, no fitness center and pool looked nothing like pics

and i saw a pool covered up on the premises

have a pool

pool was not open yet first weekend of june

couldn't use the the pool...they didn't serve breakfast like the ad said

the bar staff was friendly and made you feel like you knew them forever

i also enjoyed the options of snacks in the front not to mention the gym

staff at front desk and at the bar were friendly and excellent service.

the mocha from the lobby bar that was one of the best i've ever had

just a little bar that offers food at various times of the day

parking was great and close to the entrance

good breakfast

no wifi service

it has a free parking

cleanliness, breakfast, and parking space

went to the prime rib, sat down at the bar for over 5 minutes to not even be acknowledged

casino

food in the sports bar was good

smoking in the casino

the room was a good size and the coffee bar was perfect

was not clean (kitchen) and refrigerator was broken and was making funny loud noises

the hotel was great i just think breakfast could have more variety of things.

friendly staff. rooms were spacious. great value for breakfast.

we like the bed and the kitchen area.

pool the kids loved , mangers were very understanding and careing - too bad hotel was not as nice

the shuttle bus drivers were very nice

they accommodated me with an early check in, which i very grateful

room was upgraded and very clean. walking distance to a couple restaurants and live! casino!

friendly staff and nice location close to airport/casino/stadium

their breakfast set up in the morning was also a plus

the breakfast was very good!.the eggs were warm and the food was plentiful

booking.com charged my for breakfast and you said it was free

best hot breakfast ever!!

it didn’t bother me too much as i needed my rest but my wife & kids needed it

the only thing i did not like was the potatoes ate breakfast.

i can’t speak for the pool or gym facilities because we did not use them

we weren't there long enough to use the gym, pool, etc

the pool was nice size &

the pool and where it is located and the tool good care of me

nice and clean hotel, everything is close by for attractions, kids love the swimming pool.

the bed was very comfortable. the room was very spacious. the gym was very nice and clean.

kids enjoyed it though

$17pp (including kids) plus tax ($20pp) for recently defrosted muffins and bagels and runny oatmeal

break would be a great way to leave pool time for adults that don't want to be around a bunch of kids

on site starbucks was a bonus! kids loved the indoor pool. hotel bar was neat and upscale.

the room was perfect, and the breakfast was delicious. thank you.

workers were nice and i didn’t realize they had a pool but i’d definitely use it if i was to stay next time

pool ready and kids loved it

we had a view of the pool which looked very clean and really nice, it was too chilly for a swim but it really looked

amazingly delicious breakfast pool laundry room genuinely caring and friendly staff

the pool

we enjoyed the pool very much.

husband, kids and i stayed here to attend the monster mania event being held in the lobby

a late check out apon arrival which they granted for 12:30 but come 10:30am house keeping started

the gym.

room was clean and the adjoining rooms were cool for our kids they had there own view and loved it

it was clean convenient very comfortable,it also have a on site laundry which is so convenient

bar and cafe had friendly staff and food and drinks were excellent

the food and drinks at the bar were very reasonable

the staff was very friendly and the kitchen staff was accommodating to meet our needs

breakfast was good but quite repetitive. it could use a better variety.

breakfast in the morning was quite the spread

very very friendly staff great breakfast

the breakfast needs improvement, add some cheese, fruits, vegetables

the staff, especially housekeeping the people who prepared breakfast were so very friendly

the gym was new and great

no room service or maid service to speak of

common spaces are a bit outdated, the bar service wasn’t nice, and the pool was closed for “covid reasons” even though all other

had 6 kids with us and was told the pool would be open by the 3rd (it was 105 outside so a pool was

shown the comprehensive breakfast menu and thought it would be great for both us adults and the kids

bed was extremely comfortable and the spa tub was also very large

room service was

the room we stayed in had a spa tube so that was nice to soak in after a long day of travel

coffee was gross, no gym facilities

only thing that i didn t like is that the gym is not 24/7

the history and the history tour uniqueness the breakfast

breakfast was stunning, that home made granola and pastries, so goooooood

included, could check out umbrellas, quiet, bathroom with jetted tub and separate shower, kitchen(stove, frig, microwave) with dining table, sofa bed in

great shower and lovely breakfast included in your stay

extremely comfortable bed, kitchenette, pull-out sofa, modern bathroom with all the amenities - like a small townhouse - great

i booked the corner spa room

that there was no laundry facilities and no pool

rooftop bar was really beautiful.

so my 3 kids and i use only one bed

the only options are room service

will say the one poor thing was the complementary breakfast due to covid they can not offer much, but all there really was to eat was yogur, granola

clean, quiet room with courteous staff and excellent breakfast.

