clean quiet pool area was great rooms were great

breakfast was good and convenient!

area, the girl at the front desk for the night was extremely nice and helpful, the breakfast had a variety of options

staff (2) the design of the room (3) the cleanliness of the facility (4) great continental breakfast (5) the hotel is located within walking distance of food and

people at the front desk are amazing and super kind , breakfast was suprisingly good and the location is pretty

pool was really nice! the room was clean. the bed was amazing!

the staff is awesome and the heated pool and fire pit are nice. the cleanliness is a huge plus!

we booked the room thinking we would be able to use the pool and it was not open

pool, breakfast

the pool was close, and it was extremely hot that day.

as i stated te couch in my room was a bit worn, and the pool was really small.

too tired to try the pool

free ev charging has 2 nacs (tesla) chargers and 1 ccs1 ev charger

the breakfast bar could have been a lil better

location, breakfast, the room was clean and comfortable. very nice.

they had a great selection at breakfast

large and easily accessible parking lot and a good breakfast

room pool location

staff stated the pool was green so we were unable to take advantage of it.

breakfast exceeded expectations and check-in was great with a friendly face

enjoyed the room, hotel location, pool and breakfast

the breakfast was tasty, with not that many options, but it was super good

comfort great breakfast laundry facilities price

the rooms were equipped with a full kitchen dishwasher everything we needed !

enjoyed a clean comfortable suite with a fully stocked kitchen, large living room and king size bed

breakfast should been complimentary and it would been nice if pool was open plus the bar.

the bar wasn't open

restaurant and bar does not have late hours.

had great stay and the staff was really nice, damon and day and the woman who worked the bar the night of my stay on the 14th were all amazing

small pool .

they accommodated my request for an early check in

the breakfast is amazing!

breakfast and rooms were spacious

the complimentary breakfast and happy hour drinks were all a

called before i arrived to request an early check in, the staff said yes there are plenty of rooms available for early check in

great room and service! after bring at carowinds for the day the bar was perfect!

breakfast was amazing

the continental breakfast was rather stressful & we had to wait for more food to be brought out.

a great bar area and plenty of seating

wifi didn’t work and we had kids the remote wouldn’t turn the tv up or down

clean, great staff,best breakfast ever. at comfort inn

love that it has a gym

would like bacon with breakfast

the breakfast could be a bit better but overall it's a decent hotel with friendly staff

gym could have some free weights

friendly & professional staff awesome breakfast

a really nice stay there was people partying-loud music and yelling next door at motel 6 in the parking

fitness room stationary bike seat was broken

good breakfast

very convenient to carowinds with plenty of parking

i used the laundry room during my stay n it was very clean and

staff welcomed us on christmas day, and even gave us an early check in option because they had the availability which was great after driving for 18 hours

cleanliness, room size, breakfast choices

exercise bike in the gym does not work (seat broken and will not connect to the internet)

excellent breakfast

probably kids rolling the desk chair back and forth on the non carpeted floors

the gym was large and well-lit

thoroughly loved the space and amenities, including the gym and cafe on the ground floor

ac unit in the room where our kids slept on the pull out sofa

to cold to use the pool but that’s a timing issue.

from sc for my birthday room was clean big and was all around amazing a lil disappointed the pool was outside but other than that we will be back

that the hotel was clean and affordable also the pool was nice and the breakfast was delicious and up to standards everyone so professional and

comfortable room, nice pool but we didn't have time to use it. breakfast was great,

excellent selection for breakfast!

other guest allowing there kids to run the halls and knock other guest room doors

size is good, got the breakfast while i was there it was good, ample parking outside, shuttle to airport, friendly

had a bar and restaurant at hotel

nice hotel grounds; pool & garden nicely maintained plus sitting & smoking areas

swimming pool not open cookies not available no restaurant close

vesta the shuttle driver greeted us with big smile at 10:30 pm!

