is a fantastic hotel, bar and restaurant were very interesting and done to a very high standard

a bit of from the bar ( music) but it did not go on too late so it was not unacceptable

is a beautiful hotel with a gorgeous bar and restaurant

early check in arranged as we were going to a wedding close by, this was accommodated for several

the atmosphere in the bar and restaurant was lively and vibrant

we had some troubles with a room service order - so we did not like that but the staff were very kind in dealing with it

great for kids, long corridors to run down and even the bar area is great for them with loads of space to move about

requested a room away from children yet i'm in a room opposite a family with kids

the kids loved the pool and you don t need to bring your own towels

spa being included is a bonus and it s lovely

the bar area is very nice

service was a little slow in the restaurant, my husband ended up going to the bar to get our drinks as no one took our order

they showed us to our room, they explained opening hours for the restaurant and bar and answered any questions we had

hotel had off road parking , a bar and restaurant on site , good breakfast , nothing was too much trouble for the host who went

pleasant bar area

the reception is now in the bar making check in and check out easier

on the bar was amazingly helpful, very kind and easy to place an order with

everything that you can exspect from an establishment as kingsway public house and hotel, the bar and lounge were clean and catered for all customers the staff polite and proffessional

staff great location things to do in evening in the bar makes this a great place to stay , rooms are good and wifi and connectivity is

seemed a little understaffed in the bar and restaurant

early check in.

the bar man ( tom )

location is excellent and provides good value for money, clean well equipped rooms and a nice bar and

spa bath did not work

the hotel itself was lovely and breakfast was enjoyable eaten in a beautiful banquet style room

staff didn't provide us with wifi access information upfront

i had one issue connecting to the wifi but that was quickly solved with no fuss.

wifi log on takes too long, there must be a better way

elevator out of order . and could not connect to wifi

room service

parking is limited, when you have 2 kids it is a lot to carry, need to develop some sort of drop off point with troliies so that you

they had a porter and offered to help with your luggage’s as a gesture for those traveling with kids

loved the view and the air conditioning it was lovely to be away from the kids

me items are advertised as available 24 hours) but we're told they

comfy bed, small gym but with everything you need for a quick workout

hotel,staff,facilities and breakfast were brilliant

very pleasant atmosphere and quiet. gym was good too. and free.

rooms were also very nice and clean and beds made everyday and fresh, room service is very quick and the price that we payed was also amazing, bed was so comfy, personal

bar relaxing

staff very friendly,good breakfast

the bar closed earlier than expected...but i'd had more than i should of anyway

also i have asked the receptionist to request the room service to clean my room

telephone system so no room service- not explained when we checked in extremely small bathroom reading light did not work

wifi didn't work in the room and as i was travelling for work, i was too tired to leave the room -

staff very friendly, we had our meal in the bar which was lovely, and the whole experience was very

early check in / check out was possible without any problem.

fast wifi

the staff where very friendly the breakfast was lovely also

the free wifi

the wifi was unusable in my room

clean friendly staff lovely breakfast fantastic rooms

hotel building is really nice and there is ample parking

the one good thing was i ordered room service and the food was beautiful.

neither reception or room service answered the telephone

at i didn't use, but that i was pleased to have available to me), and stunning grounds and

late check out at 3pm was an absolute god

staff got charged twice for parking tv wasnt working properly and kids were running riot ruined my stay will not be returning

the food :) outstanding, i ordered room service which was one of the quickest i have had recently and by heck was it good, image below

the hotel also offers a very late check out

clean gym available with good equipment

requested early check in and they accommodated us

kids beds not very comfy

bed was a bit small for 2 and quite uncomfortable for the kids but fine for a one night stay

too many school kids on trip at breakfast not using tongs and very disrespectful

no fried eggs at breakfast

a reminder about my free bar drink email - i forgot to use it and can’t be used on another stay/no voucher

excellent manager and friendly efficient waiting and bar staff

lovely breakfast and evening meal

great property right next to the canal food was excellent out side bar and a bbq great location

they were also incredibly accommodating about helping us to park our car with trailer

whole lay out was lovely , the bar area was relaxing and the room was so quaint and comfortable , breakfast was 1st class thankyou

lovely rooms, very comfy beds. food was lovely and the breakfast was definitely worth it.

