beautiful hotel, wish we had longer to use the pool and other facilities.

semi private bedroom on 2nd floor fun activities for the kids great food with gluten free options

breakfast. it would be better if the hotel could provide a buffet breakfast.

the food was really nice and breakfast portion were very big

great amenities which included a gym, gaming arcade, children's play area and a well stocked shop

the restaurant at the hotel has good traditional food plus some vegan options and there is a bar for drinks

never had breakfast hotel was great and lewis behind the bar was amazing

wee bit on the dear side for what it was like it was a breakfast in bed but u where changed for room

the beds were comfortable and we had the facility to make tea; the gardens a delight and parking plentiful

staff were lovely the view was beautiful parking is available and plenty we had a lovely balcony with a lovely view the bed was so

very comfortable, also i was pleasantly surprised how quiet it was, considering it was above the bar and by the road

late check out 1200

minor things - thin doors to room and very creaky floors - can hear a bit of noise from the bar and the tv only really worked on 1 or 2 channels- needs boosted

the bar was great with cocktails and a good selection of wines and spirits available

and early morning walk on a pretty stretch of coast, best start to the day after that gorgeous breakfast

breakfast thrown in with lovely big bedroom, staff all very helpful, nothing to much trouble, room service also available

the room service was good

welcoming staff, clean spacious room and good breakfast. easy parking.

wifi not great

add to this the friendly staff and plentiful car parking, what more could you ask for

lovely hotel for staying in or even just to sit in the bar for a drink

atmosphere was great, friendly bar staff, security & cleaners

kids running up and down the landing

i was a single guy travelling with my 2 young kids (7&4) the staff couldn't do enough for you and the beds were really comfortable

food and when there was no place to order in from due to the time they provided crisps from the bar excellent

a quiet location, free parking, restaurant and bar inside of the hotel with very affordable prices

room and breakfast excellent.

didn't use the bar due to other commitments so can't report

breakfast was really good

nice hotel inside and out with really nice staff great cosy clean rooms and a very good breakfast in morning ud83dude01 all in a very nice place to stay if in kircaldy

the wifi was ok but quite weak, uploading items on my laptop was impossible

no wifi in the room.

breakfast was very good spoilt for choice and evening meal

we had drinks outside on the patio in the lovely warm sun, dinner that night, and then breakfast the next morning

room was spacious and spotlessly clean. dinner and breakfast were really good. great choice

the hotel was exceptional and all the staff were always helpful and lovely to talk to, the breakfast was outstanding

very close to coastal walks and golf course

the bar was nice and the breakfast filling - the lunchtime/evening food was excellent

with out pet dog who is 9 months old she was fussed over by all the staff she was allowed in the bar while we had dinner and breakfast

it was a bit daunting eating and drinking in the bar area in the evening on my own but the lovely ladies pam and sharon made it so comfortable with

parking area and garden well kept too

great friendly staff, great breakfast, location was great, spacious, comfortable rooms, free parking, great value for

breakfast was good, we had room service the night we stayed and the food was good and hot.

great room, loads of parking, excellent food, and great staff. what more do you need

wifi poor strength in the room i was in but ok if downstairs in the foyer of bar

breakfast, so very disappointing

i highly recommend the brûlée porridge with whiskey for breakfast

the dinner and breakfast were of the highest quality and standard

fingal is a great experience all round and breakfast is worth a mention to

breakfast was great and the close proximity of the tram is ideal to explore the city.

30, a group of kids were on our floor who were very noisy

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on the hall floor

gym was overstated in the facility description

room right next to laundry had to walk round laundry and staff to get into

comfortable bed and spacious room, wifi is not stable though

pool was too cold lol

it was a shame that limited time for kids to use the pool and jacuzzi was out of order.

the price for the room 330 for a sat night and still had to pay for breakfast and extra 50

breakfast was ok. nothing special.

gym restaurant cafe swimming pool staff were amazing bus stop to city and other locations brilliant

staff room service location

laundry service

the breakfast was absolutely delicious and we even got room service our first morning which we so appreciated

no room service no room

bar manager mark made our overall trip fantastic

early check in was greatly appreciated, we will return

it from the beginning: the really nice and helpful staff, the lovely room with all you need, the bar and the food

the bar and drinks on offer are extensive, and very good

an issue with the phones which was not communicated so i spent quite some time trying to call for room service and getting a busy tone over and over

beautiful building, lovely room. great bar restaurant area, nice staff and nice atmosphere.

beautiful breakfast room loved poached eggs service kind and efficient

staff very efficient and friendly and organised an early check in

not find the fitness suite, although i did not have much time

good location, nice clean room, excellent breakfast and room service and staff were brilliant.

