the pool was amazing and the hotel is absolutely beautiful. would definitely stay here again!

spa was the best i ve been to, melissa was superb

phenomenal staff, comfortable and well appointed rooms, great parking

the pool area is fabulous for the kids

room was right by the elevator and it was loud and noisy from kids playing and people talking loud

pool was nice, warm and cooler pools, and gym was a nice benefit

there is an outside pool that was available for use which was good

clean and comfortable. plenty of parking. nice small gym.

it was noisy. maybe because we were the room right next to the pool area.

cleanliness!! amenities- gym, laundry, business center, location.

the indoor pool!

swimming pool had lots of dead gnats in it , and when i asked if there was a pool strainer , one of the guys

that the pool wasn’t open

pool hrs and tv remote

indoor pool - made the grands ecstatic. location and price

2 stays the hotel did not have any bar soap available

loved the lobby booth the bar and food and store. very pretty environment

no food or bar available. construction in progress. a little pricy for what was received.

the room was clean ud83dudc4c morning staff and bar tender were great.

the bar is small and quaint but again the service is wonderful

nice, i believe her name was amanda, she talked to the children and made us feel welcome, the kids loved the pool, the bed was very comfortable and loved the pillows

my kids and i went to the pool and had a wonderful time

only thing that could have been better was breakfast in bed and my meeting was not at 10:00 but later

location was very convenient and the planet fitness next door allowed guests free access to their gym

the pool area became very crowded and rowdy at times -

pool area was dirty but from other guests. and we had some kids jump the fence to swim.

great breakfast also

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

free breakfast

the breakfast was excellent. the room was clean and comfortable.

from the breakfast down to the swimming pool area

no breakfast

breakfast room was unique and i loved the creativity

pool experience, everything was nice, staff was excellent

still try to serve breakfast in difficult time despite of pandemic

included breakfast and pet friendly were a plus

nice clean pool, the breakfast could use a little help, not much of a selection, the elderly lady

the fitness room was not ready with the hot weather thought pool would of been ready

because the hotel is now part of the hilton hotel chain, the wifi is free if you are a hilton honors member

please note fitness center closed due to tornado

was over pool with no curtains to close out the bright light

me in gave me a key that didn't work, room was not correct move one room over right over the pool with bright lights and no curtains

pool condition

location just beside the interstate and free breakfast

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh fruit for breakfast, 10 minutes drive to

bed was fine,came for breakfast around 8 didn't see anything to eat,and no one around.

breakfast was skimpy, just coffee,

the fact that it was no breakfast and no one around to ask ? i was told from 6:30 until 9

they should not call it a breakfast. only toast, bagel and corn flakes, apple and orange juice

little breakfast, friendly staff and nicely decorated with older well made styles

early check in

gym was also under construction

very clean and comfortable. breakfast was good.

the only problem i experienced was i paid for late check out and was disturb 3 times before my check out

also eric i think his name was at breakfast was awesome

overall experience was great including the breakfast staff and jasmyn going the extra mile to extend great customer service

beyond expectations. great hotel. very good breakfast and well-appointed rooms.

i've actually never stayed in such a nice room, kitchen and living space included

breakfast was very good

breakfast was good. gave us a late check out

room was comparatively spacious, it looked recently updated, and it had an almost full kitchen (stovetop, oven, sink, fridge)

superb wifi

much enjoyed our stay for the night we were traveling to florida the kids had fun at dave & buster’s i loved that it’s attached to the mall it was very clean very

me, my husband and our kids loved it

the pool was very nice, and is in the sun all day

the prices for food & beverages in the bar were a bit excessive.

would like bacon or sausage included in breakfast. the eggs were not hot.

not enough options for breakfast and for kids. would have liked eggs, bacon, biscuits, etc

nice pool outside

july 4th celebration was a blast!!! great food choices swimming pool and drinks were great!!

checked in at 12:00am with my two kids with me ( 2 years and 8), when i wanted to pay the price was different from the one i booked

the setup of the room was nice. and was just right for my kids.