they’re breakfast was good as well, the room was great

breakfast and the staff were very helpful and so nice

excellent breakfast!

rooms needed refresh the 2 of 3 machines in gym didnt work very disappointed with property

gym- very old, equipment breakfast - terrible

i really enjoyed the heated pool, gym and location.the room was comfortable and a great price.

don't do breakfast every

this hotel was a pretty standard holiday inn. had a lot of fun at the bar attached.

having a fitness room helped keep me on schedule while away from home

the complimentary breakfast was nice and the free shuttle.

convenient location fantastic breakfast

every thing staff were so helpful and friendly breakfast was good

breakfast was okay

gym could be a little cleaner

you order room service you have to come down and get it , the food is not deliverd to your room

pool was basically for the kids

room next to laundry room, when some guest started to wash before 5:00am

perfect location has a pool, restaurant, friendly staff,clean and comfortable rooms and best of all centrally located

the bar closing at midnight i thought for a saturday night it would be open later

i enjoyed the quietness and cleanliness. i also like the gym and pool.

booked for 3 people room with kitchen and sleeping sofa but for the hotel staff the 3rd person doesn't exist and had to asked for

we were still asleep, we had a late night at a concert the night before and check out wasn't until 11am so i'm not sure why they

well i wish there was room service to where we can order food other then breakfast.

clean great location kevin the bar tender excellent

for some reason every dumbbell in the gym was gone.

everything except the bar closed too early but i understand why

hotel guests have to go all the way downstairs to access bar in rooftop.

rooms were spacious and clean, gym was sizeable and had loads of equipment and the location was very central

late check out was extremely helpful

there is a small but decent gym in the hotel

breakfast was great, staff was awesome, location was perfect and very clean.

laundry available if needed

my kids love the fresh pancake machines with sausage and hot choc

location service cleanliness fitness center lap pool

gave you lists of restaurants, had a starbucks inside, had the most beautiful gym i've ever seen, the list goes on

great access to amenities in the pool spa area as well

i have three kids and 2 of three are twins so i understand being a parent and what happens to go with it good or

it doesn't have a pool for family. it's a lap pool from the gym next door whose staff is rude.

gym and pool are closed in the cold weather months, breakfast is okay but it can run out if you get

clean room, clean pool and very friendly staff!!

i liked the breakfast setup very much. being able to make your own waf was awsome.

i also loved the in room spa tub, it was the perfect way to relax

inwas able to use the gym facility after hours at

hotel bar was very generous as well

same in the gym

the bar area is nice and they also have on site parking (although you can self park around the corner

bar and restaurant that was open and inviting space (not dark or clubby feel)

dark, super noisy, and no city view at all (just facing a gym)

the staff were very professional and the breakfast was delicious also the room was clean

breakfast nothing to get excited about

breakfast was nice

the fitness facilities were great and a larger than normal room size

more vegetarian options for breakfast

and modern feel and decor, staff were accommodating of early check in and late check

the restaurant offers outstanding meals coupled with a lively entertaining bar for their guests

and no room service

enjoyed the bartenders, carlos and a young lady forgot her name

and modern feel and decor, staff were accommodating of early check in and late check

i only wish they'd have noted upon booking that room service, spa, pool and gym were closed

they accommodated me with complimentary late check out which i was very pleased with

wish that there was a complementary coffee bar downstairs

perfect location, great staff and the gym is top quality

the gym, the staff, very clean and safe

no microwave or room service. coffee pot outdated.

eded early check in), to emily at the front desk as they had me listed as milldsllen simone and to

amazing gym-probably the best hotel gym i ve been to

too many screaming kids at the pool

room service took no more then 15-20 mins and the pool was fun

fa) was made

everything - great bar :)

the spa was very disappointing because you had to walk into the public area in your robe, and it was

loved the location and food and drinks in the lobby bar would great

lunch at the bar was fun- gorgeous room

kids running all over the lobby, kids climbing outside tree

also, i asked the maid for another bath towel and she dug through the dirty laundry and handed me a towel from beneath dirty sheets and towels

also has coin-operated laundry room

ordered in-room dinner for the kids

to refill bottle, i'd have to go to the gym in floor

nothing really i would say they should have a bar open till 2am.

amazing views. loved the rooftop pool. was a treat to have a spa too.

next, we visited the seventh floor outside area with chairs and the much anticipated heated pool

lovely hotel in a. excellent location. nice bar and the room was great with tremendous views.

staff was very helpful - signed me up as marriott bonvoy member so that i can get complementary wifi

i loved the 'kitchen' area, and that the left faucet handle is filtered water

i loved the grab and go breakfast. the options are good the rooms are big and modern

breakfast was great and my fiancé couldn’t have been happier

breakfast was very good. nice laundry facility. great location downtown.

