free parking during our stay

had a lovely meal in the grill room, then partied in the bar attached to see in the new year

breakfast the next morning was amazing

breakfast in hotel was quite expensive as fixed price at 13 per head - would be better if

was amazingly tasty, service flawless - everyone was lovely especially jenny on reception and bar who remade our drinks when we weren t keen on the vodka in the martinis, and lent me her

the face's, we had my dog with us every thing was great dog friendly, and on first night he had a spa so relaxed for are walks and after my toffee sticky pudding with custard you need a good

great to keep the lads entertained with the pool table/dart board & the tv showing the football matches

great location and the food and bar was great

the spa was excellent, staff were so kind and friendly and the bar was excellent

breakfast as we were hungover and they kindly brought us bacon sandwiches despite not doing room service

car park a little small but not a big issue as parking all around

decor and location - bed uncomfortable which was a shame - staff didn t know about room service - but got sorted in the end and the service was good - missing the final finishes to

however if our kids were older it would have been

parking was very limited, but staff explained alternative parking which wasn't too far away

wifi signal was poor in both the hotel room & bar/lounge.

facilities cleanliness gym sauna jacuzzi and its central to everywhere

breakfast was brilliant, swimming pool was excellent and the room had everything we needed

very good however some of the younger bar staff did congregate in a corner and i had to go looking for them for a second round of drinks

breakfast was excellent and well organised

the gym, pool and jacuzzi are such an added bonus

the hotel bar was great and they had a terrace to sit out on a clear day

breakfast exceptional the location out of this world manager michelle if i was buying a hotel in

would be nice to have the choice of a normal bar meals menu aswell as the restaurant for evening time

comfortable room, spacious bar area and delicious imaginative dinners

didn’t eat at the hotel but used bar which was good.

greasy breakfast, but not put us off from staying again,

the bar, in fact they have 2 bars was good and a great breakfast, but no orange juice

breakfast was great, very generous portions!

but warm, friendly and dog frendly, breakfast was to order, usually great, but this time very greasy, but were not put off by our stay

super friendly and allowed me an early check in

:) bar area had pool table and loads of board games to choose from

the food and the bar service was also good

lovely, period inn. nice, clean room. good restaurant and great bar with log fire

rooms, bar particularly that they have retained the old building.

comfy beds and room, lovely atmosphere in the bar area

easy to find and lots of parking the food was amazing

the breakfast staff were also friendly

spa bath did not match what was in the pictures

ample parking and superb surroundings

breakfast was good also

the room was spacious, clean and bed super comfortable

the spa was lovely and the room was modern, sleek, comfy and clean.

lack of healthy food in kids menu.

highly recommend this hotel and the spa we will be back again in the summer

the staff where absolutely amazing they where so good with my kids and i got so many compliments about them

) but they're getting the kitchen up and running april, then it will be truly perfect

we then sat in the bar for the rest of the evening and played cards and drank

staffed by experienced people, not young kids

no kitchen, so no hot food such as dinner a available

the bar area was nice with a log fire in the evenings

excellent food, comfortable room, pleasant staff and the breakfast - wow !!

the breakfast was delightful plenty of options and delicious, we only wish we had an evening meal there

easy to find and plenty of parking

lovely location, quiet & peaceful, very friendly staff. great menu and first class breakfast.

really that couldn t be sorted due to spare chairs being available because the bench for breakfast was far too high for us to sit on and eat at table

the decor in the chapel bar was gorgeous would highly recommend this place to stay and eill be

the hotel has a wonderful bar / restaurant called the hidden chapel / which is exactly what it is, right down to the

would have been better if there bar was open, rather than having to go to another one.

