pizza by the main pool is amazing

everything was amazing it is worth the price!!!! the kids loved it as well

breakfast at the spice market was awesome staff was friendly and courteous

gym and water park a must visit

gym and water park a must visit

i got the privilege adults only package, the bedroom is not really big, very small balcony and not jacuzzi

he’s the bar man at the pool and is brilliant

the drinks at the beach or pool bar were very light, even the beer didn't taste like the presidente you can drink outside or in the

i liked the separation of family and adults, we enjoyed our meals etc

the best restaurant is the asian food, the room service is good and quick, a la carte breakfast is the one to go, it was very good and has different options, drinks at the beach were

absolutely amazing gym and pool on the roof of hotel

amazing breakfast

the breakfast was amazing thanks to chef maximo

perfect breakfast ala carte

excellent breakfast, hearty and delicious, great quantities

the pool right by the bar is the only one that has any shade in the water near the gazebos

the sunset from the bar and restaurant is one of the property's highlights

the kitchen appliances were damge and dirty and i reported it and the housekeeping manager duty

the pools are with sea water and the pool area is covered with a thin layer of sand

we ate was excellent, we did think there was scope for a bit more variety particularly around the bar snack options

place, amazing breakfast

rooms are big and the staff is really nice, cool pool even if we didn't use because is really close to an amazing beach

the pool, and breakfast

breakfast quiet room facing an empty lot big bed easy access the staff is really nice and makes

breakfast is really basic and even small improvements (such as adding something fresh) would make

drinks at the bar are horrible, cheapest alchohol

ileys is kot bayleis for ex) and the barmans had to ask u

rooms need updating. pool could use updating as well. need more huts on the beach.

sea is fantastic, the guys at the beach bar are top and in the main restaurant

also not coffee option at pool bar or beach bar

there is no wait service at the bar or pool and the bar is far from the beach

i want to highlight isamar in the coffee shop, teófilo in the il palco restaurant and tony, a bar supervisor at one of the pools

smokers on the beach, in the pool, inside the beach and the pool, smokers everywhere

pool only

there is no wait service at the bar or pool and the bar is far from the beach

alberto in the pool area bar good service and always happy

promotion of the spa treatments

rooms are comfortable, room service is good

nice clean pools and gardens there were enough sunbeds around the pool, with shade

the room service

isla catalina is amazing, the breakfast is excellent but far to expensive, the hotel is wonderful

amazing breakfast. the beach is not too big but enough

great spa service

would like to have more options for breakfast.

the rooms come with a golf cart and the staff is instantly ready to serve

breakfast was excellent with a very wide selection, and because it’s served in two beachfront

hotel was clean , the entertainment was really good for kids and adults , the food was good , it is great place for the family

smoking everywhere, they should have a smoking area as they are a lot of kids and babies around and this was very annoying

there is not enough shade at the sun-club pool or beach compared to the number of guests staying in that section

kids activities, food variety, stone massage in spa

cheap and breakfast

no tv no wifi.

the price can't complain only not a complain a suggestion internet wifi some time weak signal but think it's

a good enough hotel with breakfast included

breakfast was very nice and the coffee was

the rooms are extremely comfy, good breakfast! great swimming pool

toast and a coffee something lite be nice (buffet was great if you hungry) pool was really nice

pool

the pool area was really nice. spacious rooms

social and entertainment areas (lobby, pool, etc) are in good conditions 3

arrive at our hotel until 2am and the security guard happily greeted us with our room keys and wifi

the music at the pool area was very soothing and of different kinds of genre

and helpful staff , from the owner giovanni to the kitchen ladies and security guy - quiet area - pool ,jacuzzi and a nice garden for relaxing - free parking

the breakfast was really cute by the pool with different fruits, cereals, toast, pastries, different egg options all in all we 100%

the wifi was fast and easy to connect with

the pool area was decent

there was no breakfast included like described

the room had no wifi or television service and no phone in the room

the pool area was comfortable

and comfortable, the room for 4 people great , breakfast delicious clean beds we also had a small room at entrance with a couch, and space to

paid for breakfast that was not available. could not get refund right away

unfortunately the hotel does till now not offer a breakfast

breakfast is good also

serve some plastic or reusable fork, knife or spoon in case a guest want to take away breakfast

good breakfast , large parking

good food and options for kids

overall all the staff were very helpful and ingrid at the spa gives an amazing massage

good food and options for kids

let us know we needed reservations for restaurants. have butler service in pool area.