decent breakfast, helpful staff, good food in pub restaurant

lovely friendly staff an excellent breakfast

lovely room and fantastic breakfast

in the bar at lunch time was a tad chaotic the staff were helpful but a little disorganised

location, ev charging, lovely staff. interesting building!

a grab bar in shower area

gorgeous art deco lounge and very pleasant bar area

i would have liked the bar to be open when i was there

staff were brilliant and the rooms impeccable. loved the conservatory for breakfast and dinner.

parking is free in front of the hotel with plenty of room to park your car

there was a fantastic pianist playing gentle carols in the bar area

and quiet location; lovely views; parking very easy; beautiful and unique property with delightful large & high ceiling rooms; check

bar staff were great as were the wait staff at breakfast

swimming pool is an bonus when you are with kids

not enough room in the bar by the restaurant.

my kids(2&5) love the hotel as they were thinking they were staying in castle

also has a very good golf course

a receprion staff remembers the girls from previous visite and that they call it the castle, pool was well used by us, clean and very tidy, not to crowded, locker easy to use and secure

dinner in the bar which was lovely and the odd glass of wine :) bar was quiet for once

every thing the rooms bar the breakfast excellent ud83dudc4c the staff very friendly and helpull

we had a meal in the bar and the pizza from their pizza oven was fantastic

ordering 2 latte's at the bar i was told i had to wait and carry them to my table in the garden

about the lion to name a few ;ease of check in , the pleasant, and quietly efficient staff , the bar and dining experience looked good ( judging by the number of people being served

the bar and restaurant area were beautiful. the open fire was very cosy.

set in large grounds, with a lovely orangery where the restaurant and bar is

the restaurant room and bar area is a fantastic space

(the bar tender appeared young and inexperienced for the level required, therefore this may not be a

lounge areas beautifully appointed, the garden room restaurant and bar exceptional

the place had so much character, with stunning views of the gardens and golf course

they also have fantastic looking golf course which sadly we did not have the time to play

staff were helpful and pleasant - my friend and i had afternoon tea, a bar meal in the evening and breakfast the next morning - all were lovely

also my lad had a great game of golf, joined up with a couple of the members that made him very welcome, on the last day got a

the location was beautiful, our room looked out over the golf course

wifi was extremely poor and couldn't connect to the internet in the room, but this was not a big

good location, clean, good food and friendly staff. secure parking at the rear.

we ate in the bar and the menu had a great choice, but as it was sunday we had the roast, which was superb

location for uttoxeter, which is where i was visiting plenty of parking, and everything you need in one place

bar meals were also to a very high standard with a good choice of cask ale whiskey and gin bar

accommodation. bar and ales. restaurant. location. staff.

the staff in the morning at breakfast were efficient and friendly, nothing was too much trouble

popular with locals so parking can be a bit tight early evening

quit location, lovely, well cooked breakfast, very quick service, very nice variety of breakfast available

to find , great location , and the staff were just so friendly , bar area nicely laid out and so was the

friendly bar staff

pricey for bar drinks

of bar meals were on the expensive side for what they were

was fab and hubbs loved the quality and delicious full english buffet breakfast

when asking about room service a male member of staff was rude and abrupt to the gentleman on reception who i had

easy car parking

of late night sandwiches/room service could be better; especially with parties and xmas do's going on

beds were really comfortable breakfast was lovely atmosphere was great staff were lovely

especially liked the fact that they offered room service for dinner and breakfast

the parking is private and free

lovely quaint property. very comfy bed lovely breakfast

breakfast was very good and filling and staff excellent

position, friendly, helpful staff, nice breakfast and good grounds, parking and outdoor seating area

warm and friendly, excellent dinner, wainwrights, and breakfast

would have liked the lights dimmed down in the bar area to improve the ambience but that is all we could

breakfast was amazing, with a good

breakfast was a choice of full english, salmon and eggs or continental

hotel is very nice lovely rooms and bar area

as soon as you go into the bar area you get a genuine friendly welcome - no corporate sterile forced smiles - the folks here

breakfast is wonderful

selection, my brother really enjoyed the bitter, nice whiskey and brandy to finish the night bar team / restaurant team - outstanding - its clearly a very popular place, busy on a wednesday

good value for money. a place to lay your head. great for traveling with kids.

