garden room was lovely, with a terrasse overlooking the swimming pool

ny bathroom, tiny room, tiny bed, view on the parking, for 109 /night)

we faced the parking so that there is considerable noise from the street

the pool and spa area are great

place and lovely staff, fabulous swimming pool and beautiful apartment

secure parking

old farm is very charming, we got a huge suite, equipped with a kitchenette, huge bathroom, easy parking, breakfast was very good and varied compared to the number of rooms

building, rooms, pool, garden - everything is perfect

must know that there is no service in the reception or in the bar afrer 23

basic bar with little atmosphere in the sitting area

not a problem but be aware the hotel bar closes at 10pm.

facility at hotel after 8 pm the hotel dies and closes all the bar and restaurant breakfast is poor no slippers and sanitary stuff at

clean, with good kitchen area in the room - good-sized fridge

couple of kitchen items not spotlessly clean on arrival, but overall good

kitchen and kitchen equipment were fairly minimalistic in the studio apartment and the bed is

the kitchen well equipped

nice staff, able to host family of 5, indoor parking, comfortable beds, fully equipped kitchen

bar prices are extortionate - - a beer over the border in spain is 70% cheaper - ditto wine at the

the bar was not accessible from the hotel rooms

ual french fare) and the staff at the bar were sour and unfriendly, in particular the woman who seemed to be in charge

nice patio bar outside with plenty of space

the next morning we had a late breakfast

fold out kids need we had in one room wasn't great and was clearly quite dated, as were other parts of the

pillows are kids size, 2 per double bed, asked for an extra pillow for my wife and they could only provide

00 bar closed at 4

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

spa available if needed

i didn’t go to spa but the outdoor pool was good

fabulous cuisine; gorgeous rooms; lovely spa with excellent massage therapists; pristine swimming pool; a smiling, well-trained staff, and professional management that genuinely cares about the

pool area is ok but could be of higher standard

rude bar staff, rude maitre’d at dinner, grounds in need of tlc, broken loungers, broken decking over

we got a big room with a huge bathroom and 2 wc, so, it was really comfortable for a family with kids

lovely pool

garden, pool and surroundings really nice

swimming pool, surrounds by palms and trees

the spa area outside is a nice touch

the room was super comfy, the staff was charming, and the pool and the garden superb

the wifi was so bad it was useless

very good hotel. the people were so nice, especially with the kids.

free parking - something in biarritz to consider

night only)

free parking lovely

bus stop to town centre very close early check in accommodated by excellent and friendly

restaurant and bar not open on this visit which was a friday evening.

happy to help with our special requests for early check in and to stock our bags after check out (while waiting for evening flight)

the bar and restaurant (plus outdoor terrace) are also attractive and comfortable

room, bar and dining areas all seemed very clean

staff is so amazing and love that it was an old school house, with kids art and report cards

grumpy bar man and felt bit overpriced as it is only a glorified b&b!

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away on foot

staff is so amazing and love that it was an old school house, with kids art and report cards

there wasn't a small bar fridge in the room.

it was a great place to celebrate our 20th wedding anniversary with our kids

bar or restaurant were open when we stayed on tuesday, but we were aware of that before the

easy parking, lovely staff, great restaurants, lovely rooms with air con

bistro and bar closed, no other restaurants near by

limited parking. lift was old, hard to hold door open.

the breakfast was too big.

breakfast 16 a pop

great breakfast and the staff were lovely

designed and beautiful hotel, calm room, great facilities and equipment in the kitchen, amazing breakfast, everything one can ask for

various breakfast

beautiful grounds, friendly staff, cool art work, nice pool and cabana.

perfect secure parking and great service

loved the pool , the breakfast and the staff was very polite

the grounds lovely with a heated pool

pool area could be nicer

and bathroom very small, not much atmosphere in the bar area

only used the evening bar once but had to have our drinks in the reception area which was busy and uncomfortable - very

pool and staff

gulls, be warned one small crumb by the pool and they are swooping

being able to book the gym meant we knew we could do the workout we wanted

during the winter, the pool is not open, but we went up to the bar and walked around the roof patio to take a look

the breakfast was plentiful with lots of choice but a little expensive even at the special rate of 20

pool & pool area is nice but quite small , so if have kids who like a pool i d go elsewhere as imagine will get very busy

lovely large family room for me and 3 kids

breakfast overpriced and pity gym was closed without information at the booking.

