had to be asking for stuff for room and before they had breakfast now they don't

includes basic breakfast

it was very hot in room and there was no kind of breakfast, ice machines were broken

also it was advertised to have breakfast and other amenities and it longer provides them

good selection of items for the continental breakfast

lovely property, quiet with great bar and restaurant. friendly and professional staff.

the pool

shuttle driver never told anyone to wait across the street, thus standing in the cold over an hour

pool was cold. it wasnâ ? ? t heated. too cold to enjoy.

the front desk area and the bar area

escape the noise from the i-10 in the rooms at the back or by the pool

breakfast so good

pool should be timely clean especially that it’s an outdoor and beside main hwy

swimming pool

a nice pool to the rear of the

limited restaurant and bar offers

the pool is excessively dirty and always crowded with too many people.

loved the room and pool area. went to ballgame 2 nights.

no real restaurant or bar in the hotel. nearby establishments worked though.

pool was so cold there was no way to get in it even though it was so hot during the day

the waiting time for restaurant and bar atendant

cookies were delicious and kids lived that they could get them at front desk in morning

great location.the terrance out on the seventh floor with bar and pool

we loved our room with the mini gym. it was a great experience for us

the swimming pool need to be more clean

my kids were so happy

wonderful deck and pool, free water refill in gym room

the pool! it needs an update and the variety of drinks available.

pool was nice and heated

the pool was very nice and relaxing

the main reason we chose this hotel was the view from the top floor and the in house spa

the valet, bar, restaurant, spa and front desk were so kind

hotel was amazing! the gym has a peloton!

great wifi

spa did not answer or reply to text for 4

i had to be picky, there is no towel bar or hook by sink

the hotel has a bar with a good craft beer selection

the only downfall was no pool. but overall i enjoyed my stay.

there were no amenities like pool or rooftop or gym or anything though it has a bar and food for purchase

patio next to the bar inside with a pool table & multiple seating areas

pool was small

room service, breakfast did not arrive on time before our clock out, waited 1

lobby, bar, and pool are really beautiful

wished the swimming pool was bigger, wished for a tub to have a hot bath and wished i had more time to spend here

noisy night - loud music from roof bar but it was friday night, ended by midnight

the room service food was okay. a little cold by the time it reached out room.

first class place, best hotel gym, awesome staff, great location, awesome room! hope to return

it is near to everything, staff's are amazing and accommodating, i love their gym and restaurants

we ordered room service and the food was absolutely delicious

the bar and restaurant were great and staff there were very pleasant

start with, i reserved 2 rooms , when the other party couldn t come ; i began the cancel room service; through booking cancel number

staff superb both at front desk and restaurant and bar fabulous

got a room right next to the exit to the parking lot with a door very

the gym was not clean

friendly staff accommodated to my early check in and late check out needs

location, that the hotel was brand new, and the swimming pool

the pool is not heated but ok

the pool was green and smelled disgusting!

lovely breakfast

the morning breakfast was very good

we loved being on the top floor so we didn’t have to hear kids running overhead

our kids were bummed

my ribeye from room service was definitely not medium rare, closer to well done

staff, near casino, spotless, beds large and very comfortable

very clean and modern.beds comfortable.lots of parking.

the indoor pool is great for kids! breakfast is good

room was clean, the facilities were nice, good breakfast, great spa, excellent location, nice staff

were not as clean and the sheets didn't look like they were switched, also the gym was filthy

kids loved the pool. the beds were comfortable and the scenery was amazing

the whole reason we booked this was for our kids to swim and have fun

pool area was a little dirty and no towels were at pool.

nothing wrong by kids and wife were comfy and happy.

location pool

guest up stairs had kids that were up running and stomping around till midnight

breakfast was on par with other hotels

comfortable beds, cleanliness, warm pool, good breakfast

beautiful, spacious room

kids got sick and vomiting due to how hot the room was

was a decent clean hotel loved that it had gym pool and spa it was perfect for an overnight

their breakfast was good & the heated inside pool was perfect

loved the small kitchen area and the separate area with fold out couch for our son

the staff was super helpful, especially with breakfast.

breakfast was prepared with care, like we were eating at someone's home

they provided a shuttle bus for us to go have dinner and the shuttle bus was right on time to pick us up

shuttle and the breakfast

custom omelette and the coffee at the breakfast bar were excellent

pool small and

room service was terrible

plenty of parking, well lighted.

restaurant staff were very helpful. lots of parking space. good quality suite.

