breakfast was not good

and the bar on top floor is a beautiful place to have a drink and rest

outside bar / coffee shop

bar was welcoming and served good coffee

breakfast and dinner could be better

loved the adult only pool area on the roof

location, friendly staff, value for money, breakfast, rooms with sea view, relaxed atmospheres

hotel super clean, lovely staff, fab breakfast, loved the gym, loved the pool and amazing location

localization,clean and nice hotel with gym and pool on the roof.

rooftop bar had friendly staff and plenty of choices

have to admit, we didn't like the food in the bar on the 17th floor

are excelent i loved the breakfast ,the food to the restaurants blue 17 at 17th floor and to the pool and grill at level 2

beautiful room, amazing breakfast and lovely atmosphere

nice gym

suite was spacious and clean

t like they have not had on description online that you have to pay extra for spa 12 for person 2

breakfast exceptional

excellent room service

the gift basket of fruit the spa pool daily room service lovely helpful staff fantastic

best thermal suite and spa i've stayed in

gym was absolutely awful

poolside music for aqua gym etc is very very loud and continues into the afternoon for the other activities

the entertainment is great for kids and i thought the adult entertainment was good

everything, the room , the view , the staff , the service , pool area , place is spotless, will definitely be back next year if not sooner

particularly liked the attached bar (not included) but freshly made

first floor room overlooked the pool & some daytime noise carried up to us

from check on staff to waiter's and bar staff all so friendly and welcoming, spotless and great food and drink and

the snack bar and bar services were great, not much queuing and staff were always pleasant

staff excellent, room was great, very clean, gym was great , food was great.

kids club was very pleasant for our son.

brilliant for couples and kids alike

is really great and helpful, place is kids friendly and the water in the swimming pools is warm

facilities were great plenty for all the family, 3 pools, crazy golf, archery, tennis, table

our view from hotel room could of been better but we didn t pay for a pool or sea view

excellent variety of good brilliant staff excellent location great kids club really safe

staff were very helpful and friendly, the buffet breakfast had a great choice and was

the mojitos prepared in the hotel bar are top-class but the best thing was the staff

location, buffets were amazing with great selection, pool fab, lounging area fab, spa treatments amazing and accommodating - overall an amazing hotel and staff were fab too

the facility is really great, there is table tennis, mini golf, tenis, darts and table pool, all free of charge

i really enjoyed the entertainment and even the kids club staff ( iovack and ingrid) they were both brilliant and made our time more enjoyable for

room and bathroom, little nice terrace with pool view, a lot of variety in the buffet both at breakfast and dinner

breakfasts, a very large selection, excellent waitress service

water in the pool a few degrees warmer, entry to the fitness center possible for children from 12 years of age

city center - hotel app is really a nice thing to have during your stay (you can book your gym time through it; check the buses schedule; as many other useful

i’d recommand adding those things to the bar as it’s in the

m ool, decent gym, local bike shop)

great kids club and entertainment team. good size rooms comfy beds

the main bar area was huge, very open and not very cosy or inviting to sit in on an evening.

no quiet relaxing bar in the evening

the property was lovely - good entertainment, great choice of pools, sun loungers and gym was

swimming pool was heated & food was exceptional

were kids in the jacuzzi by the pool and there's a sign not to get in for those under 16

kids club staff were great with the kids they really enjoyed it

breakfast was a leisurely affair and staff were excellent

& comfortable pool immaculate spa was amazing and the nicest staff to come across big shout out to luke very nice

kids loved the mini

we got a great deal on our stay as all inclusive and found breakfast lunch dinner and drinks allowed on a/l were great

no kids during our stay but i noticed separate pool areas for families with small children away from

wifi wasn't great

wifi in hotel could be improved

the free wifi was poor, would drop off after 5 mins & not reload

the bar music was loud

heated outdoor pool is a fantastic bonus.

was perfect, the rooms are comfortable, the personal is really nice and helpful, the spa area has everything you need

wifi signal was quite slow and the bathroom could have been cleaned better at arrival

is a down side i had to pay €50 euros as the wi-fi code is only for 2 items so when you had 2 kids and one adult all on the ipads or

love the spacious atrium, pool, beach and location to airport, shops and restaurants.

in truth, very little....the lighting at some of the tables near the main bar wasn't very good.

the buffet was the same for breakfast every morning, however was very good

rooms were small, no kids club we had 2 kids 2 and 4 with us so total nightmare no break what so ever, no children food,

breakfast was amazing staff warm and friendly, very helpful

the entertainment & the breakfast, both excellent

adults only welcome at reception was perfect… i’m 43 and i’ve checked in at many hotels…

adults only/ no pressure/ everybody ready to help/ immediate action to a request/ centre of town/

there are a lot of activities ( yoga, mini golf, aqua fit etc) free of charge

the layout of breakfast buffet is strange, butter not near bread milk not near tea making area

loved the breakfast each morning , staff were very friendly and appeared to genuinely be delighted to have me

size of rooms with balcony staff excellent pool bar lovely

excellent location..lovely pool aera .nice and quiet and very relaxing..great breakfast

went half board, dinner and breakfast were really good

automatic lights in the toilets that turn off very quickly!! lack on on site gym

the breakfast buffet could be revised.

