new hotel,beautifully done. large breakfast area with the most selections i have ever seen!!

very clean!! newer hotel. breakfast was really good as well. highly recommend this place

beds comfortable, room very clean. staff was very friendly. breakfast was great ud83dudc4d

easy access off the interstate. bed was comfortable. roomy shower. good choice for breakfast.

breakfast was good with several choices

the rooms are big and comfy. the breakfast was really good

everything! staff, room, breakfast, hospitality, co.fort! absolutely the best!!!

the kids loved the indoor/outdoor pool

kids were making popcorn by themselves in front foyer of hotel

fitness room was ok

the pool was awesome for my little one. it is very convenient to restaurants and stores.

the breakfast was awesome, best scrambled eggs i've ever had at a hotel!

great hot breakfast. very friendly staff

the pool is great

the room was a little small and so was the pool.

breakfast was good

linens nice, staff very nice, pool and jacuzzi nice, breakfast good enough

the staff was super nice, the room was clean and the breakfast was delicious.

very clean rooms,really nice staff,great breakfast,good location

breakfast was good.

there was know breakfast due to pandemic. everything else was good.

breakfast coffee in room

did not eat i left well before breakfast was served

nice pool vary clean,breakfast was good,the air conditioner was a little noisy

no breakfast because of covid 19

very clean. staff was very nice. breakfast was excellent.

pool still open

newer hotel was very clean and great breakfast

we had kids and our room was near the pool

breakfast was fair

the kids injoyed the pool but just to cold for me

the free breakfast and the wonderful people who worked there

pool was so nice the lights at night were nice and bright and it wasn't difficult to see at all

kids kept knocking at my door and running around midnight

my kids were obsessed

they let their kids run, jump, slam doors until 1am

the pool was ok, but the spa/whirlpool area was a joke. not hot enough and jets were lame.

breakfast was very good, especially considering the current health restrictions

friendly staff, good dining recommendation. excellent breakfast. comfortable room with shower.

customer service, offered my kids snacks and water they loved that

pretty quick check-in, friendly staff we enjoyed the gym and the complementary

great staff and breakfast. room very clean and bed comfortable

it's so spacious and having three kids it was so nice for them to have extra space to sleep

nice room. plenty of space. good breakfast

breakfast choices could be better

was no wifi working and there was no breakfast which i had specifically requested when

clean, new and the restaurant and bar in the lobby was a great idea!

room service was not good. food did not come as described and items were missing.

it was clean and had a bar in the hotel

very clean property. great bar and food.

the supervisor handled the situation promptly and professionally; the hotel was very clean; breakfast had lots of variety

breakfast was fantastic, king size bed was a welcome treat

great free breakfast

friendly staff. very clean. nice breakfast.

didn't have breakfast at property.

loved kitchen area and how large the rooms were

excellent breakfast.

was a great hotel with great breakfast! clean and staff was wonderful

the room was a great size and love the kitchen area

the yogurt in the breakfast is expired

breakfast was included but didn't make it on time

the breakfast could have had hot waffles pancakes biscuits and gravy i had 2 autistic children that

all rooms no smoking. good selection for breakfast

big, clean rooms, cable, internet and great breakfast. friendly staff. couldn't ask for more

the staff were exceptional. clean room, comfy bed. breakfast very good. lots of food choices.

room service for breakfast was awesome

excellent breakfast and bar service

bed was very comfortable, wifi was fast.

open bar ud83cudf78, restaurant, gym, pool, clean room and friendly staff.

ve been charged pet fees before at other hotels but

the variety of choices for breakfast was very good

large clean room. well stocked. convient location . good breakfast. friendly staff

there was a free breakfast with many options

breakfast great and staff was even better. the manager is the best.

the staff was very good and the free breakfast was well done and had a lot of choices!

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

breakfast was great

beautiful hotel, great location, yummy breakfast!

i went to tell the front desk and they just said it was no curfew for the kids and did not correct the issue

like fresh fruit (apples/bananas or granola bars type things) to eat if you are outside of breakfast window

great location! very clean! bright and spacious lobby. excellent breakfast buffet.

knoxville -- easy walking distance to market square and a number of fun shops, restaurants and bars

the free breakfast was excellent

lobby, wonderful staff, excellent location, spacious and spotless room, excellent gym facilities

beautiful interior design! great staff , great location large rooms great gym

gym was clean and pretty big

there is no pool in this hotel, which was disappointing for the kids

the little snack/drink bar is extremely overpriced

staff in bar not good especially young woman

excellent restaurant and bar and service.

