staff, service and roast beef , pepper sauce, cauliflower cheese, great swimming pool.

gym room was closed at 8pm - too early for me

gym was a small room with equipment that was so old and half of it broken i could not actually have

from the bathroom sink and the electric shower was either cold or boiling so we had to use the gym shower

cottage would benefit from a small dining table and two chairs, as the one chair and breakfast bar area are not big enough for 2 people

breakfast and dinner were fantastic, and we enjoyed our treatment an the spa

the bar staff were, thankfully, superb

wifi was hit and miss

great spa and gym

should have longer hours for kids swimming

the staff did what they could to get us an early check

the room service was very good

treatment was good and all of the staff, breakfast was exceptional, location serene, hydro hot pool, swimming pool (very (-) also we had to stick to a time schedule for breakfast and swimming (+)the breakfast was excellent,plenty of choice and all the staff were really polite and helpful (+)rooms great breakfast great. staff friendly. nothing was too much trouble. (-) breakfast (+) food was delicious in the restaurant and breakfast good variety (+) lovely meals in the bar restaurant, excellent value and amazing cooked breakfast (+)spacious rooms, immaculate garden surroundings, excellent spa facilities and good quality breakfast (-)cooked buffet breakfast was only warm and not hot (+)spa was superb and room rate very reasonable. breakfast was good. (+) despite being late for breakfast due to work i let them know and were more than happy to cook something off the menu too

no access to wifi

pool area was full of kids shouting and running g round not what i was expecting the shower in the pool looking to the

location close to moterway, staff couldn t be more helpful even provided parking for my land rover and trailer, lovely bar to sit in everything spotless clean breakfast was

the gym and spa facilities were an added bonus

at springfield were welcoming and homely, beautiful hotel, restaurant and spa/gym facilities were fabulous

are great, bar and food was good, spa and gym was good, been here loads of times and will continue to do so

the bar staff and restaurant staff were very helpful ud83dudc4d

the pool was shut for a few days so my grandson was upset. because he loves swiming

staff very friendly adequate on site parking

love every element of the beaches the staff on arivel the rooms house keeping staff the spa the bar staff the breakfast staff in particular sue the breakfast service manager the location

swimming pool, spa bath and sauna were so relaxing with wooden loungers surrounding the pool

the pool, warm, clean and perfect for kids and adults

good service from the staff in the bar & restaurant, very clean everywhere

it's nice hotel and my husband happy and my kids as well.

bedroom over the kitchen was way too hot in the morning, very uncomfortable.

long time to get to use ,i did ask them where it was apparently a large order had gone into the kitchen before ours

the restaurant and bar have plenty of space to accommodate larger parties with a good choice on the menu

staff were so welcoming and super friendly with the kids

the gym. nothing works

but what made it special was that all of the staff

easy to get to nice clean good parking great staff friendly and helpful,

the lift was cute rooms bright and airy, all staff were cheerful, breakfast was lovely, room service was fab

nothing ( although a change of cd playing in the bar would be good )

room was beautiful and the view was astounding, the breakfast was sooo good, and dinner was a bit pricey but reflected in the beautiful food we had,

would be nice to have the choice of a normal bar meals menu aswell as the restaurant for evening time

prime and beautiful location, breakfast was perfect

the hotel bar was great and they had a terrace to sit out on a clear day

kids in the hot tub, sauna and steam room

spa facilities were clean

it was a lovely pool area with a hot tub, sauna, steam room and a small pool for kids

the spa and gym were excellent

breakfast was excellent and well organised

tight but spent no time there, limited toilets [but lots of shower] but bar just across with

breakfast served was absolutely delicious

bar pool table and darts plenty to do and enjoy in one location

location was fab. staff were brilliant. breakfast was fab too. rooms were clean and quiet.

nice bar with pool table/ darts and good location

wifi in room 2 was bad

families with kids would love it if they had to stay in due to bad weather

beautiful hotel , great location, lovely rooms and bar area.

i ordered room service and the food was good value and delicious

the location is ideal, we had room service and always went to the restaurant the food is incredible

plenty of car parking, restaurant where we had breakfast very smart and a delicious well catered breakfast, cooked to perfection

cups in the bathroom, but yet, asks its guests to be environmentally conscious, there is no room service as the wants to save energy

the bar and restaurant area were beautiful

the location, the atmosphere and bar was lovely. breakfast was amazing.

parking was a bit tight

time as the newly refurbished kitchen comes on line the menu will reflect better the superb quality of this grade 2 listed

the room was very comfortable, the staff was kind and accommodating, and the bar was a nice place to relax

the bar area was nice with a log fire in the evenings

nothing. wifi was down but that's was a positive with 2 kids in tow...

was lovely also the lady who did the rooms was really helpful also the lady from behind the bar was very

perfect for the wedding we attended, hotel was spotless and beautiful room, staff were lovely and breakfast too, will stay

when attempting to order room service, no one answered the phone

booked with the intention of staying in the room for nye and to order room service and watch a film to bring the new year in only to be told on arrival room service

the staff where absolutely amazing they where so good with my kids and i got so many compliments about them

the breakfast was amazing

the views,the breakfast,the evening meal, the room the staff.

cooked breakfast not quite hot enough

with strong wi-fi, ample parking, and proximity to conwy castle, our stay was truly exceptional

room service breakfast the only option at the moment

restaurant was good for both dinner as breakfast

cozy bar area with good selection of whiskies

didn't have breakfast as we never have a breakfast but the bedrooms and bathroom obviously renovated recently

didn’t have breakfast at hotel

the breakfast eggs were fresh and delicious, and the espresso drinks were great

good breakfast choice in a pleasant dining room. staff outstanding

beautiful bar area & outdoor seating available

the bar and restaurant is a converted chapel which is stunning

the hotel has a wonderful bar / restaurant called the hidden chapel / which is exactly what it is, right down to the

loved the bar in the chapel

amazing location and the bar is gorgeous

the food and the bar service was also good

:) bar area had pool table and loads of board games to choose from

rooms, bar particularly that they have retained the old building.

smart rooms, and the bar is old, but “character old” very nice

comfy beds and room, lovely atmosphere in the bar area