breakfast was excellent with a beautiful view across the valley

the pools are wonderful but we were the only guests using the pool area and we wanted peace and quiet

luxe with whirlpool) was big and very beautifully furnished

there is only cold water, so a whirlpool in the room does not make much sense

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

great for kids, with cool pools and playgrounds

the architecture, how clean everything was, the amazing staff, and the traditional, delicious breakfast

there is no on site secure parking for a motorcycle - but the recommended location three blocks away was excellent, with a

great breakfast from cafe on ground floor

the architecture was beautiful, the rooms were very neat and the breakfast service was also good

parking the car was included and very handy

breakfast was excellent and staff made it early for us as we needed to leave before 7am

breakfast is at a nearby restaurant

and helpful owner and staff, great location on the main square, comfortable rooms, tasty breakfast

breakfast wasn t hugely inspiring.

breakfast was nice, the dining room is as showed on the pictures. the staff was friendly.

good breakfast

the breakfast was not particularly tasty and the staff who served it was grumpy

central location and decent breakfast. nice old colonial style building. good size room.

great pool and jacuzzi area

breakfast was good

breakfast was great

clinic in that walking distance, staff very friendly and helpful, clean room, one of the best breakfast included in your price, will recommend and will return to stay there for sure, excellent

breakfast was good overall, but more of the same every day. there is some room for improvement.

breakfast, suitable for business and close by to a good mall in case somebody need anything

it’s very comfortable and clean and the breakfast. staff are very helpful.

the breakfast was delicious and staff and amenities were phenomenal

very good breakfast and wilson who served was very nice and took very good care of us

breakfast could improve a bit. otherwise everything great

made to order breakfast

it also has a very nice breakfast and the staff is very friendly

the rooftop pool had great views of the city and there was a lively bar for evening drinks

the breakfast

breakfast was great, a little pricey tho

walk late night if you decided to grab something to eat it would have to be take a taxi or order room

the breakfast buffet was amazing. fresh local fruits and delicious prepared items.

i paid for the room that get you breakfast at the same time, when i went to get my breakfast the kitchen staf told me my name was not on the list

kitchen utensils are few old and worn out

the parking log for the car is safe.

complete kitchen utensils

one of my favorite features was having a full kitchen, complete with a full-size refrigerator, making it easy to store groceries, drinks, and

both offer impressive views of the city and mountains and there s even an on premises spa to cater to the hedonist lurking within you

is awesome buffet breakfast is delicious very clean inside el tesoro shopping mall i ve stayed in novotel every

strong wifi

additionally, easy access to the in house spa nirvana- who offers great services as well

the service , the view , the pool, location , big mall next to the hotel .

rooftop restaurant very nice too and great breakfast in morning

the rooftop bar and restaurant has beautiful 360 deg views and they have breakfast there in the morning

to improve: some machines in the gym were partially broken and the water dispenser magically started to work after 8 am

staff service, the food, the gym, the installations, the rooftop bar, the complete breakfast buffet, the accommodations and all the facilities in general

staff service, the food, the gym, the installations, the rooftop bar, the complete breakfast buffet, the accommodations and all

the facilities were great and breakfast awesome too.

pool

breakfast ok but have had better. gym and pool very good.

i was impressed with the breakfast

the swimming pool was great with sun since 10am, the gym was enough for basic training and the spa is still not open bit will be soon, however the other

really small gym

breakfast was very good. gym was ok

the gym

like are, the electrical outlets are old and my phone charger would fall out, also the mini bar prices are high

excellent property in medellin. huge mall right across the street. tasty breakfast & clean room.

wish this hotel had a pool

great breakfast and room service

all the basic amenities but the always courteous and happy staff makes all worth it amazing breakfast which was included in the price per night

in the restaurant all the staff very friendly and helpful special attention to angie at the bar and tatiana they were incredibly attentive

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

i needed for the city and about my options how to get to the airport), i liked the gym and the pool

the location, the gym, the breakfast, and the staff were all great.

the bar downstairs serves great cocktails, and the food from the restaurant is good

i struggled with spanish as mainly reception spoke english, but the hotel has excellent wifi throughout, and my translator app worked very well

no room service

modern apartment with all facilities. heated pool and gym wete great. friendly and helpful staff

kitchen well equipped

games room upstairs was great for the kids

we checked in at 10 pm with our kids the bed was not ready

nice room and roof top pool. the kids loved it and we too! good location.

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

they have laundry service as well

very helpful personelle, helped with laundry, tours, taxi for airport

tv ia horrible never works and laundry service is subpar

tside!) and the best attention

walking distance to shopping, eating and casinos

parking on site

friendly staff, good wifi signal.

everything clean. staff very friendly. breakfast was great

room with balcony, very good breakfast with many options, secure underground parking, english speaking channels on tv, very safe

nice gym with views and roof level restaurant for breakfast

no safety bars shower water supply was not regulated, water would turn hot or cold there was no restaurant or

the breakfast was amazing with gorgeous view

clean, good location, good free breakfast

excellent views, and breakfast

the gym at the hotel would be fine for a novice

late check out

having a gym was a bonus

excellent breakfast , good location

hotel pool is like a hot tub its not a pool

need to add some more amenities

we have kids younger than 7yrs so there way to enjoy after heavy day trip is going to pool, but not ice

the floor balcony need higher rails for kids safety.