never found the pool, but didn't ask.

pool, was overly crowded with 15 kids to one room, loud rude

small pool but it wasn’t that bad to complain about.

the pool and hot tub needed to be

stated gym and showed pictures

gym options, bed comfort

breakfast, gym option, friendly staff

i my kids we were traveling for my gym for a cheer comp

it was an easy check in. the hotel was clean and the to go breakfast was perfect!

the spa tub with the king size suite

like the cleanliness of the hotel and l like the breakfast

pool cold and spa didn't work

it was also not very clean (used bar of soap was in the shower the day we checked in) the coffee pot was missing parts and leaked

kids would also knock loudly on doors

more towels in room, breakfast not being served and pool not being open..

nice room, pool area and staff.

it wasn't a big deal the pool was nice

the bar staff exhibited friendly, professional service with great recommendations

bar staff said they didn t open until 5 but there were about 10 people lounging in the bar with

bar on the 2nd floor was great as well

the location was perfect, the staff was very friendly, they had free breakfast

staff was friendly and helpful. free breakfast was very convenient.

juice machine was down at breakfast

hotel was very nice loved the breakfast and the best part is the beds oh my god i slept like a baby in the

shower door was hard to open,the breakfast was skimpy (no scrambled eggs or bacon), the toilet was loud when flushed, hard to open

with light on in shower u can see through it but if u have no kids with u it’s a nice comfy place to stay

they don't charge a pet fee and treat your dogs like family as well

the pool table and bar area gave it a nice addition

location, indoor pool , very nice staff

parking cost, pool is indoor and was closed, and no restaurant at time we were there

the bed was great, loved the pool, business center. nice and quiet

we loved the king bed room with a view of the pool

the breakfast selection when you add it to your room is not good.

appreciated the continental breakfast very much

huge canvas bins of laundry in hallway enroute to room. no commplimentary breakfast

the young men who checked us in and worked at the bar were wonderful and so friendly

we also was very impressed with the room service

the only thing the pool area was closed for cleaning at the wrong time of day

room service was lacking, had to call to get fresh towels and coffee 3 nights in a row

the room service. we were pretty tired that evening when checking in.

pool wasn’t open

the grill and bar wasn't open to get food or drinks.

food, bar and the availability of a breakfast buffet were a nice feature

pool was closed

the pool was closed

no bacon on the breakfast menu

a handicapped quadriplegic in a power chair and the handicapped accessible pool chair could be upgraded to be wayyy more accessible if a disabled person would like to

it was an extremely noisy friday night, with the sports bar across the street preventing sleep until 4 am

breakfast

easy access breakfast

pool was out of order

in reception and veronica in housekeeping so helpful in getting us early check in after my sister had eye surgery

my kids were thrilled

i also love the fact that they had a laundry room and a indoor gym

room above ours had kids running around in it all night we were in room 351

room, great bed, amazing staff, breakfast voucher to *fantastic* breakfast location, terrific location

the breakfast was okay i grabbed muffins on my way out the door

breakfast was delicious and the staff took care of all our needs.

breakfast was great

there are many restrauants, bars, and shops located within walking distance and as close as next door

nice bar & restaurant

kind front desk staff, great access to parking lot and city, room service

i also really appreciated the airport shuttle

from the staff at the desk to the shuttle driver who all seemed to compliment the other, they were all very helpful

ied calling front desk and restaurant from cell with no

the towel bar in the bathroom fell off the wall and was barely hanging

a shelf area between the sink and toilet grab bar would be a great help

very convenient to uab hospital... snack bar and starbucks was handy ...clean

also, the bar stunk, literally like burnt plastic and cookies

i arrived late, it would've been nice if the bar was open later than 10 pm.

the kitchen staff was extremely friendly

was great, loved the size of the room and the little kitchen, and the desk was really convenient and spacious

will say the bathroom was not clean and there were several items in the kitchen broken

there is a full kitchen and it is a nice place to stay

the best free breakfast! it was a full spread and it's free!!

