swimming pool was a lot of gloride in it.

room service charge of 6 seems a bit much

the parking situation could be improved but it was ok.

parking on site

kids enjoyed the hike to the castle nearby

the wifi was fast

wifi worked well

breakfast, location, staff, pool.

spacious rooms, enormous comfortable bed, lounge area, good wifi, relaxing spa bath, tv, balcony, etc

looking forward to the pool and bar area next time

swimming pool was closed

d april) maybe booking

breakfast wasn t great

disappointed that the indoor pool was drained and spa closed for a week - no forewarning of this - would have been appreciated

nice location with lovely golf course views from room

the breakfast buffet was great, as well as the dinner buffet

the spa offers many services, such as different pools, hammam and sauna

double bed with cot side room attached had extra 2 single beds which was really good value the bar had a good range of drinks but didn't eat

one morning i went for breakfast and stood at the bar for around 7-8 minutes, in this time 3 members of staff ignored me, while walking around and

breakfast was in the bar area!?

wifi was working well and was fast

the pool was lovely, on 2nd floor so it was great to be up higher

swimming pool is small but has good temperature water which is good for kids

the amenities were great, pool, gym, sauna and also paddle court with rackets etc available at reception, no extra charge

swimming pool was available in january covered with greenhouse. great warm water.

wifi and hot water pressure

we had wifi issues during our stay in which the connection was weak.

good wifi, good parking, nice restaurant staff

wifi sucks

the wifi was also quite slow

fi) is not good

very small room as we were 2 adults 2 kids

have liked a room with two beds for a family of four- the kids had to sleep on a big cot, basically

have liked a room with two beds for a family of four- the kids had to sleep on a big cot, basically

bathroom door was kind of dangerous for kids.

breakfast was excellent and had plenty local produce , freshly squeezed oranges a choice of fruit ,

perfect place to stay,close to the airport excellent breakfast. bonaire within walking range.

breakfast was good on the first day, but on the second day there was no fresh orange juice anymore,

dont give you an iron, you have to buy the whole laundry service to get an iron

the bar and breakfast was good as well

including a breakfast at 53 for a double it was excellent

wifi was slow and twin beds not available

clean, easy to check in. breakfast good

staff, breakfast, location, quiet, clean, parking

we arrived at midnight the staff were very nice. the breakfast was excellent.

the hotel staff is polite and helpful and early check in was not a problem

lovely interiors wake up call service play room for the little one perfect for a family with kids

the location, the restaurant, the service, the kids play area, the staff was very friendly, the rooms area confortable

is well connected to russafa and it was very clean and the stuff are really so nice, only the kids area is just a small room for toddlers don't expect much if you have elder

.not the best location weak wifi not the best coffe. broken wardrobe sliding doors.

lack of a bar and breakfast being relocated down a floor due to building work in the foyer and reception area

the breakfast was excellent with plenty of choice and the staff were very efficient!

were generally helpful, they gave me a chair to work from, breakfast had good choices and the wifi worked well

location was great, staff friendly and the complimentary breakfast lovely

breakfast was very good

huge double bed a comfy sofa bed for the kids

the gym needs to be updated big time.

sofa bed was very squeaky so when my kids moved in the night it woke us all up, also we could hear person next door coughing all night

there s a school next to it so you hear kids all day long

to the domestic staff for the excellent cleaning job on the rooms, and to sandra behind the bar who always smiled and no task or question was a trouble to her

gym needs upgrading

place with fantastic pool, gym and lovely staff

service from the staff, pool and gym

location, rooms, hotel, staff, breakfast

every day the kids club run from hotel have access to pool and is very busy

wifi is

clean rooms, friendly staff, good location. fine but not great wifi.

there was a issue with the wifi and staff tried to blame on my latest iphone

no mini fridge-----wifi didn't work

wifi didn t work 4 out of 5 nights. very small closet

one day we lost electric and wifi for a while

nice restaurants around with playgrounds for kids

pool and gym area, modern room design, delicious breakfast, professional and friendly staff

staff during breakfast was also very helpful and kind to our kids

the pool is not designed by someone who swims - no easy side grip for turning whilst doing laps

staff was very friendly, our room was comfortable and perfectly ok for a family with 2 kids

the wifi would occasionally drop out.

the room bit small for a family of two kids but still it was a good comfort stay

the room bit small for a family of two kids but still it was a good comfort stay

and minibar were too expensive for what was on offer, no coffee/tea facility in the room, the wifi didn't work on my laptop, the walls are very thin and i could hear conversations from other

strong air-conditioning, water pressure, wifi, and good size bathroom

no tea/coffee facilities - either buy your own

free wifi

wifi worked well

breakfast was nice, and the staff was super friendly, especially to kids

room service perfect

the telephone in our room was broken, and we were not able to use room service

clean on the surface, dusty on the inside. no english channels for kids.

and the wifi works very good

the coffee at the breakfast can be improved.

the bar closed at 12 pm and room service around the same time

not all power sockets in the room were working. poor wifi.

the bar area was handy for snacks and reasonably priced

we stayed in the family room and my kids loved the bunk beds

she was most unhelpful on our last day and when she found the kids charging their phones in the reception area ( under the stairs) as we had a late flight and

late check out was possible for a reasonable amount

unfortunately spa was closed monday and tuesday so i only had one day to use it.