one reservation in a la carte restaurants and we had reserved for three nights didn't include room service which make ask myself what the reservation all inclusive

the spa was very relaxing and worth while

st restaurant in dominican republic) private swimming pool golf cart amazing beach

booked the junior suite with private pool and as soon as we checked in we found out that there was major construction work taking place

luxury suite was amazing had our own private pool and golf buggy to get around in

huge and comfortable bathroom, walk-in closets, and nice pool

breakfast was excellent and the location was great. too many mosquitos!!!!!!!!!!!

the rooms beautiful views. the service top notch. food great. spa services excellent.

no pool no food and nothing fun to do in the area

at breakfast the only waitress is slowly servicing all the tables

breakfast good enough

wifi was not working when we were there

we even walk to a near cafe to have breakfast

gym can be a bit larger with more opti

and seemed happy to be there more of a relaxing upscale vibe which is what we were looking for breakfast had so many choices and was

of the food for breakfast and lunch was excellent

the bar has a door that when open a very strong white light is quiet annoying if you are in the tables

was a little hard and the food was just average in most places however it was fine for lunch and breakfast but the

and ingrid from the kids club was amazing to our child

still about to find activities to do on the resort and after a while everyone just got in the pool

the lunch at this restaurant, the tuna fish was sooooo delicious ud83dude0b kids like also the water park, beach volley, and the teenagers center, as well as the ice cream bar

to be with our baby) it would have been great to have a separate pool for kids with a bit of warm water

we had to get up very early to save chairs and the food choices at the water park weren t great

my husband was gobsmacked by the gym, sent pics to all his friends who were jealous

the gym had just about everything- we didn t use it much because we were trying to just relax

ils service wasn't good or worth the price) they need a nail dryer

the quality of room service food was not good at all

24/7 room service

in particular our concierge/butler luis and jose at the egg station for breakfast

also, there is a wifi everywhere, even in the middle of the sea (haha, not obvious (+) great service great pools huge rooms perfect wifi all the

specifically picked it because it was adults only

there was also a poolside place to eat breakfast that had a smaller selection of food

it is gorgeous and clean, with a large pool and a beach

and there weren't that many food options -- was kind of redundant everyday the same things for breakfast and

food was very americanized, no pool or beach towels provided , airport shuttle was an extra fee,

the apartment was huge, the kitchen was well equipped.

besides one pool, there weren't any other amenities such as a kids playground or nightly show

pool bar close time. the silent pool bar needs to be open.

there was no breakfast either

location - breakfast was fine

pool and staff

we missed the breakfast time, but the staff saved our breakfast in to-go containers

little restaurant in the same building good for breakfast and dinner menu looked pretty good

food, room service, pools, water park, the room was perfect i had a swim up suite my kids loved the

all the bars wasn't open even we had a pool down the room and the pool bar wasn't open

yet having to pay extra for many things - the check-in experience was very slow - they offer golf-kart service to move around yet never show up - we made a reservation for a restaurant 3 days

i loved the gym and the staff in general

they need to be more able because they are receiving a lot of people with kids

we loved the preferred pool with the outstanding service of algenis and johandy

went on a kids trip. but honestly very enjoyable for adults.

vibe, infrastructure, the dance shows, food, people doing their best, beach, pools and kids

lots of activities with kids zipline , bowling, tennis, basketball and waterslides with lazy river

the burgers at the bar near the pool were the only things my kids enjoyed

the reataurants and the lobby bar are great too

the food and drinks. the pool and experience.

