i saw a lot roaches out by the pool area!! really freaked me out!!!

convenient to red mountain theater where i was visiting, also to my gym and several great restaurants

the gym

no bar available-breakfast was a joke- serving fried eggs in styrofoam

food, bar and the availability of a breakfast buffet were a nice feature

a family friendly hotel with a nice pool and even gas grills for barbecuing

i wish there had been a little more breakfast choices, more fruits etc

somethings was showing wear. like cracked tiles in front of elevator. pool gate didn't work.

having to pay for breakfast

the kitchen facilities in the room were excellent. the bed was comfortable.

the towel bar in the bathroom fell off the wall and was barely hanging

a shelf area between the sink and toilet grab bar would be a great help

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

the snack bar was pretty well stocked, and reasonably priced

also, the bar stunk, literally like burnt plastic and cookies

gym was good, as was the restaurant

also i ordered room service from the restaurant tree times in two days and not only did they not bring it, no one

the room service was

both the roof top bar and the ground floor restaurant offer well prepared and original food and a good choice of

historic, convenient, extremely helpful staff, nice bar and food selection upstairs

good location.. nice staff and great breakfast

great breakfast

the bathroom was small and breakfast was not very hot.

no wifi.

the breakfast was very good. enjoyed the gym and the room was clean and comfortable

pool, fitness center closed, no fridge in room

the bar wasn't open before 5. just kidding no complaints

bar was cool with guitarist playing

we had our kids and they accommodated them as best possible even though all rooms only had one bed

fitness center was closed

also, the rooftop bar was exceptional

as a single mother traveling with two kids, i felt safe and comfortable

they also have a restaurant and rooftop bar with live music; it was very convenient way to have fun without leaving the property

a boutique feel,rooftop bar was fun and an excellent burger at the restaurant bar.

the employees were great and the roof top bar was very nice

picked this hotel due to it having an indoor pool to give my kids something fun to do then find out when we get there it s not available for

staff friendly and breakfast was efficient.

great room, nice pool

leaving one of my kids to sleep on the floor

we requested an early check in and the request was honored without hesitation

the room service was good

a single restaurant or bar open inside the hotel -located right beside a very noisy highway

valet , the bar staff were excellent also

bar & grill restaurant was severely overwhelmed by the amount of people wanting to have dinner

room service options would have been nice

phone inside the room didn t work , when we went to go to the pool , we couldn t get inside because all of a sudden the staff decided that was time to clean it

clerk was very nice and gave us a late check out after our first night stay on the first reservation with our situation

the tv didnt work, wifi wouldnt work

should have free wifi giving guests a private hotel password at checkin

nice bar & restaurant

great facilities and tasty breakfast

it was well located, severed breakfast and all of the staff was friendly.

pool was closed in late may. door stuck in my room had to force to open or close.

pool closed

breakfast was delicious. sausages were the bomb, best i've ever had.

room service was good just not correct

called front desk to inquire about room service that they advertised

decorated cute for the christmas holiday including a pop up hot chocolate bar called naughty or nice

restaurants and bar closed to early

staff member was working hard to clean the filthy pool area but not enough staff to guests ratio

the staff was friendly and accomodating. the breakfast was delicious...especially the grits.

breakfast was slow to catch up with the amount of people eating

the size of the suite, the breakfast options on real plates, and the excellent location

we only stayed overnight but the kitchen had all utensils we would need if cooking

ago and the price for this room was $125 less, much larger room, much nicer staff, large free breakfast and free shuttle service to the clinic and back

the gym could be updated.

having a bar tender would be awesome

the breakfast is very nice

breakfast was delicious and the staff took care of all our needs.

comp breakfast good, good service.

to the highway, many restaurants nearby, great pool, lovely friendly staff and comfortable beds

the staffs are friendly, the breakfast variety was good .

very clean and staff.very friendly, small dog friendly. great breakfast!

there was plenty of parking, which is important to us because we were pulling an 18ft

breakfast was good

they should not call it a breakfast. only toast, bagel and corn flakes, apple and orange juice

pool was closed, the ice machine didn't work and the free breakfast was a tiny packaged donut

breakfast was skimpy, just coffee,

breakfast was like a snack

the breakfast wasn't much

the bar staff exhibited friendly, professional service with great recommendations

bar staff said they didn t open until 5 but there were about 10 people lounging in the bar with

bar on the 2nd floor was great as well

the young men who checked us in and worked at the bar were wonderful and so friendly

when i was at the pool there were some left over clothes around. they needed to clean that up.

the room service. we were pretty tired that evening when checking in.

