the facilities were great (pools, restaurants, overall atmosphere

adults only pool where children come to swim and the staff do nothing to stop it

one bad experience was at the pool area

very clean, lots of restorants that are included in the price. very good swimming pool.

adults only pool where children come to swim and the staff do nothing to stop it

we were never approached by a waiter once we were settled into a spot and had to walk to the bar a few times to put our order in

tasteless breakfast, few items

a starbucks and kids club could not be beat, the pools were clean and offered diversity in options

i also liked the game room for kids

the food by the pool buffets very bad also the food is ok but not very good

the pool could have been nicer and a hot tub would have been nice

it has a restaurant and small outdoor pool with sun deck and bar service

room service the food is good

menu room service only in spanish

outdoor parking is available on the property, and a courtesy shuttle van will take you to shopping and dining venues as well as the beach and the airport

the pool was nice for all the kids

that the pool and bar closed early.

the golf course is nice. we played 12pm-3pm, there are no other players

that the pool and bar closed early.

the pool at the right did not have the cascade working

then let your figure out everything else (where the towels are, the restaurant opening times, the gym, spa, etc)

beautiful pool area

it's in a gated community and the parking is very secure that was a plus the only clothes

on sundays if you wake up late, there are not enough umbrellas neither in the beach or the pool.

like to see more of a fun bar / pool experience

the hotel does not have a nice and inviting bar for the evening

i have been using the gym in the hotel almost every day and i never saw anybody wiping the floor or disinfecting the

service at the pool not quite good

private beach. beautiful outside pool. best tacos at the pool restaurant.

great location and an amazing pool area. the staff was lovely.

with a spectacular view, but it also goes down to a lovely part of beach with a nice swimming pool area

they probably try their best there are places they could improve mainly food chapter, silence, pool area definitely need a revamp and a new cleaning routine ( black fungus between tiles is not a

at the view restaurant could be better - the food took way too long to arrive (at the pool it was awesome)

is beautiful, the beachfront fabolous, the pool wonderful, food, not so bad

stay here only if you are a big fan of golf, other than that is pretty expensive

for the lesser fit people who have a hard time coming up and down the stairs - the swimming pool is very small and the area always quite crowded

everything the pool the beach

camino real has built a great team and leaves the bar very high up

they have three very spacious swimming pools, great for both kids and adults

no access to the bar fridge (had to ask for a key at reception like it was a 1star hotel) need a taxi to access

temperature of our pool was too hot and the air conditioning wasn't working as good as it

nice sense of space in the villas with good views, high ceilings and all the creature comforts

general buildings upkeep, villa privacy sign not working, some small tiles missing in pool

everything , specially the main pool , the sunset was incredible experience .

views, very helpful staff, large amount of private space in and around the villa

facilities and room pool.

buffet breakfast instead of existing menu type would fit better for this hotel

room service could be better and maybe an umbrella to cover the sun in the private pool.

breakfast was ok

breakfast was great. the people from the staff were truly amazing, really the nicest.

i liked the beach for the location, the pool and bar was great too

a very very small beach and pool

pool drinks quality are good enough stinky pool's water (smells bad) kid's pool was dirty italian

adult pool/bar was full of kids with even some kids sitting at the bar

many places for the kids to have fun, as well as fun activities all day long

menu for the restaurant and room service could use some updates

privacy is amazing, you have your own pool and every morning you wake up to coffee, fruit and little bread

transport between the rooms and restaurants/spa clearly could not keep up with the demand for a full hotel

having our private swimming pool.

the food is fantastic, and you can enjoy a delicious meal through room service while taking in the ocean breeze from your balcony

good air con, big tv with satellite channels, nice and quiet, good staff, great pool with bar and snack cafe, quiet at night, comfortable beds, good sized room with balcony

the pool is along the road.

more pool time

good price, swimming pool, walking distance to the beach and shops, help with calling a taxi.

close to restaurants and casino

located, bank across the street, close to walmart and taxi stop, nice pool, beach a block behind

near elevator were noisy and pool was overcrowded on the weekend

the pool is great

nice breakfast, swimming pool and a corporate towel even after the check-out are just a cherry on a top

swimming pool,beach view,coffee,room service

clean and quiet nice pool and view

friendly and helpful employees, the hotel has a lot of activity for children inside and outside, pool has also water attraction for child

nice pool and beach, quiet with friendly staff

loved the pool

large rooms, comfortable beds. nice pool. nice balcony overlooking the ocean.

