could use a few more loungers around the pool, they tended to get scooped up early.

maybe extra bar staff too during busy periods

we stayed bed and breakfast and the breakfast was excellent.

amazing facilities. staff are mega friendly and the breakfast and restaurant are great.

choice at breakfast ,nice bar area at the lobby and not very expensive

they should not be afraid of doing this as a spa holiday is about health and fitness and not enduring other people's second hand smoke fumes

pools very good as well and the spa was

of time we had to wait to be served in lobby bar

from beach access, swimming pool,live bar music, staff , kids club , bar on the beach to

wear normal clothes, all the room service, cleaning and wait staff wear these really old-fashioned uniforms, the women's in

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

liked the premises in and out it had its own interior swimming pool totally stunning and a we could choose any bedroom as there was nobody else staying there that

the place has plenty of spaces to chill out and just watch the ocean and the indoor pool is pretty cool

nice inside pool

location lovely hosts clean spacious indoor pool

lovely rural quiet location, rustic decor. good wifi. friendly staff. comfortable large bed.

in front of the hotel/restaurant there is ample parking space, which is totally free

the wifi in our room was good

to both east & west coasts, lovely character , friendly staff & welcome , indoor swimming pool , great breakfast & comfortable

on site swimming pool pleasant but rather cold

we took advantage of the gorgeous views and sunshine on the pool deck to enjoy a vista of the sea, mountains, and desert

outstanding breakfast and dinner

piano bar was great ,

enjoyed the spa and gym too

too many kids.

pools in the spa too cold

we were especially delighted by breakfast and the variety of dining options and the superb entertainment on offer

drinks around the pool and in the bar are fairly priced, very attentive staff and the best location available for the resort

the spa was lovely had a massage with christina ,lt was so relaxing, shes very good at her job, overall

the wellness and the gym were payable+ hire of swimming cap

facilities with both an indoor and

everything in the hotel. the food/bars/spa were all great.

setting amazing complex food very good several diff restaurants and bars great entertainment shows piano bar jazz bar bedrooms and bathrooms great staff very nice and

amazing hotel and the spa was devine

the wifi here is more than adequate and perhaps the most reliable i've encountered in lanzarote which

our room was above the gym so woken by music and people using gym equipment

reception staff were able to accommodate an early check in which was much appreciated after a very early start

wifi did not work the entire time, breakfast not ready before our departure despite the front desk

breakfast was so much choice and all fresh and never got low on any item as was replaced with

ool, mini golf.

location for the beach and bars

the breakfast had many choices which made the morning an lovely food adventure

pool too open and exposed to the wind

we also saw many people using the comfortable seating by the rl pool bar without wristbands again without challenge

hose at the pool bar was amazing

beautiful rooms, fabulous swimming pool, lots of sun beds, great food, lovely massage

also kids club staff were a bit off with us, the lady was ignoring us and not letting my son participate

the poolside staff were very friendly and kind, as were the kids club staff

dinner buffet is meh, i guess for a family with kids it works

the fact that it was new, its location and its stunning swimming pool.

new resort great pool for kids

facility, pool areas, restaurants, spa, activities organized by hotel (especially gastro workshops),concerts,

therefore it was very difficult to find a couple of sun beds in the relax zone pool area immediately after breakfast as people had reserved them with towels but were not using

the hotel's amenities, including the pool and fitness center, were top-notch and well-maintained

my room was lovely and the private pool was clean and well maintained

hotel and all facilities were excellent from the swimming pool areas to the lobby bar, the spa and the gym

no much vegetables /fruits offered. no lift to get to the parking. .

the resort had good entertainment for kids and kids club to let you and your wife relax together

only thing i could say that i was disappointed with was the temperature of the pools

od variety but not always of good quality).

it wasn't clear to us how to use the spa area

the bar offers a comfortable relaxed environment with menu

great proximity to airport, helpful staff, easy parking and good breakfast

very isolated, no hotel information in the room (room service, island info etc). (-)room service started cleaning at afound 7am so there was lot of nois from upper rooms (+) room service every day, coffee machine in the room (-)the breakfast was ok, we ordered room service, and the food was terrible

great parking some are covered

bed, good quality bedlinen restaurant and bar serve great food and wine staff is trying hard to make your stay exceptional value for

parking good

great stuff especially in the spa - good location - nice gym, there is everything you need for a workout - nice group classes

away from the marina, with a paved footpath leading there directly from the hotel - plenty of car parking if you do plan on hiring a car

you could use the hotel app at any time to order amenities to your room or get it cleaned the gym was great, the spa one of the nicest i've been to, they had activities on every day like yoga

a full mini bar in the room would have been perfect.

the pool set up is next level

room was amazing, the spa is incredibly relaxing and food/drink options are superb.

