staff were very friendly, breakfast was amazing

bar not noisy on the night we were there although we were tole there is sometimes a night club

evening meal in the bar was excellent with a very varied menu and excellent service

the staff were incredible, helped us with early check in.

the staff were friendly and the food and drink in the bar were very good

bar area is really good

lodge with lovely bar & restaurant which meant there was no need to venture out to dine

staff was top notch and the bar downstairs was much appreciated

the bar had a blazing open fire making it very cosy

the staff were great, really welcoming and friendly, from reception to the bar staff to the dining staff at breakfast

great staff, beautiful setting, comfy front bar with tasty food

i was a bit less pleased that i had to pay extra for the kids’ hot chocolate

the breakfast service was slow and served randomly.

friendly staff , plenty of parking space

great bar and lovely room

the food was delicious but wow what a breakfast

chicken wings (room service) to die for and the breakfast had lots of choice and was very enjoyable (-)no room service after 10pm which was not stated on the room service menu. (-)had room service one night and food not that good. burger a bit rubbery.

breakfast was excellent

also the restaurant and bar and a bonus of entertainment added a good atmosphere to whathe was a dreary wet two day break

parking. wifi.

staff were very accommodating with early check in before the ceremony, which we hadn't been expecting

accommodated an early check in (as we were heading to a wedding outside the town) also, which was much appreciated

dressing gowns would be handy to go to pool. an indoor walkway to pool.

gym available but we didn't use it

breakfast was fab

playground near by for small kids

rather too hot in the bedroom. too noisy in swimming pool which is used by public too.

for an early check in as we were attending a wedding and i was traveling with my mum

breakfast fab

perfect maybe the price a little dear for midweek family room was 200 euros but it did include breakfast and it was in

food & drinks in the bar were lovely

the proprietor of the hotel (numerous generations) on check out asked if we had a breakfast - we had misssd it

lovely atmosphere. bar area lovely.

facilities were very nice, bar and breakfast service were great

the bar food was lovely

staff lovely. food in bar lovely. breakfast menu fabulous & made to order. ideal location.

were very nice,rommwas spotless and very comfortable, we ate in the bar and the food was

room fantastic with amazing balcony and views, breakfast fab and lovely heated outdoor area for the smokers

from the staff, the room, the hotel itself, the location, and a super breakfast

we had a harbor view room. it was excellent. breakfast was also great.

the hotel itself is beautiful and the breakfast was very varied and promptly delivered

breakfast was wonderful at the hotel

great full irish breakfast. friendly staff. good parking on-site.

the food in the bar was delicious

free parking

food was exceptional, dinner and breakfast.

breakfast excellent

enjoyed the mini golf nice course

the kids entertainment amenities and the apartment so spacious great for families, more room then a

best hotel for anyone with kids

lots to do for kids. swimming pool was warm, kids loved it. food was very good. happy overall.

friendly staff in all departments,very clean & lovely food,very relaxing every time & a great gym

room is clean and spacious w/ comfortable bed and great wifi connection

everything.. friendly staff. lovely rooms. great pool to relax

the spa was good - booked into the ellis colection room was a great + exceptional quality spacious

really nice bar food the chicken wings are some of the best i ve had

had also requested an early check in - and, no problem

thanks to aine for for early check in and room 506,the sea view was spectacular

no signal or wifi never worked no one fixed wifi

clean room and free parking

breakfast was perfect, lunch in the bar was lovely and dinner in the dining room was gorgeous!

the breakfast and bar food was delicious while the hotels location on the coast is superb

views exceptional from room, in outside bar and in resturant staff very attentive swimming pool - steam room and suana - great breakfast - good selection of items and cooked breakfast good

comfortable room, helpful staff and excellent spa and swimming pool. beautiful scenery

room was excellent lovely big comfortable bed great shower breakfast was exceptional, ordered poached eggs, beautifully presented granola, delicious smoothies

the views from the breakfast/bar, lobby and leisure centre are stunning, as are the walks thru the grounds

gym and pool great too

room service

shuttle bus to the airport and some pastries/ tea/ coffee available free at 5am

he also insisted i use the shuttle bus to get to the airport - even though its close by it was appreciated as i had a heavy

i used room service which was quick and the food was hot

staff exceptionally helpful, hotel stunning, rooms excellent, new yorker bar very good and welcoming

early morning gym music coming from the building across from our window very loud.

donnacha & justin and all the bar staff excellent

we were able to laundry done

great staff, lovely hotel. we really the bar, food, and swimming pool.

the young lady at reception was very helpful bar food was excellent

facilities brilliant gym pool and hydro pool

plenty of complimentary parking available at the

the tablet to order room service is a very nice touch , also having chrome cast on the tv

the room was spacious, breakfast was delicious and the outdoor pool was amazing

comfortable, quiet, undercover parking, great service, with an excellent pub/bistro doing great food with amazing staff

the only issue was the bar staff were a little slow.