room was clean and comfortable, breakfast was good ud83dudc4d

didnt like the pool was closed

this property staff was horrible during my check out process, i asked for a late check out when i checked in, and they basically rushed me out of the hotel at my check out

wanted to charge me for a late check out for half the price for 2 hours, i was very unhappy with

they were very nice in allowing me late check out and gave me an impromptu shuttle to the airport when normally advance reservations

kids loved the pool

they even gave me and my partner 2 free beverages each from the bar upon arrival

there are too many kids at the pool playing rude with no parents' supervision

was nice and clean they had a kickback dinner and bar they had food drinks they was close to everything i wanted to do for my gf

we had bar glasses that stayed in the room the whole time we were there

it had a nice gym and laundry inside the hotel

any kitchen item you could think of they had it for you

comfortable beds, good location close to shopping areas, has gym and indoor pool

was really clean, up to date, nice breakfast, friendly staff

great breakfast, large room and kitchenette. my family enjoyed the hotel.

the convenience of the location. the kids enjoyed the breakfast, good variety.

great breakfast friendly staff

staff was very friendly, especially the receptionist and shuttle driver

they even helped with ideas for things to do with the kids

the best hotel breakfast i be ever had. the room was excellent and staff was very nice

safety bar and a shelf in the shower.

great facilities (e.g., gym and pool), comfy beds, big rooms

it has a bar & pool tables.

only one pool table i wish there were three

like locals may have been hanging out playing pool in lobby

breakfast could use a bit more verity

great breakfast great facility. very clean and comfortable

love the kitchen

pool was very small and closed when we were there

didn't have inside pool

nice pool area with fire pit, bbq grill, numerous seating and a clean pool

great breakfast..comfortable beds..nice eating places in walking distance

great location and prompt quick shuttle

breakfast was good, but could use a little more variety in the

the price was great, the hotel has an airport shuttle which saved about $25 taxi ride each way

only downsides i noticed were that the wifi could be a bit more reliable, and the pool hours went quite late into the night

i would have loved for the pool to have been opened, we were looking forward to that

the property was clean, the bed was comfortable. i loved having the kitchen area.

pool was out

the pool was down the night we was there and we was not aware that was a bummer but all was okay

delores made the best breakfast ever

was a bunch of kids running the halls, banging on your doors all night long

didn't particularly like the breakfast choices

oven was broken so not much hot breakfast foods

easy access off i-77 good breakfast!

made accomodations for a working mom and kids including a baby

the rooms were nice and lots of space, the kids love the pool and the breakfast was excellent.

enter my room without announcing themselves multiple times after i reminded them of the permitted late check out

staff were so friendly and the front desk clerk actually went and printed coloring sheets for the kids during breakfast so they would have something to do

the breakfast had lots of options and was delicious, and the pool was perfect for the kids to take a morning dip

everything!! totally satisfied.especially the pool access from my room!

everything it offered pool, restaurant customer service

there was a balcony overlooking the pool

you're looking for a good sized room, clean hotel, moderate prices, pool for kids, good location hotel with pleasant guest services, book here

the pool was closed during my stay.

location, offers bar and restaurant, indoor pool, clean

m, restaurant, indoor pool)

there was a lot of door slamming next door to me kids?

gym was small and ok the location is literally a middle of no-where the hotel is asking guests to

shuttle driver graciously drove me to remote avis location because clt was closed above and beyond

pool was overcrowded to hot in there for a lot of people

rooms were clean. breakfast was great. location was in a nice area.

the pool was so cold i couldn't swim. it isn't summer the indoor pool should be warm.

the gym is hot and no a/c. the pool is only 4 fts deep.

my twenty year old daughters enjoyed the gym

the pool was closed

pool was nice! staff was very friendly!

no continental breakfast, no fitness center, and no room service as advertised.

the breakfast selections were not great and the egg omelette was not good

breakfast was not that great, low selection

bartender bruce, was very rude

longer pool time.

not much on bar dinner items availability

the gym was outstanding

indoor pool and gym

the restaurant did not tell us that they did not have room service nor did they call when the food was ready

gym equipment needed to be wiped down and parking lot needed some attending

pool wasn't as clean as usual. a lot of construction and a clerk was rude to my husband.

very clean and convenient to airport. plus a free airport shuttle

phones are outdated and the room service button goes nowhere

shuttle service was fast to pick me up at airport.

