pool should ve been a bit bigger and rooms need microwave fridge but nothing to heat up your food

was not told about were to get breakfast

would like free breakfast like many other similar hotels.

the breakfast buffet was delicious, and again the staff was always making sure the guests were taken

the staff was very kind and allowed a late check out, as i arrived at 1am after a long drive

it was good for hotel breakfast.

disappointed by that but immediately upon inspecting the room i noticed there were no pots in the kitchen, only lids

the breakfast was terrible, the only hot food they served were eggs,biscuits and gravy, and a waffle

i liked how clean the room was and kitchen was. the hotel overall was nice.

kitchen

have nice bar and nice food

breakfast- there was no meat with breakfast on the sunday morning

the staff and the fact that you have affordable laundry service. and good breakfast

the gym was great and the pool was warm. however no hot tub.

breakfast was weak but at least it was something to eat.

the breakfast was

the breakfast bags, you need more choices. such as yogurt, fruit cup etc..

no pool

breakfast was very good also and i would stay overnight in the future

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested a room with a pool at novi and got redirected to farmington

tv did not have signal at all. wifi not available second night.

pool room was over chlorinated. hard to breathe, eyes on kids burning.

really try to help me with all the problems i had, started from wifi not working up to changing rooms when there were problems

free parking

the kids have enjoyed the pool

had a good dinner at the bar inside the hotel

fitness center is open 24hours - major kudos

- tv internet didn't work - room service was slow - restaurant food selection and breakfast was

room service never arrived, the housekeeper walked in on me, it was so loud that had to move me to

we had drinks at the bar area and the bar staff were friendly and helpful

nice staff, no issues had extra towels and wash cloths, pool was nice kids enjoyed very much

the pool was nice

last day we were kinda slow to breakfast but it was still an hour maybe 45 mins before it was over

parking lot should have one way in and out exit from haggerty road and very small

everything was great from the staff and location to the room cleanliness and breakfast

at all just can't wait until the pool has no limit to how many people can be in the pool but other than that the stay was very

the mess the kids made at the pool but, not your fault.

love love loved the breakfast

bar restaurant staff not super welcoming

continental breakfast

everything was good including very good breakfast

for the price, the staff and property goes above and beyond. we also had a great breakfast.

clean facility, decent gym, good breakfast

free breakfast and complimentary wifi access.

breakfast buffet

partnership with local leisure centre allowed me free access and the free hotel shuttle bus was available at short notice to take me there and other places around the local area

beds, larger room, warm pool, clean, friendly

was perfect phone worked in room internet worked and pool was open it could have been warmer but a wonderful stay and they accommodated for my autistic

a big comfortable room, good breakfast, great location, access to 24 hour full gym - 7 min drive

i loved the staff, particularly patricio- he was very accommodating and my kids loved him

breakfast was amazing! location was perfect!

the breakfast was amazing!

the hotel was very nice, good location and the breakfast was delicious - many choices!

cleanliness overall, the room was big, lots of room for our family, bathroom also big & the breakfast was really good

clean and the breakfast was good.

room was clean, pool was clean, and staff was nice

i also would suggest having a bar back or bus person during the times there is only one bartender running the entire restaurant

the pool could have been nicer.

to bar louie , enjoy the restaurant in hotel for breakfast server was awsone

the location is next to bar louie which provided good food and service.

even the kids didn’t care about swimming in it again after the first time

nice balcony and not oo far from the pool

heat tub and swimming pool and laundry

the room and pool!!!

the food & pool were a plus

i also wish there was breakfast included, but it wasn't a deal breaker (obviously)

clean and quiet rooms, nice beds, nice pool and hot tub.

only thing (not a huge deal) wasn't able to get in pool or hot tub

was perfect world of been better if the restaurant and pool was open but you can’t blame them for the pandemic it was a lovely

not that i didn't like it per say, however, the pool area was very small

pool hours til 2am????