bubble water in the gym was broken, but would have been a nice thing to have

ordered breakfast through room service

om service) the staff was very friendly and helpful

complimentary shuttle, plenty of restaurants nearby, excellent room service

the bar had the best drinks and comfortable atmosphere

friendliness, ease of valet and check-in, large modern rooms, fitness center is great and we ate room service for dinner and it was farm-to-table and amazing

kitchen was

breakfast was good

the free breakfast was

out of coffee at breakfast

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an extra night due to incoming storm

we knew the breakfast would be a frozen jimmy dean breakfast sandwich due to the pandemic, but we didn't expect

good breakfast…

no selection of breakfast foods.

out of breakfast food early…

easy access, friendly service, good breakfast

change to pool hours sign. stop the reservations dept. from saying the pool is open 24 hours.

within the hotel is a restaurant, bar and

i would have gladly paid for the room service, but i had zero option to do that

we stayed here the previous year for a gymnastics competition and rebooked because we had such a good experience the previous year

if you stay on the floors below or above the gym

bar &food delicious

gym was awesome

for a couple not a big deal, but with kids, a little more privacy in the restroom would be good

the decor is modern, the small bar and cozy restaurant have interesting offerings

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

they have really good coffee. pool area was clean. having a customer laundry place awesome

hotel had a pool, luggage carts and a gym that were available and very modern as well

if they have some swimming rings for kids will be better, thanks!

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust everywhere, one towel per person (i've never been in a hotel that gives less than

alot of young kids party all night couldn't sleep

was very surprised and unhappy that i was not made aware of the new policy charging for pets-even though i made my reservation with the knowledge that we had a pet

for kids front office very friendly and helpful shout out to nigel who was very attentive to our needs

gym needs lysol wipes to sanitize the equipment after use

bike in gym did not work

pool was outside and small but kids enjoyed it

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

to do when we arrived as it was a short visit and they packed a bag full of things to do for our kids and everything within walking distance

good spacious rooms, smallish gym and pool. good breakfast.

the kids said the pool was too small

we stayed on our way from ohio to sc for vacation, traveling with our 3 kids (5, 3, and 1 yrs old)

it would be even better with a bigger pool & hot tub.

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

breakfast was mostly carbs but alot of of variety

breakfast was very good and it had a good selection of both hot and cold items to select from

full hot breakfast. 1st one all week.

heavier weights in the fitness room would be nice

there was a full hot breakfast available; it's good to see hotels are getting back to this again

nice pool and gym too

nice pool and gym too

- the outside area with heaters, the pool, the room, the staff was very friendly, i’ve never seen a hotel cleaner than this one

breakfast available in the morning k-cups in the room…big bonus

i was impressed with the the bar, pool, and outside patio

check in and out was easy and breakfast had a good selection

then she let us have a early check in

i didn't use the pool, but it looked clean

breakfast had variety of options and staff was on top of cleanliness and refilling stations

the staff was very friendly. breakfast was great. very clean.

free breakfast was awesome. heated indoor pool.

someone had broken glass in the pool and it was closed for repair. we were disappointed.

room service was excellent. housekeeping was adequate.

free breakfast was awesome. heated indoor pool.

had came down to spend the weekend at windrock park and we pulled a trailer and there was plenty of space to park

breakfast was great.

the pool was so small and there was no hot tub

staff was super friendly and the breakfast was amazing

no quarters for laundry

the pool was closed

really no true restaurant or bar at facility

kids loved the pool

pool and no complimentary breakfast.

breakfast very expensive, bar very expensive

friendly staff, great starbuck's coffee bar and cafe

the rooms were clean and the linens were exceptional. the breakfast and staff were amazing

the person over the breakfast was not pleasant at all nor was she helpful in any way.

the indoor pool!

the facility was super clean! pool was indoor and relaxing. would definitely stay here again.

friendly staff. great breakfast. beautiful room. great location.

pool was not open yet, even though it appeared to be ready

pool was a nice way for my grands to use up their energy from traveling all day

breakfast was amazing! enjoyed it all.

was beautiful, great layout, (flooring in lobby getting worn) pool was clean, rooms were clean, great water pressure, beds were comfortable, breakfast was

pool was too small for the amount of guests the hotel can accommodate

pool could have been a little cleaner but a storm had just came through, probably the cause for the

clean pool

pool area was wonderful with upscale furniture and pool accessories provided

spa water in the lobby

great hotel. clean rooms. great service. nice breakfast.

the breakfast was a nice bonus to the stay and very tasty

very pleasant, cozy areas and had a pool and gym.

