hotel room was very hot at night so just opened a window. pool could be a bit warmer.

early check in was available which was nice and the spa was really relaxing

everything. bed/pillows spa parking breakfast

breakfast and spa

nothing….maybe the gym could open earlier at the weekends??

kids club,nice surrounding

we enjoyed our stay, the rooms very nice, breakfast was lovely and the staff were great

pool was great esp for kids and very well supervised

were so helpful & friendly, swimming pool staff were lovely too, hotel had a fridge & a kettle with tea & coffee milk etc which was

the wifi was not very good and the water from the shower was going everywhere.

wish it had a swimming pool. mock tail for kids was very expensive

shuttle service early in the morning to the hotel

wish it had a swimming pool. mock tail for kids was very expensive

bar on first floor also great with lovely outside seating area and staff were great

i had room service quite a bit a different person every time and each one of them lovely

kids loved swimming in the pool; i enjoyed the pool and steam room

the room was very nice and clean, staff friendly, great swimming pool facilities

was issues with the water and we didn't have ability to try the swimming pool or other spa facilities

pool was fab n so clean

swimming pool was great and opening hours really good, better than a lot of other hotels

were very nice and accommodating, i had booked early check in which wasn't available when i arrived so they didn't charge me and let me check in

charge for a late check out and then call the room every 5 minutes

very central and accessible. room ready early albeit we did pay for early check in.

coffee was cold and the juice must have been a kids style juice

requested a late check out and the hotel arranged this for an extra hour free of charge

spa facilities cost extra to use

at reception exceptional however we had a complaint regarding room service and it was never followed

the bar was fantastic you didn t have to leave your seat that you d be looked after all evening

wifi was

if the pool was accessible to all guests as part of their stay it would be great

have to buy a €2.50 swim hat if you want to use the pool

was very clean and the hotel itself it’s gorgeous also it had a great swimming pool and gym

facilities in the gym and pool were top class

supper gym , sauna and swimming pool

was very spacious and clean with comfy beds and great facilities at the hotel: pool, gym and sauna and steamroom

ordered room service and it was divine

from the supplies in the pool changing rooms to the amount of items in the room

not being able to order a drink at the bar it s all table service

food was so good for dinner and breakfast. staff friendly and efficient in their work

from emer on entrance to chloe reception rebecca in the gym i'm sorry i can't remember all he names all the staff on the 20th and 21st

wifi kept disconnect

the room was alittle small with 2 small kids but we managed all the same

the staff, be it those at reception, that bar the restaurant or the cleaners were all very friendly and welcoming

wifi not stable

the rules about room service. we missed it twice i think

-the golf set in the room

fabous breakfast.

food was delish from breakfast ,lunch and dinner loved every meal

and the pool and hamam were a wonderful bonus

excellent breakfast with plenty of choice

the kids got cookies and milk also which was a lovely gesture

staff where lovely very chatty with ourselves and kids especially staff at breakfast, excellent breakfast selection

our daughter loved the kids club & restaurant had lovely food with great children's options too

room service food almost cold

wifi and bar menu carnage

we loved the bar, excellent bar tending staff

wifi connection is slow

we did not use the leisure facilities but we did have a look and the pool and gym area also looked great

big shame about the gym but no one s fault as getting reconstructed other than that no

friendly staff,very clean ,swimming pool and gym.food good also

the smell of the food coming from the kitchen into my room

the hotel and surrounding bar and restaurant were beautiful food superb amazing wine bar really friendly helpful staff value

the room was great

liked that the staff were nice and a lovely bar and the food was fab i would go back there again lovely and

well stocked with new kitchen equipment and a great notebook on how to use the various appliances etc

food was incredible and gym and pool were busy but top notch

staff comfortable beds and a great location for getting into the city also we enjoyed our irish breakfast

tv in bar , maybe that is a conscious decision by hotel

wifi was reliable and easily

staff were very friendly breakfast was delicious hotel was stunning

the kids had a ball and staff were always accomodating.

