were on the first floor overlooking the square and it was a bit loud at night until the bar below closed

the next morning we had a late breakfast (usual french fare) and the staff at the bar were sour and unfriendly, in particular the

bar prices are extortionate - - a beer over the border in spain is 70% cheaper - ditto wine at the

the next morning we had a late breakfast

consequently did not drink there no fruit at breakfast - just bread and

clean, with good kitchen area in the room - good-sized fridge

the kitchen well equipped

nice staff, able to host family of 5, indoor parking, comfortable beds, fully equipped kitchen

couple of kitchen items not spotlessly clean on arrival, but overall good

kitchen and kitchen equipment were fairly minimalistic in the studio apartment and the bed is

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

00 bar closed at 4

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest are also lovely

garden, pool and surroundings really nice

the spa area outside is a nice touch

the room was super comfy, the staff was charming, and the pool and the garden superb

very nice garden and swimming pool; top restaurant next to the hotel

staff is so amazing and love that it was an old school house, with kids art and report cards

no bar in evening but a small minus as lovely bars very local

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away on foot

grumpy bar man and felt bit overpriced as it is only a glorified b&b!

staff is so amazing and love that it was an old school house, with kids art and report cards

secure parking

old farm is very charming, we got a huge suite, equipped with a kitchenette, huge bathroom, easy parking, breakfast was very good and varied compared to the number of rooms

had a mini bar and safe

it was a great place to celebrate our 20th wedding anniversary with our kids

bar or restaurant were open when we stayed on tuesday, but we were aware of that before the

bistro and bar closed, no other restaurants near by

parking next to the hotel easy access

ny bathroom, tiny room, tiny bed, view on the parking, for 109 /night)

we faced the parking so that there is considerable noise from the street

great garden and swimming pool

the location in arbonne between the coast and the countryside, the basque style house, the pool, the attic room, the design of the common areas

beautiful garden with super swimming pool

gorgeous pool plus a cute plunge pool outside our room

the pool was amazing for us and the villa has a nice view as well

scenery of ocean from balcony car parking greenery

our room looking out to the pool was huge

property close to the see and nice walks around easy to park worm water outside pool and friendly

very clean and reception staff did room service or rather you asked them at

very good hotel. the people were so nice, especially with the kids.

very good hotel. the people were so nice, especially with the kids.

breakfast selection was immense and both the hot and cold options were exceedingly tasty

walk to two beaches and 7 mins drive to the center of biarritz the reception staff were great bar and restaurant not

spa available if needed

the pool area is well done,

facility at hotel after 8 pm the hotel dies and closes all the bar and restaurant breakfast is poor no slippers and sanitary stuff at

the pool wasn't open

amazing view from the pool, lovely pool area

the pool was great

bar was open even though we arrived late

the timetable for the bar /restaurant is a bit restricted, as it closes at 11 pm.

good deal on the €9 per night charge on the ev charger

staff was super welcoming, when we asked to have a drink at the bar after dinner they said were closing but offered us a bottle and glasses to take to our room

reasonable bar to get chill and have a drink after a long drive

fold out kids need we had in one room wasn't great and was clearly quite dated, as were other parts of the

pillows are kids size, 2 per double bed, asked for an extra pillow for my wife and they could only provide

we didn t try the breakfast but it looked delicious and you can eat outside in the garden

designed and beautiful hotel, calm room, great facilities and equipment in the kitchen, amazing breakfast, everything one can ask for

the staff is exceptional. the hotel is spotless clean. breakfast is very, very good.

the breakfast was too big.

breakfast was excellent. very helpful friendly staff

breakfast was fantastic

the facilities are very good for kids with a great salle de jeu in the basement

very friendly check in staff. good breakfast. secure parking.

the layout doesn't support kids to get their own breakfast

breakfast overpriced and pity gym was closed without information at the booking.

lovely terrace bar and restaurant too. everyone at the hotel made us feel very welcome.

location, friendly staff, good parking options and ev charging, comfortable beds, nicely decorated room and nice bathroom

) cool outside bar and terrace

rden / little bar / seating availability) great on site parking

line, les cabanes des huitres and the wine bar l artnoa)

it was adapted to wheelchair and suitable also for kids

it was adapted to wheelchair and suitable also for kids

detail like providing a beach bag in the room and beach towels from reception; loved the rooftop bar and what views

rooftop bar is excellent

was a beautiful boutique hotel the rooms were just perfect very spacious roof top bar was such a bonus in the most idyllic

loved the location and decor. helpful friendly staff great roof top bar area

and the rooftop bar is fab

e center of the city) free wifi atmosphere of the building

the bathroom and shower worked well, as did the wifi

maybe i was biased because of the name of the place: there was no spa or wellness feeling induced by the rather functional room

wifi gave some issues but that was resolved within 24hrs.