the breakfast is the best in colombia

we have kids younger than 7yrs so there way to enjoy after heavy day trip is going to pool, but not ice

make sure to book room for 2 if a solo traveller. great restaurant and breakfast

modern, well staffed, nice breakfast, good location.

the room service is fast and the qualy is great

breakfast is delicious, with a wide variety of options to suit every taste

the room service and kitchen staff also did a marvelous job every time i placed an order

breakfast was very good

chefs and staff serving a very filling breakfast

great breakfast, staff are all fabulous

the lack of a pool and a gym is a draw back since other hotels within the same price range in the area offers them

breakfast was amazing, lots of great fruits

good breakfast

breakfast was the same thing everyday it would be nice to change to a different fruit, different

gym consists of two treadmills and a cycle

good bed, nice staff, good breakfast and facilities

also the breakfast was really good

d room service) -- the food was okay, not great.

excellent service, amazing breakfast, comfortable rooms, great showers

room service the food was horrible i had to use rappid

the free wifi was, at times, unstable

i like the roof top gym and bar

the staff is friendly, the facilities are clean, and the breakfast is superb

bathroom had a terrible noice. breakfast room service is not included.

all that was promised was delivered. really good hotel, excellent breakfast.

lousy internet, lousy gym, no other ameneties. low value for money.

lousy internet, lousy gym, no other ameneties. low value for money

wifi for my computer in the room.

no a/c in the reception, no t room service, dirty room and bathroom. too old.

dining room service location

value for money! location! safe neighbourhood! awesome rooftop breakfast!

the kitchenette could have more utensils

uter in the room) and good lighting

the gym is not a gym.

kitchen was basic but had everything we needed

the suites are large and comfortable with a kitchenette, perfect for long stays, and the breakfasts were amazing

the wifi needs a password

amazing rooms, decoration, location, breakfast and staff

breakfast was very good but limited quantity

excellent breakfast awesome design and concept

poor wifi signal in my room

breakfast was delicious

breakfast was phenomenal everyday, room service and house keeping were excellent so was all staff

the pool does not received sun until 1 pm and the check out is at 12 and if you check in a bit late

everything good excellent gym restaurant spa staff

hotel is comfortable, featuring swimming pool and gym

facilities were not ready, the swimming pool area was under construction and spa employees still in training

wonderful staff, excellent location, comfy beds, exquisite rooms, delicious breakfast, best pool, room

wifi not at pool or beer ....but minor problem...

the pool has an awesome view from the 8th floor

ordered room service by ringing the appropriate number in the hotel directory and asked for if the person

the gym

the beds were incredibly comfy and the room service was prompt with great service from the staff

all, awesome breakfast and staff service

the on-site team is incredible

pod, no robes for the bathtub/bathroom, no slippers and the floor is all concrete super cold, the room service was limited depending on the restaurant policies or the room rate you ve paid, the

th the best pizza you will ever have) to the rooftop bar and jacuzzi the vibe this place gives off is exactly what i want in a boutique hotel

pool was so cold.

quiet location on top of a hill with excellent breakfast and helpful staff. nice and clean room.

i didn’t go in the pool but it looked clean and nice to me

the complimentary breakfast was so nice to take the stress out of going out and finding breakfast

pool, small hotel so feels like home

food and bar in every direction

there is a great coffee bar a few doors down that offers tours to coffee country and sells amazing colombian coffee from

it's a couple doors down from a boutique coffee bar where you get tours to the coffee growing region and buy wonderful coffee

they tried to charge me twice for laundry service

perfect location in medellin, good breakfast, friendly staff

the breakfast was tasty and the people were nice

not really many vegetarian or vegan choices for breakfast.

everything was good value, wifi worked well, breakfast accommodates most diets (veggies and vegans won't get a meal cooked to order but have

we had a problem with laundry but the staff went over and beyond to help fix it (thank you (+) the 1 day laundry service was great (+) from the entrance thru laundry stuff ending with daisy on the rooftop, everyone was making effort to make us welcome (-)cup in the room no laundry bag or order sheet i could get adopter but the socket type is uncomfortable (-) finally, we did some laundry and were shocked that they charged us over $135 (-)desk staff unprofessional: after ruining our clothes at their laundry, they questioned us and insinuated they were ruined prior despite us even having photos

minor suggestion would be the inclusion of more non-meat hot items in the breakfast buffet daily

very confortable rooms with excellent tv (for my kids nintendo switch :-)

travel by car or motorcycle, like me, you'll have trouble finding the front door and forget about parking there

the best secure wifi signal of all the hotels we stayed at while in medellin. no dropped calls!

you have your own barber, tattoo studio, restaurant, working space, coffee bar and cocktail bar

wifi in the dorms cleaning stuff took/steal my shoes and then they appeared in the laundry

laundry facilities were super helpful

toast breakfast was amazing

more variation in breakfast offer.

friendly and helpful staff - beautiful and spotless room - top roof terrace with sunbeds and pool - private balcony with spectacular view, swing and jacuzzi - location: heart of the center

free parking

everything. pool gym views location restaurants staff etc

twice for laundry

wifi at floor 13 is so slowly

thankfully, we eventually found the underground parking around the back, and the attendant there was absolutely fantastic