clean, quiet, choice of hotel room on arrival, good breakfast

also lazarus, shuttle guy, we’re accommodating at 4 am and even though breakfast didn’t open until 6:30, desk

breakfast was good, and the quiche tasted very good; however, a bit more variety or rotation in the

we didn't get to enjoy the breakfast since we had a 4:30 am scheduled departure time - but the shuttle driver had the coffee

the bathroom had a lot of light, and the kids loved having a pool table to shoot on

good breakfast, great gym, has a pool which was still closed during our stay

love the shuttle service and $10/day parking

no bar service on a sat night. was looking for a night cap.

the gym space was very large & offered a lot of exercise equipment

staff, offered water, easy to book shuttle for the next day to airport

the breakfast could be better

staff..breakfast and all over cleanliness!

the lobby upon check in was loud because the bar is right in the lobby

from the airport as well as to the neighboring hilton where you can get a hold meal and go to the bar until 10pm

i also wish they provided more towels, as we took two down to the pool, and only had one left over for the shower afterwards

the indoor pool and workout room are well maintained

pool was small.

the only draw back was the small pool. you feel crowded if more than one family is in there.

no real restaurant, just a bar that you had to pick up food

the pool which we didn t get to enjoy or indulge into , which sucks but

my friend and i enjoyed the fact that this hotel had a kitchen and appliances such as pans, so if you want to cook a meal then it is easy

the breakfast was excellent, great variety of healthy options and tasty waffles

parking, free breakfast, gym and pool area, laundry on site

the rooms are very clean, the staff was super friendly and the breakfast was very tasty.

the laundry center was a little outdated and could use some extra love.

good breakfast gym pool location

cool that it has laundry

there is a gym

we also utilized and appreciated the pool and laundry room

was told the pool was open to get downstairs with the kids and the pool was dark green and dirty

shuttle services to and from airport is such a convenience

was great, decent breakfast

free airport shuttle. nice room. clean.

the breakfast was really good. and the front desk staff was friendly and welcoming.

1 worker who was always very rude an nasty towards myself, my kids and my visitors

there were no amenities available like the pool, the gym, etc

coffee only in morning with 4oz cups no lids, gym only had 2 machines working and weights miss

pool was being redone, the gym was being remodeled, the bedding was not quality and not comfortable

-indoor pool -breakfast had lots of choices

modern, clean, shuttle bus, close airport, good price

wish we had known about the pool/spa being unavailable.

enjoyed a swim in the pool

couldnt enjoy the pool since it was under maintenance.

shuttle service was great and the hotel is very conveniently located

but a little bit more variety at the breakfast bar would have been nice

it's right off rte. 85. clean, comfortable, good breakfast.

the breakfast could have been better, but it was decent for continental.

the free breakfast was a great amenity, but maybe lacking in quality of food.

breakfast was delicious, staff was welcoming, knowledgeable and nice !!!

website noted free breakfast. there was not.

breakfast was a pleasant surprise

airport shuttle was handy

free shuttle to and from the airport

glad they have a shuttle bus it is was great to use.

the pool was not what it looked like in the pictures. it was dirty and run down

has pool and laundry

in walking distance, 8 to 10 minute ride to any shopping center, plenty of parking, breakfast was great considering the pandemic

kids running up and down the hallway

room was clean and stocked. attendant was very helpful and nice. breakfast was excellent.

pool closed,

i wish the pool was indoors.

has a beautiful outdoor pool, but i didn't use it

pool was fabulous

but ended up with a room with two queens due to a staffing issue, i also wasn't aware that the pool was closed

really create a vacation there was no pool available for us and it was a big thing with our kids

comfortable room, excellent pool & gym facilities easy on and off highway

rooms were crowded, pool was small

we enjoyed the free breakfast

the pool was a plus it’s heated

wish it had an indoor pool and continental breakfast included

shuttle from the airport stops at 11pm, so i had to find another ride to the hotel when my flight

pool

desk staff was extremely helpful. shuttle to light rail was great.

it was comfortable. quiet most of the time unless people are at the bar then it could be rowdy.

very nice and clean, great gym and bar was very nice

room service did not answer phone in a

good gym and pool.

