friendly people! breakfast! room staff! pool and spa pool!!!

look or smell like they needed to be upgraded, the staff was excellent, the pool was clean, the breakfast far exceeded my expectations

very clean and close to freeway, breakfast was good!

extremely clean. friendly n helpful staff. great breakfast

quiet hotel and decent complimentary breakfast

pool and hot tub were open with reservations. big room. pretty clean.

very clean and comfortable. good breakfast and attentive staff. will stay again!!

indoor pool was only available via reservation

location, breakfast free

went there because our children wanted a hotel with an indoor swimingpool

the pool even though it could have been cleaned more. also the location was accessible.

pool didn't work

the pool is newly renovated and a fantastic addition to the amenities

breakfast

also, there were piles of trash by the laundry room for days that began to

the refrigerator did not work in the room and the towels for the pool were too small.

the staff is friendly and the little heated indoor pool is nice for the kids

breakfast is good as well

clean, spacious, comfortable beds, pool was warm for our kids to swim

of good quality towels, comfortable beds, very clean, and an excellent breakfast

the room i received was very tiny for me, my husband and three kids

laundry area, smallstore in lobby for snacks and incidentals, close to movie theater and walmart,

breakfast was not up to par. dried out bagels, english muffins. undercooked bacon.

and the hot tub and pool were open

the location is convenient the rooms are clean. enjoyed their breakfast.

breakfast was awesome we enjoyed it

excellent breakfast

the kids loved the pool

the whole reason we booked this was for our kids to swim and have fun

good room and comfortable bee good indoor pool good location

fitness center has some high-end equipment

above average breakfast

the pool is not heated but ok

no shade at the pool.

bright, welcoming public areas & handy little fitness centre for some treadmill walking

was no hairdryer call room service did not answer had to go all the way to the lobby to ask for it which was far from my

elevator; unlit parking; stairs outside; both phones not working; bathtub dirty in corners, peeling paint; toilet

no breakfast

clean room comfortable bed excellent location great breakfast

large bar and restaurant area

needed to have more information on room service menu

large rooms, good wifi, comfortable beds, spacious bathroom

clean, spacious rooms. casino resturants excellent.

parking close to the entrance

and having the casino next door with restaurant makes it perfect

there's a gym and laundry facility also

had modest kitchen and fridge with basic dishes and cookware

i loved the gym and the laundry facilities

i liked having the kitchenette with full size fridge.

not all of the gym equipment was hooked up to the tv

breakfast was at a minimum, but satisfying for us

what breakfast?

loved the openness of the room, the full size kitchen, and the large bathroom

better breakfast choice

the location the staff, breakfast was excellent chose this over a private home rental

it was very hot in room and there was no kind of breakfast, ice machines were broken

there were no breakfast

also it was advertised to have breakfast and other amenities and it longer provides them

was not any meat nor eggs for breakfast, but what do you expect for the price

had to be asking for stuff for room and before they had breakfast now they don't

pool was very cold (it did kind of make sense with how hot it was)

quite and clean. good breakfast. clean workout room.

the breakfast was good

excellent breakfast and polite staff. very clean room

the swimming pool was green during our entire 7 day visit. couldn't use it at all.

location close to venue with shuttle

location and shuttle service.

also i learned if you do not reserve the shuttle right away to get to the airport it may not be available as the hotel prioritizes the

the gym was clear and had nice equipment

the pool wasn’t heated

a nice pool to the rear of the

the pool hours and the water was super cold wish it had a hot tube

using guest laundry (dryer) for hotel laundry

breakfast

loved that they had laundry facilities

the music in lobby was way too loud for the bar area while waiting for our food order

the bar wasn’t open during the hours it was supposed to have been

nice, modern, hotel! the room, snacks, and drinks were great! the pool deck was spectacular!!

the gym and pool .

the gym had a nice view and a pool was also available

check in was quick and the bar made the best old fashions.

cookies were delicious and kids lived that they could get them at front desk in morning

pool was great in the morning and at night

kids running around knocking on doors

great location.the terrance out on the seventh floor with bar and pool

ordered room service for breakfast (restaurant the downtowner) an hour and half before checkout (+)hotel decor, spaciousness, yummy food and prompt room service staff! (+) room service and downstairs restaurants are great dining options (-)room service staff (-)coffee or room service proved to be impossible and the towels were hard (-)was disappointed that the hotel restaurant had changed to room service only but that didn t effect the quality of the food (-)would be an insult to the restaurant, it would be nice to be able to refrigerate restaurant or room service leftovers (-) our phones didn't work and we had a hard time ordering room service (-)room service was horrendous and shower never really for hot. (-)didn't seem to have room service. the price seems high considering mid-week and amenities.

