i love the pool the surrounds could do with being painted gone a bit shabby

time for bar food was excessive at 35 mins

good parking easily located

a cost of an extra 5 per trip)

there were no fried eggs for the irish breakfast buffet

they were able to give us early check in

the bed was beautiful room lovely and warm breakfast beautiful next time will order small irish as i hate wasting good food nothing bad at all

breakfast was lovely with lots of choice

the breakfast was extensive and very tasty

the breakfast was very well presented, and delicious, with a cold buffet option

the dinner, and breakfast are really nice, and the staff are so friendly

reception, breakfast and bar staff all excellent

we had dinner in the bar on arrival which was fantastic as was the breakfast next morning too

setting, lovely bar area and dinning area

breakfast was great and the staff were really friendly and lovely a proper old fashioned irish

all was amazing, the personnel really nice, room very comfy, pool, sauna...etc

the best cup of tea in the bar, enjoyed the leisure facilities too, good size gym and nice pool

bar and the garden well run

even though it was late the food was lovely, and the bar was a welcoming place after my travels

not told anything about leisure center on check in ,would have used the pool if had been told about

free car parking and great breakfast included

great breakfast. allowed for late check out

in the restaurant was expensive we had dinner in bar first night there were no prices on the menu though this was bad business

wifi could have been faster.

the noise off the kids banging was the only problem

club whose services are included with the booking: a nice swimming pool alongside a pool for kids, clean and with tiepid water, plus steam room, sauna and jacuzzi

we did not expect the treats that the kids received, we really appreciate it

the spa and gym facilities and the staff were great

the pool hours for kids could be longer.

you can keep your training regimen with some adaptations

great room and room service

room spa pool location

great facilities especially pool for kids, restaurant was lovely

the food was lovely. good location - 10 min walk from city centre. nice pool and jacuzzi area.

just the room how big it was for the kids

the two single beds for our kids and the bigger bed for us was great and so much better than 'two beds and a cot'

the kids were happy enough with their beds

covid safe super comfy bed wifi no

hotel was modern, room was clean a little small, shower was fab and wifi was very good breakfast was really good

r dinner) in the rooms

can’t wait to go with the kids again in the summer

the spa is quite small.

spa was only ok

gym facilities not at expected standards

the pool is very small

nice bar and restaurant downstairs

€300 for 1 night b&b for family of 2 adults 2 kids and baby

great value for money delicious breakfast very convenient to have an onsite bar for great food and

nice walk to city center and drop off dry cleaner/laundry 2 min away

comfortable place for us with kids, and the restaurant/bar was relaxing with great service and food

all staff were friendly and extremely helpful from front desk , house keeping , room service, they seem to run a great team and they added to my great stay

wifi was out during our whole stay, it took 1

excellent falicities and bar area. food was tremendous and staff were amazing

use of pool and gym

the swimming pool and gym were great

food was realy good enjoyed the sports gym swim ect realy clean room grate service

friendly staff, clean and comfortable rooms, bar on site was great, locals were friendly too!

the gym was excellent.

the bar staff were chatty,efficient, friendly and funny

room was clean and tidy, parking was provided on the spot, and great breakfast at extra cost

pizza on the restaurant/bar menu would be great. it s available on room service menu.

wifi was good

in my opinion i would prefer room service for breakfast.

clean, great location minutes walk into the citycentre staff very friendly especially the breakfast staff in the morning and housekeeping

great location, lovely room with river view. very comfortable bed. lovely breakfast.

wifi worked perfect

the spa was beautiful

kids club was fab, the breakfast was lovely.

maybe there might be a need for more than 2 ev chargers?

staff friendly and helpful, the bed comfy, room service was good and quick, the food was lovely , would definitely come back again

room was spacious and comfortable facilitated our early check in for baby

staff really helpful great location pool sauna and gym is

told no, then we were told that the only way we could get food was to go up to our room to order room service which didn't make sense to us

kids friendly

was perfect the room was spotless the car park was a fine size the pool was fantastic for the kids 10/10 already rebooked to stay

were loads kids

only disappointment was that there was no alternative to pork sausage and bacon in the breakfast

excellent, food was nice but seemed like frozen chips and kids sausages

no room service

leak in the bathroom and barely an apology room service was pretty horrendous

wifi in the room was poor on the busy hours, not stable

room service was good, pizza was delicious

wanted to use swimming pool with my daughter who is 7, no information about after 7 no kids at swimming pool

pool, view of shandon, staff , breakfast

night time room service had the wrong times because it said it finished at 3 am in the room but i rang up and

the spa was amazing pillows were very comfy

facilities brilliant gym pool and hydro pool

hotel staff friendly and bar staff too, room clean and spacious with lots of little touches, breakfast 1st class there

the outdoor hydro pool was an added bonus

had a lovely meal in the bar and it was very reasonable

bar was stylish and welcoming and the food was divine

the large room we had was very sparse, and seemed to be disoriented layout and restricting door egress

the gym access is 8am to 8pm

had to park out on the main road when we arrived so had to walk to nearest shop for parking ticket would've be better if hotel sold these

late check out of 1pm at no extra cost

there was no breakfast and no coffee bar open during our stay

there is a also a nice bar in the hotel

no lift available so just be wary of this if you've a lot of luggage/kids/disability

laundry services on premises

friendly staff , nice resident bar and a nice breakfast spread if i’d had the time to partake

