breakfast was great, the pool was the perfect size for my 5 year old and has a great

wasn't until after we booked that we realised breakfast and pool, gym etc wasn't open and no discount for missing out

staff and place was very good. only breakfast was little poor

complimentary breakfast was good, 24-hour tea/coffee station in lobby

the pool and gym. very nice, people were awesome

the pool wasnt open, still working on getting it to code.

toilet belongs in a preschool for little kids, not in a motel, especially for seniors also need to have a handrail by the

we asked to be moved to a different floor and we were told the kids playing in the hall outside our door were actually staying on a different floor

free breakfast was delicious

very clean. very efficient staff.great breakfast. would stay again.

pool and gym were clean - hot tub was in need of cleaning

is the best place of our trip with 2 kids

great staff good breakfast spacious rooms pets allowed .. my go to hotel in edmonton

3) we loved that we could use quest laundry (2$ for a load and dryer) - so i washed and dryed all our clothes for 4$

my grandkids came over and swam in the pool and really enjoyed it

the kitchen

breakfast was excellent

the kids loved the pool and we all slept great

our studio included a nice dining table with kitchen appliances (full sized fridge, microwave, dishwasher) as well full kitchenware

nice little kitchen area , comfy beds nice pool area

kitchen

the kitchenette suites are a home away from home loved it

room service only came a few days even though we requested each day

massive room with king bed, kitchen and laundry facility. it was a suite.

no room service

the pool was a big hit with the kids

breakfast was not desirable.

good location, quiet. great breakfast!!

the circumstances at this time, i wish the gym was allowed to be open even creating a scheduling for guests

my choice of hotels in edmonton. always return . excellent front desk staff and breakfast staff.

check-in, staff, room, gym and check out was all good

pool wasn’t open but that’s okay cause it’s covid!

and spacious, we were disappointed that the hot tub was closed, as we booked the hotel for the pool and tub

really liked the gym, pool, hot tub, staff who let me use their computer for microsoft word, location, the rooms) i got

carpet was old and not clean, the gym had a foul smell

it is neat and tidy with nice breakfast

love the gym, i try to go there every day, the clean pool and hot tub

gym, they changed the breakfast a little every day which was nice

extra pillow and breakfast free

breakfast was awesome. room was big . everything available.

it smells much too strongly for me so we had to go out and buy shampoo and bar soap

clean, quiet room. close to restaurants/shopping. free parking. cartoon network for the kids.

the ac was on the floor which is a little dangerous when you have kids

only thing that i can think of was when i checked in, the clerk was very quick to point out that breakfast was not included because i had booked through booking

clean, comfortable, great location and big parking lot for larger vehicles

the pool is nice too

outstanding customer service, centeral location, great breakfast and great value . nice gym

parking lot was crowded

the room service was very accommodating and

we also had easy access to the amenities like the gym, pool, and dining area, which were all on the same floor

good gym

they made an exceptional and gave me breakfast to go at 4am

pool and breakfast beds good

access and shuttle to airport

the gym had barely any equipment and both treadmills were out of order

casino, hotel & events all in one place

lack of disabled parking.

casino, the breakfast buffet.very nice room and comfy.

stayed for the casino

casino,pool, food ud83dude0b starbies . easy to get onto the highway

i really appreciated a washer and dryer being available for guests to do laundry

love the swimming pool, the breakfast and the location.

pool closed early

free breakfast

kitchen breakfast area didn’t flow well and wasn’t as clean

staff member said they would call me for an early check in and did not call.

the jet spa bathtub was awesome. the bed was super comfortable

best place for the kids

close to shopping restaurants casino.

the discount for water park passes was very appreciated.

broken coffee machines - had to ask if they can bring us room service - coffee - instead - had to go to nearest starbucks for 1 small complimentary

room service took a long time

dinner was awesome

room service was effective and quick to respond to requests.

due to the circumstances, we got room service which was amazing

kids stomping around no food on premises

privacy staff was cool and good gym

clean, comfortable, affordable, the gym has enough in it to have a decent workout

i was walking in gallery with my kids and heard loud voices of sex which isnt good

weak wifi and the cheapest toilet paper noise from busy road outside thin windows not buffering

great breakfast in the morning that we all liked

no breakfast available unfortunately

breakfast options were limited.

so handy and close to the mall. and free breakfast.

breakfast was good!

booked for the convenience of being able to go to the restaurant or the lounge or even possible room service

loved the bar and the service there

room service menu

zero food on the premises and zero room service for food

also outstanding service in all areas: front desk, restaurant and room service

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

pool no access for wheelchair, but gentleman staff lifted chair down to pool area and back up

the pool was nice but not kid friendly

location is good. excellent gym

the gym is great, although with the pool, is isolated in the basement.