breakfast buffet was the best we ve had anywhere

suites come with breakfast a la crate or buffet included & access to a private rooftop pool

really enjoyed using the large gym that is situated opposite in the community sports centre

there is a bar and buffet area out near pool area

the gym is quite small, but it was enough for us

ideal destination for families with kids

food area plus bar and pool and spa

the gym only had one treadmill and german visitors monopolised it during the short (11-6) hours it was

met lots of friends enjoyed the 8 lane pool went in every day

resort for families with kids

the children had great fun in the water it was very safe we would have liked to have had free wifi in the apartment and thought we should not have to pay for the use of the safe

great location and catered great for the kids

kids play areas and how clean it is

the wifi isn t great and drops in and out a lot

parking could be an issue.

pool side service, along with room service, chocolates and water delivered to your room daily

excellent breakfast, very friendly helpful staff in all ares of the hotel lovely bar and drinks, highly

small parking lot but there are places around

it was good to chill out overlooking the sea with the option to cool off in the pool without all the usual hustle and bustle

marco is a great host, the breakfast is delicious and also recommend to have dinner there at least once, he'll cook you

breakfast dinning room glazed on 3 sides with 4th side open to the small pool and garden area and sea views

the breakfast provided was stunning and dinner was out of this world, all made on site and marco

we spent most of the time around the pool, enjoying the

kids loved the mini club, the staff were great i liked the variety of 4 swimming pools - even

lots of activities to do and great spa/gym facilities

if you are planning on relaxing in the gardens or by the pool, i would advise that

pool was freezing cold so we had to go and use the spa facilities instead which was a lot warmer

great breakfast! friendly staff. great pool facilities. delicate everything. good family hotel.

the hotel also boasted fantastic facilities, including a beautiful pool area, well-equipped gym, and excellent dining options

in where we were offered a glass of cava to the point we checked out, where we were offered a late check out we were happy

lovely breakfast with external terraced areas, pool bar with waiters service at your sun beds, what more

the gym was a great size and well air conditioned with a fantastic selection of cardio and weight

pool could be warmer

hotel was clean, and with parking on-site

room service there wasn't and if there was there was no information as to how you book it

hot tub brilliant , smiley service everywhere

loved the food the kids entertainment and total relaxation

there was adult only areas for everything dining, swimming pool etc

also kids club staff were a bit off with us, the lady was ignoring us and not letting my son participate

the poolside staff were very friendly and kind, as were the kids club staff

elements that don’t appear to be quite up and running, such as the snack bar attached to the kids club, which we initially headed to for lunch but was deserted

there's a lovely small playground and kids pool next to each other and next to the main pool which is super comfortable

great gym area, excellent choice of food for breakfast

food not great . breakfast fine , lunch not good . did not try dinner .

hose at the pool bar was amazing

the staff we interacted with were fabulous - reception, room service/cleaning, rl pool bar staff

unfortunatly the spa was not good for disabled, pity

pool bar area always short staffed and cocktails were very poor

the staff were friendly, breakfast was great and the pool areas were very clean and tidy, i liked the split of relax zone and family zone although we

the rooms are beautiful and the pool area is brilliant with a bar selling beer and snacks

therefore it was very difficult to find a couple of sun beds in the relax zone pool area immediately after breakfast as people had reserved them with towels but were not using

pool towel hire, decent hairdryer in the bathroom

the kids pool isn’t heated!

dinner and tea in world cafe needs to be offered earlier especially for kids

preferred club breakfast was fabulous every taste was catered for

escape room,pools,time for kids to go in the spa,playground and play resort

excellent food, superior staff, big parking, near to city

amazing hotel great staff lovely pool area nice spa will definitely stay again

the lobby bar was very elegant and relaxing and we enjoyed the guitarist, violinist, and singer on the

millions of kids

no poolside service, on-site restaurants only ok, the gym has seen better days, the spa is ok, but they had no availability for massages or other

we had to order water additionaly by room service every day and every bottle costs us almost 4e

were disappointed to have to pay a room service charge for having 2 wine glasses delivered to the room since the room had wine in the

lanzarote princess from checking in with the lovely staff

no water(hot or cold) on one of the nights we stayed. room service food was not very good,avoid. (+) we had breakfast only, great variety, room service generous portions (-)no cash bar? wrong room service bill no room for later shower with late flight provided

location for the beach and bars

reception staff were able to accommodate an early check in which was much appreciated after a very early start

evening bar piano music was quite samey after 3 or 4 days.

four restaurants on site, plus a coffee shop, pool bar and sports bar

good gym facilities

enjoyed the spa and gym too

gym and spa) could stay open longer in the evenings

it had some nice heated lemon and flower scented baths, a jacuzzi, sauna, steam room, heated pool and a sensory pebble walk