many families but they all left the pool area and it was so quiet by 10pm

love stay here with my family we had a great time we had the pool to our self the view is

really beautiful place with large garden, swimming pool and amazing lagoon!

loved the pool and the room was comfortable and clean

pool is nice

free wifi and the tv had a variety of channels

ambience, has all shat you need

the bar staff edwin and carlos amazing

very nice pool and breakfast area

the pool bar wasn't open - but there was another bar at the hotel that was open 24/7

pool was clean

very good breakfast

breakfast was the same each morning but, you have a few options

loved hacienda tres casitas. the breakfast was always good and hot. the service was excellent.

was amazing, and breakfast each morning was delicious

property is big and loved the pool for the kids is a great family hotel.

the pool and the beach right behind it

comfortable bed. great music at the bar / pool. good experience.

can party all nite by the family oriented pool says the bar tender (jonathan)

swimming pool is great for kids.

good but its better if we have more alternative for breakfast and maybe a little coffee shop and bar open for more time at the night

fresh air, up in the mountains, with a pool, and . beautiful view, what's not to like.

great colonial ambience at a real hacienda with a pool, good breakfast, clean room.

could use food and a bar on the property . would have loved a cocktail by the pool.

there was no bar and they was giving a special service to a group of people that were staying there

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

small pool. sw

brunch and coffee were good. pool clean.

is excellent, everything clean, the pool, the restaurant and above all the customer service is

the pool was clean

pool wasn't private

closet space and kitchen was equipped

rooms bigs. price are good. really nice pool.

t even one

when using kitchen at nite, there is no curtain, so you can look right into kitchen/lr area

kids had fun at the pool and even gave us extra time to be at the pool

they had pool tables and a pool area where you can bbq and it is very close to el poblado

needs ac in lobby, laundry room and elevator. also needs better parking accommodations

streaming services, there was no clothing steamer (though the cleaning staff did provide a great laundry service for tips), the odor of the chemicals used to unclog the shower saturated the room

they even offered to help us with some last minute laundry

they let us do late check out by 1 hour which was appreciated

i had emailed in advance and was told we could do our laundry at the hotel

staff was wonderful and very accommodating to our early check in and late check out request

no pool and bathroom not working properly!

the suites have a modern decoration with kitchen and air condition in the rooms.

staff was wonderful and very accommodating to our early check in and late check out request

location large room next to the amazing calm-water, shallow combate beach pool open until 11pm friendly staff, especially wesley laundromat