evening entertainment could be slightly better in the main bar area

location , great external space , nice pools , spa and gym, good facilities for children, very helpful

of food, all inclusive drinks choices, space and cleanliness around the pools, piano bar for a relaxing evening drink before dinner, view from the 5th floor junior suite, staff

breakfast and pool bar service

great staff checking me in with a smile, quiet, nice room, good pool and gym, great food.

the room with pool view was perfect, the breakfast was amazing, the restaurant meals delicious, perfect location in puerto del carmen and

would have liked more 24hour room service vegetarian and fish options.

excellent breakfast, very friendly helpful staff in all ares of the hotel lovely bar and drinks, highly recommend and would return

the hotel also had a fantastic gym, spa, and multiple spots to unwind, all beautifully maintained and peaceful

& 8) and the whole place is absolutely spotless

breakfast wad excellent. plenty of choices.

particularly the bar tenders

the pool area was also fabulous, with lots of space making it very easy to socially distance

and with plenty of parking available, i never had to worry about finding a place to park the rental car

owners but in particular well done to letizia that has helped us buying flowers and booking a spa (excellent suggestions)

breakfast dinning room glazed on 3 sides with 4th side open to the small pool and garden area and sea views

wonderful home-made breakfast with much choice served on a beautiful terrace

the breakfast is something else

the pool was well kept and clean and very aesthetic

i took part in two yoga classes in a studio in the hotel gym

relaxed breakfast buffet with the best coffee we have ever had at a hotel breakfast

size of rooms with balcony staff excellent pool bar lovely

the pool bar closed early as we would have loved to have spent some evenings there instead of going

no kids during our stay but i noticed separate pool areas for families with small children away from

lovely beachfront smimming pool area

had to pay for wifi/ kettle/ use of fridge in room

would be good to have wifi in the rooms

is beautiful food very good staff lovely walking distance of shops bar restaurants

the mini club for kids was great our daughter (5) loved it

breakfast was lovely. dinner was super and great value for guests .

unique private access to the ocean front is a rare gem; there’s tons of space around the pool to sunbathe with a pool bar

one thing i look forward to is fresh orange for breakfast and sadly it was processed

paid for the extra wifi the kids felt it was poor quality,i think were the room was not close enough to the modem

i really enjoyed the entertainment and even the kids club staff ( iovack and ingrid) they were both brilliant and made our time more enjoyable for

do check out their wellness spa area as they have outstanding services and they cater to every need one might have

by the beds with umbrellas to put towels down, foujd it unfair that adults chose to sit round the kids pool for the parasols so some children were having to be shielded from the sun with

i also had a very enjoyable treatment in the spa where the staff were very welcoming and helpful

the gym was hot. aircon was not working

and the wifi is good almost everywhere

the gym needs a revamp in terms of equipment

30 - 10pm and then as soon as it was finished it was back to kiddies music and the kids dancing around with the entertainment group again

all polite, smiling, efficient and combining to create a relaxed and courteous service from breakfast till bedtime

the laundry was useful and my youngest loved the

has a quiet side and a pool for children side

lots of pool choice and lots of choices of food at breakfast

staff excellent, room was great, very clean, gym was great , food was great.

child free zone with pool (not that i don’t like kids but if you travel w/o them, it’s nice you can enjoy some quite area near the pool)

if i was to offer one piece of advice, it'd be to have the kids disco start at 7 and finish 830

the entertainment is great for kids and i thought the adult entertainment was good

of apartments could do with a new coat of paint and playground,arcade,gym etc could also do with some sprucing up and at times there was a funny smell from the air

available all day for all inclusive customers including breakfast, lunch, snacks, dinner, pool bar and

thought if the kids' entertainment during the day was a little less pool based so they got a reason to get out of the pool and away from the sun for a little while

was a race every morning to the pool to get a sun lounger

improvements across all of the questions you asked is immense including dining room experience at breakfast

spa & gym

wifi in hotel very poor- had to pay 20 to use it in your room but only one person at a time

best thermal suite and spa i've stayed in

lovely breakfast. great choice.

didn’t use the restaurant but the buffet breakfast looked really good

bar was welcoming and served good coffee

and the bar on top floor is a beautiful place to have a drink and rest

type hotel but very clean with bar & small outside terrace

breakfast was not good

everything was in walking distance, spotless hotel and roof top pool was fab

breakfast was a bit chaotic at times

the only thing was that the pool was a little small.

localization,clean and nice hotel with gym and pool on the roof.

the younger pool bar attendant needs customer relations training.

great spa facilities and gym and swimming pool

i recommend spa treatments, very professional staff great products

amazing breakfasts, - on a clear day - beautiful sunset views from pool bars' balcony, - beach right outside of the hotel, - close to the local high street, few

pool area, with great vies over the beach

fantastic view on the ocean and arrecife good choice of various things for breakfast great pool bar very close to the beach, parking, good restaurants and