the breakfast was an excellent choice of buffet food

quick and excellent laundry service

great location with a nice bar and friendly staff

great location and breakfast

to renovations, the bar was not open

great choice of hot and cold food at breakfast times

this meant no gym and no bar

anatholies nicholas and the team very helpful especially for me with 3 kids

the kids loved the fact that there is a children channel on tv

the breakfast is still buffet style following the guidelines for covid

really hotels fault, but a family was bashing doors as their kids ran between two rooms - the reception did talk to them, which was good

room was still spacious even with the sofa bed pulled down for kids

glorious bedding and fantastic breakfast in the room service

location for theatre at playhouse was brilliant and snug bar in the hotel was perfect for a nightcap after

lovely bar area

hotel, stunning rooms and roof garden, staff excellent and even room service food was good

to a courtyard with a beautiful view to an inside bar area

breakfasts, good wifi, easy walk to national and portrait gallery and top end shopping, level walk from waverley

the room that had a very noisy air-con or pipes

all staff were incredibly helpful and friendly, the breakfast was superb every day and included a great selection

subpar wifi, skimpy breakfast portions

loved the shower with aveda products, very comfortable bed, complimentary treats and the gym was very handy

)and the kitchen closed very early (well before 830/9pm) so after a full-on day out and about in edinburgh

room & a good size toilet early check in great staff location - walking distance to everything

we can do early check in when she found that our room was ready when we were at the counter

the room was ginormous. the bar was great & the outside garden was a lovely surprise

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone's home

the bar was still open when we returned from our evening out, good collection of drinks

easy to walk to from waverley station good bar on ground floor to have

overall, i totally enjoyed my stay and will be back again with my kids

we opted for a simple breakfast one morning which was in the lovely bar area which was perfect and great value

prefect with a bar in the hotel

laundry service

service is nice, and the staff sweetly upgraded us with a late check out

atmosphere was amazing, rooms are spacious and cozy. lovely dining area with a bar too!

i would have liked a small bar fridge to store luch in the go things

would have been lovely if the fires had been lit in the bar area

gym was not as well equipped as it could be no access to spa and sauna

bar with views of castle were stunning

the rooms are exceptional and the staff on welcoming you in the bar and restaurant staff were

spa looks great

excellent hotel/staff/bar/spa staff

feel the reception was in the bar with people surrounding and drinking

lovely bar and breakfast was amazing

lovely hotel, nice rooms, great location, friendly helpful staff and room service was nice.

towel rail did not work, so had damp towels to use, as we had opted to save energy by having no room service

was told it was 24 hour room service but phone rang out at reception at around

small bar but we didn t use it

the foyer area

lack of room service/restaurant (other than for breakfast). (+) super breakfast room service (+) room service breakfast always on time and delicious (-) room service stopped at 9 (+)bed was very comfortable. bathroom lovely and warm. good room service. great location and quiet (-) room service would have been helpful (-)mini bar or room service so has to drink the bathroom water (-)room, incomplete room service, expensive at over 900 for three nights, expensive breakfast at 18

room was big, bed was so comfortable, the mini bar in the room was handy and topped up whilst we was out, the ensuite was massive, the hotel staff

very comfortable beds and an actual bar fridge

service charge on food order at bar

the style is beautiful, the breakfast outstanding

all the staff is very kind. great place to stay with kids. was my 5th stay with them.

breakfast was great

nice bar area, with friendly, welcoming staff

la carte, which is true luxury

the spa was very small

when we checked out for services, e,g service at breakfast and we had already paid for breakfast; room service ie for making the bed and changing the towels, we had already paid about 500/night

time visiting and still yet to get a spa appointment despite numerous requests up to 6 weeks in

absolutely loved the hotel, the food, the service, the rooms, the ghd hairdryers, the gym

useful small gym - they have an erg machine, which was great for me

wifi not great in on level 2

pool and steam room were lovely, beds comfy and cooked breakfast delicious

from the service at the reception to room service and breakfast staff was excellent

kids ate free

rooms had no air conditioning we had to move both rooms including kids the kids second room faced a wall outside the room was filthy where rubbish and debris had

the wifi did not work at all nor did mobile phones rooms could have had better soundproofing - could

will be better if you bigger gym and spa centre

wish the gym wasn t so hard to reach and was larger.

they did us early check in,and upgrade our room.

only downside was wifi wasn't the best

location, room itself is very nice, room service and staff very friendly

we ordered room service for full scottish breakfast, it wasn t great

no room service

an excellent stay the bar and the night club was amazing we also had a lovely happy birthday message left for us

nice swimming pool and spa area and very extensive gym

there were nice touches offered daily - cookies and milk for kids, slippers and turn down service for adults, and fresh waters in ample supply

the breakfast was great quality

but at the balmoral they had equipped the room with kids dressing gowns, a secure step in the bathroom so the kids can brush their teeth, kids shampoo

great for kids

very good location and the breakfast was perfect

we got a great room with a view as requested and the room service, even if the restaurant wasn't opened yet, was amazing

i ordered room service for my evening meal and the caesar salad was so delicious

view from the window, decor, comfort of the bed, robe provided, waterfall shower, toiletries, room

a wonderful daily breakfast included with the stay

in the morning was not impressed to have to step over laundry outside the room door

very pleasant and friendly reception bar and restaurant staff.