breakfast was good

breakfast confort location security

the bkfast was delicious and the pool was inviting

sausage and fruit but no waffles or pancakes and the pool water was hot instead of cold so the kids kept getting out and they said it was nothing they could really do and certain areas of the

breakfast was decent. bed was comfy. tv had netflix sign in option. wifi was good speed.

property was nice and the indoor pool was great as well and the staff was very friendly and helpful

the kids running around all night

no guest laundry available to wash sweaty clothes from the fitness center

very good as it had most anything you would want for breakfast!

the pool was out of service

they locked the fence around pool so you couldn t even sit in the sun around it.

the wifi was poor

s a

historic, convenient, extremely helpful staff, nice bar and food selection upstairs

gym was good, as was the restaurant

the room service was

rooftop bar only open later

gym was efficient

bar was cool with guitarist playing

pool, fitness center closed, no fridge in room

the bar and restaurant was also amazing

the bar wasn't open before 5. just kidding no complaints

we had our kids and they accommodated them as best possible even though all rooms only had one bed

and event space, a beautiful and spacious deck, and gorgeous courtyard and pretty outdoor pool area

restaurant was very good, the outside area by bar is

the pool and the room.

the pool is too small

bar was understaffed

the roof top bar was very nice

top bar view coffee shop coffee & breakfast sandwich ud83dudecc bed & ud83dudec1 bathtub ud83dudeb6

single person we interacted with - from the bellhops to the concierges to the bar and restaurant staff - treated us with truly above and beyond hospitality and went out of their

the employees were great and the roof top bar was very nice

as a single mother traveling with two kids, i felt safe and comfortable

no decaf coffee at breakfast.

great breakfast

they didn't have room service and snacks are a little expensive

the breakfast was very good. enjoyed the gym and the room was clean and comfortable

parking and no room service

valet , the bar staff were excellent also

teams there i assume for a tournament, but it took forever to get an elevator constantly and kids were running up and down the hallway at all hours of the night

the room service was good

the location to the bjcc was amazing!! the kids loved the pool, and was very comfy!

there was a free laundry

clean functional bedroom and kitchen

i wish there were more facilities/game room or something for younger kids to do.

convenient location, basketball and golf for kids

the breakfast was cold, and one of the guys from the kitchen area was very rude and literally snatched the food from the breakfast bar and turned the

size of the space, with a kitchen temperature and sitting room, was nice

would have like some breakfast meats and egggs with the continental breakfast

great indoor pool and gym

confortable rooms. free wifi.

parking

that they were renovating. couldn t get a parking space.

very friendly staff; clean, comfortable, nice breakfast. i'd stay there again

the pool area was opened but not heated, including the hot-tub

like: the pool/spa is closed and there is no breakfast

room was clean, bed was comfortable and the breakfast was decent

the hotel's fault, but i really wish the hot tub and/or pool had been open

didn't get a chance to swim in the pool

pool. breakfast

the breakfast was grea. staff was phenomenal and helpful with different spots to shop

i wish the hotel would offer a selection of turkey or beef bacon/sausage with the breakfast bar.

only thing i missed getting was the free breakfast, i normally leave before it is ready, there should be a deduction in the room price

breakfast has a great selection. very, very clean. i will be back.

it listed an indoor pool, but it was not heated

breakfast was wonderful and the lady who is over it was absolutely wonderful.

nice swimming pool

the breakfast lady goes out of her way to make sure youre taken care of

very helpful and friendly staff excellent breakfast

mattress was a little soft and not much left for breakfast

breakfast was really good

coffee is only available during continental breakfast

breakfast

they did not have room service for how much it cost

walk from parking, parking garage, limited menu at restaurant, pool not open late, no room service

s name was cam and i was in room

nice bar

no room service!

clean and had a indoor pool

it had just opened, so it was brand new, and the breakfast was great.