breakfast was great with good variety

wish the pool was indoors especially for those that like to swim in the morning.

excellent breakfast and polite staff. very clean room

quite and clean. good breakfast. clean workout room.

cleanliness, friendly staff, great service, pool and outdoor furniture very clean, rooms and bathrooms very clean

a bartender told me that the bar closes at ten and i found out that this was not true.

the shuttle to the airport only ran from 7 am to 7 pm my flight was at 5 am

website states airport shuttle, one of the things we needed since we had a late flight

we enjoyed the pool and the clean facilities.

breakfast pretty good, the gym was accommodating and the pool looked refreshing even though we didn’t make it

was very sad to hear that the pool was closed as that us why we decided to book with residence inn

my kids played volleyball and swam in the good sized pool

if you have a lot kids you need to stay in this hotel

the breakfast was ok. it was limited because of covid.

if i had to find something to pick on it would be they should keep clean towels available in the pool area when they run out

close to airport. 24 hour shuttle

the hotel has a laundry room and a gym

hot breakfast was great and so was customer service

even the bold coffee was weak. overall breakfast was fine.

bed was very comfortable, the room was quiet, and the shuttle service was excellent (at 4 am

she helped get us a free shuttle to dinner as well as to the airport

pool was accessible and

no room service which i was kinda hoping for and our air conditioning in our room wasnt working well

it is good there is a shuttle because otherwise you would need a rental car and there is not much in the way of food or

shuttle bus and had answers to all of my questions

good, breakfast was very good

of coved-19 we were not told previously that there would not be any room service,breakfast,nor pool

sunday morning we were going to swim but the pool was dirty and green tinted.

the pool heater was broken and they won't be fixing it

room coffee was delicious, and free hot breakfast was delicious with good choices

gym a bonus

'water park' is an overstatement

to separate area, so many different variety of food and loved how there a gift shop and also a pool for the kids and adults, i liked how they also had a bar at the hotel to, will come back

maybe more hours for the slide for the kids

i liked the bar on property

warm pool

pool room

my kids loved the indoor/outdoor pool, our room had a beautiful view and the cleanliness of the hotel

location next to ft bliss, pool and bar with food available.

location next to ft bliss, pool and bar with food available.

the room was comfy with good bedding (including the sofa bed for kids), all was clean and we did appreciate the facilities proposed in the bedroom (bottles of water

comfortable bed, quiet at night, shuttle to local restaurant, security doors from parking lot

sometimes room key doesn t open the parking outdoor side entrance gate.

wasn’t included :( since we booked through booking according to hotel, very sad because my kids were excited for the breakfast

hotel is easily accessed at the airport with free parking

breakfast was basic but convenient

breakfast needs a little more they don't have pancakes or waffles and i think that's a must have at

breakfast hours. extend for a couple of hours more.

also, wonderful free breakfast

thankful for breakfast but it was cold.

did not eat the breakfast, but the room was clean, the facility was safe, and it was an easy check in and check out

best breakfast

breakfast was not appealing

breakfast

we slept in and had breakfast the next morning and all of the food was delish, hot and fresh

staff were great! breakfast was good...pool and spa open... shuttle ride was good

pool and spa were too dirty to get in

nice breakfast

breakfast was quite good

one of them being there gym, the room was very small and most of the equipment didn't work efficiently and was loud

free 24 shuttle was great

pool area is really nice

nice gym and clean rooms

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

clean facilities airport shuttle

suite was spacious, nice kitchen area staff was friendly

the breakfast was good, enjoyed the pool it was heated in the cold january.

the young lady who checked us out and gave us our breakfast items to go was also very kind and helpful getting us on our way

the jacuzzi/hot tub was removed from the pool area.

the renovation, location, the location of the pool the rooms the beds everything love this hotel

the gross sausage. awful breakfast and because of this we won't stay there again!!!

breakfast was decent. very clean and classy. staff was friendly and helpful.

great pool

great bed and breakfast too.

too far from the airport and no shuttle pickup so had to pay for a taxi.

they have a small book shelf with some books for kids in the breakfast area which is very nice and neat

amenities are superb pool, hot tub, huge patio with grills, comfy seating and a huge propane fire

room was clean, had all stated amenities, had a well stocked kitchen with items needed, and all furnishings were

shuttle took longer than expected to pick us up from the airport and was rather small compared to

suite el paso was a very comfortable overnight with large rooms sporting nice renovations, full kitchens, plenty of light in kitchen and bath, long-lasting hot water and water pressure,

laundry, washing machine s dirty, i saw some hairs

very clean room. excellent breakfast.