hot bar was on the rough side

staff was awesome and very quick to respond breakfast choices was crazy

pool wasn’t available due to cleaning of storm. wished they would have had an indoor pool

clean room and nice breakfast

dirty!! bathtub dirty, pool dirty!!

courteous staff, clean room, breakfast hours were accommodating and excellent parking. room

yhe pool was immaculate. enjoy it.

with light on in shower u can see through it but if u have no kids with u it’s a nice comfy place to stay

we loved that they have a free pool table by the bar and the area was super nice and laid

breakfast is rubbish, i go to the big bad breakfast bar across the road.

location, indoor pool , very nice staff

pool table in lobby. laid back atmosphere.

very nice lobby nice parking lot

please note fitness center closed due to tornado

fitness room was closed

nice clean pool, the breakfast could use a little help, not much of a selection, the elderly lady

the location is perfect!! my niece and nephew enjoyed the pool. the pool area is really nice.

we had a group of kids wanting to swim and we’re told to get out

the kids really liked the decor

great breakfast also

breakfast was great!

continental breakfast was good

pool. staff.

kids enjoyed the pool

dinner ! expected breakfast. delicious popped corn.

i liked the fitness center and the indoor pool.

breakfast was adequate but kitchen staff were very helpful and nice

the location was great. the front desk let me get a early check in

that the pool wasn’t open

pool wasn't open but i think it was due to the pandemic

it’s a pandemic i do understand i wish the indoor pool was opened

pool

the pool and hot tub were clean and usable

cleanliness!! amenities- gym, laundry, business center, location.

clean and comfortable. plenty of parking. nice small gym.

and neat and the breakfasts was good we all enjoyed it and the staff was nice we also enjoyed the pool

pool was nice, warm and cooler pools, and gym was a nice benefit

2 stays the hotel did not have any bar soap available

loved the lobby booth the bar and food and store. very pretty environment

no food or bar available. construction in progress. a little pricy for what was received.

the room was clean ud83dudc4c morning staff and bar tender were great.

the bar is small and quaint but again the service is wonderful

everything, except the cold swimming pool

loved the rooftop bar area!

the staff were extremely friendly, accommodating, welcoming to our family (we have 4 kids)

kitchen was closed... only a limited continental breakfast was available.

providing the cost of the stay, the hotel should have indoor pool..

the room was very nice, outdoor pool seemed nice

pool closed restaurant closed fitness center closed no

the pool was out of service

no guest laundry available to wash sweaty clothes from the fitness center

the wifi was poor

breakfast was good

breakfast confort location security

pool wasn’t clean

nice bistro, but would have liked a continental breakfast of some sort for the price.

staff accommodated special requests. laundry facility on-site. comfortable bed.

the breakfast selection when you add it to your room is not good.

time stay breakfast was great staff is excellent and room are wonderful very clean even the grounds are kept

breakfast

she volunteered to get me ice and an extra set of laundry for our third

the location was great and the breakfast was excellent

offered snacks to the kids

pool could use an update.

shuttle gentleman and staff at hotel were very friendly!

free shuttle service from the airport laundry facility

was very friendly, gym equipment adequate to maintain and morning breakfast options

staff was very accommodating, making sure i had my shuttle from the airport to and from the hotel

and sausage served by mama san, pool, mostly functional gym, remodeled floors, clean enough, great location off hwy and next to airport but quiet

early check in

the breakfast.

was modern and clean and i love the mini kitchen

i slept in , missed breakfast

room with studio kitchen - so wonderful to have especially during covid

very friendly staff. great breakfast

the pool & fitness

great breakfast too

the breakfast was excellent! the rooms were very clean & nice. we even enjoyed the swimming pool

parking lot that circles the building, so it accommodates people towing

location, good breakfast

pool closed

friendly staff and breakfast

room for the kids and i to move around comfortably

that the indoor pool was open until 11 pm

super clean , friendly staff, great breakfast!

front desk provided bad wifi instructions & woman did not want to get out of seat so to look at my ipad

cleanliness. quiet. free parking. value breakfast. courteous staff. good choice of tv channels.

staff

the staff let us use the pool even though it had closed for the season

the pool was closed the entire stay i was there for maintenance

coin laundry was

nice and affordable. includes breakfast

comfortable. quiet. convenient. clean. good breakfast.

breakfast attendant kelly was amazing

the breakfast

lights at the pool & the hood of service sign said 9 am until 10 pm

smell in the room, pot smell in the hallway, non-guest swimming in the pool and walking in and out of the hotel, 20% tax was ridiculous

breakfast was not too great we ate elsewhere

everything was fine. the breakfast was really good.

pool was a bit small, elevator was kind of rough, smoking area on 2nd floor would have been nice

the pool area is fabulous for the kids

went there for golf unfortunately there was an error in the maintenance department which caused damage to most of

the pool area was beautiful but the whole resort was amazing.

