nice hotel good food swimmimg pool heated

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

ean, garden, pools)

initially we booked option only with the breakfast and later on ended eating almost every day dinner in the hotel

great hotel for kids and families

bar area poorly staffed with long queue for drinks

so friendly for kids

good for families with young kids

variety at breakfast, lunch and dinner

the facilities were very good, for adults and kids

loved being able to walk straight from the hotel pool onto the beach

pool nicely landscaped and very clean

is convenient from the location, the number of seats by the pool, to the functionality of the room

clean, quiet and a great beach.excellent breakfast

the pool area, evening entertainment and the food selection.

i was travelling with kids and grandparents

lot of program of pool

the pool bar offers a lot of tables where you can sit during the day and in the evening to watch the shows

was only slightly chilly but was still fun to swim around in, and the cocktails in the poolside bar were smashing

room was located at the very end of the hotel - thus there was some walking everytime to get to breakfast and

the pool bar was great always playing cards with my family and having nice drinks thanks to the barman

bar is not in every room, you have ti rent them for a minimum of 1 week for an extra cost

breakfast was good and the gym is small but has everything you’s need except maybe some yoga

were friendly - allowed late check out for free bar was decent plenty of outdoor seating by

bars , restaurant, gaming room , volleyball beach , gym , jacuzzi, warm water in the swimming pool

oh and hotel has three swimming pools with facilitated water exercises in the main pool everyday

breakfast selection was the same every day in unique lounge

location is excellent, and the breakfast was plentiful

especially loved the pool area and the beautiful greenery throughout the property

particularly bar and reception staff

elier) was amazing and the gym was

furniture could be more comfortable wifi was unreliable hotel situated in an area associated with less desirable bad and

poolside bar opening times , only 1 pm - 5 pm

the siam spa and the treatments were exactly what i needed to relax and switch to holiday mode

the staff are amazing, the rooms

of the cables on in the gym needs fixing

chilled vibe and atmosphere around the pool is just perfect

breakfast was expensive did not enjoy the pool party, too many non hotel guests

nice hotel with a nice pool

recommend their

i would say just some amenities like the pool and jacuzzi can be very small sometimes.

breakfast is perfekt, everything you can imagine

eakfast area) was clean and tidy, my apartment was lovely, clean and tidy, your staff were

nothing really, apart from the wifi was a bit slow.

relaxing and chilled out atmosphere and nice pool and breakfast and bar area, the best part was the staff ie ayote, valero and edwardo were very

rooms have a luxury feel pools are beautiful - however the mungo pool get full early for a buffet, the quality of the food

we opted for breakfast to be included in our reservation and glad we did

there s room service but it can take an hour for them to bring it

few times we stayed in the room and ordered room service dinner after being at the pool

it has the perfect balance of luxury for the parents and entertainment for the kids

and then there s the spa - just paradise

arrived at 22

we did ask but coffee was only available from room service

pool, lazy river, buffet breakfast, buffet dinner, service in dining room, room service, reception area, outdoor seating outside reception,evening

room comfy and spacious

really excellent breakfast.

buffet, nice swimming pools, beautiful and well-maintained green garden scenery, well-equipped gym, friendly and helpful staff

we enjoyed the activities put on by the hotel, ranging from aqua gym, to putting, to tennis, really well organised by the activity staff

location, breakfast, gym, activities, pilates, yoga, spa and entertainment in the evening

ambiance

breakfast, fantastic choice

warm pool, the kids was in it for hours

more food options at bar pool

well equipped gym and biggest plus, a pool that was actually heated sufficiently that we could swim

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

great facilities, delicious food, beautiful pool, tennis court and gardens with secluded areas to relax

we particularly enjoyed the yoga, and the gym has panoramic sea views

beautiful room and view! breakfast and dinner very good!

breakfast was equally enjoyable

nothing more you could need for the breakfast with friendly sarah making sure you had everything you needed and even supplying extra

was very smart and clean, nice bar area which serves food, buffet brakefast was amazing

air con is a plus and mini bar is just big enough to pop few of your own bits in if you don’t want to pay mini bar prices

room, swimming pool free shuttle bus to/ from airport.

hotel had a pool, gym, breakfast, nice bathroom and comfortable bed

room was lovely and rooftop swimming pool was all ours for a morning

very nice owners, good kitchen and great bathrooms

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

the kitchen was spacious and offert enough space for guests to sit

nice and clean, well equipped kitchen, fresh coffee cake and fruit provided for breakfast, comfy bed and a nice friendly owner

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

all doors like i was recommended, i felt like i was imprisoned and it started smelling from the kitchen ventilation

kitchen generally underequipped

very recommendable if you need your own pad with kitchen, microwave and all

lift, free (fast) wifi, big-screen tv, well-appointed kitchen

had a kitchen and living room

wifi signal not so good in rooms, better to go downstairs into dining

there's a free street parking but fills up during the day. bed was a little hard.

