight light brown hair

restaurant / bar in the casino had excellent food and great staff

wifi service was very slow

wifi in my area

room rate was excellent and included a complimentary breakfast that was excellent

guard on site, well lighted parking

complementary breakfast was good and area was super organized and clean

excellent delicious hot complimentary breakfast, great location next to costco!

friendly staff, lots of parking, good breakfast.

the next day, we were served with sumptuous breakfast with a staff available to assist us

the hot breakfast was plentiful

there was a good selection for the breakfast items too

kids enjoy the pool

the clean and new rooms. the kids loved the pool and slide

felt the breakfast was lacking

the staff was great. pool was cold, but kids still loved it.

yes eggs fluffy lovely breakfast staff wonderful great place to stay

our room was lovely. it was nice that the kids had their own little room.

bed was comfortable, no carpet in the rooms, good parking

location and ease of parking.

laundry noise at night. entey noises.

the parking lot

our kids loved the pool and slide

very optimal and very dim in the bathroom - the decor in the room is a teeny bit outdated - kids running around in the hallways at

our kids loved the pool and slide

amazing food, great pool!

pool & gym were not available diring my stay

cleanup after room service, cleaning did come in to do the bathrooms but did not make beds or take dishes

the hot tub was down so that was a little disappointing but the gym facility was great!

great rooms. really nice gym.

bar tenders on the second floor seemed grumpy to be there

24 hour gym and a huge hot tub

were super nice, hotel was super clean, incl breakfast spread was amazing both days, gym and pool and hot tub were clean

hotel with lots of parking was first impression

the hotel is well equipped with the gym , swimming pool

than the pool and hot tub being out of order for maintenance it was perfect

there is enough parking space for the hotel,but you may be a bit far from the door

the gym equipment was very old.

staff is very friendly and allowed us to do a late check out

one laundry machine available at a time, in the 6 nights i stayed, never got a chance to use the

areas were closed, water feature - a main focal point of the bar an entrance was turned off and dark

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

not enough handicapped parking stalls

would rather have been in main building had room service and food was not

close to my destination, free parking

also, it's great that the hotel has a gym on site

we had a sad view of some construction and a vacant parking lot but overall, would stay again

big tub (we had a jacuzzi suite), liquid soap and shampoo in dispensers, beautiful decor, and room service (+) room service was amazing (-)bad point was we tried to order room service for breakfast sunday before we left but was told we would have to go to the dining (+) we ordered room service several times and they were super efficient and the food was excellent (+) the bed was comfy, room service was decent and fast, and the breakfast buffet was cheap and filling (+) the food was amazing and loved the fact we could order room service (+) the room was clean and room service made sure it was so through our stay (+)staff were friendly, especially the room service! (+)room service was actually amazing, and reasonably priced (+) the room was spacious, the bed was comfortable, and the room service was convenient and delicious

the food is good just not a lot of options for kids

was no lock higher up on the door

the piano bar was amazing

the hotel was quiet, the restaurant was great, parking was great.

the pool is stunning

parking and early check in with luggage before event at roger s place was excellent!!

pool and gym were closed for renos

weak wifi signal

we loved the rooftop pool

spa was nice but very loud and quite

wow stunning beautiful view from the pool & hot tub , best staff & best customer service , modern high quality hotel , very very clean

very clean, perfect location, great room service, nice pool, and the team there was incredible

any service you would expect, from breakfast in the executive lounge, to the gym, pool and hot tub area had some of the friendliest and most helpful staff i have ever encountered

spa wasn t available during my stay

the pool was nice and the selection of gym equipment varied and clean

no gym and restaurant facilities

excellent service! early check in and late check out!

breakfast was nothing short of fantastic

no ware pool - it can placed outside in the balcony! you got space!

the room service was fabulous

amazing views and super accommodating. we needed and early check in and it was no issue.

view from the bar was great

one thing though, is that she is first nations, i think this had more to do with the decision to bar her from the hotel

nice modern rooms and room service

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

the pizza we ordered from room service was delicious

the gym was new and good equipment

location, the outdoor breakfast area and the pool.

beds are cozy, coffee in the room was great, spa supplies provided in bathroom.

bed was very comfortable, room was clean, mini bar is well stocked, gym amenities were nice.

but i did enjoy hot tubs, gym and steam room and swimming pool the most part

food was stale, hard to get reception on phone, toilets backed up, impossible to get spa time.

gym: while the running machines didn't work the elliptical and stair master were fine, and there

i hate continental breakfast, have full breakfast

it was a great weekend-view wonderful, breakfast amazing!

