also, could not get wifi in the room at all which they were unable to resolve

so-so gym and valet parking not up to 4 star rating.

gym was not accessible in the morning. have to wait until restaurant opens to access this area.

terrible gym location considering safety of access

, no gym, no bar, no food vending)

room service and restaurant not overly priced for being so ritzy looking

the food for room service was just ok

evator changes to access parking or lobby) or the unavailability of room service past 10:30 pm

the layout of the hotel

the hotel has a restaurant and room service available until 11 pm

location and that they had a laundry room and parking, close to restaurants.

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

hallway smelled like smoke and laundry

the laundry room was perfect for travelers

room & spa bath

have staff had a continental breakfast had a microwave in your own room were able to use the spa cuz u claim you have one but didn't see one there just an old style

the bed was very comfortable and the spa tub in the kennedy suite was nice.

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the case then they need to put more than two bath towels in the room—especially given the spa tub

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

staff was very friendly and did their best to accommodate early check in for me which i do