friendly staff, the front desk made me feel very welcome and the staff at breakfast room were also great, my room was very clean and smelled

i think the hotel need more parking

breakfast staff was tentative. excellent service

free use of laundry room was a huge bonus

the pool had green mold.

not have breakfast but i loved the quietness and the comfort of feeling away from home

rooms where very comfortable and clean felt like home breakfast was great

breakfast and dinner were fantastic

i liked the onsite restaurant and bar in the lobby, also the pool and jacuzzi.

free breakfast

the only thing was that one day we got no room service

the pool is beautiful, clean and warm in the cold weather that i really like it

i liked the onsite restaurant and bar in the lobby, also the pool and jacuzzi.

pool was nice

breakfast

pool was really dirty. as if it’s never cleaned out

only thing was the swimming pool issue

good breakfast!!

had a long day driving from san diego with my wife and 3 kids and noise continued until almost 1:30 in the morning

indoor pool was only available via reservation

kids were terrorizing the adults in the hot tub

location, breakfast free

staff ( attentive to all our needs ), cleanliness of property, delicious complimentary breakfast , ease and speed of check in and check out

had two rooms and full kitchen and eating table/bar

laundry room and extensive food options.

i liked having the kitchenette with full size fridge.

laundry facility was wonderful as well as complimentary newspaper

the kitchen with ice maker and full size refrigerator.

even let me swim in the pool even though it is winter

free breakfast, nice room, the possibility of a later checkout.

good place to spend time and pool

good breakfast excellent staff relations

clean and pool was well kept. lots of light at night and security cameras

the location the staff, breakfast was excellent chose this over a private home rental

i loved that the room had some basic kitchen stuff - especially a drip machine as i'd left mine at home

breakfast was hot with sausage/ waffles/eggs

loved the openness of the room, the full size kitchen, and the large bathroom

loved everything about the room, kitchenette, sofa, desk, spacious bathroom

have to request room service if you want it, otherwise no one will visit your room, not even for towels

view from bedroom window. beautiful swimming pool. pleasant staff.

wifi was hideous

parking lot very quite an breakfast

the pool was nice and fun to be in

good breakfast

everything indoor pool and spa great breakfast and comfortable clean bed

awesome breakfast

was good breakfast

everything was exceptional! staff included. the pool was very warm and hot tub very relaxing.

was never attended at the bar so we left to go buy drinks elsewhere

clean and nice staff the bar and outside the pool and seating area with the fire table was nice

they have breakfast or an indoor pool, which would have been nice.

pool is warm

friendly staff and onsite starbucks. nice patio with fire pit, pool & sauna spa tub.

overall respectful, efficient, nice staff in general fair prices there is a pool and wifi

smal kitchen.

area in the whole hotel in happened to be located directly across from the maintenance room and laundry facilities not to mention the bathroom tub faucet continuously runs the entire time and

no pool

respectful staff and attentive fair prices pool overall, the stay was good.

breakfast finish to early

clean. spacious. breakfast was delish

a new building that opened before it was ready elevator didn't work i was on the 3rd floor the pool was waiting for inspection not open the coffee in the lobby was luke warm i want a

water in pool was super cold. could not really enjoy it

location. breakfast

poolside / patio could of had more shade

friendly staff, clean hotel and great hot breakfast.

we enjoyed the breakfast and the friendly staff.

very clean, quiet, friendly staff and good breakfast

breakfast was amazing, the lady on shift did a great job keeping everything clean and refilled

look or smell like they needed to be upgraded, the staff was excellent, the pool was clean, the breakfast far exceeded my expectations

bed very comfortable. had all we needed and extra if needed. breakfast and coffee was good.

great full breakfast

i did not like that the pool closed so early. the kids would have loved to swim longer.

quiet hotel and decent complimentary breakfast

breakfast and there was a kitchen worker who came out every morning and would say good morning while

breakfast and there was a kitchen worker who came out every morning and would say good morning

very nice and the breakfast was terrific.

the accommodation was great and the breakfast was excellent.

room was very clean. facility was well kept, staff was friendly and breakfast was great.

breakfast was very basic. lacking proteins

was dirty, towels were dirty ee use our own and some for the pool, pool had execive clorox my kids were crying there eyes were

indoor pool and jacuzzi was outstanding

woke up late so i couldn’t enjoy the breakfast so i wouldn’t be able to say anything about it i do apologize for

top off with delicious breakfast