if you have kids along, there is no swimming pool, so make a note

some of the gym equipment was broken

breakfast had everything for each of us

the beds were plush and comfortable and the breakfast area was very tidy and the food was delicious and hot

the hot breakfast was very good.

us to the elevator to get to our room, nothing about where breakfast would be, where the pool/gym was, wifi- absolutely zero information

kids loved the pool and the hot tub was really nice to relax in

i enjoyed a after work pint bar staff and prices good also

was broken down and the emergency exit took me put of the building- i couldnt get into the gym to access the lobby from the

good price with excellent hotel. the staff is nice and there is a nice bar at lobby.

wonderful hotel for this price. very clean, good rooms, good gym.

dinner from the bar left a lot to be desired.

busy breakfast monday of the long weekend at 9:15, i have never seen it like that before

the wifi wasnt working at all. i couldnt connect to the ihg wifi that was given to me.

the indoor pool was heated which was excellent for night swimming

the staff was very friendly, breakfast was amazing! the pool and sauna was incredible

we had 2 kids there competing in a sports event, and the kids had to be up early, so it really impacted

likely should have booked a day before my requesr for early check in was not read in time

no pool and gym was not good at all. just a treadmill, a elliptical and a bike in a small room.

was broken, no free shuttle as advertised, gym too small, no business center, no room

gym equipment and tv not all working. no fridge in room

for a facility with a gym, pretty odd not to have upgraded their appliances to have charger adapters accessible or plug

slow wifi connection

good room service. big rooms.

channel 3 - ctv or something) and no room service menu

no room service and no complimentary water bottles

is also a very dark and noisy bar on the main floor, which is also non smoking which has alot of the client's standing around the

great housekeeping and bar staff. very comfortable bed

the gym and pool is 24 hours, which is quite convenient

check in was seamless. gym and pool facilities open 24/7 is a game changer

it was easy getting in and out of the parking lot

the bar on friday was open until midnight but only open until 11 on saturday

we did not get any sleep and were too tired to complain, and did not want to wake up our kids to do so in the middle of the night

location. we came for a night away from the kids.

gym, breakfast, location

my kids never slept at all and management never replied to my email

enjoyed the coffee maker and mini kitchen amenities

clean, fully setup kitchen, just bring in food

the suite has a full kitchen, dishwasher and laundry, also lots of room for a family of 5

it also had laundry which we used twice

with full kitchen and a stacked laundry set

also appreciate the laundry machines in suite

location, breakfast and staff

clean excellent location, excellent staff, wonderful breakfast

breakfast is great like the late check out at noon

breakfast could go till 10 am. maybe 5th

loved the excellent free breakfast and free wine and cheese hour each evening

the restaurant / gin bar downstairs is fantastic

the room was clean, the bed was super comfortable and the coffee bar was fun - the wine and cheese tasting was fun, relaxed and very much appreciated and the

an omelette bar would be

the attached restaurant and bar were a lot of fun and the food was great

restaurant and bar were closed during my stay, but actually that did get me out to blowers and grafton - very

no restaurant, less utensils, tardy room service, incomplete gym

very nice place to stay, top service, stuffs were great, gym was nice with 24 hours access.

the room itself was a 1 bedroom suite with kitchen

the quick gym access and amenities

spacious room, clean bathroom, big bed, restaurants and cafes on the ground floor, gym

has infrared sauna included in price and gym

kids wasn't happy at all

was a really kind lady at the front desk who told me i can stay for a few hours in the gym after checking out and even use the coffee during this time

big rooms and quiet. relaxed properly. wifi was awesome. kids loved it.

affordable prices, so we cannot expect luxuries but it is very clean, they also offer a small breakfast

lg parking area, restaurant next door, liquor store and gas bar right there

it’s linked by a corridor to a gas station and full-on truck stop (showers, laundry, etc…)

could smell the fresh laundry and cleaned floors

friendly staff, late check out, clean room, comfy beds

there is a bar attached to the hotel and the food was great service was

the gym could use more wights and machines to work

not clean, poor laundry, homeless issues

room conveniently had both a bar sized fridge and a

the elevators often did not function, leading us to haul our things up and down 6 floors with 4 kids

pleased with everything loved the restaurant and give the bar a 10 just to bad bar closed at

no kitchen items and hard to have food in the room

the only positive point was the kitchen staff at breakfast, who were warm and kind despite the overall situation

floor carpet..... wifi was not working.

parking

all rooms we have stayed in here

is very kind and hardworker, check in time is at 4 pm i arrived at 2 pm and was considerad as an early check in which was $20 extra

there is a bar on site with vlts so that was great

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee seconds

also being able to have early check in time and they accepted dogs

didn't like the fact that because of covid 19 the bar closed early but that was the governments fault not the hotels

not even room service was available

the room was excellent and the smoked old fashion at the bar was great.