breakfast was great and i loved the location

breakfast had several items to choose from

they didn’t have complimentary breakfast

breakfast was tasty…esp for complimentary

breakfast was awesome! i was not disappointed. everything was great.

the hotel was very clean and our breakfast was delicious

there was a snack area and breakfast which was great and very convenient

the coffee in the room and in breakfast room is terrible

clean good breakfast

the breakfast the staff the room and location

parking was limited

parking lot was small

nice, clean eoom for the money. comfortable bed and good breakfast selection.

i slept so well..i missed breakfast

to miss the entrance because it looks like you are turning into the parking lot of an auto parts store

it's a comfortable place to stay. quiet. good easy breakfast selections.

is not fair, but the breakfast wasn't great, but i know covid might have had something to do with that

the pool was also a favorite for my kids, it was clean and really nice

breakfast was good

its always clean.....breakfast is good....stay there at least once a year

the pool was dirty and the hot tub was not working.

swimming pool great breakfast

pool cold

kids couldn’t swim the pool was in bad shape and dark water,afraid to let anyone swim

i was converted that quick because of the staff, the room and the breakfast

the pool was small and not heated

pool

breakfast i believe could be better; i understand the circumstances with covid; but this particular

close to everything and great breakfast!

the grandkids loved the pool

the pool area was clean

umbrella at pool was broken, lounge chairs could be replaced

swimming pool was clean

pool was closed in june (after we went shopping for a swimsuit) & had been out in the hot sun all

elevatorud83dude21and the room that was” pool view” was on same side as pool if could crane neck to side and over the check-in carport

the pool could of been a bit cleaner

not having continental breakfast

pool was closed.

the breakfast was very limited especially for my wife who is gluten free.

extra comfortable beds in a great location exquisite breakfast

breakfast was good on the healthy side i went in to the gym that was cool i was able to check in really

durning breakfast the lady there was very nice and polite as well

the pool was a great hit for the children and the bedding was wonderful

didn't appreciate the television not having children's channels and requiring me to purchase the kids channels

also the pool was closed and that was a specification on what i wanted in a hotel

due to covid-19, daily room service was not available but we could change out towels and get any needed supplies at the

swimming pool was smaller but had fun floats, pool noodles, and a beach ball for the kids to play with

convenient to the interstate. checkin was pleasant and quick. excellent roomand breakfast.

pool

indoor pool- it s a nice pool but very cold.

the lobby is completely stripped down, parking lot is full of construction materials

front desk provided bad wifi instructions & woman did not want to get out of seat so to look at my ipad

the breakfast, very nice area.

the breakfast was stocked and the space was ample, the room clean and comfortable, the wifi worked, there were no glitches and more importantly no excuses

the breakfast was stocked and the space was ample, the room clean and comfortable, the wifi worked,

the pool. a little dirty tho.

pool was nasty

pool was unusable, dirty and grungy

pool was disgusting

check in was easy. guest services were friendly and helpful. included breakfast was good.

pool lounge chair broke as i was trying to adjust it and it crushed my hand.

the kids loved the pool and the bed was so comfortable, especially after a 10-hour road trip

were there for an appointment for my 9 year old son and we choose a hotel with a swimming pool

had dinner from the bar

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

gym was tiny with extremely limited options (free weights, 2 treadmills, 2 ellipticals)

the free breakfast was great

place was clean and comfortable, the facility’s gym was right across the hall

dining space crowded, gym is really just a room with 3 treadmills, elevator small & takes awhile

pool fun for kids

indoor pool & gym

gym and pool facilities were closed due to covid-19, but people were still congregating without

nice facilities with gym and pool as well as nice rooms

pool was close we check in at 6:00 that was are main concerned for going there especially this time

very clean nice pool and gym

clean, size of room, value, exterior appearance, the best breakfast we have ever had at a hotel

indoor pool and hot tub are open 9am-9pm

breakfast was good and kept well stocked throughout the morning

usable spa / pool in winter!!!!! yay! breakfast had cinnamon rolls… delicious!

add bacon to breakfast.