we then went to the bar and had a drink in their lovely garden

loved the fact that it had a bath, as a family room a bath is needed to scrub the kids

m and late check out 11

fantastic location, beautiful rooms and an amazing bar and dining area, if yiu like cozy english inns with bags of character and amazing rooms, not to

the young bloke working behind the bar was very helpful

food was top quality, bar staff were exceptional

quite tight for working, and the table isn't really suitable, however you can sit and work in the bar next to the fire which was nice

location was lovely, the room cosy with heating, the bar locals were friendly, advising things to do

plentiful parking there is a railway station opposite and this enables you to hop onto a local train for a

very comfortable and a nice breakfast

good parking. very large room with a very comfortable bed. good food and real ales.

the room, the bar service, dinner and breakfast

convenient parking right outside

room service was poor breakfast was poor

location for walkers, bikers, cyclists and people with dogs,so dog friendly you can eat in the bar with your pet, and they can stay with you in selected accommodation

the location is close to alton towers so will be back with the kids next time

great for the kids with a park, and

friendly staff and great location for alton towers. the complex was also wonderful for the kids.

pleasant friendly staff. helpful arranging early check in with no extra cost

staff friendly in most part and early check in which was

breakfast was perfect and we enjoyed an evening meal in the pub

breakfast was excellent. location fine for what we wanted to do.

service, comfortable room, good breakfast, plenty of parking

great welcome and breakfast! beautiful village location.

breakfast excellent

great breakfast

lots of choice, would of liked a fresh fruit bar but for the price it was definitely value for money

good times for breakfast, handy for taxis and a bar next door. quiet and no one bothered you

breakfast

my favourite part of an english breakfast was not available - mushrooms.

wifi in bedroom is quite poor so i had to use 4g

the breakfast was what you'd expect and was fine as more choice at the gregg's on sight

bar & restaurant

room service last 7 days

drinks on the bar a bit expensive

bar area think a separate check in desk is needed as bar always busy when we check in

fantastic breakfast and great staff

i think it would be good if breakfast was included in the price even if this meant it cost more.

the room was spotless and the breakfast was one of the nicest cooked breakfasts we have had

lovely airey room,clean and fresh. breakfast was tasty and well cooked

parking was not well ordered but building work may have contributed and a wedding fair was starting

the gardens are beautiful, excellent dinner and breakfast in the restaurant

we were setting off early in the morning and staff ensured we could access breakfast and even made us some bacon sandwiches

no wifi for business computer

the location was great , room was lovely , breakfast was nice too , staff were friendly

we had the superior room which is located above the bar and was a little noisy until 11pm

room 15 was cosy but perfect for me, the bathroom was a lovely style, i loved the bar and restaurant and most of all the garden views of the river trent

of bar staff in the afternoon, we had been stood a while and no one was serving so we left

the facilities were great and the bar was comfortable and cosy

party but feel we could have been given a little bit more to contribute to that like a private bar area

30pm when we arrived and weren’t offered a complimentary drink at bar while we waited 25

room was fine for what we needed, the bar was lovely also

the wifi log-in in the bar did not extend to the rooms, from other reviews i now know there is a different wifi but why

the open fire in the bar is lovely

located, plenty of parking, friendly and helpful staff in the bar and kitchen

staff at reception and on the evening in the bar area

room service was prompt and professional, and the staff were very friendly and helpful throughout

everything great, great views of country side, enjoyed the pool and gym

couldn t find any free wifi

the pool

lovely view of the pool

room with balcony & pool view great staff service good location, 10 mins walk into town free parking close to our room good

clean comfy bed bar area with open fire with lovely friendly helpful staff

wifi works well

t times just a dribble from the shower) and the wifi was pretty poor in our room

parking could be improved as it was gravel and on a slope.

breakfast was great with a good choice :). room was lovely and clean, wifi was pretty good, too.

location, great views and comfortable room, comfortable bed, good wifi, i would certainly stay again and highly recommend the place to others, to top it the price

room was a little cold, and the wifi very hit & miss.

room are very comfy and clean, i slept like a baby ;) plus parking is huge and location is perfect for donington park race

character, staff, parking, cleanliness, room all excellent

meal & breakfast four ales on tap free wi-fi available all over pub, not just public area free parking

we stayed for an evening meal which was delicious and breakfast was included in the price

cluding the gin bar) and the food

the evening dinner and breakfast were excellent and served hot and in good time

lovely venue for a wedding but a little cold in the barn for an autumn/winter wedding

card payment not taken at the bar in the events venue ( although that might be a good thing!)

