the bed was really comfortable and the wifi was very fast and reliable

requested a late check out and almost argued with the guy at reception as he kept telling me no i

the room is very clean with room service everyday

very accomodating staff, as i travelled with my mother and arrived early we were allowed an early check in as well as a late check out the following day

excellent location, quiet neighborhood, helpful staff, good free wifi

it is only missing a swimming pool!!

the pool and sauna were not open during winter.

no bar to speak of and the restaurant was adequate.

the town was busy with families walking around. bar offering tapas with every drink.

pool wasn’t open

it used this hotel previously cant fault it nice clean bedding lovely bar area with reasonably priced excellent food and drink and very nice staff will deff stay here

people smoking in the entrance to the hotel have a very bad smell in the reception and bar area would be a good idea to build a smokers area but away from the entrance to the hotel

town centre is a bit of a treck away there are supermarkets near by there is a very good burger bar near the hotel the staff were fabulous we had an incident of a flooded bathroom and it was

location. bar opened 24/7 free parking . location. just 30 min from airport

works in the restaurant and bar but not rooms

very clean and comfortable bed! staff are great! restaurant and bar great to have.

the restaurant/bar offers delicious food from breakfast to dinner; everything we ate there was delicious

we had travelled all day and booked a hotel with a bar and restaurant but neither were open

modern, cosy, beautiful room, beautiful facilities, great wifi por internet conferences

can easily hear next room, no english speaking reception, no proper dining area

ere is only a bar in the

parking was in front of the hotel and it was next to a garage for a refill for our next say's long

the parking space

location, ample parking, comparatively cheap

they told us on booking site there was a restaurant, bar and terrace, when we finally saw someone, we were told there was none of those

food surprisingly lovely restaurant & bar lovely hostess easy parking close to the hotel nice clean room with great power

the restaurant and bar was set in a cave and it was wonderful the food was great and well priced

excellent breakfast,very comfortable bed,very nice room.

lovely breakfast

the gym could have been bigger - with a changing area.

did not have the breakfast.

nice and modern rooms. breakfast is excellent.

breakfast also simple but served with pleasure

good value, location, confortable room with air on and black out blinds, great breakfast

didn't serve breakfast but nit a problem as cafes close by

friendly staff at the restaurant down the street where breakfast is served

breakfast is served in a cafe some 50 metres away from hotel. it was fine...

very clean, big enough bathroom, wifi, and ac in the room

goede wifi

wifi did not work at all last

wifi was good

wifi signal was poor in the lobby and non existent in our bedroom at the rear of the hotel

nice bar area

the bar with awesome tapas that came with each beer

and we were sleeping right above the bar with people shouting till 2am

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

the wifi signal in the room was poor.

the location was lovely. the courtyard bar was a hive of activity. lovely food.

the best part was a lovely bar underneath, great value, nice food & friendly service

am) so i had to go elsewhere for breakfast although

there is a tapas bar downstairs, so in the weekend it might be a bit noisy at night.

location, near to the centre, tasty breakfasts in the bar down, friendly waiters, towels changed every other

the way room service works is so satisfaying

room service

parking (adjasent to the room, uder the same roof (+)each room has own parking, breakfast good enough (+) good car parking (+) drive through check in and then parking in its private garage, with closing garage door behind and a dark stairway to the room (+)parking was great and the included supper was very good. the room was very quiet. (+)we booked the hotel a bit at random, as we needed something close to the highway and with private parking (+)private parking garage below my room and the layout and comfort of the room and bed (+)concept for standalone rooms with in house parking lot

mirror above the bed, such discreet room service that the breakfast tray was slid into the back of a cupboard

room service was ultra

the hotel bar only opened for a few hours and had hardly any stock

pool upstairs, the speed of the lifts and the space downstairs in the reception, terrace and dining

mini bar better stocked and corkscrew in room.

modern attire, comfy beds, pretty roof pool

swimming pool was out of

well situated for getting back on the main motorway after an overnight stop, we’ll stocked bar and bar snacks

all round it was what we needed and a good breakfast

breakfast was good, just maybe they took a bit of time to replace cups and mugs, also little

breakfast expensive. staff very good, bar food not so good.

breakfast expensive. staff very good, bar food not so good.