nice room. nice gym.

booked a room for 2 adults and 2 kids

very comfortable beds guest laundry was a life saver!

food was good and fairly quick room service, staff was great

the pool was clean as was the hot tub and pool area

would like to see a breakfast included in the room rate in the future.

lots of parking and is easy to access from both directions

some staff very nice. good location. gym, pool.

the only positive point was the kitchen staff at breakfast, who were warm and kind despite the overall situation

pool was green and very dirty.

the bar and vlts

there was a old dirty pair of gym socks on my balcony, some kind of substance had been splashed and left on the wall and one of

no pool, vending machine didn't work

the gym could use more wights and machines to work

laundry facilities, but not the most straightforward

is near the airport and has 24hour shuttle service

hotel amenities, restaurant, pool all great. staff friendly

bright, clean, nicely renovated, good gym

nice hotel, and great shuttle service to and from the airport

the pool facilities were excellent, the restaurant and especially breakfast bar was great (not many hotels include a complimentary breakfast anymore

pool was great for the kids. nice shuttle to the airport. clean and comfortable.

room was clean, bed was very comfortable and gym was adequate to get in a short workout

and the free shuttle is great, to and from the

i like the water falls close to the pool area where there are table and chairs to relax, there is gym as well on second floor where you can see the pool

neat property. great for kids.

there was a free airport shuttle that left and arrived on time, staff who knew we were checking in after midnight, and

kids loved the pool and waterslide

there was 1 kids channel that only played cartoons half the time. could use atleast 2 channels.

i was not expecting the breakfast to be so good. my kids loved it.

very cozy place and a nice pool for the kids.

location, comfort, parking

the online description said there was a pool but there isn't one. kids were disappointed.

we also liked that there was a free airport shuttle that ran every half hour and that there was the option to leave our vehicle in their

shuttle driver almost hit us head on at a very high speed in the parking lot while he was driving

very clean and comfy! shuttle to and from airport is short.

allowed early check in

lovely clean hotel with a convenient shuttle to the airport. staff were friendly and helpful

the free shuttle to air port and ease of parking

our room key would not allow us access to the pool area. we had to get staff to let us in.

closeness to the airport, and it has a restaurant on site and a shuttle.

we had connected rooms for us and the kids, which was great but the doors stuck horribly between them

noise level when you need to get up at 3am for flight & people aren't considerate with kids or adults when they arrive late & are catching elevator nearby or in hallways etc but not

liked the easy check in, the room was nice and clean and comfortable, the food from jts bar and grille attached to the hotel was most excellent

to catch an early flight before breakfast available

in combination with the included breakfast

clean, nice pool area and the breakfast was great

great location and easy to catch the shuttle to the airport

the pet fee !! way too steep!!

welcome quite clean room great beds, newspapers coffee service in room close to airport, shuttle

room service not offered

the candlewood cupboard , the gym and pool area, breakfast in the morning was great as well

adequate for a covid breakfast.

you are lucky the kids weren’t hurt

breakfast area is quite small for the size of the hotel and kids shouldn’t be allowed to serve themselves

the beds were excellent, very good complementary breakfast, very pleasant helpful staff and pleasant environment

the place is clean and has laundry room on each floor. close to wem.

the property was clean and comfortable and my kids loved the pool

really enjoyed the convenience of having a kitchen with various healthy options available for evening snacks

desk staff was outstanding and diego in the bar went above and beyond for us

pool area could use more attention - the walking areas had standing water so it was slippery

the pool and the underground parking

would be nice if there was pancakes or something for kids. but we managed with the egg!

gym was closed down, no “do not disturb” signs for the rooms, need a towel bar beside the sink

good breakfast too

decent location, underground parking, one ev charger

location, free laundry , rooms well maintained

love the king studios as they have a kitchen and bedroom or at least ours did

convenience to the mall kitchen in the room swimming pool for the kids

nice staff, let me check in early, was a nice suite, could text or call with any requests, free laundry, beverage machine, nice underground parking or above ground

location was great, pool was great

we could hear the kids running above our floor but not tooo loud. otherwise it was excellent.

