the only hotel in lanzarote with infinity pool and jacuzzi in hotel room or balcony

an added bonus was the best sports bar on the island attached to the hotel with terrific live music each night

breakfast food choice was amazing, the cleanliness, the location, the polite staff, size of pool,

great choice of food for breakfast brilliant location nice size pool

we used the gym and while it was too cold to use the pool the sunbeds around the pool were comfortable

we did all inclusive and there was plenty of choice for breakfast lunch and dinner, plus sandwiches and small snacks available all day at the pool bar

there was not a lot of options, wouldn’t ever bring kids here as there was no food for them too eat

very nice hotel good food and great bar staff

service, suite, breakfast, lunch, premium drinks, club sun terrace, housekeeping,

sami the bar tender was a ledgend and looked after us every night

pool side snacks and snacks during the nighttime entertainment would have taken the whole thing up

lots of space inside the hotel bar areas

spa was closed due to covid restrictions but i wasn't informed until i asked at reception about

and we also had a game of mini golf which was included with the all inclusive

there was kids entertainment at 8 till 10, but this is really not suitable for anyone who doesn't have

the wifi worked really well and it even had laundry facilities

didn’t use the restaurant but the buffet breakfast looked really good

and the bar on top floor is a beautiful place to have a drink and rest

breakfast was not good

excellent location, breakfast, staff

outside bar / coffee shop

free parking

no wheelchair toilets by the pool area

the crazy golf course was covered in leaves,moss

facilities locations and spa exceptional staff and very attentive and so pleasant

the gift basket of fruit the spa pool daily room service lovely helpful staff fantastic

breakfast and buffet dinner were exceptional, great choice and wonderful friendly service

position of the hotel, spotlessly clean, comfortable beds, room equipment, excellent facilities (gym, fitness classes, amazing pool, spa area)

mini golf, pickle ball and lots of different places to relax

finished, comfortable beds, very clean room, excellent facilities(gym, fitness classes,amazing pool), staff were also exceptional and a special mention to ivan, joan, cesar and samuel, all

padel tennis, mini golf and aqua aerobics all good fun

the spa had a good range of massages at a good price and the one i had was great

i had breakfast and dinner and both were very good buffets with big variety of food and also new things

modern rooms, food was fabulous, staff very friendly and accommodating, love the chill out bar and area, we spent our days lying on the comfy beds right next to the bar

the gym was small and poorly equipped

has a quiet side and a pool for children side

at all maybe the wifi was poor outside the room, buth when you're on a holiday you don'y need it

staff, got a late check out complimentary

particularly enjoyed the mongolian gymnastics

paradise for kids

avoid ribs if you want to stay gentleman next to the beach a lot od cocktails to choose from in bar best ever hotel crew

pool towels free

whole place was fantastic the kids loved it and so did we

clean, towels changed everyday beautiful hotel and grounds, kids club and entertainers were amazing, all inclusive was

but you can get free water at pool bar from tap when at pool

despite being close to the main area of puerto del carmen and all amenities were superb from the pool to the tennis court

staff were friendly and engaging location is brilliant, food was excellent pool was the right temperature loved loved loved

breakfast was lovely. dinner was super and great value for guests .

i wish the pool had been a little warmer

& comfortable pool immaculate spa was amazing and the nicest staff to come across big shout out to luke very nice

breakfast exceptional for choice and quality

no gym facilities

hotel spotless, lovely pools

free parking

this is one of the quieter hotels with not a lot of kids or teens around

lots of parking available nightly entertainment was good

the spa treatment was divine

all the staff were wonderful and we felt so relaxed chilling out in the sun and enjoying breakfast both on our terrace and in the restaurant

early check in/ late check out and all other requests w/o any problem

real people interacting with real people, the pool area and the views are spectacular, and breakfast overlooking the sea

everyday your suite feels brand new with little treats / extras and almost a free mini bar (spirits not included) (-)- small criticism however there was no evening entertainment or even a residents bar that we could visit for pre dinner drinks or retreat to after dinner (+)apart from no hotel bar to relax in

as we traveled with kids and they like jacuzzi, we couldn't make the use of it

ivan the bar man is brilliant his cocktails are the best on the island

the breakfast was so good, cold buffet with different types of breads, meats, cheeses, croissants,

website stated there was a gym

the kids each had a room and our room was the one straight out onto the veranda

welcome we received to check in to the helpfulness of staff in arranging gluten free & dairy free breakfast for my travel companion the service was really excellent

this hotel everything was amazing from the staff on the counter to the towel guy by the swimming pool amazing and very polite people

breakfast fab, cleaning of rooms was amazing, and staff were very friendly

ice machines on the floors - save having to go to the bar all the time for ice - just a

the staff were excellent, the breakfast superb and whole facilities super clean and lovely

ina colada ) the way you get crisps or a little snack

they were simply amazing - everybody from the bar , restaurant to the reception staff made us feel like we were the only guests in the hotel

very good fitness and gym and courts of various sorts at very nearby leisure club

the 2 jacuzzis outside were we enjoyed having a cocktail brought out to us by the bar staff

particularly the bar tenders

decor in the room, amazing bathroom and terrace, delicious breakfast, decent gym

the room with pool view was perfect, the breakfast was amazing, the restaurant meals delicious, perfect location in puerto del carmen and

restaurant and bar were modern and fun with friendly staff and decent food - all pleasant

the staff were very friendly and room service was exceptional

pool side service, along with room service, chocolates and water delivered to your room daily

breakfast was also fabulous with a great variety, including gluten free section

breakfast was incredible, rooms were lovely and facilities were great

ee) at the resort and we loved exploring the island, surprisingly beautiful,

room service was amazing and the facilities in our room were great

a full mini bar in the room would have been perfect.

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

parking area

very nice, spacious & clean rooms, great terrace, check-in went smooth, free parking on-site

parking is available on the street with plenty of space