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the hot tub jets weren't working not sure i would drive the extra distance to this hotel

too many kids without adults at the pool so i could not even swim and the tvs are outdated

from check-in to the bar and the breakfast in the morning

the pool was dirty

breakfast is ok, be nice to get some bacon, i'm all sausaged out

the pool was down more often than my kids had liked.

no indoor pool or anything for kids to do

a lot of kids in the swimming pool with wet towels left all over the place, etc...

the $100 security deposit, unable to swim due to the constant kids in the pool

pool was closed sound proofing should be better would like to have safe in room

negatives were there was never any pool towels and the chlorine was so strong your eyes burned even walking into the pool area

newer build and clean updated rooms. breakfast was very good also.

breakfast, the pool, and staff were great.

the people were great!! it was extremely quiet at nighttime. breakfast was very good.

the size of the room, spacious and homy. the continental breakfast was good as well.

great tvs and bed n kitchen.

the shower and the fact you have a kitchen

it had a kitchen

the breakfast area is clean and the food is good

i couldn’t get a refund my kids were upset

the kids said the breakfast wasn't up to par

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on doors, tracking

they also offer a nice free breakfast

the pool could have been a little warmer but not bad.

the pool was still open thru renovations

pool my baby loves swimming, quiet, safe, breakfast was good could use better waffles.

pool my baby loves swimming, quiet, safe, breakfast was good could use better waffles.

of people wandering the parking lot at night with no apparent security

hot breakfast was kept hot

the on site laundry was convenient.

of kids in and out of the pool…puddles everywhere leading to the elevators, inside the elevators, etc

the room was more than an hour late but no later check out, no towels in pool area, lol, staffing is an issue in many places though so, i suppose it will

new, clean, large room with kitchen, comfortable bathroom.

the staff were friendly and welcoming. breakfast was deliciously and beautifully packaged .

breakfast was not good

great breakfast!

extremely friendly and easy in and out. nice breakfast.

great desk service & very nice room plus the complimentary breakfast was cool

i also liked that the gym was on all day

pool was freezingud83eudd76 in january

could've turned the heat up more in the pool area also the deposit was high and they don't offer free breakfast

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could have been warmer, and there was no hot tub , but it was in no way a downside to our time

nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

the price, the staff, the amenities, and the pool for my grandson

laundry in the hallways looked really bad

the property has a bar and restaurant on site. the property is also located in a safe area.

the hotel bar closed too early.

the young lady working the bar inside the hotels restaurant also displayed great customer service

we thought the kitchen setting was presentable.

locations to kids

the kids were still able to swim but felt like they were n the way of the swim lessons

looked like they had a bar but it was not open

thing was the could hear the man in the next room yelling at his kids

the kids were still able to swim but felt like they were n the way of the swim lessons

the pool was frrrreeeeeezing cold and the whirlpool was not working properly

breakfast was ample and adequate with a reasonable choice

swimming pool really disappointed me, it's extremely small, actually, you are unable to swim at all

poool and breakfast was great, room was very nice

kitchen staff were rude to other guests, both mornings

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with free breakfast what more can a traveler ask for victory inn and suites your home away

it made, our visit to the bar for dinner and drinks

we wasn t able too eat breakfast or the pool wasn t opened do you covid-19

nice pool.: bar area was nice

pool, room service, nice accommodations

it was near the interstate and had ample parking.

the website made it look like there was an actual bar area, but it's just part of the bistro

having only one small bar of bath soap for two people to share did not sit well with me

didn't like that fact that the kids was running around all day in the hallways especially at night

too many kids by my room and they were noisy at times but the noise didn't last long.

the food bar and grill and so much fun!

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

loved the bar area

great resturant and bar on site!

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

the pool was freezing cold and all the kids ended up in the jacuzzi, consequently the jacuzzi water level was extremely low

the shuttle wasn't on time and the shuttle on the way back from time to time and broke down

to make matters worse, the shuttle dropped me off to an event i had

close to 12 oaks mall staff was friendly bar and restaurant are very good

pool area, kids splashing in the hot tub, unsupervised, food and drinks all over in pool area

very nice breakfast

clean, friendly staff, lovely breakfast area and a wonderful breakfast

breakfast was wonderful

the pool was cold and there wasn't a hot tub.