, clean space for the family, staff very nice, and accommodation perfect, location easy access, pool, exercise room very equipment for all types of exercise

pool water was a bit chilly.

kids enjoyed the pool

pool area was small and couldn’t use when we wanted to because it was already full

my kids enjoyed the pool and i loved how clean and sanitized the hotel was

this was one of the few hotels we stayed at that actually had a hot breakfast

breakfast !!!! friendly breakfast staff

pool is open til midnight if you wanna chill in the hot tub before bed

we especially like the pool area, you really have a great pool area

pool makes my kids had irritated skin and eyes.

rooms,jacuzzi and the small gym…tv network(got youtube,but netflix need to sign inud83dude0cso not able to use) we’ll

we had drinks at the bar but the staff were unable to make a martini.

pool was small but great.

hot tub, pool, staff, comfortable bed, overall clean

could do better breakfast.

breakfast over too early

i wish i had a chance to have the breakfast, but i had to take the shuttle at 4 am to the airport

was very clean,continental breakfast included and a shuttle was available to take a person to the airport if

breakfast could be made better.

comfy beds, and such great breakfast, fun water slide the kids could ride on their own

excellent breakfast, lots of variety. nice pool area. spacious room

the pool with the grandkids loved that the breakfast was extended to 11 am on the long weekend

the pool was great for the little kids

the complementary breakfast was delicious with food variety

the sign in the bathroom bosted about being environmentally friendly by saving energy on laundry but the coffee cups were single use disposable cups individually wrapped in plastic which

the breakfast was great. there was plenty of options to choose from.

the pool area always seemed to be out of towels.

laundry has a token of $2.50

in the fitness centre, the pull down feeling is different than the machines i used in other gyms

appreciated the coffee machine in reception and also the complimentary breakfast

also the rooms were comfortable and clean, and the added benefit of a gym and pool

from a late night at 345am and started arguing and swearing in the hall waking up all of our kids

no aircon in kitchen area, we weren t allowed to check out late

breakfast was amazing

the bar area closed at 11

comfy beds and free breakfast

gym facilities excellent for a hotel

the gym facility could be better

with my hubby and 2 grandkids

to repeatedly log in to wifi

young kids running up and down late at night

the coffee machine bar 24 hours

wifi

check in staff did not explain any benefits ie: complementary breakfast, wifi 2

pet fee for a small dog is now double than other properties in the area

we also appreciated the airport shuttle

pet fee is the highest of all the many hotels i’ve stayed in around alberta

location near airport, huge spacious room, excellent breakfast, great to have pool/gym

we brought our little dog with us and they did not charge a pet fee

was nice & big, comfy sofa, bar fridge was great for water and to keep meds cold

the continental breakfast could have had a lot more variety.

parking lot, not good for lt parking unfortunately having to drive over to the royal is not ideal

parking for 2 weeks for $20

utilized the long stay parking

breakfast was a bit poor with no hot chocolate for the kids, all sweetness and not much salted

nice breakfast included too

gym was also perfect and breakfast

the breakfast, laundry facilities, walked through front doors and forgot about the location..

great room for an affordable price. nice staff. small breakfast included.

can hear entire conversations from room above you and next door kids running up n down sounded like they would fall through ceiling but you get what you pay for so

staff was super helpful and the pool was just what the doctor ordered to burn off all my 7 year old energy off after being in the

my kids love swimming and jump at every opportunity but the pool was such a turn off they didn't ask

pool was very small and my kids didn’t want to go because there was a family in it already and not really any where for us

very clean. nice rooms. pool… very affordable for a overnight stay

really liked the set up of the pool and gym

wifi and beds could use some improvement.

prefer a later pool time.

to stay another day because the kids insisted we should after they had fun in the pool and they just felt at home as

large parking area that is so close to dozens of big box stores to the hotel

breakfast, spacious room, clean

the gym was nice

for half the day, someone was banging on either our door or the door next to us at 430am, and the wifi was so poor quality it kept disconnecting

room was dusty, bath kind of dirty (kids have been afraid to go there)

after a very long day of activities my kids couldn’t sleep and this was quite stressful making our stay not as relaxing as we wanted it

i had a rental car, but the hotel has an airport shuttle service

clean room good bed. shuttle to airport. good food.

no big pool for the kids. train rail nearby. junior suite only one every floor.

hot breakfast

icy parking lot

lost of parking

hotel has a pretty awesome waterslide which empties into a small warm pool

gym, pool, breakfast and quiet

was able to obtain a plastic bag from the room service

we would have liked continental breakfast

stayed here last year and booked again due to the friendly bar tender and good

i have are moving the towel bar from within the shower area, and i would appreciate glass drinking glasses would be

wifi was not good

access to parking lot

was so nice - the omelettes were delicious - they make the best martini - pool was clean and gym was fun

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

late check out

beds sucked and bar was sub par.