air quality in the pool area was overwhelming with chlorine

and in the three nights we stayed there one elevator was out of order twice no hot tub, but great gym and nice

room service was served in paper boxes not on plates everything was just thrown into boxes on top

good location. i didn't have breakfast as i was scheduled for surgery.

asked for an early check in and they went above and beyond and got me in very early

fitness room needs an upgrade in equipment the cold pool was kind of dirty with stuff floating

staff were super friendly,bed was comfortable, breakfast was cooked freshly, excellent value.

ricky's bar and grill is convenient

free laundry! room was great, comfortable beds, excellent breakfasts

healthy choice breakfast selection

would have used their pool, if i wasn't there to help a sick relative while they were in the hospital

the facilities (pool, laundry, great room, hospitality room) were perfect

excellent complimentary breakfast buffet with wide selection

wifi speed is good enough to stream and play online games

nice room. nice gym.

beds were comfortable. wifi worked great. it was nice to have the small pool.

room was clean, my kids got to use the pool for a couple of days

decent pool for the kids

who need the space to exercise the facilities had squash and racket ball courts a really big gym with a lot of equipment

great service, clean facilities, lots of restaurants around and close to a few different gyms.

pool no access for wheelchair, but gentleman staff lifted chair down to pool area and back up

the gym is great, although with the pool, is isolated in the basement.

the gym was nice and wasn’t busy

room service menu

the pool area could use a good renovation

i ordered room service breakfast the next morning to find out that it was mostly from an in-hotel starbucks

booked for the convenience of being able to go to the restaurant or the lounge or even possible room service

were friendly, bed was comfy, pool area was nice, parking was easy

the hotel is conveniently located with easy access and plenty of parking

stay in 212 kids running up and down our hallway and knocking on our door running away

od for winding

telus wifi and tv went out for almost a day which was very frustrating

not enough front parking

late check out

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

beds sucked and bar was sub par.

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

i liked the quiet, the cleanliness, the laundry mat area

really good rate for the pet fee

the kids loved the pool and the waterside

excellent location and stuff. very friendly kitchen service. clean and orderly.

love the pool and hot tub as well as the breakfast

the breakfast charges kids so much

food in bar pretty tasty, staff great ,nice clean rooms. breakfast large

hard time accessing wifi

you could hear kids running up and down the hallways

i ordered room service twice and both times and i was greeted with a smile

friendly staff, lots of tea, clean rooms, restaurant on site, lots of parking

the kitchen rooms in the tower are amazing, well done

large parking area that is so close to dozens of big box stores to the hotel

i liked location, room size and parking. staff helpful and friendly.

parking could be difficult to find at times.

to repeatedly log in to wifi

check in staff did not explain any benefits ie: complementary breakfast, wifi 2

the room was clean at check in but no room service for 3 days is not acceptable.

hear our neighbors laughing and louder conversations through the night

were put in a pet friendly room which smelled really bad, and it was near all the maintenance and laundry

there was almost no parking space.

breakfast exceeded my expectations

the wifi is very very slow and disconnect all the time.

wifi. almost felt like living in undeveloped country wifi connection

location, staff, good breakfast, size of room

we enjoy our breakfast as well

kids are complaining no drinks to offer only water

in a room that didn t have proper hearing working, the hallway was frozen, the staff at the bar was rude

the location, breakfast, room comfort

ordered room service, which is on the hotel description in every elevator, and dinner would be brought to

was more too do with the noise especially in the evenings when you had kids running up and down corridors which brought others to front door

the breakfast was great. the staff was friendly and accommodating.

food,pool

rooms were clean and comfortable. breakfast was good and kids liked the pool and hot tub

kitchenette wasn't stocked, had to request and then it only provided items for 2 people, we had 4

very good place to stay. newly renovated rooms and great free breakfast

close to city center and easy access to highways. good continental breakfast.

clean, comfortable with a great location. loved the pool and the complimentary breakfast

the whole place was so family friendly, floaties and pool toys available at the pool, mini putt in the hallway, halloween decorations in the lobby,

room, lovely staff, and my son really enjoyed the pool

cold pool small and was out front for all to see. in the front lobby. no hot tub.

gym was a good size fairly clean and the equipment was sufficient

my kids love swimming and jump at every opportunity but the pool was such a turn off they didn't ask

staff was super helpful and the pool was just what the doctor ordered to burn off all my 7 year old energy off after being in the

pool was very small and my kids didn’t want to go because there was a family in it already and not really any where for us

property offers spacious rooms with good parking and wifi

breakfast. room service. room was not cleaned .