hotel had no microwave and parking was kida awkward

room was right by the elevator and it was loud and noisy from kids playing and people talking loud

thought kids were monkeying around above

hot tub wasn't working the day of our arrival and the indoor pool was cold

the night bar tender lora/lorie was amazing

i wish the indoor swimming pool would have been heated.

the pool and hot tub were the main reason we came here, and it did not disappoint

breakfast was what you would expect for a 2

breakfast was exceptional and staff was friendly

friendly and courteous staff from the front desk to housekeeping to the breakfast staff; after reading the 2

the staff was super friendly...cookies and breakfast were great

great breakfast

the full breakfast surprised me with eggs and bacon, waffle maker, fruit, boiled eggs, pastries, juices, the

clean , great breakfast , easy to get to and lots nearby

clean, friendly staff, pool

was excellent and breakfast was very good and appealing

the pool area was awesome

almost everything . did not have time to visit bar resturant. will stay again

the staff were very pleasant and the hotel had a restaurant and bar inside which we did not participate in because we were just passing through i do

food, had burgers in the bar and breakfast was very good

the kids loved the pool and the bed was so comfortable, especially after a 10-hour road trip

the pool was closed and looked dirty.

we look forward to seeing peyton and tina at check in, during our kickback, and down time at the pool

kids were continuing to jump in and out of the pool

the free popcorn for kids, the drink cards

were continuing to jump in and out of the pool

room was very clean, the breakfast and dinner service was good

pool was closes due to covid 19..but it was still a great stay

the gym was also too small

gym and pool facilities were closed due to covid-19, but people were still congregating without

pool and exercise room was closed due to epidemic, we couldn't fully enjoy our stay

indoor pool & gym

clean rooms. kids loved the pool.

pool was very small

a 4 star hotel, i would have expected more amenities, not just a gym and pool

the room service was great

wifi average

no amenities like post, restaurant, gym, etc. pool was tiny, old, only to 4'.

parking would have been nice

the toilet was very low to the ground, like something for kids

it was clean and offered breakfast.

cleanliness, pleasant staff, delicious continental, breakfast.

buffet breakfast was the best the whole vacation, omelettes, sausage, frittatas, waffles, muffins, bagels,

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own cover for the bed i just wasn't pleased with

relaxed surroundings - good breakfast

heated indoor pool was a big plus

really enjoyed how the gym was opened from 6am-12am to work out whenever i wanted and the pool was nice

the pool liner is old and stained but the pool was clean and the space was super nice

the location was great, pool is in the court yard, but hot since there is no breeze.

my kids enjoyed the pool and courtyard.

kids would also knock loudly on doors

kids had to sleep in bed with me

the spa tub with the king size suite

good hot breakfast, comfortable beds, quiet , pet friendly

i my kids we were traveling for my gym for a cheer comp

even though the pool was cold and the spa did not work

very clean comfortable and great breakfast

the convenience of a snack bar would have been great after a night out

the plates provided for breakfast was not very clean and did not see anyone to take care of it.

would like bacon or sausage included in breakfast. the eggs were not hot.

breakfast was expected. ms. rosie was very friendly.

there were no towels at the pool, non in the gym, not enough in the rooms, no bed linen for the sofa bed, carpet was extremely dirty and the

indoor pool and spa tub.

pool

clean, free wifi, parking, and room has fridge and microwave and the breakfast is wonderful!!!

the setup of the room was nice. and was just right for my kids.

everything, from the room to the pool, it was great!

breakfast was good and kept well stocked throughout the morning

no waffles for breakfast

usable spa / pool in winter!!!!! yay! breakfast had cinnamon rolls… delicious!

the lobby, rooms, breakfast area, pool, and gym were all very clean and well kept

breakfast

the only problem i experienced was i paid for late check out and was disturb 3 times before my check out

everything except there was no outside pool

no complimentary breakfast

nice little gym with free weights and cardio equipment; everything you need

overall experience was great including the breakfast staff and jasmyn going the extra mile to extend great customer service

stated gym and showed pictures

gym options, bed comfort

breakfast, gym option, friendly staff

clean, great room, over the top, amazing, free breakfast.

was construction/remodeling going on in the hotel and the workers were all at breakfast in the morning

pool did but appear very clean

great breakfast, friendly workers, clean room, quiet rooms,

however the front desk took our cooler to their back kitchen and filled us up

kitchen in our room was awesome

breakfast and pool

very nice room with full kitchen

the locale of the hotel and the cordiality of the front desk and kitchen staff.

free coffee and hot coco! the 24/7 access to fitness room and laundry room.