no in door pool or spa

nice room, clean and stylish. great breakfast. lobby is very nice looking.

staff was very friendly and accommodating. room was large. free breakfast was good.

the breakfast was top notch

breakfast staff super friendly and delicious breakfast options. and the rooms are always roomy

no breakfast because of covid 19

no breakfast due to covid 19! it was a decent place not far from the interstate

there was know breakfast due to pandemic. everything else was good.

breakfast coffee in room

nice pool vary clean,breakfast was good,the air conditioner was a little noisy

breakfast and clean rooms,would recommend this hotel to anyone.

all rooms no smoking. good selection for breakfast

bed was soft,good breakfast,friendly staff and super clean

the staff were exceptional. clean room, comfy bed. breakfast very good. lots of food choices.

breakfast was minimal, sitting area closed for eating...seriously, aren't we past that now?

easy access off the interstate. bed was comfortable. roomy shower. good choice for breakfast.

breakfast buffet was hot, fresh and plentiful

the person running the breakfast room appeared to not prepare enough of most items for the full breakfast time period

clean, comfortable. excellent breakfast!

breakfast, specifically coffee was excellent

the breakfast excellent and the staff i cannot say enough good things about all of them

the staff greeted us as if we were family, the rooms were clean, beds comfortable,the breakfast was delicious with a variety of food selections and a good location

cutoff for breakfast was hard after arriving very late, but we understand the parameters are needed

pool was heated which was nice for the kids

kids were making popcorn by themselves in front foyer of hotel

pool was closed on saturday

nice, warm pool.

the room was a little small and so was the pool.

the breakfast was awesome, best scrambled eggs i've ever had at a hotel!

great hot breakfast. very friendly staff

there was a free breakfast with many options

we enjoyed the breakfast they offered

hotel staff was very helpful and pleasant; the room was very clean and comfortable; the free breakfast bar had a variety of delicious hot and cold items; this was our third stay here in the

cleanest place i've ever stayed. staff was friendly and helpful. breakfast was phenomenal!

the breakfast was basic but nutritious

good breakfast

it's nice to have a small kitchen and plenty of trash cans available

we knew the breakfast would be a frozen jimmy dean breakfast sandwich due to the pandemic, but we didn't expect

good breakfast…

happy with the breakfast but the staff and the room itself made up for any negative comments

parking options, very nice staff, good room service, good bed, good room layout, good water

the room was great along with the bar and very cold beer.

decent parking when the hotel wasn't full

had comp breakfast but on sunday when we arrived one of the waitresses stated they we couldn't use them on

was nice to sit with our family by the pool for the evening and visit

breakfast was great, and the location was great as well

breakfast variety

enjoyed the fitness center

breakfast was very good and it had a good selection of both hot and cold items to select from

breakfast was amazing with lots to choose from

the rooms were clean and the linens were exceptional. the breakfast and staff were amazing

breakfast was delicious. location is convenient location to the area

and my daughter had a wonderful time swimming in the pool it was perfect temperature

was good, indoor pool was amazing, beds were comfortable, staff was friendly and facilities were clean

the person over the breakfast was not pleasant at all nor was she helpful in any way.

distance to windrock, good parking for trailers, and free breakfast to start the day

breakfast was good and the attendant was very friendly

pool was too small for the amount of guests the hotel can accommodate

the bed was the best,breakfast was very good,staff very nice

pool was a nice way for my grands to use up their energy from traveling all day

bed was extremely comfortable and the spa tub was amazing

steps to the spa tub we're too deep possible fall hazard especially for older people

very clean rooms,really nice staff,great breakfast,good location

i was in a room with the spa tub and it did not fail me

also online and when calling was told there is spa tubs but they said they removed them 2 years ago in a remodel

bathroom tub was dirty and a roach was in the bathroom , kids in pool at 8:30 in the morning

the gym wasn't open, the breakfast didn't hv many choices..no milk for cearel

noise of the kids in the pool

desk staff was so kind, offered fresh cookies, and was so kind to get us some milk for the kids for the road since we left at 4 am before breakfast

no room service no clean bath linen at all had to go buy my own.. never picked up trash

menu for room service does not mention $4

clean, late check out

room service to empty the trash containers, replenish towels, replenish in room amenities like

on/off i75, parking lot big enough for us to park with truck & 20 foot trailer, might

the last thing that i didn't like was the fact that the wifi kept dropping every 20-30 mins

the pool was ok, but the spa/whirlpool area was a joke. not hot enough and jets were lame.

the pool had a strong chemical smell and several family members complained of itchy skin after using it

pool a bit chilly, but kids didn't care

breakfast was fantastic and staff was super friendly!

hotel was very clean, friendly, safe, close to the expressway and had breakfast

was a really nice experience for me and my family, i definitely enjoyed my stay my kids love the

staff was so nice to me an my family especially the kids and they where so helpful no matter what we needed they remembered in a timely fashion an

the pool was cold.

