the breakfast was great..especially those cinnamon buns.

spa attached but didn't have time to enjoy any treatments, maybe next time

breakfast food selection was very good including decaf tea

the covid situation, breakfast was fine

didn't eat breakfast at the hotel but my husband was not pleased the first morning but said it was much better

the complimentary breakfast offered a wide variety of foods and beverages

the staff were very courteous, and the pool area and hotel was exceptionally clean.

breakfast ok, would have liked more hot choices

the room is nice, loved the pool and hot tub

comfy beds and pillows, very clean, nice pool.

the wifi worked

room service was excellent, with fresh towels provided daily

no eggs bacon or sausage for breakfast

to the mohawk races and came back and there was one parking spot and one customer was over on yellow line and not enough room to park and i wasn't

it also states in description there is a hot tub at the location when my kids asked the manager he said

kids i presume knocked on our door 3 x and ran away but we didn t answer so they stopped

kids i presume knocked on our door 3 x and ran away but we didn’t answer so they stopped

we especially enjoyed the pool and hot tub area

outstanding breakfast every morning

great location and free parking!

the parking was extremely convenient, the staff were very happy, friendly and helpful, and the room,

the entrance and extra parking for visitors was a bit confusing

parking was simple

the laundry room was clean and functioned very well

free parking available on site

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the reception for them and the housekeeper delivered them very

no gym, nothing availed to relax

bar mason restaurant offers a small selection of food and they are expensive

food at bar mason was quite good

room was small- it was a “suite” with kitchenette but didn’t have anything included in the room that isn’t found in any of the hotel

a newly built facility, the room had a modern look which included a full kitchen minus an oven, a separate living room and a bedroom with two queen beds with an ensuite

free laundry

breakfast was fantastic and the staff were diligent in filling it up continuously

great location. clean. good facilities. pool, gym laundry room.

breakfast was fantastic and the workers were extremely helpful

pool and gym were very busy.

breakfast and large sitting area

gym facility is up to date, and the pool is si popular for families

location and good size room. breakfast was very good

the gym was under renovations

breakfast was good. location great for going to market. easy to get to, lots of free parking!

nice with a small bar area, and a few food (pizza) options

sound proof needs improvement. we heard kids running around in the next room .

the swimming pool wasn't warm enough

some noise from kids.

size of the room was perfect for our two young kids compared to typical hotel rooms

rooms are big with a little kitchenette, dishwasher, large fridge and microwave, everything you need is in the kitchenette

breakfast and coffee were great

there is no bar for the evening in this hotel but they do recommend you go over the road to other hotels

small kids, i wish the shower had at least a faucet at the bottom or the shower head could be handheld

breakfast was good. our accomendations were great. staff was very friendly snd hepful.

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

breakfast - i had an avocado toast which was nice but a too expensive for two pieces of toast with

bar was over priced and drinks were not made right

definitely want to come back when the pool and gym are available

excellent breakfast, very clean gym facilities.

breakfast was everything could want

kids loved the pool, and the breakfast was great.

we love having breakfast included in our stays when we travel, and the pool and slide were a bonus for our teenagers

excellent full breakfast included in price. pool and hot tub were great.

room was clean, the gym was good to use, along with the complimentary laundry facilities

would highly recommend exceptional value for the room, full kitchen is a bonus during covid

kitchen set up

after the kids went to their rooms, they left towels , chairs, and the golf clubs laying on the ground outside in a beautiful patio setting

last day we use the pool and we’re able to do a late check out without extra charge

in the quality of room service breakfast, but when we mentioned this at checkout they took it off our bill, so

ordered room service

the pool had toys for the kids

loved the underground parking, fitness center, service, size of room!

loved the pool and fitness center

i had to reconnect the wifi every once in a while, otherwise everything was great.

good water pressure in the shower and fast wifi

my kids loved the place

gym is advertised but unavailable due to renovations

u will have to re-accept terms on the splash screen multiple times over your stay)

all the bowling , table tennis , mini golf are paid

staff is really friendly and the gym at the hotel is great

wish we had robes in the room so if we wanted to use the pool or hot tub we could use those rather than a towel

vered over with cement) and the sauna did not seem to work

homemade mini golf was ok and arcade was a disappointment some machines took out money

it was at the front desk, in the hallway, or breakfast buffet room - every staff person was a 10/10

breakfast wasnt good, closed fitness room and non-existent sauna and hot tub

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was closed and again wasnt made aware until after i needed the service

availability of fitness equipment

our only complaint was we could hear someone doing their laundry quite late at night.

we had a night out away from the kids

min away from so many places in kitchener parking was not bad as well pool was also good

every time i'm in kitchener it's the only hotel i stay at great restaurants and great location

room service are too early to clean rooms and paid breakfast.

i can hear some kids noise from other room

loved the pool

location is good and availability of laundry

at least, i was never able to get through the the kitchen staff

at least, i was never able to get through the the kitchen staff

microwave had to sign papers just to buy water from downstairs pretty expensive room service would often come in while we were still sleeping and they would even come in while we

comfortable bed, everything was very clean, excellent shower, layout, kitchen, ceiling fan above bed, delicious breakfast with many options

full sized fridge and kitchen were nice

we didn t realize when we booked that the pool was closed, wish we could have used it.

the pool was open if you signed up for a time

fitness room had a lot of equipment, water cooler, towels and wipes

my husband and son enjoyed the pool and i used the gym

we had access to the pool which was unexpected due to covid restrictions

the gym was really clean and up to date. breakfast at the restaurant was delicious.

the pool was way too cold for myself and my 2.5 yr old.

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

the breakfast was wonderful and the pool was great!

and the breakfast was remarkably good

it all t was a exceptional stay and the children loved your pool

i was a little disappointed that i didn't pool because the water was too cold.

the breakfast was very good with good selection of food..

we have to travel to kitchener every year at this time, and we will definitely stay here again

the eggs were visible only if you are planning to eat cold cereal for breakfast

family recently stayed a couple nights at kitchener inn and suites to attend the funeral for my beautiful mother in law

the gym was bigger and had more weights

breakfast was great

stayed while our kids were playing sports. great value for the money.

was a bit noisy in the morning with dogs barking and kids running in the hall

limited close parking

free parking and wifi internet are excellent

kids running loudly in the halls at 10pm

very comfortable beds. staff was very polite,breakfast excellent.

had laundry coin operated

pool

swimming pool was outdoors and refreshing as i did lane swimming

excellent staff, value for money. i like that breakfast is included.

parking lot needs updating. lot's of pot holes

patio door security bar was not screwed into the wall and gave us pause

and at 9 am one of your staff barged into my room with their key when it was locked from inside

the hotel charged me a pet fee for my service animal

the restaurant and bar adjacent to the hotel was very good

pool needs a bit of an update

the swimming pool was closed due to covid

pool water was very cold this time the room keys did not work at all was very inconvenient

room was clean, breakfast was lovely and the pool was great.

and the front desk manager informed me of everything i might be interested in; supper, breakfast, pool, fitness centre