lovely pool and its always clean

kitchen supliy

no wifi at all

wifi did not work in the room

though lodging is rudimentary, the place is ideal for kids because of pool and easy access to the beach

peaceful, not a lot of competition for the beach or pool area

it could have a more diverse breakfast

breakfast buffet was very good

breakfast was diverse and tasty

club hemingway was just what i needed, a large pool, a beautiful beach, and a palapa bar serving cocktails

enjoyed the daily breakfast very much

once we entered the television was not working there was not enough towel for 2 kids and 2 adults

many bars around the beach and the pool

r room was far away from the parking)

wifi worked in the bathroom, not on the bedroom

the pool is massive and it was the highlight of our stay

they should have more activities for children since it is very safe property for kids

the snack bar looks lonely, should have vivid decoration in the walls

includes parking, wifi, entertainment, gym, pool recommend, totally

breakfast was excellent

the food, the beach and pool

the staff are very friendly and attentive, juan from the pool bar, héctor and francisco, all the employees and the lobby staff are very polite, the

there is a beautiful kids place, with a very pretty club house and pool and lots of shade

we were not able to feed our 4 kids anything until we were checked in and assigned rooms

also the waitress at the bar were giving drink to whoever even though we came before and with kids, apart from that the drinks are horrible, worst type of liquor and juices

the green areas, and the pool except the beach, it has a lot of rocks

good food and options for kids

in the room, the safe not working in the room, the phone not working in the room for ordering room service

overall all the staff were very helpful and ingrid at the spa gives an amazing massage

the spa was really nice

breakfast not as expected

pool

free wifi , fairly good connection, does drop and not speed we are used to

we also had a small room at entrance with a couch, and space to leave luggage, the gardens and pool clean , great place to stay if you visiting the area

tu pool and the staff

wifi service working in the room, very expensive price for accommodation and restaurant, the

you can easily spend your days at the hotel if you don t feel safe to go outside, because the pool at the hotel is great, they also have a pool bar

our dinner out near the pool was so delicious

staff, nice room, beautiful bathroom, lovely pool, amazing food, treat you like family

the grounds and pool were always neat and clean

wonderful staff, easy and safe. nice pool and view but no beach

the rooms are extremely comfy, good breakfast! great swimming pool

social and entertainment areas (lobby, pool, etc) are in good conditions 3

hotel was lovely, pool great. reception staff very helpful

toast and a coffee something lite be nice (buffet was great if you hungry) pool was really nice

the price can't complain only not a complain a suggestion internet wifi some time weak signal but think it's

every day the same breakfast, they should vary.

breakfast was great

breakfast variety is very poor

wifi good and staff went out of their way to be helpful

amazing breakfast. the beach is not too big but enough

they also don’t include any gym classes or tennis lessons

4-seat golf carts included in every room and are a great way to get around

the rooms come with a golf cart and the staff is instantly ready to serve

great spa service

clean & spacious rooms - nice beach and pool area - fun animator activities, beach zumba was a hit

gym and water park a must visit

breakfast at the spice market was awesome staff was friendly and courteous

its in a beautiful location but the hot tub as well as the pool for the private guests needs to be refurbished and kept up

kids menu, crowded beach, cleanliness of main buffet especially children high-chairs.

he’s the bar man at the pool and is brilliant

was a weekly or daily print out showing when and where things were happening at the beach or pool or nite time activities casino needs to have some pictures or be redone fire karen she took

room service was free including alcohol, and the only thing added at the end was spa visits and wine purchased (not house) during meals in the evening

everything is very well organized so queues for breakfast or dinner are not that long

my dietary preferences during the booking, during the checkin and once again when going for breakfast

place, amazing breakfast

the breakfast menu had extremely limited options with small portions for the price paid

the pool, and breakfast

very good , hotel cleaned, very goodc cappuccino , swimming pool is big , close to the beach

we didn't reserve everyday breakfast, but we had a few meals there, all was good

low end rum… only lobby bar had good liquor

there is no wait service at the bar or pool and the bar is far from the beach

smokers on the beach, in the pool, inside the beach and the pool, smokers everywhere

cocktail bar staff are unique

i want to highlight isamar in the coffee shop, teófilo in the il palco restaurant and tony, a bar supervisor at one of the pools

some staff are great, like miguel by the pool

there is not enough shade at the sun-club pool or beach compared to the number of guests staying in that section

hotel was clean , the entertainment was really good for kids and adults , the food was good , it is great place for the family

smoking everywhere, they should have a smoking area as they are a lot of kids and babies around and this was very annoying

the spa was amazing, and 2 of the 3 rooms were comfy