food spot on , pool spot on room spot on staff superb gym great in general cant wait get back in sept

the mini club for kids was great our daughter (5) loved it

great breakfast buffet, each day other hot breakfast options. good room cleaning.

locations was good, closer to the airport. breakfast and dinner met our expectation

the food, spa and the room

we have now stayed there over the past 10 years and no improvements have been done,, even for kids and adults they could do a little more at the pool during

had to pay for wifi/ kettle/ use of fridge in room

location very close to everything breakfast very good definitely stay again.

gym facilities updated, and sun beds updated, also pool steps a bit wobbly

hotel , food was amazing all the staff were so friendly the pool was lovely and warm , we will definitely be

but kids had no internet issues on their devices so not a big deal variety of drinks in evenings for

but you can get free water at pool bar from tap when at pool

breakfast was plentiful

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

despite being close to the main area of puerto del carmen and all amenities were superb from the pool to the tennis court

early check in/ late check out and all other requests w/o any problem

everyday your suite feels brand new with little treats / extras and almost a free mini bar (spirits not included) (-)- small criticism however there was no evening entertainment or even a residents bar that we could visit for pre dinner drinks or retreat to after dinner (+)apart from no hotel bar to relax in

early check in/ late check out and all other requests w/o any problem

touches made a difference: sun glasses and hats in the room, a fridge with soft drinks by the pool and many others

room & view, super friendly staff, impeccable service, great food at the restaurant, quality of spa treatments

the laundry was useful and my youngest loved the

very, very pretty and massive, lots of sunbeds, 4 pools, tennis courts, mini-golf course, gym, spa, nice playground for kids and many more

great services, best allinclusive food we ever had, kids enjoyed mini golf and table tennis

brilliant for couples and kids alike

breakfast, there was a very good choice available

breakfast was super, cooked to order and something for everyone

, big pool is perfect temperature, childrens pool felt like a bath, kids loved it

a big shout out to ivan the brilliant friendly barman who made every visit to the bar fun

ivan the bar man is brilliant his cocktails are the best on the island

restaurant only provides a set menu choice for dinner, which didn't suit our kids needs particularly well

the breakfast selection was good

if you want a quiet option the adult only chill pool and bar is great

if i was to offer one piece of advice, it'd be to have the kids disco start at 7 and finish 830

the kids club was great, as were all the evening entertainments

should’ve given us buggy friendly room considering they knew we were coming with kids

stunning hotel, staff were excellent and took advantage of spa and booked a few treatments will definitely be

breakfast and dinner both top class

always a lovely choice for breakfast and dinner

location, cleanliness, pool area, room, food and value for money.

the hotel it's self just shines,it is so clean, the rooms are brilliant, we had noa fantastic pool and sea view

free parking

big property with facilities like mini golf, table tennis, arcade etc.

massive hotel swimming pool access, gym, other

t a great reception) but there is a free access

i would have used the gym more if it was open longer - 11:00-18:00 means that i missed the opening times more than i

although it says, dont reserve sun loungers, everyone did, so pool area filled up quickly.

pool bar service is a little slow, all the staff are lovely but at times it would take a very long

breakfast fab, cleaning of rooms was amazing, and staff were very friendly

swam in the sea every day it was so easy to access from the pool area

location beside the beach & gym

plenty of people are combining their stay at the hotel work, which is perfectly possible as the wifi is strong and there are plenty of nooks where you can sit comfortably to enjoy a 'workcation'

everything- the room , the breakfast, location , beach, the cocktails

breakfast wad excellent. plenty of choices.

they were simply amazing - everybody from the bar , restaurant to the reception staff made us feel like we were the only guests in the hotel

& 8) and the whole place is absolutely spotless

is a sophisticated and exclusive hotel for discerning adults of all ages

room service food options

parking near hotel with luggage is not easy.

the breakfast was fab, great choice from fresh fruit to however you like your eggs

food at pool bar was alright but all of this is relative to giving a 10 overall

my daughter would have liked the sushi bar to be open for lunch

the 3 younger adults paid 60 each for access to the spa for 4 days, they found it excellent

funny enough the pizza in the room service was great, we ordered twice

we were aware we could have room service if we wanted to but didn't really want to use that just for a cup of tea

pool could be warmer

excellent location, breakfast, staff

breakfast was not good

breakfast and dinner could be better

the room faced over the courtyard and was very quiet. the breakfast was a lovely buffet.

clean hotel, adequate breakfast and the beach right across from the hotel

the wifi worked really well and it even had laundry facilities

parking is available on the street with plenty of space

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

very nice, spacious & clean rooms, great terrace, check-in went smooth, free parking on-site

parking area

out day facilities spoilt a very good holiday basically a none private red hot shower room in gym by

cleanliness of hotel and pool area, and restaurant service

entertainment was on every night which was great but rooms that were close to the bar and stage area could hear this

the heated pool was great

pool area and view

location, breakfast and dinner were fabulous

the food contained in the breakfast and dinner is expansive, exceptional and exquisite, it is clearly of great quality

property was clean, spacious and beautiful

stayed in one of the rooms with it’s own spa bath on the balcony which was bliss

when we came to leave we were told the late check out was not available which was disappointing and then told we would have to pay

breakfast was amazing everything was amazing going back next year

average gym with good spa facility , pickup and drop from beach

spa wasn't open due to covid

pool very cold. but it was february ud83dude42

brilliant location and stay hotel is beautiful staff so welcoming just the spa was out of action which detracted

there were plenty of beds by all the pools, the gym was great, and good variety for breakfast

kids have their own pool, play area so we spent our time at the beautiful, sea water, lower pool

kids club and mini disco went down a treat

the buffet dining room was a little uninspiring compared the the breakfast terrace - more natural light would have been good

wifi was really poor around the pool and in the room, kept losing the signal and had login again

breakfast good , buffet food needs improvement

adults only area was a welcome retreat including pool area with bar

i would have loved some english bacon at breakfast though

the pool area, lobby and the bedrooms were created to an excellent standard

hotel and facilities but very disappointed with buffet breakfast and dinner

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

nice inside pool

location lovely hosts clean spacious indoor pool

beautiful location...stunning view...accomodation was luxurious with stunning indoor pool

liked the premises in and out it had its own interior swimming pool totally stunning and a we could choose any bedroom as there was nobody else staying there that

sized room, delicious breakfast and dinner, friendly staff who were very accommodating and met all our

food was excellent... pool area very nice.. spa and gym were very good

clean great rooms amazing spa and pool beach location excellent breakfast

wait time of room service

you could visit the spa every day which was a real treat

hotel is adults only and so tranquil

adults only, good food, good location, good staff, pool area, sun beds comfortable

of time on your balcony and like some serenity i would recommend getting a room which faces the pool area

adults only

this is ridiculous for an adults only hotel

not enough seating in the bar area

we hope to come back with the kids later on in the year

when you ordered drink at bar you had to sign for it you got a receipt and payed at reception

, pool areas were clean , sun beds plentiful and a no reserving sun bed rule which was enforced , breakfast time there is something to please all tastes ,

staff. pool. room. everything.