nice bar area bedrooms clean and tidy turn down sheets and in room

apartment well-appointed with sitting area separate from bedroom and full kitchen (including washer-dryer)

a style, location & staff - particularly ken, we found him extremely helpful, even my kids thought he was very funny “the best”

a huge property with gardens upon gardens and a view of the city, great spa and gym which is free to guests, great food in the restaurant

limited parking. bar closes early.

there is a also a nice bar in the hotel

friendly staff , nice resident bar and a nice breakfast spread if i’d had the time to partake

no lift available so just be wary of this if you've a lot of luggage/kids/disability

nothing kids running everywhere untill all hours of the morning. staff very arrogant.

late check out of 1pm at no extra cost

free car parking on site. big spacious bedroom. lovely breakfast. friendly helpful staff

spa is very odd - but functional

wifi was poor. bed

the gym was clean and the water was provided for the customers

shower first in their rooms & then walk straight down the back stairs directly to the swimming pool and then directly back to their room again to shower - thereby reducing contact for covid

swimming pool for adults and kids was very clean and warm enough

wifi kept dropping off, no shower cap. no muffins available at breakfast

, beautiful food , big bright room , really comfortable beds , spotless bathroom , we have 3 kids , loads of food choices , will definitely come

swimming pool for adults and kids was very clean and warm enough

an area for kids activities maybe more interconnecting rooms to cater for

the room was spacious, breakfast was delicious and the outdoor pool was amazing

facilities brilliant gym pool and hydro pool

room was great, nice fluffy pillows, fast wifi. breakfast was excellent.

hotel staff friendly and bar staff too, room clean and spacious with lots of little touches, breakfast 1st class there

room service, menus, the hotel in general

2) was very weak but it did us a favour as we read and slept instead

comfortable rooms and fantastic breakfast

only real knock i have with the stay is the wifi

also, it's a pity the wifi wouldn't extend downstairs to the dining room

close to the city... comfortable bed...good parking facilities...wide range of breakfast foods

only went to dinner once as they kinda forgot about us but the food was beautiful michelle in the spa was aaaammazing we will be

the pool was lovely but could have been warmer

kids loved the pool. hotel in great area everything short distance away. very nice staff

breakfast was top notch

breakfast was good but some of the food is kept in the kitchen so if you don’t already know it’s there then you might miss out

the kitchen was outdated and in poor condition

host has allowed us to use the kitchen for dinner

and independent of the house but:- very little hot water except direct unit in shower -none for kitchen or bathroom basin tiny bathroom -

the cabin has full kitchen facilities with plenty of crockery,utensils etc

d they were more than happy for us to leave our car there after we

there is parking in town if you prefer to drive, however it is very walkable if you are able

there was parking provided

breakfast was also very good, with a number of options including a full irish

away for a few days plenty to do highly recommend it, fota wildlife park, boat over to spike island , titanic museum, plenty walking even with

there is a laundry service though

we could connect to our netflix & prime accounts on tv so kids were delighted

location, lovely rooms and friendly staff on arrival and in bar and restaurant that evening

hi everything was fine just a bit nosiey for the kids

breakfast basket and the cookie and rubber duckies for the kids were a nice touch

there wasn t a lot to choose from on the bar menu but what we got was lovely!

fabulous breakfast . so easy to get to

was amazing as were every single staff member & the hotel grounds and facilities are perfect for kids

fota wildlife park was excellent and the golf course looked super although we didn't play

limited times for children in the pool.

great onsite restaurant with room service

lack of instructions for the wifi and heating system.

the room was spacious, clean and comfortable

beautiful hotel, really helpful, friendly staff, great spa facilities.