at all: the beach with the bar, the restaurants, the pools with bars, the tennis court, the gym

and ray was taking amazing care of us, they helped with organising activities, reservations, room service, everything

friendly staff, especially at lazy river pool bar.

our kids had so much fun

the water park is excellent, the beach on the ocean has the most lovey scenery

wifi in my room did not work

some things to improve: there were no breakfast products for diabetic persons, such as milk, yogurts etc

room service was disappointing, food was cold

check in was easy and they valet our car for free parking during our whole stay

we had to do a couple of zoom calls from the room for work and the wifi was perfect

love it was only adults, the swim up pool, activities, drinks and people.

room service was fabulous, fast, and reliable, and the room itself was beautiful, comfortable, and

it should be explicitly stated that everything is included at the highest level, including 24/7 room service and a ceviche restaurant on the beach

i enjoyed having room service with no additional charge as it was all-inclusive

the buffet was so crowded in breakfast and lunch.

room service was nasty. how far my room was from an elevator

room service is over by 11 and that was the only thing i didn t like

breakfast need to be served until later time people are on vacation and wake up late and breakfast

nice relaxing pool area and good

the wifi from the many wifi points you can connect to, was so slow and sluggish you could not even

really poor breakfast and reception

breakfast

the pool was out of service cause of remodeling

and the other thing is that you have to pay for use the pool

the property is very clean . great customer service. great breakfast with different selections

the pool side and gym was never busy

the pool and side bar are great

everything is clean , great location and a beautiful pool .

breakfast was great i would encourage everyone who can to go there.

beach front, all inclusive, adults only, the rooms were amazing

wifi was very poor the tv didn't work half the time

jean carlos for being part of the magnificent experience i had there, i love their spa services, i hope to see you soon because i will be back

love gricelda, my congiergeud83dude0d elizabeth at breakfast and looki from entertainment ud83dude0dud83dude0dud83dude0d they made my stay so good

room service was a great plus

our only complaint is the wifi was not very strong, but maybe it s from storm

i do not recommend hotel for kids because guests are mostly getting drunk everyday

for the amount we paid for all inclusive the additional cost for escape room, laser tag, golf carts and flow rider should have been free as well

and how the beach closest to our room along with two pools were for time share people only this was not mentioned clearly when we booked we had to walk

i didn't like was when you were sitting on the balcony your vision was obstructed by a silver bar rail' other than that everything was

loved the stores specially escapology for the kids

pools clean and enjoyable for wide range age of kids

breakfast, lunch, meals, was very good, staff at buffet excellent, kennedy and his team, very good

resort is well equipped and family friendly , multiple kids amenities, nice food options , amazing beach , nice views , clean

our kids loved the swim out pool from our room and the water park

they have non stop bar with food

i also loved my room with the private pool it was perfect

food is ok not bad the are comfortable staff are pretty nice they make show very night which your kids can go with

was excellent all the staff was very kind but i have a problem with one bartender call francisco he was located in the bar in front of the restaurant call ocean he was

so better to have strollers if you have baby or little kids

the breakfast was incredible, the staff super friendly.

have a lot of rooms, you feel really relaxed, you’re almost alone on the beach or at the pool

i loved the addition of a golf cart and bikes to go to restaurants & spa etc

and having your own golf buggy to explore all of puntacana was fantastic

they supplied a shuttle service to and from the retail and shopping area

golf caddy and bicycles to get around the resort work really well

it is even possible to charge to the room when at the beach and wifi is equally working well

nice staff accommodated us with early check in

it has a large pool and they provide with towels to take to the beach

the pool was next to the parking lot.

thout a dominican number)

several restaurants that are never too crowded, with great food on rotating menues and obviously room service

they will try to sell you on excursions, spa treatments, dinners in the beach, etc

room service says it takes 45 minutes but on average it takes between 60 and 90 minutes

prices at the spa are exaggerated. almost no fresh fruit juices.