it was timely to have a laundry in unit

was good, staff efficient and friendly, restaurant excellent, cocktail bar very good

kitchen and room service staff were friendly and professional

it was comfortable, clean and had its own lounge and kitchen

the smell of the food coming from the kitchen into my room

hotel laundry service is very expensive and it is better to use the laundromat down the street

clean beautiful room, fast wifi, great shower and comfy bed

the hotel is always clean, food is excellent, and the pool and gym are great to be able to use during your stay

people) and throughout our stay - thank you so much for making our stay extra special including early check in - very much appreciated

no room service

fantastic food and gym / spa area

kids loved it

moreover, we were allowed to stay an extra hour for late check out at 1pm free of charge

the lobby and bar were very comfortable

food was gorgeous, room service, bath, bed, staff, all wonderful

but the staff kindly kept ours in the kitchen fridge which was appreciated

great indoor pool

it's the staff that make this hotel ,spa what it is

gorgeous view and loved the indoor pool and gym

the breakfast was nice, we liked the buffet style as opposed to having limited choices

a kids goodie bag with puzzles, colouring pictures and pencils each time we entered the

the kids had the pull out sofa to sleep on and i lay in it and found it extremely uncomfortable, could

wifi not stable

lovely room, comfy bed, decent wifi. my room was away from the road, so was nice and quiet.

they do not have room service or clean the rooms unless you ask them to, but with the covid situation is

enjoyed the pool, breakfast and dinner were delicious

hotel- worthy noting that is a place for parties and the spa facilities is busy with lots of people - it didn t ruin it for me as i was in a

food was so good for dinner and breakfast. staff friendly and efficient in their work

brand new, complimentary spa access

lovely pool, steam and sauna area. nice a quiet midweek, well priced bar and restaurant.

room service was quick and the food is really exceptional

a bit cramped- shower difficult to regulate temperature - gym difficult to locate and in need of a serious

room service

some of the younger staff in the residents bar seemed to be a bit lost at times

love the architecture of the hotel, the rooms are spacious and has all of the comforts of home

great staff (especially míde!). breakfast is good for kids.

pecially mide!). breakfast is good for kids.

coffee was cold and the juice must have been a kids style juice

loved every bit ! kids had a ball

no room service after 9

could invest in better quality towels for quests using the pool, the current ones are more the quality of tea towels and they came as a surprise when every

the pancake machine fascinated the kids

was very spacious and clean with comfy beds and great facilities at the hotel: pool, gym and sauna and steamroom

excellent receptionist and very pleasant lady at gym who helped me with a towel and how to check in there

i would definitely go back but would not bring my 3 young kids as i was nervous about the glass

decor throughout lovely pool

laura in the spa gave the best massage

staff are incredible, food is always fabulous, rooms are well sized and comfortable, spa and massage great

took advantage of the indoor pool and steam room, as well as the outdoor jacuzzi

the only issue was the bar staff were a little slow.

wifi was quite unstable and it was hard to get a connection, but if we really didn't mind it at all

the room service was great value for money food was lovely, staff was very welcoming and polite

appreciated onsite parking

lack of choice on bar food

i found the breakfast a little disappointing but my wife loved it.

day and we were pleasantly surprised at how lovely our room was, the bed was so comfortable, parking was just outside the front door, friendly staff, lovely atmosphere in the bar

15 in the morning collecting laundry on his phone talking very loudly woke us and our children after a very late night

no pool.

good parking and easy access to places and not right in city centre

to fault the hotel we had a great night there with the kids, but no swimming pool and no pancakes at

the room service

the whole room was brilliant and one of the best i've stayed in the pool was class and good for kids, the gym was good too

food in the restaurant and bar excellent

good wifi, clean rooms and it has a convenient location for getting to cork city

kids in the park at half 8 no one took notice of the sign

he also insisted i use the shuttle bus to get to the airport - even though its close by it was appreciated as i had a heavy

the room service was excellent as well

big clean room and friendly staff . also free airport shuttle.

it was amazing the staff the food the kids room and relaxation room

wifi is great and free of charge

the beautiful room, the amazing staff, the perfect food, the facilities for kids ect

we got room service one of the nights and the food was not great.

early check in, friendliness, incredible room spa & golf course perfect

will be coming back with the kids next time

had room service was top class excellent staff and facilities

the bar and restaurant was a great space for relaxing

also the restaurant and bar and a bonus of entertainment added a good atmosphere to whathe was a dreary wet two day break

very kind bartenders, waitress and people who manage the breakfast

wifi not working

temperature in the bar and breakfast room was a little too hot for us, but a small thing

the gym and pool were very handy to have close by

access to pool, sauna

delicious breakfast & service centrally located; near the water

everything, the location, staff, room, comfort, bar , all exceptional

gym available but we didn't use it

from the staff, the room, the hotel itself, the location, and a super breakfast

lovely location overlooking the harbour. excellent bar and restaurant to relax in

location, lovely outdoor bar and a brilliant stay overall

having to eat dinner in the bar while there was a soccer match on tv.

who early in the morning went around the restaurant checking guests enjoyed their stay and breakfast

and everything in general were excellent,lovely comfortable bed swimming pool and leisure facilities

comfortable room, helpful staff and excellent spa and swimming pool. beautiful scenery

it’s a little out from kinsale but that was well managed by the hotel in that they have a shuttle service

they open the pool for their local children's swim lessons so it didn't have the exclusive i'm richer than

view exceptional, breakfast very good plus food in bar excellent