spacious room great staff wifi tv, parking, great bed, bath, big bathroom very smart

breakfast was included and was a lovely

fire alarm went off twice in the night and kids running up and down corridors

nice buzz about it and staff were lovely, particularly the wee student bar man on duty on saturday evening, 21st march

breakfast was superb, staff were helpful and friendly. room was spotless and very comfortable.

breakfast was lovely and lots on offer

the breakfast was amazing

the absolute best food in the uk. dinner and breakfast were incredible.

the staff was very accommodating to us arriving late after lost baggage in dublin and the kids had fun exploring the hotel and pub

clean and pleasant breakfast room

great bar and kitchen… also, very walkable to the blarney castle and woolen mills attractions

almost everything, specially breakfast.

the food was delicious but wow what a breakfast

very kind bartenders, waitress and people who manage the breakfast

comfy bed. great wifi. great breakfast. friendly staff. lovely room. great location

chicken wings (room service) to die for and the breakfast had lots of choice and was very enjoyable (-)no room service after 10pm which was not stated on the room service menu. (-)had room service one night and food not that good. burger a bit rubbery.

pool too busy with kids until 7pm

delicious breakfast & service centrally located; near the water

dressing gowns would be handy to go to pool. an indoor walkway to pool.

staff was very helpful with an early check in

d only thing was that d full irish breakfast was very small..

is a lovely hotel with amazing views and great spa facilities

the staff was very helpful and facilitate early check in and late check

the food was lovely as well, we had dinner there both nights and breakfast both mornings

comfortable room, helpful staff and excellent spa and swimming pool. beautiful scenery

breakfast was lovely and the staff were exceptional

who early in the morning went around the restaurant checking guests enjoyed their stay and breakfast

location, lovely outdoor bar and a brilliant stay overall

lovely location overlooking the harbour. excellent bar and restaurant to relax in

room fantastic with amazing balcony and views, breakfast fab and lovely heated outdoor area for the smokers

staff at bar very unexperienced when asked about drinks. otherwise staff was excellent

bar area is really good

the bar had a blazing open fire making it very cosy

huge bar area

bar area was nice for an evening drink

the staff were great, really welcoming and friendly, from reception to the bar staff to the dining staff at breakfast

hotel is beautifully decorated with its own ample parking spaces

quality from the rooms, spa to the breakfast in the morning

and family friendly, staff lovely and helpful, rooms big and specious, everything clean and tidy, pool was busy but still enjoyable, restaurant exceptional same as breakfast in room, would love to

noisy room, kids screaming and running around early in the morning and could hear it clearly in the bedroom so

laid out, easy access to gym & swimming pool

tv in the room would have been great for kids in the eve

was cooked to perfection and the person looking after us was polite and very patient with our kids

the kids loved it as they had freedom to explore and adored the “billy “ goats

the kids liked the swing and donkeys and goats and the grounds in general

it wa great to let kids roam outside and pet animals

7yo had a special request for breakfast that the hotel graciously filled, every single morning

friendly staff , plenty of parking space

i was a bit less pleased that i had to pay extra for the kids hot chocolate

staff, lovely breakfast, location perfect for my dogs as just on a small beach

i was a bit less pleased that i had to pay extra for the kids’ hot chocolate

the swimming pool is very nice option for raining days, as well as the gym

was that accessing the pool from the hotel rooms is very awkward as you have to walk through the gym and down stairs

even though it was late the food was lovely, and the bar was a welcoming place after my travels

great jacuzzi and gym facilities also

also loved that guests can use the gym and swimming pool

we had dinner in the bar on arrival which was fantastic as was the breakfast next morning too

reception, breakfast and bar staff all excellent

the children loved the golf and swimming

setting, lovely bar area and dinning area

great choice for breakfast location very hard to find needs tohave more signs on the road.

nothing the hotel was perfect in every way the breakfast was excellent

good food and a great breakfast too

a great size,good hot water ,location good but no bar would've been a better atmosphere with a

and annemarie at the bar were so friendly and helpful

is amazing, easy parking , clean spacious comfortable rooms