) had to wait to use pool, as well as shorten use hours, and the gym had shorten hours

it’s not clean at all. it’s ghetto and breakfast is a joke.

hotel is very well maintained, staff are great, check in process was nice and easy and simple, breakfast was good with a lot of different options, very quiet and safe

lots of construction, low quality breakfast

loved all the improvements that were being made so far, the breakfast was amazing and it was a very clean place that was very comfortable and felt very at home

breakfast options were absolutely terrible

were a couple families that took over the lobby area and their kids were left to run the halls yelling and playing ball in the halls until 10 pm

we wanted to rest and with kids, it's good to have a place to land quickly

i have kids that live in my home the object was to have two peaceful nights alone with my new husband away

i have kids that live in my home the object was to have two peaceful nights alone with my new husband away

were all too busy drinking and talking to the other parents to pay attention to what their kids were doing

breakfast provided eggs, sausage, waffles, cereal, yogurt and more

pool was unexpectedly closed when we were ready to use it and did not reopen during our stay

staff was very friendly, nice breakfast included with stay, nice stores

rooms are very spacious with a fully equipped kitchen, a big couch, working desk, comfy bed and a big shower

i'm a big fan of rice with breakfast!

fitness center was great seeing that we were away from our normal gym to keep on our routine

and the following day the kids went to have breakfast and think they're gonna go swimming but they can't because the pool

bar needed bagels and the pool to stay open later

kids stayed in pool and hot tub from am till pm

everything was fine. the breakfast was good. very convenient to the shopping center next door.

there weren’t any towels in the pool area

breakfast

i was very happy that the hotel had a pool and exercise room

the gym was beautifully appointed with cardio machines (treadmills, peloton bike), weights foam rollers

sausage at breakfast

no pool no breakfast for the kids and i had three room

had to wait in line for the elevator 2 or 3 rounds kids were load and running thru the hallways and soaking wet floors from the kids running around

pool could have been a bit cleaner but we may just have caught it on a bad day, we only tried to

the staff handling breakfast were incredibly patient with a large group of kids that was there being kids

was no bathroom fan and the pool was small and chilly, the room the pool was in was not very inviting

the free hot breakfast was very nice -- too often, hotels advertising free breakfast only have coffee and

perfect for families..with indoor pool and breakfast

i didn't see the pool but the room was beautiful. front desk staff was very friendly.

also didn't like the breakfast for the price i paid for the rooms should've been a full breakfast bar with bacon waffle maker and all only a few options this is the hyatt comfort inn offered more

bar was terrific

the ceiling in the pool/jacuzzi room

didn't like that it was over the capacity and the pool area and they did not check for ids for the kids that was in the pool that were supposed to be

i greatly appreciated their professionalism but also their understanding & willing to accommodate early check in without any fuss

like that it was over the capacity and the pool area and they did not check for ids for the kids that was in the pool that were supposed to be 18 and up

the pool the lounge bar bad the exercise room

breakfast was amazing

waking up to the aroma of freshly brewed coffee and enjoying a hearty breakfast set the perfect tone for exploring the surrounding area

and the breakfast was very good and refreshing

waking up to the delicious spread at breakfast made me feel right at home, and its convenient location made exploring the area a breeze

the rooms were cozy, the staff friendly, and the breakfast delicious

was disappointed there was a limit of 3 rooms for the pool and you had to schedule times and we didn't know that when booking

the breakfast, the room was very clean, parking was easy and so was check in

the hotel including pool, room and breakfast area were very clean

the hot pool it stayed with dirt floating we couldn’t get in it

very clean, good breakfast

i didn't eat the breakfast, the bed was great

it was great the staff , the room , the breakfast . we would use your hotel again .

there was ample parking and a nice breakfast area

breakfast is good, but only one day have orange juice ud83dude14

rooms were bright & clean , clean laundry smelling bedding

no ice maker at this building or breakfast

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

the rooms was clean and nice the breakfast was good

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for those who stay

lovely resort, top notch golf courses. most amazing gardens, and artwork.

need of cleaning as there was black/green areas of grime/mold along the waters edge in both the spa and pool

my son loves the pool & the little lazy river

few restaurants on the property which was nice for convenience, with the five steakhouse offering room service for all meals

was perfect although i will say that the pull-out couch was the worst my kids have ever slept on

the on site restaurant and bar avaliable when i arrived n the early evening

the bar and dining

we love there was a lobby bar and a full kitchen menu to order from. breakfast was lovely.

the restaurant and bar were good

allowed a group of kids to hang in the hallway all night until 1am yelling and conversing

i have four kids with me, my youngest one and a half who happened to pick up at the marble size square of glass

we miss the pool

breakfast.