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

we loved the room, the pool and hottub, breakfast was really good. the staff was so nice.

we had access to the pool alone, as long as no one else needed it

no hot water.. no bar soap..

pool was very cold and the hot tub was closed for annual cleaning

comfortable beds, clean bathroom, lovely pool

the airport, had lots of space for the 5 of us (3 teens and 2 adults), a fantastic 24 hr airport shuttle and breakfast that starts at 4am

to airport, free shuttle to airport, free extended parking at the hotel whilst we were gone out of the country for a

fireplace, kitchen, look of the rooom is very nice.

close to airport and free shuttle to airport

shuttle from and to the airport was good.

i love that there is a kitchen and dining area in the suites although are restaurants nearby

having a suite with a small kitchen close to our sale at the butterdome was awesome.

loots of room and kitchen

no restaurant, less utensils, tardy room service, incomplete gym

very nice place to stay, top service, stuffs were great, gym was nice with 24 hours access.

one bar of soap only and half-full shampoo pack

i won 600$ in the bar ka ching

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee seconds

is very kind and hardworker, check in time is at 4 pm i arrived at 2 pm and was considerad as an early check in which was $20 extra

the evening staff helped with a laundry situation

the room was clean, the bed was super comfortable and the coffee bar was fun - the wine and cheese tasting was fun, relaxed and very much appreciated and the

restaurant and bar were closed during my stay, but actually that did get me out to blowers and grafton - very

the attached restaurant and bar were a lot of fun and the food was great

an omelette bar would be

there was no bar in the hotel due to

card 7 times at check in but the remedied it right away with a free bottle of wine and waving our pet fee

location, breakfast and staff

the breakfast

loved the excellent free breakfast and free wine and cheese hour each evening

the free upgrade.the free breakfast. the varscona dinner.

the hotel offers an unbeatable price for parking with complimentary shuttle to and from the airport

great place to stay if traveling by air with a complimentary airport shuttle service

no pool facilities:(

everything was very clean and we were very impressed we got a shuttle to the airport for free

the comfortable beds and our kids loved the fact you can watch the planes take off right from our window, you really could

i liked the breakfast buffet. the rooms were comfortable and the hotel was very family friendly.

excellent week stay with a beautiful fully equipped kitchen, bathroom, king bed, sofa bed

has an indoor pool

free laundry! room was great, comfortable beds, excellent breakfasts

the room size and having a full kitchen was perfect

like about this hotel location and bar it s very specious

my kids loves the swimming pool and how soft the blankets were

room service was served in paper boxes not on plates everything was just thrown into boxes on top

room service was bad, beds weren t nicely made, didn t get any refills for coffee/ sugar and

and in the three nights we stayed there one elevator was out of order twice no hot tub, but great gym and nice

asked for an early check in and they went above and beyond and got me in very early

coffee was weak at breakfast.

having rickys room service in the hotel for breakfast was good ud83dudc4d convenient

breakfast was wonderful!!!!

breakfast was a great value and the staff accommodated special requests for my wife and i

these units are massive, full kitchen and literally 5 mins walk to train

suite, close to save-on supermarket and restaurants, room clean daily, laundry, tv in all rooms, equipped kitchen, 2 bathrooms

was so well stocked, the beds were comfy, the bathtub was phenomenal for a soak, and the in suite laundry was super convenient for the sweaty basketball gear :) the staff was very kind and helpful

fitness centre small but ok

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

gym is great

got a suite with a kitchenette but it didn’t have any supplies

staff were accommodating with a late check out; they delievered more coffee pods when we ran out

wall with elevators well which is so inconvenient slow service response and staff too loud in kitchen and while in rooms

well stocked bar fridge, if

no restaurant or room service

wifi is fairly strong

it was clean, and you get a breakfast

no room service or robes

gym is very poor. staff does not explain facilities etc on checkin

their gym is limited to 4 cardio machines in a tiny room

we could hear the kids in the next room

was broken, no free shuttle as advertised, gym too small, no business center, no room

likely should have booked a day before my requesr for early check in was not read in time

location, convenient, clean, everything you need including a small gym, right downtown, at a very very good

loser bar across street with smokers

the kids enjoyed the pool

the breakfast is excellent

wifi, keep losing signal and i can hear the noises in the hallway.