too many kids making noise

i also had to pay for the kids when i got there

screaming kids

convenience of beach access and pool

too many families with kids, small pool

breakfast was great, dinner/lunch options varied and staff was great.

very nice employee staff. very nice location. very nice pool area.

smaller hotel, very friendly staff, nice pool, beach is beautiful but at times sea is rough so swim with caution

everything was good. the room, the pool, and especially the restaurant.

the swimming pool is great, very clean

starbucks and golf club de acapulco across street

the breakfast buffet is too expensive, 380 pesos per person

i also had 2 family members who live in acapulco drop off my kids at the hotel since i was unable to at the moment, the plan was for my family members to walk

for breakfast was too long on sunday, less activities for kids - would be great to have kids club or other activities to engage kids with staff supervision,

also the sanborns downstairs has arguably the best view of acapulco and is a great breakfast place

location and pool

spectacular views, good location, nice pools.

the food and drinks at the pool bar is not very good, and a bit pricy

pool hours

the pool and the view

the hotel had beach access and 2 large pools connected by a 3m platform to jump from (which is great fun)

the pools

the onsite food is great, and the pools are great

were able to accommodate my early check in

smells, dirty, room service food made us sick

enjoyed the service, food and two pools

bby) if youre looking for a quiet place

air conditioner didn’t work during my stay kids were complaining to hot

close to everything what you need, nice hotel staff always smiling and very welcoming vibes, nice pool areas, good italian style restaurant, quiet at night, perfect for couples and families

the spa at the hotel was amazing

2 pools are adults only and a large one for kids

it was the best experience we ever had,nice view,private pool that makes it more amazing

swimming pool it's very nice and the hotel it's close to the ocean

swimming pool on the third floor

and even though our balcony only overlooked the pool it was a

spacious room , good pool , but took 3 days to get the tv tuned , clean convienient location

pecially for kids) and exiting

we got room service for breakfast and it was beautifully presented

, but kids do it anyways

th floor), bathroom amenities, the comfortable bed, good breakfast

nice pools and lovely bar staff. music in the evenings. nice breakfast

loved how close my room was to the pool, and how centrally located the hotel was to the beach

an email letting them know of our arrival time and they asked for a deposit for the tv remote and pool towels and when we were leaving apparently they couldn't find my deposit

pool was under repairs & not available room needed work & a good cleaning lock box was broken

terrible all over in terms of facilities, cleanliness and maintenance, expect the pool area which seems to have kept its appeal and is enjoyed mainly by mexican families

the pool

rooftop pool was dirty had a tamarind color, a lot of chlorine and no longer have a jacuzzi

pool bar and bartenders

breakfast was decent, had everything you can ask for

i cannot complain about bar tender, they were doing a great job

loads of pool activity and kids pool have slides and variety of items that will keep the little ones

kids pool with rusted screws

us to has good wifi but is all open meaning you get the noise from the lobby, music from the pool and you are not audible

weren't tables, chairs, or camastros enough in the pool area

value for money is good, pool area, staff is nice.

the view is amazing, and the pool is very nice. the food is also tasty.

crowded pool area, not able to get to use it

there although we did try their traditional oven baked pizzas it they were delicious also they're pool area was niceand so were the staff

there although we did try their traditional oven baked pizzas it they were delicious also they're pool area

the staff the pool very clean.

pool was great too

no pool towels so you need to use the ones in your room

the kids pool and the regular pool were great!

great ocean views. wonderful pool.

pool area is not really cosy

free gated parking

fantastic view. pool area is great!

pool was open till late

strong wifi connection and good air conditioning, small pool on the roof

if someone is playing billiards on the ground floor at night or having an alcoholic party by the pool, you will not be able to sleep because there is no sound insulation

a swimming pool and a terrace were fine.

swimming pool needs a clean immediately and topped up with water!

the rooftop pool is great, the hotel has a good location and the rooms are affordable.