excellent staff service at the bar/pool. super friendly server.

bar was fabulous, but it closed so early

pool was nice and heated

i found that the restaurant and bar were a little pricey.

perfect gym!

the hospitality of the bar and restaurant was wonderful

spa did not answer or reply to text for 4

the main reason we chose this hotel was the view from the top floor and the in house spa

there was room service but there was no notice that there

swimming pool is too small

wished the swimming pool was bigger, wished for a tub to have a hot bath and wished i had more time to spend here

bartenders at rooftop bar next to pool were very friendly

pool was closed

the swimming pool is tiny!

everything was amazing great distance to everything kids loved it

it is near to everything, staff's are amazing and accommodating, i love their gym and restaurants

the building is really nice and clean, but i had a problem with room service, it never came.

most of all, i wish they had told me at check in that my room service will be deliver to me in a to go bag or remind me again when i order it

tv media was simple to use, wifi excellent

patio next to the bar inside with a pool table & multiple seating areas

have liked to have been able to use a pool but it does have a nice outdoor area for events or casual use

there were no amenities like pool or rooftop or gym or anything though it has a bar and food for purchase

was great bar was great bar tender was amazing she knew what’s she was going never once was dry she has

it is nice to have access to a nice, inviting bar, great lobby spaces, and a clean well appointed gym

the hotel has a laundry room and a gym

the hotel has a laundry room and a gym

breakfast time ends too early , need to update gym equipment.

close to the airport with prompt shuttle service

i like how convenient the laundry room is and how attentive the staff is!

who answered the phone and all my questions, prior to arriving and for scheduling shuttle service to and from the el paso international airport, was exceptionally friendly on the

we wanted to swim as the photos on the website made the pool look like it was a nice size for a 6 floor hotel

the pool was clean and facilities were very clean

located right off the highway. clean. friendly staff. good breakfast.

the staff was wonderful and the hotel including rooms, pool, lobby etc are always clean

water park closed

the gym is small and limited

the kids loved the water park slide and the pool.

was not clean. very dated carpets. no room service.

long term parking for airport

very friendly staff. breakfast was a great plus!

breakfast location was fine. indoor pool was great. the gym was great.

breakfast and pool

parking situation

about our stay was wonderful from th staff to the breakfast bar, to the great room and view

bed was very comfortable - and the staff

pool gym beds

the gym has basic equipment and is never really full with people

experience was great we loved our rooms my kids loved the fact that there is an indoor and outdoor pool

lots of free parking

admit was excited but when i came to retrieve my free drink one person staff failed to mention bar was closed all day

we enjoyed the pool and the clean facilities.

the pool was not inside and breakfast was not free

pool water was super hot, more like a sauna

was great the pictures where deceiving i thought the pool was inside so disappointed i also left my driving glasses in the room when i called lady was

large refrigerator, large screen tv, good water pressure in the shower swimming pool, large and small, with

nice & clean. comfortable accommodations. excellent breakfast!

great breakfast, staff was professional, clean , nice big bed

close to airport with shuttle service and very comfortable

staff were great! breakfast was good...pool and spa open... shuttle ride was good

breakfast was delicious

and helpful staff, clean, spacious and comfortable room, great free breakfast and plenty of free parking

family and i enjoyed that the pool was open until midnight

nice clean great location and that the pool stayed open until midnight

my kids played volleyball and swam in the good sized pool

like the warm water on the swimming pool and the open times very flexible from 6 am to 11 pm kids really enjoyed it

warm pool

the spa / pool hours were open early and closed late, (6-11) and had an indoor and outdoor pool

location next to ft bliss, pool and bar with food available.

older hotel but was clean, staff was friendly and helpful. pool was fun for the grandson.

people were drinking on the pool

they were similar to a studio layout. amazing pool area and staff

shuttle took longer than expected to pick us up from the airport and was rather small compared to

everything!! breakfast, staff, beds, suites!

free shuttle right on site

the pool heater was broken and they won't be fixing it

the breakfast tasted somewhat generic

the pool water was not very clean.