nice pool& hot tub, fitness area was good

the rooms were big. and i liked the free laundry facility.

breakfast was nice and the help in there was very kind and helpful

we loved breakfast and the pool

pool was very nice!

clean pool area

i didn't have the room across from the laundry room

the pool hours and the option to use the spa and pool. breakfast options.

morning staff was great and breakfast.

parking is sufficient and the location is close to wherever you want to be and whatever you need

the breakfast was good and offered a wide variety of foods

beds are very comfortable, the rooms are spacious and clean, the pool/spa is clean and a very nice bonus, and breakfast is included and many

had to wait a few minutes to get to and/or from the pool as no stairwell accessed the lower level where the pool was located

the fitness center is huge

staff was amazing. breakfast selection is great.

pool for my kids

very clean and modern. friendly staff, nice breakfast, fun pool. great experience!

breakfast offerings were not great

i did enjoy the kitchenette as a really nice feature, the couch was comfortable and the staff (other than my phone

the gym equipment was sufficient but the elliptical did not work

pool* breakfast - (no biscuits & gravy or potatoes)- crowded lobby/breakfast in morning- ( quest

location, pool, kitchen equipment in the room.

very nice hotel but the pool was very small and no hot tub.

salt water pool was an interesting experience

add more gluten free options at breakfast

great facility with breakfast includes. highly recommend

i enjoyed the gym, the breakfast was great, and the suite was perfect

ntal of gym apparel) was great

room service is tasty, quick and well worth the exorbitant price

the rooms were comfortable, mini bar was stocked and there were robes and slippers in each room

the bar area could be better positioned as a lounge.

the mini bar was restocked fairly promptly

the hotel bar was always busy

the location and the bar staff were excellent.

fantastic, bar and restaurant food very good

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

excellent. only disappointment was breakfast bar empty when i went still within time

easy on and great parking

gym too small

great front desk staff, great location, clean rooms and great breakfast.

bed and sheets. my parking spot was awesome. it was covered.

location and parking

staff ,beds breakfast, pool,clean bathrooms great manager

didn’t eat breakfast but the hotel was comfortable and clean i would most definitely

specific for the pool/ hot tub

when we were leaving 30 minutes before breakfast started the desk clerk offered some early options so my son could eat before his big

nice breakfast selections. quiet and clean! friendly staff. even the elevator was smooth!

ambiance felt very modern yet cozy, loved the restaurant and bar on site

loved the pool area and that there was a gym available 24 hours

pool was extremely cold, to the point that the kids didn't want to swim

pool area, hot cookies and jim the front desk assistant

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

the kitchen didn't come with an oven

tired moving to use laundry

was short on things for the kitchen and you could use more carts for checkin/checkout

i love the kitchenette i can cook and reload without having to leave the room for food

advertised free breakfast offered nothing more then what you get from a vending machine.

loved the pool and fitness center

breakfast until 10. pool until 10. check out is noon!

pool and exercise gym not available.

pool was on l under maintenance. kids were pretty upset about that.

problem was that the pool wasn't heated it was freezing like getting in a ice bath or frozen lake

staff was great and accomodated us on early check in and late check out

free parking and easy access to eateries

amenities are up to date for the star level and restaurant bar has nice atmosphere

the hotel rented out the south parking lot to sports car drivers who were driving around

renovated, great customer service, comfortable beds, and spacious parking lot

close to breakfast places

excellent full, hot breakfast (large selection)

and some other stores makes it extremely convenient especially since you have a full functioning kitchen in the room

the room was amazing, staff was amazing and the kids said breakfast was the best set up they've ever seen

reception nice. room nice. helpful lady in the laundry when asked for directions.

there is no whirlpool like in the pool photo

the breakfast was delicious and had lots of options

the staff was very helpful and friendly, especially the person who helped with breakfast

clean fully stocked kitchen and fire place

lovely staff great breakfast and fast check in

sheets had lipstick on them from the previous visitor; the tub’s bar and plug by the television was broken; coffee was dirty; remote was broken i was able get one

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

no bar or restaurant

noise from rooms next door due to kids running, jumping and hollering

spacious enough to park my race car trailer