would have enjoyed a cocktail at the bar but obviously not a deal breaker

staff, even though we arrived very late good comfortable bar area

location, facilities, restaurant, ev charging

good to have the option of a late check

we didn't use the bar or restaurant so cannot comment on the quality of this

criticism was the very worn seating in the bar area- this looked shabby and torn and didnt reflect the quality of the bedrooms

nice bar area that our group met up in

the bar area was cold.

home grown fruits and vegetables, lovely garden to sit out in on a balmy evening, safe off-road parking

nice welcome, great location, good parking, wonderful garden, great breakfast and very comfy bed

good internet and free parking

very friendly and helpful. lovely hotel, comfortable rooms and good parking...highly recommend.

plenty of safe parking & beautiful gardens

he went out of his way to help us with parking due to us having 3 vehicles with trailers

very clean, good bar area

lovely bar and staff and huge bonus was the excellent breakfast which was better than any of the big

very minor observation would be that due to work on the bar there was a limited selection of cider, however i’m sure on my next visit this will have been

selection of drinks in bar excellent too

for those who wish there's a gym too

had three children with me and the loved the gym

the diy breakfast and gym were excellent

very welcoming…lovely and clean bed was very comfy. good choice for breakfast.

we enjoyed the freedom to help ourselves to breakfast in our own time

the big family room that kept all 6 of us comfortably in one room, beer garden/play area for kids and the closeness to alton towers

wifi - if there was some we did not find the password

check in 16.30 ok bar and food opens @ 19.00

as a family with kids, we were really worried

no wifi but kids were so tired from theme park visit that it didn t matter

parking, lovely location, great bar, great restaurant, great food, football was on and i'm a

later when i went to the bar i mentioned it to the staff member who had check us in on arrival

breakfast and evening meals were excellent freshly cooked and hot

they had to accommodate a wedding at short notice and close the restaurant and bar to hotel guests

wifi signal wasn t very good in the room

gym and pool facilities. excellent bar meal. little airport noise. very clean and comfortable

was awful, had to return our food to the kitchen twice, the gentleman sat on the next table returned his once

had to wait at the bar for over 5 mins to be served would of been nice to have someone manning the bar at all

oh, we had pizza from room service and this was excellent too

guests really should read the messages around the pool, for example no jumping yet letting their kids jump in the pool while others are clearly swimming lengths of the pool

the bar closed at 10pm. the tiny sink in the bathroom.

he took a fan from behind the bar to put in our room

location - large room. price. bar and restaurant. parking. very friendly staff

pub bar was available downstairs and wi-fi was excellent

staff were exceptional and very helpful, even bringing us drinks to our room after the bar had shut

the breakfast was great

was unhappy that the sofabed was uncomfortable.even kids found it uncomfortable.needs updating.

the kids loved the chocolate bar on the bed when they entered the room

very clean and tidy. breakfast was great and the kids enjoyed the experience.

comfortable food was good friendly staff nice breakfast

also plenty of parking if required

breakfast was very nice also

of signposting for breakfast area

the food was good in the bar and the breakfast in the morning was massive

room was good size clean nice shower and very friendly staff breakfast was really nice

bar good, i enjoyed the pizza in the restaurant

breakfast was adequate but not much fruit on offer

the pizza food deal was perfect for the kids and staff were very pleasant

good breakfast and food available to order at all t8mes which is a bonus when travelling with kids

and clean and food very but should have kids menu out on tables with other menu as we did not no you had to ask for kids menu behind bar

staff as usual helpful and polite. early check in and late check out.

the pool, gym and overall all hotel facilities were great

i love the makeup mirror in the bathroom. gym and pool great

00pm

changing area and toilets in spa area very disappointing, dirty and cold

amazing breakfast. helpful staff. great room. cheap bar too

nice little hotel lovely breakfast and lots of eccentric golfers to people watch

after having breakfast we had a short walk around the golf courts that belong to the hotel

continental breakfast was the best i've ever had

were amazing fast check in on arrival, room very spacious with wonderful buffet breakfast, excellent customer service, beautiful location and hotel we will return