i almost forgot…laundry facilities permanently closed at this location

and they could not find it so i had to wait in the lobby for quite a while i asked for a late check out i had some issues with my kidneys and whenever we were leaving a male staff member

the laundry facilities didn’t work and the staff either didn’t know or simply didn’t care to

great central location and close to golf course

nice pool place was clean breakfast great staff and food not too bad

wish there was indoor pool available

room spacious clean,parking great, breakfast great, pool great, no complaints

the gym bike and peloton were broken

restaurant and bar were great

pool area was awesome but it was too cold to attempt going in

the staff was so friendly! very impressed. the hotel was clean. the pool was great!

very clean both within the lobby and in our guest room. plenty of parking.

super easy to find. great parking lot for large vehicles.

breakfast was great

pool looked nice but was not currently open due to current health guidelines with the pandemic

pool was nice place was clean

the pool and the breakfast options.

breakfast and everything else.

location, excellent breakfast, clean comfortable rooms.

were in town for a gymnastics meet

great location, breakfast and evening snack.

the room cost plus $50 pet fee and all taxes was ridiculously expensive for one night.

free breakfast and dinner while traveling is a must and they have it

breakfast- waffles, biscuits & gravy, eggs, sausage & lots more

the property was well kept the pool area was extremely clean and would have you wanting to sit outside and enjoy the amenities

i think there should be more laundry facilities.

very chill. wasn't disturbed. friendly staff great breakfast

the staff was friendly the breakfast was great. the room was very comfy.

old noisy aircon, pool out of use

pool and hot tub wasn’t working.

the pool and hot tub were closed. it would have been nice to know in advance!

the bar should be in it own room away from kids view

i was disappointed we couldn’t use the pool this time.

breakfast was not very special, as my kids didn't like anything they had

breakfast each morning tasty

it had a separate sitting area and gave us extra place to sleep. breakfast was adequate.

it was hard for our kids who have food allergies to find something to eat

were pretty bummed by the breakfast options, but fortunately this place is surrounded by restaurants so redemption was right

pet fee being $40 for a small non shedding dog

thought the pet fee was pretty steep.

breakfast room staff were very friendly

clean, friendly staff, good breakfast, quiet, convenient all at a great price

spacious, clean and well stocked room. friendly staff and hot breakfast

really liked that the hotel was clean and had a full kitchen

the layout of the room, tv in bedroom and living room, well stocked kitchen, staff was responsive

pool was nasty

the breakfast was really good and the pool and outdoor fire pit areas were great!

best hotel breakfast i ve ever had. everyone i interacted with on staff was superb.

it's so easy to get there. parking is excellent. check in is always fast.

i got pulled over after leaving the parking lot and was warned of prostitution being a problem in that hotel

bed was comfortable and good shower ample parking

as i drove through i could see the parking lot empty and at least a third of the rooms had the curtain pulled halfway the way they are

there employees telling me i couldn't take the breakfast back to the room

breakfast was included and was delicious

seemed like maybe people using laundry that weren’t staying there

wish they had more channel options on the tv for kids. nick or disney.

breakfast bar was very good, more options than most locations.

large room with a full kitchen and the room was clean and comfortable .

i love the idea it has a pool and fitness center

pool

i love the idea it has a pool and fitness center

it is a little bar with heat and eat junk you pay for

dirty , pulled back the covers to see someone hair in the bed the shower had a used bar of soap

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the breakfast so we could just get up eat and go home that following day everything else

from the beds to the cleanliness, the pool to the showers

it was nice and clean and the pool was gorgeous but unfortunately we weren't able to utilize it

i wish the pool was outside

indoor pool!

breakfast was hot and plenty of it. however, it was not to my taste.

pool could use some lights.

very comfortable and clean room? a nice breakfast the next morning.

location, pool/spa and breakfast

gym, indoor swimming,just had a great experience

the room was set up and the pool was very clean nice big hot tub the bar was wonderful nice

there was a 2 rm sweet with a king bed, where we could close the door and be separated from the kids

kids loved the fountain in the lobby

great gym and pool

we enjoyed the breakfasts, snacks and hh

meager breakfast over too soon at 9 am.

hotel i have stayed, had hot breakfast, egg, sausage, waffles, plus cereal, and pastries

not much of a breakfast, cereal, and muffin, coffee, orange juice

no breakfast, bad location for a motel

better count. breakfast.

the lounge & bar connivence, love the room decor

our kids got to enjoy to the pool

beautiful and clean facility. we loved the outdoor pool!

delight after a 12-hour drive to relax with my golden retriever quietly at my feet in the lovely bar and enjoy a salad and a local (

really fun hotel, felt new, hip and cool. nice bar and lounge area.