great service, room, breakfast, location. gym looked nice.

i did request an early check in but i understood that is not a guaranteed but what made it worst was not only did

gym

the restaurant and bar on the 10th floor was amazing

were allowed early check in

bed was so soft ( could sleep in it forever), staff were very friendly and allowed for a early check in

staff was amazing, super nice, they even let us have an early check in

the laundry on the lower level can only be reached on one elevator & requires an app that mandates a

gym facilities were a bit limited

gym has full range of

loved the guest laundry room—kept spotlessly clean

the free breakfast was a cool perk

everything breakfast was the best one ☝ud83cudffd

it’s was no breakfast

also, fitness equipment was offsite

i went for the breakfast one morning and they had no yogurt, bagels, fruit. disappointed.

location, historical atmosphere of the building, breakfast buffet, bar.

n t think

location, free wifi.

bar and coffee counters were great loved the daily

the restaurant and bar was very busy on friday night and the bartender was very quick and made drinks on point

the free breakfast at the

new clean facility, great staff, convenient laundry facility, good gym, and excellent self-serve coffee

perfect location, good breakfast, 24hour laundry

the kitchenette was more than i expected

it has a microwave, refrigerator, dishwasher and laundry room

only suggestion is we assumed room service would automatically come every day

the her spa tub, bed was very comfortable

would have expected more in the way of complimentary breakfast offerings.

booked the king room with the spa bath and it didn’t disappoint what so ever

only disappointment was that the free breakfast was not true

very confortable king sized bed the staff was super nice, and accepted to give me a late check out to give me time to shower after my marathon

sofa bed was extremely uncomfortable for our kids, it was clearly quite old and worn and the springs could be felt

kids running back and forth in the morning and no hotel staff came up to address it

no room service

location, service, parking, gym

they were very helpful with an early check in

as a hotel i would have preferred more amenities

get it that the kitchen is fully equipped but with no food

the studio) all the way up to a fully equipped kitchen in the larger units

the bar looked very cozy and cute, although we didn't go there either

gym on ph level.

the wifi was efficient enough to do virtual work from the room

am) which gives you plenty of time in the morning, nice selection of

the gym was small but useable, had everything in there for a full range of workouts, plus a yoga mat in

staff were nice, the room was great, the free wifi was insanely fast

having a pool + sauna + steam room … heaven

we stayed on a sunday so the hotels restaurants and library bar were closed

gym and spa and spool were an amazing way to wind down after a long day

the spa was also excellent

the spa messed up the facial requested.

entire lobby and bar are under construction

the bartender late at night was so nice

the bar was good and the drinks were fresh

saturday night, june 16th, we wanted to get a drink at the bar

a special remark to ana at the bar she was really professional and friendly in a delicate way that i have really

a trader joe s, right by reading terminal market and great museums, lovely welcoming staff, early check in was no problem, nice open atrium in stylish, dramatic lobby

loved having access to laundry machines

no gym?

room/gym

too cold, no blankets

it would've been nice to have some kind of room service.

like the convenience of the gym being 24 hours

wifi had to be re-started every time we came back to the hotel and kept dropping - going off so we

ideally the shower stall should have had a safety bar or two on the wall

wifi in breakfast area not available

such a nice property. the breakfast was yummy!

breakfast was too understaffed to provide the quality experience you expect from this type of hotel

comp breakfast

the lady worked at the breakfast restaurant was especially very friendly and nice

excellent staff and very good breakfast.

friendly staff, free breakfast, spacious and clean rooms, good gym.

kids weren't with a responsible adult at the pool

the free complimentary breakfast was great.

breakfast could have been better.

bar was closed but one was open down the street and the reason was covid19 which did not make

art bar closes early

they had a swimming pool, a laundry room, and a gym

my room was cozy and sleek, i slept well in the bed and enjoyed the bar downstairs.

they very kindly agreed to a late check out, which was very much appreciated

wish early check in could be “earlier”

the pool/ spa, room and restaurant have the most incredible views of city.

the food is fantastic; the pool, spa, rooms, gym all fantastic

superb location. superb hotel. superb room. superb pool. superb spa. superb staff.

infinity pool

room service was wonderful and delicious

both at the desk and bar were very attentive

then the next morning i wanted to go to the gym and asked the guy that was preparing the food where the gym was and he could not tell me where

amazing complimentary breakfast selection incl bacon, scrambled eggs & pancakes

a grab bar in the shower

i get it they had a bar and she was probably hoping we would grab a drink there

noises from outside, probably from the laundry room.