thank you to alex at the pool bar for the drinks on our first day unfortunately we did not see you the rest of the weekend due to

please control room service and take care for your things but probably everywhere is like that

only local brands too many guest, the service in main restaurant was very slow they do not have spa with climatized water

t or warm) the night show a tainos theater was poor, only 4 dancers +

h), casino etc

since it was a golf trip with the lads, we were content with the services and what they had to offer

also s/o to the employee yngris also all the bar tenders by the pool are also extremely great

the wifi wasn t super strong but it did what it needed to do.

wish there was a small trans golf cart ride from place to place, like lobby to beach to spa

golf located just 5min away by golf cart from the hotel main entrance, called punta blanca golf

the facilitity..i found blood on bed , the coffee machine not working also the wifi was horrible

buffet and room service were both just okay food but we understand how hard it is to accommodate so many

happy and funny staff all around specially with the kids

the wifi was fantastic throughout the resort

easy access to the beach, gym, and other facilities

happy and funny staff all around specially with the kids

the breakfast opens at 7am. to me is to late, evenon vacation hahaha.

pool was nice but the kids pool was super dirty

i wish we would've left the kids home but they even have a babysitter at your disposal

night they cheated us to have a special breakfast in our first morning

resort with plenty to keep the kids happy

the food and the swimming pool

really enjoyed all the things for kids to do

place is so big that u have to wait for a trolly it's cool at first but when u go to the beach or water park it sucks having to wait for it but other then that nothing

it's a great place to take the kids and enjoy your self the food and drinks are great

we also enjoyed the night entertainment for both kids and parents

the diamond club bar was amazing.

wifi in the room was often unreliable. at the same time, it worked perfectly on the beach. :)

the room was dirty. service terrible and slow no breakfast available said too busy and full

on my last night, room service was extremely slow taking almost 3 hours to get me my order

everything was close, buffet , restaurant, pool , beach

excellent staff, pool and beaches. variety of food, common areas are very clean.

the beach , sand, tiki huts, pool areas , dining, bars were always clean

breakfast is excellent, too many option to choose from, buffer is also good, if you are a drinker

really bad, but it will be nice to have more snacking places around the pool between the breakfast and lunch or in the afternoon, to accompany the

was pretty clean, beach and pool area well cared for and nice, lots of chairs available at beach and pool, drinks good, live

i wasn t able to check out the pool, and the rooftop bar wasn t open, but considering how good everything else was, i know it would have been a vibe

you can cook there and prepare some basic meals, bed is big and comfortable, lovely swimming pool, little gym with light weights and cardio equipment

came with a full kitchen and lots of island space

well a waiter took an order while we was by the pool and never returned.

- the room was so beautiful, fresh drinking water every day (2 x small bottles) and i used the gym every day (+)cook there and prepare some basic meals, bed is big and comfortable, lovely swimming pool, little gym with light weights and cardio equipment (+) the gym is brand new also great work (+) the pool is well maintained, however at the time there was some maintenance so the gym wasn t usable (+) gym excellent

the spa was amazing

the hideaway pool bar staff were great

but i hated that our room service never came, our waiters never came back with our mimosas at breakfast, our restock beverages just were 2 beers a day, our swim out was cold, nightclub on

hotel was misleading we thought we were going to an adults only resort and there were kids

…at the suite with pool. amazing room for a low budget.

wifi sometimes was weak beacause of the too many people.the room needs a little renovation.

entire hotel was great. good facilities (including kids pool)

quality and room service need some improvement

the facilities, the room, the pool, the beach, the food, everythung

shuttle service 3 pools kids small water park as well as beach all within the property

and yes, we did enjoy several days of r&r at our private pool side patio after an afternoon at the main pool or beach

yocari be, migel, ruth, ariela, excelente, armando, hot chocolates and the best waiter in the pool, tabuos

pool side and beach side cabanas fill up early, people leave their towels even they are not at the

room service was quick and efficient and we were pleased that

great wifi and lots of tv channels