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

parking is a pain - trying to find something close to the hotel was challenging

very helpful staff who helped us find parking nearby and

the opening hours of the pool and gym too short. no beach club available.

the classic apartment doesn’t have its own pool however you have access to the resort’s two pool: the children heated pool and the bigger

could do with a more appealing bar and restaurant

market was great to purchase food and snacks, the beach club and spa is beautiful and wonderful

a fine dining), but as this is family oriented hotel i would recommend to have more simpler and kids friendly menu

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

the kitchen in the house is a great feature that allowed us to cook our dinner and

there is a large shared kitchen and lounge

apartment with kitchen and dinning area

kitchen facilities useful.

the staff are amazingly friendly, the pool, gardens and kids club are fantastic.

staff, really nice breakfast, location is ideal

beach access for hotel guests - very friendly staff - room safe & private parking included - late check out without extra charge

gym & fitness centre very good

gym is good too

there is no mobile signal in the area but the house has wifi connection

in the house / area, so we could not make calls or send/receive smses but i managed to connect to wifi

parking is on the road nearby and the house is accessed via a very steep path

wifi connection was sometimes unreliable

mfortable living room, sun terrace, nice garden area, well equipped kitchen and bathroom)

nice size swimming pool and great happy hour deals at poolside bar

could do with better pillows and the wifi wasn t very good

great helpful staff throughout the resort with reasonable prices during the day at their poolside bar as well as the amazing rooftop terrace, with a fantastic view and vibe

very clean pool in the spa and for breakfast several times some of the cuts of meat were not very

was on the 3rd floor was the wifi was dreadful, i made a couple of enquiring about the wifi and the very nice reception staff

room was super clean with a great view, a well equipped kitchenette for 2 people, and a lovely balconette for having breakfast on

the rooms are modern and spacious with a small kitchen stocked with utensils

helpful and very friendly restaurant has a good menu something for every taste also good english breakfast as a frequent visitor to puerto rico this was my first time at this hotel returning in

clean modern and stunning the staff are all welcoming and wonderful especially the restaurant/ bar two ladies who are soo friendly and professional they both spoke excellent english and looked

the hotel plays music by the pool every day and there are drinks served from the bar/restaurant and also from the rooftop bar

staff was very nice ,the pool was heated ,the food was excellent

gym didn't seem very clean and missing weight bar pegs

we don't have kids but we seen how amazing she was with them, her people skills we wonderful and she made

there are lots of loungers, by the pool and also down the steps on tiered patio areas if you don't want to be by the pool

advertised a gym and it was not usable

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

self service bar! beauty treatments. shop on site. pool area. views.

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

location is not great but i chose this place for its wifi which was excellent

wifi speed was quite volatile and screen mirroring on tv didn t work.

a huge thank you to sara from room service she was just incredible with us

breakfast had a lot of variety but basically everyday the same

the dinner was not good! we trude the restaurant and the room service. the good was not good.

kids playground should be bigger and have a cover over it so kids can play in it.

wifi could be better

going on entertainment wise with things going on during the day to the evening shows also a kids club which we didn't use as our children are teenagers so can't really comment on a great spa

got a bottle of bubbly, a cake and a spa voucher for my birthday, lovely gesture

wifi better and reliable this time

beautiful terrace, nice little swimming pool (which we both havent used as dec weather was wintery and chilly)

around, beautiful location, good start for hiking, cool games (table tennis, board games, pool, etc

beautiful location . really enjoyed the breakfast and evening meal

i had dinner and breakfast included and both were great, with good vegetarian options

stop right nearby - cozy common room with free tea and coffee - nice area to sit outside by the pool and read - nice breakfast - super tasty dinner at the restaurant --> we would like to come

for us everything was just right, but if i had to make a comment the pool/jacuzzi was quite small but big enough for us, and certainly adequate to cool off, although a

the gym is not really in a good state

very friendly welcome and service, beautiful and quiet hotel, breakfast very delicious!

snack and water in the room. breakfast included in the price. nice staff, big parking.

place is made with soul, my favorite is the on-site gym and the meditation area near the buddha sculpture, there is also a pool on the property, but we

pool facilities and grounds are stunning

if you want to rent a car and explore the island and don't much care for crowded beaches or spa treatments

wonderful! very special and very quiet. not suitable for kids.

not enough choice of beer and wine in the honest bar beside the pool

lovely swimming pool, so green and cosy place. the personnel really helpful and kind.