had to pay for room service if i wanted

outdoor pool not great, limited room service menu

a business hotel so not really the best for families with young kids and although they nearly tried the outdoor pool,it was just a little too chilly

ever some of the reception staff were a bit unhelpful and rude to other guests on our arrival wifi not

swimming pool is very small and at the terrace they don't serve any food.

although small the pool is ok for young kids but side panels are coming away

disappointment the pool it looks like a pool in the pictures it's a tiny kids pool

exception pleasant and helpful, particularly the waiters in the absolutley spectacular roof bar

the gym could use a little attention.

slow wifi

very helpful staff. good fridge and wifi. very convenient location.

amazing rooms, strong ac, and the gym, while sparse, is very usable

good breakfast ans fast wifi

laundry service was good albeit somewhat expensive

also not good wifi connection probably due to distance from router

gym has no air condition

the bar service

boutique hotel was perfect for us, clean, excellent location with super friendly staff and great breakfast

for either, 2 mins from science centre and dry riverbed area for cycling about, plunge pool & gym on roof top

pool and sauna were very good as was the gym

ce in august

drinks at the bar were very well priced with a good selection to chose from

nice hotel, well located. great breakfast with many options

the lobby area, coffee bar, the gym and the terrace

the gym could be improved a bit

weird in saturday night they locked the door so had to ring the bell for it also other than the bar there isn t anything else

very plush room with lots of space. good value bar prices.

out of order turkish bath, limited room service menu

the gym was very small and equipment was limited

the lack of size of the gym in the hotel

wifi extra and the room just a tad on the small side

location bar and terrace

no pool and the bar closed at 11pm

very comfortable beds, frequent changes of bedlinen and towels, room service every day

staff was very gentle, the room had all that's necessary

the central location and immaculately kept rooms. good free wifi

fe, wifi, tv, fridge, hairdrier etc), and it was very comfortable and clean

the wifi connection is very fast and works beautifully

was extremely good, the cleanliness, the staff, the location, the pool evem the room itself was beyond expectations

hotel bar was also reasonably priced which shows all the sport

nice rooftop bar and pool

pool on the 7th floor,the personnel were helpful and friendly,the location was good,the speed of wifi was amazing in the

except windows very friendly staff - we complained of noise from another room

excellent- perfect for early check in and late check out

because of covid, the restaurants were closed in town so 3 of the 4 nights we had room service

they have an awesome system of late check out just for some more instead of paying for a whole day if you want to check out at

excellent- perfect for early check in and late check out

the entrance was stylish and we received a warm welcome with early check in.

internet/wifi and mobile connection in general is very bad, which for someone who needs to work from the

the wifi signal

wifi kept acting up

iting messages) and does not work for watching movies/netflix

the wifi was very slow or never working

the curfew and covid rules it would be nice to have a bar to have a late night drink, but this is just bonus

good air conditioning, comfortable large bed, small fridge with minibar, fast wifi

wifi signal was too weak and slow

the breakfast and bar section of the hotel are super enjoyable

wifi is a bit iffy

i wish the rooftop bar was open but understand not open as due to the season and weather

the room was perfect size for a couple, room service was excellent and bed was very comfy

shower was very good and complimentary mini bar was nice upon arrival

the rooftop bar and complementary minibar were great too

fantastic rooftop bar with excellent service, which was an extra bonus

the service is amazing as staffs are helpful and gave us free late check out

i need late check out and iron, they helped very quickly

we got to see the view from the gym/plunge pool on the roof

spa not open, covid i suppose.

the hotel was spotless and prompt room service

slippers and bath robe in a 4 stars hotel, no room service

wifi reception was really bad in room 304, only decent reception was on the sofa.

bed with extra pillows, they allow us to late check out, nice neighbourhood, not so far, 20 minutes, from the city centre and with many

nice hotel with a great breakfast, and ideal location for exploring the city

daily room service

room service a bit too persistent - didn't need room cleaned every day and wanted to sleep in some

was bright and clean and had a fridge/hairdryer/safe deposit box/tv and good air-conditioning and wifi

wished the bar and relaxation area was a little bigger

the bar had no beer

nice gym

they knew something was wrong when we checked in as they told us the water in the mini bar was free, with that said they still charged us for a

my tea for stomach with me, they didnt give it to me, instead they said that i need to pay a room service and pay a full price

minutes by bus around the corner to city center and a 10 minute walk to the museum, lovely small bars around in the area; islas canarias 2 blocks away really serves the best paella and toni s

also when ordering room service the staff barely spoke english, so it was difficult to

i couldnt call for reception or restuarant for any room service

at reception they did not have anything for children and they didnt bring a plate of fries so kids with no food at

rooftop bar was good too

very good wifi - even for business mails with big content

the wifi was fast and steady

air conditioning and wifi

flexibel, early check in, late check out

was superb, large modern bedrooms, a great breakfast selection, a rooftop pool and a reasonable gym

lovely pool with bar service

staff were very friendly with storing bags and early check in

we did use the gym while we were there and although still simple, is better than most hotel gyms

this hotel had everything, two restaurants, a nightclub and a gym

bathroom didnot have a door. hard to have privacy traveling with kids.

we waited until 4pm to get the room despite the fact we arrived early in the morning with two kids and that we booked homey suite

no tea making facilities but tea from room service was cheap

the restaurants and bar onsite were wonderful