excellent breakfast in the morning

good, breakfast was very good

6…teens wanted their own bed…they were bickering over who was sharing with who and then the kids were surprised by the trundle bed couch

have to pay 10 dollars for parking lot and breakfast was good but not enough food and they only have one person attending

breakfast hours. extend for a couple of hours more.

also, wonderful free breakfast

the breakfast was good and the rooms were nice and clean. the location was great and safe.

shuttle bus and had answers to all of my questions

she helped get us a free shuttle to dinner as well as to the airport

and got me late check out

it is good there is a shuttle because otherwise you would need a rental car and there is not much in the way of food or

no room service which i was kinda hoping for and our air conditioning in our room wasnt working well

the suite had a bedroom with closing door, full kitchen, and pool

kitchen, gym, cleanliness, and bedding were great

location was great… breakfast was good.. staff friendly.. comfortable stay overall

the renovation, location, the location of the pool the rooms the beds everything love this hotel

i look forward to pre covid breakfasts again. water in gym needs changing. it tasted like soap.

best breakfast

great breakfast and the complimentary dinners was a nice touch

rooms are very far away from the elevator and parking. gym was limited and birds in pool.

rooms are clean and great in size, and it seems to have a nice outside pool

the pool had lots of pigeon feces in it.

nice gym and clean rooms

bar drinks were great

pool did not look very inviting.

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

location and shuttle service! the employees at the restaurant were very helpful!

friendly staff, the front desk made me feel very welcome and the staff at breakfast room were also great, my room was very clean and smelled

very clean room. excellent breakfast.

i asked for room service and never received it

breakfast staff was tentative. excellent service

hotel again, she was unprofessional, sarcastic, she give us the worst room she could next to the laundry, i am really

if i wasn't so tired, i would have loved to use the gym and pool facilities while i was here

no shuttle

no airport shuttle.

the gross sausage. awful breakfast and because of this we won't stay there again!!!

hotel advertises a free airport shuttle

the onsite restaurant was closed so only breakfast food was available and the hotel bar was closed on weekends as the bartenders had to work attached night club

hotel and room was clean, staff was professional and breakfast was fresh and delicious

my room, the gym, the breakfast

beautiful indoor and outdoor pool

free breakfast

the rooms were amazing with the mini kitchen. very spacious.

great location. good breakfast and appetizers at night. great heated pool and hot tub.

the breakfast had lost of choices and the food was delicious

location, breakfast choices and evening social.

the pool had green mold.

no pool open but i understand it is february lol

convenient and close to the airport, great breakfast

room had a refrigerator and coffee pot, big full breakfast with eggs and sausage and swimming pool

breakfast (great selection) gym

gym available

think i was allergic to whatever laundry detergent they used to wash the bedding

pool needs a heater i'm not sure how but even after an almost 100 degree day the pool was

the rooms are accessed from outside balconies,and parking is scarce

breakfast included

pool was closed

the pool being out of order and the lack of communication.

poolside / patio could of had more shade

parking is a little difficult with vehicles towing trailers

just how amazing the staff was even the ladies that ran the breakfast

everything especially the breakfast and the view from my room

breakfast was very good with scrambled eggs, potatoes, sausage, waffle, plus all of the normal

location and hotel newer with clean room and nice bed. nice lobby, breakfast area and pool

good hot breakfast

i like the gym and the actual room.

water in pool was super cold. could not really enjoy it

awesome breakfast

indoor pool and gym were top notch

we also enjoyed the pool with friends and family in the morning before checkout and ate the continental breakfast

have plenty of hand sanitation areas, pool area was clean and has good limit for covid right now kids loved it

breakfast had a very good food selection. coffee and deserts was great.

the bar was nice the lobby area was very clean and modern

clean, nice backyard and pool

clean and nice staff the bar and outside the pool and seating area with the fire table was nice

friendly staff and onsite starbucks. nice patio with fire pit, pool & sauna spa tub.

they have breakfast or an indoor pool, which would have been nice.

2nd floor in the non-smoking section there be designated (no pet-non smoking areas) away from the pool, as in rooms accessibility of fridge and

the laundry room does not work, bad

no kitchen

no pool

staff, no elevator, smell like a kitchen somebody cooking(smell of food), dirty hallway.

breakfast and there was a kitchen worker who came out every morning and would say good morning while

breakfast and there was a kitchen worker who came out every morning and would say good morning

very nice and the breakfast was terrific.

the accommodation was great and the breakfast was excellent.

room was very clean. facility was well kept, staff was friendly and breakfast was great.