kids enjoyed the pool and hot tub

breakfast and accommodations were top notch.

didn't have breakfast at property.

very clean, mattresses comfortable, staff is so friendly, and the breakfast was amazing

the breakfast could use a lil more to offer. pool did not open even after the rain had passed.

nice staff, great hot breakfast, newer hotel, nice rooms, good location right off the highway

great free breakfast

i wish i could have put the full kitchen to more use

kitchen as everything pots pans glasses cups plates

breakfast early if you want more than waffles

our room had a good amount of space and fully stocked kitchenette

breakfast selection was small but i wasn't that hungry

breakfast was supposed to be served until 10

bed was very comfy and the kids loved the pool

the friendliness of the staff. early check in.

i think the laundry room was under our room, so heard some noise while trying to sleep.

when we asked for help opening the gym she said it was broken but the weights so it’s locked

the hours for the pool/basketball were longer than at other hotels. a big plus with the kids.

difficult to find a closer parking spot

very clean both within the lobby and in our guest room. plenty of parking.

pool area was nice and clean, my kids loved the time in there

pool area was dirty and needed updates.

nice pool place was clean breakfast great staff and food not too bad

laundry and gym were closed or out of service

gym and breakfast area was closed for renovation

the breakfast wasn't great.

would have enjoyed an indoor pool

wish they had more channel options on the tv for kids. nick or disney.

kids friendly

also breakfast has many choices and was good

the room was very clean and my kids really enjoyed the breakfast.

a breakfast available was good, it was pretty standard selection but it was good

they have really good coffee. pool area was clean. having a customer laundry place awesome

alot of young kids party all night couldn't sleep

laundry is expensive and dryer needs to be cleaned

location,price,pet friendly,elevators,laundry room,friendly staff

need to place laundry bags back in the rooms

wish there was indoor pool

we got to swim in an outdoor pool, ate a hot breakfast and the room was great

no change machine in laundry room

no soap in the bathroom and no laundry bag

was very surprised and unhappy that i was not made aware of the new policy charging for pets-even though i made my reservation with the knowledge that we had a pet

meager breakfast over too soon at 9 am.

hotel i have stayed, had hot breakfast, egg, sausage, waffles, plus cereal, and pastries

not much of a breakfast, cereal, and muffin, coffee, orange juice

a breakfast,coffee machine and air dryer in the rooms

breakfast was mouth watering

breakfast was nice. outdoor pool was nice. free water bottles at the front desk!

love the kitchenette in our room

breakfast each morning tasty

the fitness center was good too, had everything you need for a good workout

wished that the pool was either indoors or a heat outside pool that was open year round

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

microwave (which is odd for the chain), the indoor pool is nice but unheated, we weren't aware that we had to call housekeeping to have our trash

dirty , pulled back the covers to see someone hair in the bed the shower had a used bar of soap

indoor pool, spacious lobby, very clean

seems as if the hotel may have undergone a recent renovation, the pool and shower were very nice

the lobby and pool area appeared clean

need a better breakfast

breakfast was awesome. all staff were super friendly and went out of their way to help!

ev charger on property

but if we had been traveling with our kids, we wouldn't have felt comfortable taking them to the pool with all the lonely bro's getting

the $65 pet fee is a little high. usually properties will charge anywhere between 25 and $40.

the hot tub was a pleasant surprise and pool was enjoyable

free breakfast and dinner while traveling is a must and they have it

we use the pure honey packets on the kids waffles instead of the fake syrups and in our coffee in place of sugar and sugar substitutes

the awful music that was played during breakfast.

the bar should be in it own room away from kids view

the pool and hot tub were closed. it would have been nice to know in advance!

we arrived about 9:30 pm and went to the pool

the staff (sharon) from the front desk to the bar tender (rebecca) to the morning breakfast hostess (amanda) all were amazingly helpful and very

old noisy aircon, pool out of use

kids liked their breakfast

is a hot tub if you would like to use it and a guest laundry

laundry facilities aren’t great

the staff was friendly the breakfast was great. the room was very comfy.

toast, eggs, sausage, cereal, and waffles (my kids loved

my kids loved the pool and the fact that it was inside, so they could swim even if it was raining

we ordered room service and it was delicious

the room was set up and the pool was very clean nice big hot tub the bar was wonderful nice

chlorine in the pool and ventilation in the pool area was uncomfortable

now the breakfast was phenomenal

i booked this hotel, i looked everywhere i could to find out if there was a pet fee, & that information was not anywhere i could find it, but we were charged $40

friendly, helpful staff, nice fitness room

$20 pet fee

breakfast was awesome and the beds were comfy

spacious, clean and well stocked room. friendly staff and hot breakfast

lots of little kids running around-in the bar area-which felt strange

the lounge & bar connivence, love the room decor

really fun hotel, felt new, hip and cool. nice bar and lounge area.