friendly staff, beautiful hotel and common areas, great location, nice bar for a drink in the evening

we were also given a complimentary late check out due to the heat, which was a lifesaving gesture on a very hot day

mins to the surfers beach and 1 min to the street with some of my favourite restaurants and bars

loved the outdoor facilities

) cool outside bar and terrace

it had lots of storage space

wifi gave some issues but that was resolved within 24hrs.

the wifi didn t work very well, couldn t stream movies.

the bathroom and shower worked well, as did the wifi

location

bar and food

dog friendly, nice pool for the kids, free parking.

shuttle to the airport is a nice touch

easy on-site parking and a fine breakfast before our departure

narrow

wifi not working in the room

wifi was tricky to get set up & use.

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

good wifi and

whilst hotel has a kitchen the only provide breakfast and some bar snacks

excellent location. helpful staff. cute bar and courtyard.

loved all the art and fabulous decor nice bar and lovely tranquil garden staff were very friendly and recommended a great place for

expensive bar prices

cool vibe. beautiful staff. great back bar and garden

good breakfast

great buffet style breakfast with fantastic choice of hot and cold food, frequently replenished by efficient waiting

try the breakfast so cannot comment on that but hoped there might have been some snack/bar facilities

breakfast was great location great city great wished we could have stayed longer.

didn't have the breakfast. liked having breakfast outside in one of the cafes.

it was adapted to wheelchair and suitable also for kids

it was adapted to wheelchair and suitable also for kids

brilliant location. clean spacious rooms. lovely bar area

reception and bar staff all spoke good english

thé location is fantastic. the bar and the buffet breakfast was very good.

a small thing but the bar was closed very early on the friday night.

the reception & bar area are very nice

loved the rooftop bar and the hotel staff was extremely friendly

rooftop bar is excellent

and the rooftop bar is fab

location and rooftop bar are great

detail like providing a beach bag in the room and beach towels from reception; loved the rooftop bar and what views

in the bar ignored us at breakfast and in the afternoon and evening and turned away when we wanted service

great location, superb room, friendly reception and bar waitress

the same in the bar and on checking in

availability for drinks in the evening although there was a bar there - waitress refused to serve us as restaurant busy

bar service, breakfast menu not explained/understood

excellent breakfast in a super bright and fresh room too

attentive personnel; good breakfast

some vegetables and fresh fruits at the breakfast would be appreciated

breakfast was really good too

breakfast was delicious and staff was super friendly and helpful

the bar is in reception. creating a small bar lounge would be a welcome addition to the hotel.

public areas a little limited. no real bar for example

seaside, nice breakfast, room

hotel is in a good location, just a short walk from the beach, with shops and bars close by

we had poor weather so couldnt go outside so no lounge or bar to speak of meant there was nowhere to go but outside in the rain or in our room

modern hotel with helpful staff & underground car parking (4 ev charge points)

on site parking. great bar staff and reception.

the pool and spa area was great for a morning relax before heading off on a days adventuring.

bar made an excellent gin and tonic with a selection of gins available

the swimming pool and spa were exceptional, very clean and very stylish

had a really nice welcome from mark in reception and allowed us an early check in

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in for a large

location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the

great location, clean and friendly staff. kids loved the lollies in the reception.

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

personnel, very nice facilities, such as a gym, swimming pool and spa

best location in biarritz, overlooking the famous grand plage; everything is superb, the pool, breakfast buffet, the outdoor restaurant exposed to the ocean and sunset, the la rotonde restaurant

the spa was lovely, the staff so polite and welcoming

exceptional service, stunning view from the room, wonderful pool area.

room service of nearly everything from the main restaurant etc etc a real 5 star palace

front in biarritz with pool, spa, gym, restaurant, bar

best bed ever, very clean, professional staff, great room service, amazing location

air saloon :

loved room service, also loved the gorgeous flowers in the lobby.

breakfast lovely. staff so accomadating-made us feel very welcome !!!!