the chapel was very well converted with a lovely bar and terrace for evening drinks

beautiful bar area & outdoor seating available

bar area for dinner had a lovely christmas atmosphere

we also had an excellent light lunch before we checked in and a light bar breakfast before we checked out

the breakfast eggs were fresh and delicious, and the espresso drinks were great

didn’t have breakfast at hotel

bar area used for food, felt bit awkward just wanting a drink

the hotel was very clean all around and the bar and restaurant i think had not long been refurbished and to an excellent standard

only criticism was as our room was situated over the sports bar at was a little noisy and as it was a hot summers day we wanted the windows open so was a bit

great staff, great breakfast and the family room was huge with a seperate sleeping area for the kids, all the beds were super comfy

if there’s a downside its that the bar attached is nowhere near as nice as the hotel

sports bar, which was noisy till 10 pm and it got lil worse with few ppl swearing loudly and our kids could hear in the room

dylan on the bar always has a smile on his face

the food, both dinner and breakfast was very, very good with a really nice atmosphere in the bar area

the restaurant, bar and food services are excellence

bar food is really good with a reasonably varied selection available on the menu along with a

lots of lovely complimentary tea and coffee and a mini bar things to purchase if you want anything else

size and quality of the twin suite was great for a family as we could sperrate the two kids into seperate rooms within the suite, it also had a hge couch and flatscreen tv that was great

has superb spa facilities, gym and pool

size and quality of the twin suite was great for a family as we could sperrate the two kids into seperate rooms within the suite, it also had a hge couch and flatscreen tv that was great

breakfast was amazing

pool area was great and although we were not active enough for the gym it appeared to offer a variety of modern equipment

we used the pool, gym and massage

we used the pool, gym and massage

and welcoming, fabulous gardens which seemed to go for miles, spa is included with pool, hot tub, steam and sauna

spa felt a little tired and the refreshments were very expensive and not very imaginative / healthy

spa was excellent and extremely clean and spacious

the summer with my grandchild the beach is over the road and the is a lovely park there for the kids

room was lovely, the meal we had 10/10 and the people are happy and friendly breakfast was spot on too,we will definitely be coming back

very comfy bed, tasty breakfast and wonderful location, great service

owen and elizabeth excellent bar staff and very friendly

the staff were really friendly and the food in the bar was nice as well

lovely sea view rooms. staff so friendly and helpful.very clean. lovely bar area

hospitality was excellent it was great value for money a great breakfast and good bar and meal options

were very helpful, it had a lift to all floors,very good breakfast, we all enjoyed the bar area, definitely go back

the bar and restaurant area looked nice, but we didn't get chance to eat or drink due to other

toast and croissants jam juice also they have a good food choice for tea or a snack also a great bar selection of

the whole experience was amazing! the rooms were so so clean and the cocktail bar was lovely.

had a great stay will stay again bar and bar staff very helpful

the breakfast bar was good and the hot entres were perfect

food delicious, room service excellent and breakfast was great

just the prices in the bar i found were steep.

nice, nightcap in the bar before bed

the bar was nice and the breakfast was one of the best i had in wales

parking onsite is free

bar in the hotel good choice of drinks including cocktails, something for everybody

with free parking we will definitely be returning soon

friendly staff never tried the breakfast as there were weatherspoons in walking distance for breakfast

nice bar area and lots of nice bars and restaurants in close proximity

great location great price and great breakfast

loverly room very comfy bed so local too shops an promande will definitely be back nice staff breakfast plenty of toast

the location was good and the kids were soooo excited that there were bunk beds in our room.

not even a soft drink for the kids so we had to go driving out to get some

perfect quaint seaside hotel with all the facilities including great free wifi and parking for my entire stay super friendly and

the bar was very reasonably priced, the breakfast was delicious and with plenty of options, it had

very spacious, there is a bar available near reception, lots lounge seating

the bar area had been done up and was really nice bedroom was a little undated was very clean and the

after previous bad experiences at other hotels the imperial really set the bar above and beyond

room, room service breakfast, staff, atmosphere

perfect location- facilities were great - lovely swimming pool

very very poor wifi. annoying cutting out cobwebs in bathroom

pool and spa facilities were excellent

i requested a late check out and the property agreed with no extra cost, which made a huge difference to my trip

very good free wifi signal

so helpful and lovely excellent location really comfortable stay would definitely be returning kids loved it

loads of room and the kids just love it being away in llandudno

on the second day , when they had a room service, they had forgotten their cleaning material

the bar was very small with limited spirits

comfy bed, big bathroom, breakfast

the breakfast was exellent

hotel, stayed on numerous occasions, staff friendly and a clean room and lovely breakfast, manageress is lovely and nothing is to much

location got a free early check in room in the annex was small but had all we needed can't grumble for 40

great room with great view, and a lovely buffet breakfast, definitely would stay again

the only thing i could see needed work was the chairs in the bar area.