needs a better selection of food in the dinning room. bar menu was better with more selections.

the location was amazing. the staff was brilliant and really enjoyed the bar and restaurant.

especially the bar staff who gave us much advice & suggestions on what to do & sights to see

great facilities including gym and parking

a lovely large bar space

missed the fresh bread at breakfast but i think it was a general problem in edinburgh

stayed here twice and always amazing. gym is small but all you need for a hotel gym.

nice gym and everthing very clean

requested early check in which was available for us.

staff, atmosphere, location, cleanliness, food and drink, comfortable rooms, gym

lovely and on the second floor,breakfast choice very good and the upgrade to the bar and restaurant was amazing,we stayed last october it wasnt done then

twice in advance, very poor lighting for evening reading and applying make-up, no information re wifi connection

flight was cancelled, so we arrived early to check in

were comfortable with nice added extras, breakfast menu was varied and food delicious and the areas to drink and relax were so

wonderful ambiance, great bar and restaurant

our room was beautiful, along with breakfast

i wanted to find out what the wifi password was but i didnt want to have to go down to ask about wifi but i did not have a way to

we enjoyed the location, the restaurant, bar and common spaces

didn't have a gym

room service breakfast was amazing

bar & facilities incredible, cinema & gym too

staff excellent. restaraunt and bar change around is great. some of the best views of edinburgh.

macarons, hot chocolate, spa waters, news paper, cinema, robes and slippers, lovely local toiletries, towel warmer, stocked

donnie on the concierge team was really helpful moving our car in and out of the car park spa was a lovely addition to our stay will definitely be our first choice now when we visit

early check in available, very helpful friendly staff

12

access to pool, breakfast good, service with a smile, room available early

stylish comfortable, clean hotel

hotel stuff was extremely friendly, location is very central and breakfast is quite good.

our bed was uncomfortable / felt like it was lop sided and mattress needed replacing i also add laundry done and many of my shirts came back with grease ( black ) stains almost like mould or

i am a croissant snob, and the croissants at breakfast were delicious

the bar wasn't manned at all when we tried to get a drink

excellent service in the bar

we could hear the kids neighboring room. this could be from the connecting door.

breakfast, very fullfilling

wifi speed is poor

wifi didn t work on the first day but started working on the second but didn t affect us

amazing location awesome staff loved the place should have pools and more facilities for kids

great bar with delicious cocktails too

bar service & room service outstanding

only complaint would be that our room was situated next to a high foot-traffic corridor and room service would often station there; the noise was tolerable for my wife and i, but our dogs

swimming pool and location, early check in was great

staff, great bar area

room service is great

30am)

the room service menu is really limited.

wifi connection is very unstable.

late check out at 12 was great for a long lie

i loved how the staff was so attentive to our needs especially having young kids

was very clean, breakfast is very good, kids playground is near the restaurant

but he was super helpful and kind both mornings with sorting out high chairs etc for my kids

hotel including room, dining area, bar and reception were absolutely lovely and the staff were wonderful

excellent staff, proper breakfast included

loved the mini kitchen and it was digs by arrangement which was great

early check in

offered an early check in and also held on to our luggage after the check out time

loved it had a small kitchen with a fridge

welcome drink. the bed. the kitchen. the shower

breakfast was brilliant

thing i could suggest as someone who doesn’t eat eggs is maybe a couple of other breakfast options but they were more than happy to substitute so it didn’t cause me an

early check in and superb staff at reception and bar area

excellent location, great bar at the hotel, comfy bed.

breakfast was the best hotel breakfast i’ve had in ages

perfect little bar area to the side of foyer

local access to town and station. breakfast was excellent highly recommended

our room was super quiet and the hotel provided a bar till midnight

the exchange rate makes everything expensive, but this room was priced within my budget and the breakfast

the kids complained the sofa bed wasn’t comfortable.

it would be nice to have gf biscuits in rooms, and as pastry choice at breakfast

we also had room service which was brilliant, didn't take long and food was yummy

the welcome we received at a very early check in was superb

the wifi system is not good enough..too bad.

also the room service was 24/7 which was fantastic

to swap the soaps in the bathrooms for hand soap, as seems a little wasteful to throw out a soap bar after one use

library and bar for relaxing in the evening, the decor in the first and second floor, the view from the room

although we were a couple travelling together with no kids etc

loved the library and bar in the hotel, and the room was really great value for money

the bar was stocked with local drinks and the staff serving were knowledge about the selection and