no grab bar in the shower/bathtub. no night light in the bathroom

walkable to great bars and restaurants, a really lovely atmosphere

loved the hotel bar and be able to take drinks to room/pool etc

com i recieved constant emails from the hotel during the stay about upgrading for $56 or late check out also for $56, which just felt like they were trying to get more money from us

they need bar stools for the kitchen. there?s no place to sit.

the great amount of space in the room the location the pricing breakfast selections

the full kitchen and common space was spacious

feel the breakfast could have been better

the breakfast was also appreciated

our suite was the perfect size for us and allowed the kids to be able to run around and enjoyed the sitting area

no gym accessibility in the hotel dining facilities?

the sink in the kitchenette and bathroom smelled like sewage, nothing a good down bleach couldn’t fix

the pool closed th gym was limited

while waiting for the shuttle bus, i noticed a meal delivery person attempting to use the elevator, and the front desk

it takes just a few minutes' walk to franklin institute, which's the kids' favorite

rooms are clean and pretty cozy, beds are comfortable, decent gym

kids n adults running n staff did nothing

no early check in, not even if you’re willing to pay a fee.

were very comfortable, we were given early check in and the property was within walking distance to the latter-day saint philadelphia

staff was very friendly the kids had fun no complaints the price was awesome i will come back here again so nice and the

never got back to me so we ended up having to carry all the luggage down to check-out with two kids in hand (2

there was free wifi, a pool, and a fitness center.

i figured the kids can get some pool time in before we travel

free shuttle to/from phl airport

coffee bar in front lobby so convenient and barista very nice

we also didn’t like getting woken up every morning by screaming kids before 8am

room service food was terrible

room service breakfast choices. good room size and view from room.

i enjoyed room service hours and the bar in the lobby

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

do not consume the alcoholic mini bar items

but of course the gem is the giant gym with fascinating views over the river - a dream place to exercise

the pool was wonderful

the gym is located on this level and is incredible

hotel bar restaurant was basic, and was what i needed, but wish i could have had a car to try another

late check out and bathroom for handicap

will not bring wife and kids a mile from this place

valentine would not extend to me a late check out and was not professional about it or accommodating in any type of way

i worked out in the fitness center which was well maintained

great airport location, very clean and quiet. shuttle driver was on time and very helpful

only down side that is not advertised is that the kids are not allowed in the pool after 9 pm

we enjoyed the pool as well

pool was closed

was no food at the bar and the walls were paper thin so we heard kids running up and down the halls the whole time

a shuttle runs to the casino frequently, which is nice if you’re into gambling or you want to dine

a kitchen is present, but it lacks the necessary cooking utensils.

property is affiliated with a casino and when the shuttle returned at 2 am my neighbors brought the party home and made a racket until 7 am

didn't appreciate the fact they're advertising the kitchen, but they don't provide pots, plates, or pitchers

shuttles run every couple mins to 2am back and fourth

good breakfast

our request for adjoining rooms was granted and so was our request for an early check in on atleast one

the hotel, room and shuttle was clean and nice staff.

very nice breakfast and staff

the staff were courteous and willing to help (front desk, housekeepers, kitchen staff)

had to ask for wifi password

perfect location for family visiting kids studying in upenn or drexel, a vibrant,bustling and walkable neighborhood

ordered drinks from room service; they never came. ended up canceling the order after an hour.

location, comfortable room, free wifi which is important to me; bar and restaurant; great

no problems with the wifi

no room service

location was great . small want to my kids schools, drexel and upenn

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested) (+)laundry facilities on premises. great gym and pool staff was amazing (+)business center,laundry facilities

room service was very late in cleaning the room for example we left the room at 12 pm and retunrd

friendly bartender and room service server

the common areas are quite nice - a library where you can sit for drinks or just chill, a cool bar and a large vestibule for waiting for quests or simply to rest

the hotel bar closed at 10:30pm

comfortable and clean. nice fitness center.

from the room, to location, staff, cleanliness, atmosphere, and fitness was exceptional

didn’t try the food there but the bar area looked nice

hotel location is perfect, direct walk from terminal b, gym available for some stretching in between 2 long flights

we were tired and ordered room service and the food was delivered in 20 minutes, hot and very good

man approached my teenage son in the gym and followed him to the elevator

it is always good to provide that kind rooms travelers who are having kids

convince to airport great bar with food

breakfast was fine as well as everything else

there was no breakfast. it was not the staff's fault, the delivery was late.

location, laundry and efficient staff.

had looked at all the amenities, and it stated that you all had a laundry room on site

laundry facilities.