very nice and clean, great gym and bar was very nice

indoor pool was just too cold.

liked the free parking and that their was a nice laundry and area to eat etc

lids everything was stocked and cleaned, while my husband and i waited for our room were played pool which was very nice, the room was clean the kitchenette was clean bathroom was clean no

the gym is great and the seated area outside.

kitchen was stocked

pool was out of operation during most of our stay

room was clean, the shower is nice, and having all the amenities like the bistro, gym and pool was nice

the rooms an indoor pool

no breakfast

kids loved the pool gym was nicely put together and the staff was all very welcoming

there were a lot of kids, which may be the reason

breakfast could have been better

breakfast was the only thing i did not like and that was only because it was in a brown paper bag

bed and the room were great the breakfast was in a brown paper bag that included water and a breakfast bar

hot shower, breakfast, comfortable beds, quiet, good sleep.. not far from attractions.

breakfast has improved since my last visit

breakfast could have had a better variety

breakfast was excellent. excellent hours of service as well.

rooms are vast and confortable breakfast is good fitness center is good enough

to the airport, shuttle that runs until 1:00 am, pleasant shuttle driver for 12:30 am pickup, pleasant desk clerk,

a small carry on bag for breakfast as early check out will be nice to have.

elevators and gym not working, ripped shower curtain, room smelled moldy

shuttle wasn't marked for right hotel. said sleep inn on it. no early check in allowed.

the laundry was broken the ice was broken the majority of the vending machines were broken the pool was

i forgot to ask where i get the shuttle from the airport back to the hotel.

random laundry from guests remained scattered across one part of the hallway during the entire stay

comfortable bed, clean room, good breakfast, fair

love the early breakfast

gym available, although was full

gym was subpar

breakfast could be more fresh fruit and pastries.

the staff from checking in, shuttle, restaurant were excellent!

was excellent, room was clean and comfortable, shuttle to lite train was awesome

the first bar tender said 1 long island is 2 drinks

from the extra gift bag, to the surprise chocolate cake delivered via room service

and the pool was heated on the first day but not the rest of the week

laundry room, pool , workout equipment( treadmills), and ice machinea all out of order and was for

breakfast need to be improved. gym and pool still not open.

i always saw house keeping cleaning. i liked the laundry and gym facilities

quarters for laundry and suggested i go over to seven 11 to get some

breakfast ran out of food before ending time

pool was closed construction going on. didn't know until check in. room was comfy.

room and pool gym style

pool was clean and enjoyable

pool was locked early a couple of times during our stay

close to the airport shuttle works great

very friendly and helpful, particularly the ladies that checked me in/out, and both of the shuttle drivers

comfy beds accommodating staff. gym room was stuffy and hot. bistro was closed at 10 on sunday.

the shuttle to the airport was really convenient

loved the inside set up with bar grill with nice comfortable lounge area

gym was big and spacious. lobby was comfortable

notify us about the airport shuttle, let the pool remain open a bit longer for the season or say on the website its closed,

staff and excellent wifi on the third floor!

also i was charged for an item i did not purchase from room

the pool was close

room was beautiful it was clean the bathroom was clean but i never got a chance to go down to the pool i haven't tried the coffee and i haven't been in

was very close to the airport and the free breakfast had a nice selection of food items

hot breakfast, free internet, and free parking

gym has no weights for exercise and the gym room itself felt cramped

arrived at 1:30 am to a very friendly helpful desk clerk who immediately said we could have a late check out

breakfast could be better.

pets are allowed at no cost and the hotel was very nice. indoor pool area was pretty

the pool wasn't open but covid what can you do.

friendly staff and close to the airport with free shuttle

airport shuttle was troublesome so i took a cab and uber

to check in at midnight, shuttle picked me up at the airport, extremely friendly staff, extremely helpful staff, very very

upon check in the front agent quickly located our booking details and advised that early check in was available

breakfast was cancelled due to kitchen

was accommodated when asked for an early check in however through out us getting settled we found that the ice bucket was full of

loved the garden my kids enjoyed playing outside for a while

very clean and the lady that work the breakfast area was amazing