room service food, service was great but chicken wings were under cooked.

room service was top notch

room service was good and timely

was comfortable, room service was very nice, breakfast was excellent

the food for room service was just ok

the towels were so soft, kudos to the laundry team

historic hotel in pleasant downtown location. very large room. wifi worked. comfortable.

wifi is really really bad. literally unusable.

no free parking, no gym, no spa, no room service, no daily housekeeping, no free breakfast, and they have weak

gym was not accessible in the morning. have to wait until restaurant opens to access this area.

location and that they had a laundry room and parking, close to restaurants.

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

hallway smelled like smoke and laundry

the laundry room was perfect for travelers

room & spa bath

have staff had a continental breakfast had a microwave in your own room were able to use the spa cuz u claim you have one but didn't see one there just an old style

the bed was very comfortable and the spa tub in the kennedy suite was nice.

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the case then they need to put more than two bath towels in the room—especially given the spa tub

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

staff was very friendly and did their best to accommodate early check in for me which i do