finally the wifi worked just fine

location lovely bar and garden

location great. we didn’t eat in the hotel but used the bar one evening. very helpful overall

we would recommend this property to anyone who is travelling with kids and looking for some additional space to accommodate 4 people, as well as some luxury along

expensive bar prices

loved all the art and fabulous decor nice bar and lovely tranquil garden staff were very friendly and recommended a great place for

the hotel had a gym which we used on a few occasions, a swimming pool with umbrellas, cosy sun beds & tables

gulls, be warned one small crumb by the pool and they are swooping

there is a small gym that myself and my son used several times during our 6 night stay

it was odd that the only bar seating area was the reception with little seating.

the heated pool was a great facility to have with my kids (teens)

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

wifi was tricky to get set up & use.

i needed to register every time i wanted to use wifi. it was a pain.

the same in the bar and on checking in

availability for drinks in the evening although there was a bar there - waitress refused to serve us as restaurant busy

bar service, breakfast menu not explained/understood

the restaurant/ bar

in the bar ignored us at breakfast and in the afternoon and evening and turned away when we wanted service

it was a great place, there's no restaurant other than breakfast, but that's ok

breakfast was great location great city great wished we could have stayed longer.

try the breakfast so cannot comment on that but hoped there might have been some snack/bar facilities

great buffet style breakfast with fantastic choice of hot and cold food, frequently replenished by efficient waiting

room, comfortable bed, great breakfast right in the heart of the city

excellent customer service. very clean rooms. lovely pool.

up to date facilities -- pool, parking, really comfortable rooms with a separate loo and a bath & restaurant

location, comfy beds and lovely pool, close to beach with nice beachside restaurant

nice big pool which was warm and almost empty

staff extremely helpful. pools both excellent for kids

a small thing but the bar was closed very early on the friday night.

thé location is fantastic. the bar and the buffet breakfast was very good.

reception and bar staff all spoke good english

brilliant location. clean spacious rooms. lovely bar area

the reception & bar area are very nice

in every way—beautiful resort and grounds; fabulous cuisine; gorgeous rooms; lovely spa with excellent massage therapists; pristine swimming pool; a smiling, well-trained staff, and

beautiful lake, nice building and restaurant, friendly staff, heated outdoor pool.

pool area is ok but could be of higher standard

we love the hotel design and have returned on several occasions . spa is lovely

fabulous cuisine; gorgeous rooms; lovely spa with excellent massage therapists; pristine swimming pool; a smiling, well-trained staff, and professional management that genuinely cares about the

some vegetables and fresh fruits at the breakfast would be appreciated

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed linen, good shower, good hairdryer, tea

breakfast was delicious and staff was super friendly and helpful

excellent breakfast in a super bright and fresh room too

attentive personnel; good breakfast

the breakfast was included and was excellent with very attentive service

the bar is in reception. creating a small bar lounge would be a welcome addition to the hotel.

enjoyed the breakfast as well - wide variety, lots of options

no hotel bar (just a couple of sofas in reception)

public areas a little limited. no real bar for example

weather was rainy so had a drink at the bar and a wonderful dinner

lovely swimming pool

the food options were great the bar options were good and the pool was heated

the breakfast was sumptuous

comfortable and interesting with a good bar and restaurant

there is no pool outside.

the bar / restaurant manager was so helpful and also great fun with us - an asset to the hotel and

location, very friendly members of staff, wonderful room and great spa area for relaxation

location clean and welcoming helpful staff good buffet breakfast nice restaurant nice pool though

modern hotel with helpful staff & underground car parking (4 ev charge points)

restaurant and bar on premises with good quality

restaurant and bar not open on this visit which was a friday evening.

didn't stay as so bad. no refund offered despite restaurant and bar being closed.

the bar and restaurant (plus outdoor terrace) are also attractive and comfortable

bus stop to town centre very close early check in accommodated by excellent and friendly

the food is fantastic, rooms are beautiful and the pool is amazing

beautiful pool which was possible to swim lengths in

fantastic, hotel beautiful, staff friendly and efficient, pool was great, food and service was

loved the pool , the breakfast and the staff was very polite

beautiful grounds, friendly staff, cool art work, nice pool and cabana.

location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the

there is a small bar and lounge at the reception which we appreciated

had a really nice welcome from mark in reception and allowed us an early check in