friendly staff and great breakfast, great for the kids too

breakfast was great buffett style with plenty of

wifi in my room was very weak but it didn't affect my stay

on the in room were pointless not slept for 2 nights the wifi did not work, due to being in middle of no where the 4g didn t work

free wifi

had use of the spa facilities

nice meal from room service, and they were happy to accommodate our dietary requirements

rooms spotless warm pool good parking .

room, beautiful location, great breakfast and i finally got a lamburger after seeing so many sheep

lovely comfortable bed everywhere was lovely and clean enjoyed our breakfast on the

only criticism, the bar staff should be more vigilant

had someone else's room service on my bill, good thing i checked it before checking out

wifi not always working

30 and bar was closed

staff,clean hotel,close to all amenities,fresh hot breakfast,would love to go again,recommend to

breakfast delicious with lots of choice.

the bar was a little pricey but in keeping with the area

brilliant. loved everything. breakfast outstanding. loved the room. staff were lovely.

was a bit of noise from the bar at the back of the hotel but as i recall it's only on a saturday night and when you're watching

excellent breakfast

noise of the street was enjoyable to listen to but not too loud at night to distract my kids sleeping

breakfast was excellent

drinks available in bar good quality

the bar and reception was closed and staff were leaving to go home but the lovely blonde gentle man

parking a little difficult on a saturday as it was busy but we knew this prior to arrival

wine selection excellent, breakfast superb, excellent location just opposite the pier

no allocated parking but it s advertised a lot on their page so you can plan ahead

friendly staff, managed to get us a parking space, breakfast was fab

nice comfy and clean room, very polite and helpful staff and great bar with very good prices, the breakfast was perfect

great staff, fantastic breakfast, very reasonable bar prices, homely atmosphere

prices in bar were reasonable

the breakfast was excellent and the staff were very helpful

lovely bar area which was well stocked had our drinks so always a bonus the buffet breakfast was awesome

staff helped me out with my 2 kids

bar for cocktails etc

lounge area & bar not comfy enough for us.

lovely bar and terrace with a view to enjoy

nice bar area with a sun terrace overlooking llandudno bay

no bar snacks

very accessible, with adequate space and light, support bars in shower and bathroom very helpful

the staff from the reception to the cleaners and waiters and bar people

totally unlike the grand at scarborough, where the foyer bar closed early at 10:50pm,

the balcony off the bar lounge overlooking the sea

highly recommended, suited our needs well parking was also good

is outsourced to costa coffee and they did serve well and staff was very accommodating with our kids breakfast

the response time to questions on the app and accomodations made for late check in and late check out were fab

everything excellent bar the wifi

food was delicious and room service was excellent.

location, the staff were very friendly and i really enjoyed the bar area which has a lovely sized garden area too

hotel bar and restaurant area had entertainment that went on late

loo next to bar needs repair.

bed very comfortable. breakfast nice. thus was my second stay would come again.

breakfast was wonderful. huge selection of food and drinks.

lovely lounge, comfortable clean bedroom, great breakfast and fantastic service throughout!

had an honesty bar for after hours situated in their sumptuous parlour, which sums up the attitude of the hotel

it was all lovely but the drawing room and honesty bar were great!

the breakfast was delicious and filling

breakfast was splendid. porridge was particularly good and the service excellent.

arranged early room service breakfast and take out sandwiches

swimming pool and spa looked lovely but there was no time for that

staurant and bar not open yet)

wifi in room barely worked

there s a small gym but it has everything you need, you will need a 1 for the lockers

our room was the suit which had a massive bed, fully equipped kitchen and a hugh bathroom, breakfast was great and all set in a lovely old busy pub

executive queens room which was lovely except it was extremely hot at night as we were over the kitchen so if you tried to open window there was a very large extractor fan that was very noisy

the room was massive, huge bed, very spacious kitchenette with dining table

room 51 is huge and we loved the four-poster bed, kitchenette, and well-equipped bathroom

room was large with a separate kitchen, which was more than expected

great location and great value. wifi was free

room was small but comfortable with very good wifi

on the sofa bed and said it was quite hard and uncomfortable, and we were unable to get on the wifi as the password on our card was incorrect and i did message to ask for the correct password