the breakfast, the gym

breakfast had good variety, but breakfast room is way too small.

room service wouldn

had a pool and hot tub as well as laundry services

breakfast had variety and was good

the place is clean and has laundry room on each floor. close to wem.

the other thing that could have been better is more washroom stalls in the pool/gym area

cozy pool with warm water and very good breakfast, where each member of family can find something

were professional, personable and friendly, quality breakfast, good gym and comfortable room, plus excellent restaurant on site for evenings too

breakfast was wonderful, there was a great selection

wifi kept cutting out

on site question laundry

pretty well equipped gym room - and all machines were working

pool was great for the little kids

excellent breakfast. very clean and friendly.

bed was great, breakfast excellent and a nice pool

very large room, good free breakfast setup

the suite, the air conditioning, excellent service, price, free wifi, breakfast, would highly recommend

hot tub, pool, staff, comfortable bed, overall clean

staff , location and service at the bar and restaurant

the pool is a little bit small

clean hotel with a nice gym and pool

gym, spa restaurant room facilities

no breakfast due to covid-19.

so handy and close to the mall. and free breakfast.

because of covid.no free breakfast.no hair dryer in room.

we hope for more breakfast items.

breakfast options were limited.

good little gym and pool area too

the beds, breakfast, bathroom, everything !

parking was congested

size, value for the dollar, location, swimming pool, good selection for hot breakfast, amazing staff all throughout, comfortable bed, and last but

the room service was very accommodating and

pool and hottub were clean and the gym had adequate weights and towels

games room, gym , pool and jazzaui

and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

that we didnt know about $5 breakfast vouchers being available until we saw a sign by the pool in the morning

customer - we specifically picked this one because of the kitchen included in the room, and because we have had such great experiences in the past

you are lucky the kids weren’t hurt

the pool and gym were serviceable for our needs

adequate for a covid breakfast.

the candlewood cupboard , the gym and pool area, breakfast in the morning was great as well

they even have laundry machines available

pool water was a bit chilly.

, clean space for the family, staff very nice, and accommodation perfect, location easy access, pool, exercise room very equipment for all types of exercise

gym did not open on scheduled time.

top notch gym

pool and gym are great

it was full of kids all the time

pool and gym still closed, besides that 5 stars all around.

i would definitely highly recommend this hotel because of how friendly the staff was and the pool was average size but with a big hot tub

the underground parking is awesome and accommodates my big

room had a little kitchen, but not table and chairs.

best part was having no kids for the night.

priced but nice to be attached to mall requested early check in and was pleased they could

no direct path to the water park. need to pass to the mall.

cheaper passes to the water park

we grabbed some bath bombs from lush so we could have our own little spa baths

kids and i had a good time in the pool

clean, spacious, lots of free parking

when i booked on line with our kids ages

no breakfast

were shocked to find out the kids ate free at the restaurant here no matter what meal

great pool area and a perfect place to stay if you have a family

excellent breakfast and pool.

breakfast was awesome. room was big . everything available.

extra pillow and breakfast free

courteous staff, clean spacious room pool was great and really good food for breakfast

check-in, staff, room, gym and check out was all good

3x ev chargers in a heated garage - perfect for ev owners!

really liked the gym, pool, hot tub, staff who let me use their computer for microsoft word, location, the rooms) i

pool wasn’t open but that’s okay cause it’s covid!

the pool was a great bonus too

room service only came a few days even though we requested each day

only complaint would be that we had a hard time finding a parking spot in the evening.

room was great . i appreicated room set up. cleaniness was superb. parking was adequate.

parking outside

amazing kingsuite, had a washer and dryer as well as a kitchen, living room, separate bedroom

the staff is very helpful and friendly, the room are very clean and comfortable, and the breakfast was great

on second day, we asked for room service and they just fixed our bed sheets

no room service,no drinking water in room

parking was limited

park in your parking lot and then go to the pizza restaurant

complenmentry breckfast was nice great for picky kids

breakfast had a great selection & the kids loved the pool

was a quiet location and they were able to accommodate an early check in and my preference of room

breakfast was tasty

warm pool, hot breakfast, kitchenette and comfortable bed! great stay!

wonderful stall! the facilities were clean and modern. breakfast was enjoyed by all the kids:-)

also appreciated the late check out

early check in and late check out (3pm and 12pm)

breakfast, laundry, clean

innovative kitchen bed arrangements blinds pool breakfast the outside barbecue the price location big