great location, good breakfast and the staff were all so helpful

difficult getting a hold of staff to book shuttle. kept getting the answering machine

have guest laundry

highly recommend if you need a place to stay in this area with a kitchenette

were unable to phone the hotel for the shuttle

even we arrived late we were accomodated like the shuttle from and to the airport

waitress in the cafe for breakfast was overwhelmed and could have used some help

most importantly the gym had free weights up to fifty

i requested for late check out and they approved and its complimentary

the breakfast is also expensive

the gym facilities were adequate to get in a good work out

love the breakfast every morning

we so appreciated the shuttle to the airport (one of the main reasons we chose the place)

breakfast bar was good

were great with us and with our kids

the pool n hot tub were unavailable

gym/pool

was friendly, complimentary water, clean, free parking, all the amenities and spacious room

i liked the option of choosing when to have my room serviced and receiving a reward for the days i chose not to

great housekeeping and bar staff. very comfortable bed

friendly and accommodating. clean and bright room. good size too. room service was great!

had room service for breakfast, very good food and excellent service.

cold coffee with my breakfast. i also ordered coffee for room service and it wasn't very warm

the spa and pool area are fantastic lots of amenities

sauna, wet steam room, lane pool, two hot tubs & a squash court

room service was excellent. valet parking was very convenient.

swimming pool, the bar downstairs is expensive

amazing views and super accommodating. we needed and early check in and it was no issue.

no late night room service

the room service delivery was friendly

we had breakfast room service

were expecting a pool for our kids

good gym, awesome staff.

front desk was happy to accomodate with a late check out and advice re parking and amenities

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

the breakfast buffet was fabulous! bed/ room clean and very nice!

would skip ordering breakfast next time

no ware pool - it can placed outside in the balcony! you got space!

amazing staff, cleanliness, great breakfast, family-friendly activities, comfy beds, netflix!!!

the breakfast was amazing it so good

staff, breakfast, room was comfortable, had a microwave and a fridge, restaurant and bar connected to building

we were happy when we asked for a late check out

there is a bar attached to the hotel and the food was great service was

i liked that there was a bar and a restaurant attached to the hotel

could smell the fresh laundry and cleaned floors

room service was expensive for what was recieved

i would suggest that they can put kids area or play area.

the gym and pool area is top tier

i also enjoyed the pool and steam room

pool is pretty small for the size of the hotel

staff were nice, room was upgraded, pool and gym area looked great but didn t get a change to use it

helpful, friendly staff. swimming pool was great.

nice as the walk in shower was, a safety grab bar would have been nice as we are both seniors and my husband a stroke survivor and needs the

needed to connect wifi every time as i go to lobby and came back to room

loved the location, pool and gym

the comfiness of the beds, the gym and the cleanliness

the shuttle took forever on the way there.

thing was the longer wait for the airport shuttle then expected

close to edmonton airport (6km drive or hotel shuttle) and easy to find; comfortable beds; plenty of pillows; spotless bathrooms; tea/coffee

my shuttle driver, achmed, was very delightful!

the room across from us had a dirty room service tray outside their door on the floor during the whole time we were there

the under ground parking for extra security, the decor, the view, the staff, cookies for the kids

poor wifi

travelled with the kids, somehow thought it was a continental breakfast, but when we saw the menu and prices we

i appreciated that the kitchen was open till 10:30 as we had a long day and our supper hr

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

parking was easy and free

the bar down stairs vlts for those who like slots, staff was friendly as well as a friendly atmosphere

there weren't any kids squealing and hollering or racing up and down the hallways

tv channel choices are basic, no bubble bath for spa baths, some rooms have little to no plug ins and no where near the bed

clean and affordable with lots of comercial truck parking

parking was a little tight.

nice pillows, cheap stay, plug in parking

location, parking, clean, comfortable, laundry facilities

parking

amenities made this stay wonderful- we loved the gym, pool, waterside and hot tub

in-room microwave, fridge, tv, while also being able to walk to the fitness room and restaurant bar without having to step outside

attached was amazing the slide kept the kids busy for hours and i enjoyed the hot tub while looking at the cold snow

amazing food, great pool!

but most of all the staff was out of this world and super helpful with whatever i needed or my kids needed while we stayed

helpful staff, free laundry, ample parking, perfect location for our needs.

areas were closed, water feature - a main focal point of the bar an entrance was turned off and dark

they have a free coffee bar until 9:30 am though

only one restaurant to choose from. the bar needs to be open.

the laundry was free and everything was very clean

the homeless people in the parking lot. the wallpaper peeling from the walls. the sticky floor.

beds were comfy, your meal room service was yukky

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the appropriate tags

the food from room serviceg

hotel accomendated over night parking for us thank you

friendly and attentive staff, clean room, healthy choice during continental breakfast.

the gym equipment is a little outdated

was not happy that the restaurant and bar were closed and booking

great hot tub in the pool area

our breakfast was included and we definitely enjoyed all the choices