the kids loved the indoor pool

food was delish from breakfast ,lunch and dinner loved every meal

decor throughout lovely pool

really lovely breakfast

breakfast the next morning was very good too

bar and restaurant were very nice

hotel should have a 5 star rating, but apparently to achieve this, they need to provide spa facilities

a full breakfast was included and it was great

breakfast was made to order and delish

the staff was very accommodating to us arriving late after lost baggage in dublin and the kids had fun exploring the hotel and pub

fresh cooked irish breakfast with a great variety of dishes to choose from and all served by friendly and helpful

great bar and kitchen… also, very walkable to the blarney castle and woolen mills attractions

clean and pleasant breakfast room

no pressure to check out and breakfast offered even though i was late checking out.

food was incredible and gym and pool were busy but top notch

our room had a bath and shower which worked well as the kids could have a bath

we had put the kids to bed and my husband had man flu so we were hoping to escape it but one of the function rooms

it s also okay for families with kids

the bartenders at the bar

room service and food was excellent

very clean, beautiful interiors, modern gym, super relaxing spa, well equipped bar maybe the

a better gym, pool or someone to help us with our bags

wifi was not reliable and the cost was very high for a small room and unremarkable breakfast

building, but fully renovated and up-to-date with all amenities, including great wifi

3 euro tray charge for room service. car park is small.

pool was the vet small but that couldn t be helped and the jacuzzi wasn t working.

wanted to use swimming pool with my daughter who is 7, no information about after 7 no kids at swimming pool

there is also a spa there

pool, view of shandon, staff , breakfast

nice relaxing bar off the reception area

despite being out for 4 hours during the day then out again after 1530, no room service

coffee was cold and the juice must have been a kids style juice

pecially mide!). breakfast is good for kids.

loved every bit ! kids had a ball

very cozy bar with comfortable chairs, pillows, lamps

friendly staff , nice resident bar and a nice breakfast spread if i’d had the time to partake

limited parking. bar closes early.

there was no breakfast and no coffee bar open during our stay

breakfast for 10 euro has plenty to offer and coffee bar was perfect

big clean rooms; very good location; very nice spa center with very kind staff

swimming pool was full of kids

facilities good with a lovely pool, jacuzzi, sauna, and steam room

facilities in the gym and pool were top class

fab food child friendly with kids club option

great location, good breakfast, near irish bar with traditional music.

had the continental breakfast- adequate dinner excellent no room service

lk up, no lifts so pack lightly) was ideal and clean w 2 bedrooms, great shower, laundry in unit and heated floor in bathroom

- 2 big double rooms - sitting room with flat screen to - everything u could possibly need in the kitchen - would highly recommend this for a family with young

staff, location, accommodation and bar/garden

i loved the room and the bar area, which had a great atmosphere

friendly staff,very clean ,swimming pool and gym.food good also

the wifi network was unreliable, seemed to be down more often than not. the bar had odd hours

swimming pool is great. breakfast is incredible.

spa needs a refit. looks like it was new in the 80's and not touched since.

early check in which was greatly appreciated

the kids had the pull out sofa to sleep on and i lay in it and found it extremely uncomfortable, could

the rules about room service. we missed it twice i think

the room was alittle small with 2 small kids but we managed all the same

the staff were so nice and helpful they made our stay very so enjoyable, especially the bar staff and meghan the manager

gorgeous breakfast staff are lovely- and the swimming pool was amazing

room was lovely, there was access to a mini bar, the breakfast was unreal, the bathroom was a1 and the staff couldn't do enough for me and i felt

) fast wifi, smart tv netflix youtube etc

the staff where lovely and really helpful (facilitated early check in with no problems) (+) i love the vibe in this place plus staff are all so friendly and early check in was much appreciated (+) an early check in was (+)got early check in as room ready great location (+) reception accommodated an early check in for me which was extremely helpful

the pool and gym area.

gym wasn't open each day before 6a when i'd go to work out

weight machines in gym

wifi was really poor.

i love the sauna at the gym

wifi is free

but the staff kindly kept ours in the kitchen fridge which was appreciated

late check out was awesome too

didn’t eat breakfast

also, this is probably the best equipped hotel gym i have ever been in, plus it had a sauna, which was super relaxing

had to relocate to two hotel rooms as the studio with kitchen did not work out for our family needs for separate beds

parking

room service food almost cold

was a member of staff who was on room service very rude and spoke to me like i was something bee has wiped off his shoe

our kids were accommodated and treated with such attention and friendliness

our daughter loved the kids club & restaurant had lovely food with great children's options too

wifi could have been better/stronger. a fitness centre on site would be great.

had a good night sleep, breakfast and traveled onward

great welcome and delicious breakfast

the room service was great value for money food was lovely, staff was very welcoming and polite

there was a bar and restaurant so could stay in

comfortable hotel. clean and freindly. large car park and free wifi

the bed was very comfy- too comfy!! pool area and gym were both excellent

place grounds are lovely my kids loves playing there having a run around

parking facility,hospitality,food,swimming pool

staff were very nice and loved the fuss they made of the kids with the little gift bags for them

staff, food, the gym, the grounds around the hotel, the rooms, wish i could of stayed longer

if you are going as a couple to relax is in the evenings in the food area is very noisy with kids and lots of kids around running in and out from buffet

room service was amazing easy reception and check out great breakfast

if you are going as a couple to relax is in the evenings in the food area is very noisy with kids and lots of kids around running in and out from buffet

accommodated a early check in for us