strong wifi connection and good air conditioning, small pool on the roof

a swimming pool and a terrace were fine.

swimming pool needs a clean immediately and topped up with water!

if someone is playing billiards on the ground floor at night or having an alcoholic party by the pool, you will not be able to sleep because there is no sound insulation

the rooftop pool is great, the hotel has a good location and the rooms are affordable.

also last year i said here and my car got hit in their parking lot in the front and they didn t want to do anything about it

only 2 large towels , no hand towels it is advisable to get a room with the breakfast included unless you don t mind walking down and up a steep hill to get to restaurants

breakfast was good! and the view was beautiful!

there is a bar fridge in it

also the pool in the sea was cool with all the fishes in it

the staff the pool very clean.

there although we did try their traditional oven baked pizzas it they were delicious also they're pool area was niceand so were the staff

there although we did try their traditional oven baked pizzas it they were delicious also they're pool area

free gated parking

fantastic view. pool area is great!

pool was open till late

hotel is wonderful with a great pool and we had the same beautiful room as the last time with a great big shower

we did not use the pool though it looked nice and big

pool was great too

hotel with a good size pool

pool was clean my friends and i we enjoyed great layout for sun bathing room was very clean modern

pool closes at 8 and they have a jacuzzi that doesn t work

crowded pool area, not able to get to use it

us to has good wifi but is all open meaning you get the noise from the lobby, music from the pool and you are not audible

amazing location, views are insane, and pool is great

value for money is good, pool area, staff is nice.

specially if you are traveling with kids, i cannot recommend enough

old building only one pool

i like the view from my room. it was fantastic. the breakfast was good.

kids pool with rusted screws

the dinner could have been better, but the breakfast was great

terrible all over in terms of facilities, cleanliness and maintenance, expect the pool area which seems to have kept its appeal and is enjoyed mainly by mexican families

the pool

rooftop pool was dirty had a tamarind color, a lot of chlorine and no longer have a jacuzzi

free wifi worked great everywhere on the property

amazing private beach, pools, bar and exceptional staff

there's restaurant near fir the price they charge for us was not worth it but i think with kids yes

there's restaurant near fir the price they charge for us was not worth it but i think with kids yes

we were on the 24 floor and my 5 month old was very fussy so i had to take my kids soaking wet back to room

loved how close my room was to the pool, and how centrally located the hotel was to the beach

an email letting them know of our arrival time and they asked for a deposit for the tv remote and pool towels and when we were leaving apparently they couldn't find my deposit

pool was under repairs & not available room needed work & a good cleaning lock box was broken

pool

kids are anywhere and a bit loud

pools for the kids are also a really nice plus

d price)

the spa was wonderful too

swimming pool it's very nice and the hotel it's close to the ocean

and even though our balcony only overlooked the pool it was a really nice view

spacious room , good pool , but took 3 days to get the tv tuned , clean convienient location

it was the best experience we ever had,nice view,private pool that makes it more amazing

pool doesnt feel too clean (the one in ground floor)

late night room service menu is a disappointment

location, nice staff, perfect view from the balcony, comfortable beds, good food, nice pool

the balcony in the room was very dangerous for small kids

access to two pools, massage/spa and beach access

starting with views, amenities, services, gym, atmosphere, beach access

there are also several pools in the complex and loads of restaurants and bars within walking distance

pool and the access to the beach

pool hours

spectacular views, good location, nice pools.

the hotel had beach access and 2 large pools connected by a 3m platform to jump from (which is great fun)

i wouldn't recommend this hotel if you have kids who need milk or cold water to drink

breakfast was not included. hotel was central and on the beach

i enjoyed my time at the pool area and the valet staff was exceptional!

need a little more variety for kids that are picky for breakfast

need a little more variety for kids that are picky for breakfast

smaller hotel, very friendly staff, nice pool, beach is beautiful but at times sea is rough so swim with caution

the pool

very nice employee staff. very nice location. very nice pool area.

pool area and marcelino the porter who greeted us as if we were superstars

the swimming pool is great, very clean

the views are amazing. the staff was exceptional. the sunset bar is a must.

the private pool is amazing

menu for the restaurant and room service could use some updates

private pool and the sunset bar!

rooms with ocean view, private swimming pool, unexpected breakfast delivered to our room every day, great transportation within the resort, excellent taxi

if being a family hotel is their niche and offering specials for kids (i saw a daycare

screaming kids

every time i would call to ask for help at front desk or room service they would take a long time to come or just forget about us

i also had to pay for the kids when i got there

more familiar style hotel, good for kids

spa, gym, cleanness

view, which was outlined in the reservation) also they came up with an extra charge for one of my kids which wasn't outlined in the booking reservation

adult pool/bar was full of kids with even some kids sitting at the bar

kids pool vicente at bar hugo at pool

many places for the kids to have fun, as well as fun activities all day long

breakfast was great, dinner/lunch options varied and staff was great.

the location is good, the pool is okay.

good price, swimming pool, walking distance to the beach and shops, help with calling a taxi.

more pool time

close to restaurants and casino

good air con, big tv with satellite channels, nice and quiet, good staff, great pool with bar and snack cafe, quiet at night, comfortable beds, good sized room with balcony

pool, breakfast

located, bank across the street, close to walmart and taxi stop, nice pool, beach a block behind

near elevator were noisy and pool was overcrowded on the weekend

the pool is great

nice pool and free wifi

due to covid the entire restaurant menu was severed as room service, but the restaurants were open too

the valet parking is for free

spent a lot of time during breakfast and dinner because their service is too slow, also considering that they do not have the

more shade available at the pool during the high heat hours!

breakfast menu

the beach, swimming pool are great. quiet. nice view !

the lobby bar could be more comfortable

not suitable for all, but great moment - the staff did our laundry really nicely just against tipping - the price is really unbelievable with such a view and

camino real has built a great team and leaves the bar very high up

it’s like a pool

nice sense of space in the villas with good views, high ceilings and all the creature comforts

the communal pool area and breakfast area has an incredible view

don't try the nachos and be careful ordering mexican dishes from the breakfast menu

everything , specially the main pool , the sunset was incredible experience .

great spa massages and adequate gym

at the view restaurant could be better - the food took way too long to arrive (at the pool it was awesome)

with a spectacular view, but it also goes down to a lovely part of beach with a nice swimming pool area

the beach and swimming pool well-maintained and not crowded

the fact that there was no music at the pool made it very quiet and restful - awesome!

the food is amazing and the spa sooo goood

the pool loungers/chairs were uncomfortable and did not have cushions.

like to see more of a fun bar / pool experience

there was no bar service at the beach but understandable as we went in low season

i m shocked how poorly the interior of the room was :peeled walls, no mini bar , no floor wiping ( i actually had to ask for it ) old chairs , never working light bulb on the

good views!, great food, big pool!

beautiful pool area

it's in a gated community and the parking is very secure that was a plus the only clothes

included, attention from the impressive, warm, very human and respectful and grateful staff, pool with unsurpassed massage waterfall, golf course, sea and fine sand , garage included without

outdoor beach club bar is the only bar worth visiting

in desk clerk misinformed us about time of bar closing

the pool at the right did not have the cascade working

are with pool and beach - delicious breakfast buffet - big rooms - save area of acapulco - gym was well equipped - food in general in the hotel restaurants was good but not

the pool was nice for all the kids

outdoor parking is available on the property, and a courtesy shuttle van will take you to shopping and dining venues as well as the beach and the airport

wish the shuttle could have taken us to the airport on the half-hour, surely it wasn't being used for

everything great and hotel had a shuttle bus too beach every day

the pool could have been nicer and a hot tub would

pool was okay