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in for a large

great location, clean and friendly staff. kids loved the lollies in the reception.

incredibly wide breakfast choice

personnel, very nice facilities, such as a gym, swimming pool and spa

the localisation, the room, the service and the quality of food of the room service

amazing, so many things you can do on foot, in the middle of town, at the beach, and close to the golf

no place at the spa , tried twice

thought the gym was very outdated and needed serious investment- too much room given to spa

o 24h room service

bed first class. room service staff and most reception staff very good.

great, location great, breakfast great, child friendly great, staff great, cleanliness

fantastic location 2 swimming pools (indoor and outdoor both heated while we were staying there first week of september 2022) own (+)the terrace eith the dtylish swimming pool snd the grest view from both there and from our room (-)outdoor pool was closed for renovation (+)the pool..the beach..the room. the staff....it's what ypu expect in a sofitel hotel...excellent (-)outdoor pool was unfortunately not hot enough to have a long comfortable swim in the stunning surroundings (+) the outside pool was just so super relaxing and stunning (+)breakfast: lots of delicious healthy choices wonderful heated outdoor seawater pool very pleasant staff english (+)staff, our room which was a suite was beautiful and had the most amazing view of the ocean, the pool looked directly over the beach and access to the beach was so easy (+) loved the pool (+) breakfast was outstanding, and the views from the outdoor pool were amazing as well

the breakfast was great and with room service at no extra charge and the pool with all day sun is the perfect place to relax

also breakfast was great, cocktails and food near pool

delicious and plentiful breakfast with an emphasis on home made & locally sourced produce

loved our stay the le garage, the staff were friendly, the pool area fabulous, the food delicious and the rooms large, comfortable and stylish

also breakfast was great, cocktails and food near pool

free parking

clearly not the responsibility of the hotel but something to bear in mind, especially as parking in st jean de luz is scarce and expensive

the pool was amazing and the staff very friendly and helpful

given nowadays circumstances, a secured parking would be a plus

parking was easy

golf club just across the road and a lovely little walk to the lighthouse with great views of the

pool was small, albeit very nice, pool food was average

husband & son used the basement gym and we all loved the pool terrace

added bonus to have the outdoor pool

were disappointed that the pool is described please note that the heated outdoor swimming pool is open from may to october

dog friendly, nice pool for the kids, free parking.

beautiful garden and pool area

easy on-site parking and a fine breakfast before our departure

ease of parking, friendly efficient staff, very comfortable and clean

private free parking is very comfortable

reception area, terrace, indoor sitting areas, the bar, the spa area and pool, location, beautiful interior decoration

the room, staff, bar and spa were amazing

the spa pool was much smaller than i expected and closed early

location on the ocean. new year's eve bar entertainment.

everything was perfect: location, service, spa and the most spectacular view from the balcony

parking convenient and the walk into the centre a scenic amble along the water

graded) room overlooking a virtually private garden and with easy access to the swimming pool and dining facilities

of course there's the golf course, but we came for a family stay and used the hotel als the starting point for visiting

on a long car journey; just a few minutes off the motorway parking was across the road beside the golf course we had a tapas dinner and breakfast in real art-deco style - though at a

also if you do love golf, the place has huge a field right infront of it

the wifi was excellent.

location, in the centre of town, with public car park next door, good wifi, and comfortable

poor wifi signal, and the whole hotel might need a face lift but still a good experience

wifi signal is too weak and we couldn't use it in the room

wifi coverage was spotty and sometimes didn t work at all.

good place for kids and adults alike

very central. great swimming pool. very friendly staff

there is a small swimming pool in the hotel plus a

excellent location. the wimming pool is a bless. very friendly staff

the swimming pool should be deprecated with the gym. otherwise it gets too hot.

the swimming pool should be deprecated with the gym. otherwise it gets too hot.

the pool and spa were very

the gym with its view on the beach and equipment were appreciated by us both and i also enjoyed the

breakfast was good

very good bed, quite large space in the room, nice wellness area and gym

beautiful city, beautiful hotel, incredible pool overlooking the sea

the staff were very kind and offered us a selection of high end bar food which was very good

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant is michelin starred and amazing - showcasing local basque

stunning view of pyrennees but not many other facilities (other than nice bar and outside

no coffee or tea no fridge no bar or restaurant they did do breakfast but was expensive

the fact that there was no actual hotel bar to have a drink in before bedtime

we would have liked to see more bar facilities in the hotel itself

sadly not much of a bar to sit and have a drink watching the sunset.

there was not a bar or any food offering except breakfast especially for guests not wanting to eat at 8pm onwards