lot of screaming kids

pool was good although the water a little fresh

of the excellent swimming pool was a bonus after a long journey

clean, comfortable, easy to find, friendly staff and a good size clean pool

swimming pool is big and perfect for swimming, certainly the highlight of this hotel

view was not quite as described

private parking

scenery of ocean from balcony car parking greenery

lovely rooms, pool and breakfast

beautiful and impressive hotel with a lovely courtyard and relaxing pool

even when we had to depart at 6am, they packed us a lovely breakfast

design of the rooms location equipments in the room good breakfast, including in room service

delicious and plentiful breakfast with an emphasis on home made & locally sourced produce

breakfast is delicious and served in such a beautiful location

interesting boutique hotel, pretty pool area

added bonus to have the outdoor pool

husband & son used the basement gym and we all loved the pool terrace

is convenient and quiet when on the golf side

we were with 2 little kids (4,8) (+) the hotel accommodates kids and dogs well (+) there was a cute library area with board games which kept the kids and adults alike entertained

the spa and hamman area were a great asset, my daughter had a massage which she said was excellent

bar was open even though we arrived late

bar area is the same as breakfast area

(i must admit, the bar next to the reception has everything one needs) other than that, the hotel had everything i

staff was super welcoming, when we asked to have a drink at the bar after dinner they said were closing but offered us a bottle and glasses to take to our room

bar open in evening

lovely location, great bar area with sea view and patio area outside

great pool. nice bar staff.

the swimming pool and the location next to the beach. very quiet.

swimming pool location in a quiet neighborhood with a view at the ocean price

location , close to beach etc easy bus routes along the coast and airport , great bar terrace , pool and tennis , sunsets on the terrace

the staff were very kind and offered us a selection of high end bar food which was very good

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant is michelin starred and amazing - showcasing local basque

stunning view of pyrennees but not many other facilities (other than nice bar and outside

lovely balcony overlooking the pool and with a sea view

excellent customer service. very clean rooms. lovely pool.

nice big pool which was warm and almost empty

huge pool area and sunbeds but you are not allowed shoes and the ground is a little gritty.

hotel has an large open-air heated swimming pool (april to september) and an excellent restaurant in which we have dined on several occasions

much smaller and the kids had to sleep in a not so comfortable and small sofabed

beautiful, very pleasant to have a pre and after dinner drink also there is an outdoor pool and a gym

the hotel staff were very friendly and helpful, the swimming pool was beautiful

great pool, nice bar area, good outside space, plenty of safe parking.

the food options were great the bar options were good and the pool was heated

we would have preferred the bar to be open longer.

wifi does not work very well in the room 415

the hotel bar was not open at weekends.

there's a swimming pool, kids loved it. nice well taken care of hotel.

bar was closed at 2330 on a saturday night

atmosphere at the bar on saturday lunchtime

excellent service, perfect location, very good wifi, good breakfast

wifi only worked in the lobby

bathroom amenities had to be requested. no mini bar in the room.

they have a nice bar and the resturant gets 5 stars for very good staff and food was perfect.

everything was perfect, the room, staff, pool & breakfast were all 5 star. highly recommend.

carpet in the room which was a bit rough underfoot, but i guess this was selected for the poolside rooms

bed was very comfortable, good parking, very quiet, lovely gardens

free parking inside the propriety

in lovely grounds with secure parking

the pool adjacent, the helpful friendly staff plus the surrounding countryside was terrific.

staff exceptionally helpful and friendly. lovely pool area and restaurant. lovely hotel.

although we didn t use the pool there was also a relaxing bar area - both across the road from the hotel which worked well

the restaurant is excellent and the bonus of a heated swimming pool adds to the experience

swimming pool os grrat

there were a number of bars and restaurants next to the hotel that also allowed dogs

you have the option of dining in the bistro bar or the more formal restaurant

great hotel very comfortable and food good. new bar and brasserie next door is very good but

the elevator, comfy bed, location, breakfast, nite manager nathan

the hotel staff were brilliant, the breakfast just perfect and the room very comfortable

lovely hotel and breakfast was lovely

gluten free option for breakfast

at 11 pm the bar closes