wish the pool had been a little bit bigger and i wish the website would have posted a picture posted showing

the pool and bar

like the suite set up, kitchen fridge with freezer, plenty of room at vsnity

they allowed pets with out a bunch of questions

loved having a kitchenette and a separated living room/bedroom

not much breakfast choice,

great breakfast, nice clean room. good outside area for pets.

pool & patio area was clean & well maintained

pool could be bigger

breakfast is good

was no ice in the ice machine, the pool was small, no hottub and the breakfast bar was out of a lot of the food

location no pets allowed pool staff clean interior/smell/lobby

the hot breakfast was excellent. nice location and excellent service.

kids enjoyed the outdoor pool

clean pool

ladies that served breakfast (which was very good and well stocked) were pleasant and professional

no light in the pool area when it got dark.

indoor pool great for kids

comfy beds and the pool/hot tub were nice

pool and jacuzzi

indoor pool is a nice option for families

the room exceeded our expectations. pool was clean.

staff was helpful and fresh breakfast

location of our room was prime, close to the ice/vending machines, parking, laundry, pool & front office

pool was lovely

near our destination, reasonable pet fee.

the hotel was mostly empty but the clerk still put us across from the vending machines/laundry room

the pool and gym excellent

the breakfast was very good also and the staff was super friendly

professional, facility pool and gym excellent, room clean and comfortable, easy access to internet, and easy access to knokville

the breakfast buffet was confusing (bagels, danish, & muffins not included)?

the hours of operation for the gym - needs to open early - 6:00 am for us early workout people the pool was inviting but closed

bed was comfy, bathroom and room were clean. breakfast was decent.

breakfast had variety of options and staff was on top of cleanliness and refilling stations

check in and out was easy and breakfast had a good selection

very nice hotel and breakfast

clean renovated property and rooms excellent free hot breakfast

love to have some one bedroom suites available so we could have a room separate from the kids but still together

really wonderful hotel. exceptionally clean and breakfast was delicious.

no quarters for laundry

breakfast could go to 10:00 am

pool area was unstocked with towels both days it was empty and we had to ask the desk for towels

breakfast could be better.

the kitchenette is fully stocked with fridge, hotplate, and dishes

free laundry and gym are a plus

room was large and was nice having a little kitchen area

free laundry and gym are a plus

the pool looked small and not very attractive

great staff. nick the bar tender is great.

breakfast very expensive, bar very expensive

indoor pool was closed at night

the pool was way too small n that is why got that particular hotel

nice pool

quick stop off the highway; kids enjoyed the outdoor pool; breakfast was good

breakfast. not many choices for a diabetic.

the fitness center was great, the staff were friendly and everything was very clean.

quick stop off the highway; kids enjoyed the outdoor pool; breakfast was good

we had 2 kids with

others in the area and then they charge you additional fee for parking

clean, very comfortable rooms and beds. restaurant and bar food was great!

indoor pool was great for kids ! breakfast was excellent beds super comfy.

the additional nightly pet fee that was not apparent on the website

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

nice bar area

, and ryan , chance and austin at the bar

excellent restaurant and bar and service.

the little snack/drink bar is extremely overpriced

staff in bar not good especially young woman

the restaurant was also amazing with great breakfast options and a nice bar to wind down to at night

the gym was also nice an accessible 24h

gym is updated with great equipment

cocktail bar was amazing

brown amenities, turndown service with a chocolate bar and face wash, bottles of water, super comfortable

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

also, not very family friendly great if single, married couple with no kids or kids older than 13 any younger absolutely not at all the best place to stay

for a couple not a big deal, but with kids, a little more privacy in the restroom would be good

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in the lobby was great, the hotel decor is really pretty and gives a

great room, love the gym, bar is great, and all the details of this hotel is wonderful

happy hour at bar upstairs and pool is great

wish pool hours were a little later although no one really

updated, clean with lots of extras like the rooftop pool and bar, outstanding onsite restaurant, great location and complimentary breakfast

liked the rooftop pool and bar

the lobby, coffee bar, gym, rooftop bar, and our beautiful too

the menu was fairly diverse for a small kitchen, and the food tasty and well prepared

comfy lobby, great roof top bar and yummy breakfast

the breakfast was wonderful. it the coffee was disappointing.

knoxville -- easy walking distance to market square and a number of fun shops, restaurants and bars

24 hour gym. rooftop bar. breakfast was good.

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

pool was very shaded because it's on the 3rd floor and the building blocks the sun

the property had a great outdoor space with a bar and food

i would have gladly paid for the room service, but i had zero option to do that

within the hotel is a restaurant, bar and

really good gym/fitness centre

kitchen was

location and kitchen

i had a special request to get a frying pan for the kitchen as the only provided pans were pots

out of coffee at breakfast

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an extra night due to incoming storm

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

continental breakfast offered plenty of quality choices

breakfast was great, room spacious and comfortable

staff has pleasant and breakfast was tasty

my kids loved them

it would be even better with a bigger pool & hot tub.