the bar staff friendly and kind

issue is we got an e mail when we arrived home saying we used items from the mini bar which we made sure not to use

was some confusion we had requested early check in and had to wait for at least 3 hours before we were able to check in

room service with excellent food and timely

the breakfast buffet also is highly recommended due to excellent quality and variety of items

hotel is nowhere near any other facilities, so no nearby restaurants or bars

the free shuttle service was also great as was the driver ( just lovely) and the reception staff were also

pool and other sport possibilities weren't available. also not much of social activities arround

airport shuttle, pool, apartment with a lot of space.

shuttle was immediately available both ways

there was no wifi

weak wifi

com portal stand hotel transportation was included also wifi was available , a lot os rooms qre in a second floor and than dont have elevator foe transport

it was reasonably cheap, clean, and big rooms.. wifi is good..

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

great new and clean hotel with excellent breakfast.

breakfast in the morning was good and satisfying

staff were friendly, rooms good, gym and pool available, close to airport .

bit far from the center in the area of the hotel there are no shops or bars

the bar exceed what i expected in this type of hotel

the shuttle bus took us from airport to hotel and vice versa

airport shuttle works a treat

was excellent—the shuttle transfer, the driver and his english, the cleanliness and comfort of the room and bathroom,

clean, airport shuttle, price and nice location

free airport shuttle service

early check in was ideal

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

the laundry mat was near by

location from airport after long flight to catch a good night rest, late check out was nice

laundry service provided and the breakfast options were not that great

no laundry facilities

great location in a cute town- close to restaurants and the bar next door is

nice personel, early check in and made our stay as confortable as possible with our little

early check in time

also bar madrid a block from the hotel had great latte we went a couple times a day

nice pool bar at the corner 4

the room service is not available 24 hours but not a big deal.

perfect for kids

staff and large, comfortable room meant we were able to enjoy some wine in the room and get room service for a nice last meal in madrid

location for metro access for madrid and airport, great gym and the breakfast is good, as is the

separate bedroom for kids was a plus

reception desk and 1 of them was attending one person, behind it there was a family with little kids

paid for half board due to the fact we were travelling with small kids

love the neighborhood bars/cafes

too high cost of a pet fee

have to overpay if traveling with three kids

if the gym had some free weights, that would be good, as only one weight machine to use for

and good breakfast buffet and shady place to on pool area to hang for a couple hours while flight was delayed

); offers a good breakfast buffet daily, spa services and has a seasonal pool

the pool

gym could do with some weights.

lovely park just outside for the kids to

overall, i was very happy with the stay and i love the rooms, large space, clean, wifi and all i can say excellent hotel

i wouldn't recommend this hotel to anyone especially anyone with kids/family

no free wifi. no airport shuttle

i had to pay for wifi and parking

good value , great facilities and taste breakfast.

breakfast was accessible, location was great. taxi and shuttle services were outstanding

new installations, great for layovers they offer airport shuttle free of charge, has a pool and nice hotel restaurants

could have more shuttle time slots

hotel has been really stylishly done, lovely decor, very comfortable room, stylish bar and restaurant

wifi is sketchy

kids couldnt get joy, and that was one of the main reason we choose that hotel

the unique rooms you offer such as the newsroom, the wii room, the bizzroom and the gym

room service for dinner starts late at night

great room, awesome breakfast, friendly staff with parking !!! would highly recommend !!!

establishment located nearby the airport with an efficient and trusted shuttle service

facilities, comfort of furniture, and lack of room service and other services.

supposed to go to the hotel next door

very organized transfer to the airport, great pool area

including the breakfast the shuttle bus to the airport the swimming pool and location is

we left too early to experience breakfast but we did have a meal in the bar area when we arrived

breakfast included would be a nice bonus for travelers :)

good breakfast

everything is very cramped with such a small room, loads of luggage and two kids

access to bar as well as room service was excellent

pool was refreshing

the pool looked nice but i didn’t use it

swimming pool and gym good. good restaurant next door

friendly staff, clean modern rooms, pool and close to the metro!! perfect

hotel offers free shuttle service to the airport

also in the bar like most hotels they only serve one draft lager it be nice to have some choices it may

pool, clean, nice bath products, comfy rooms

room service food was not that good, shower didn t work properly

i was able to make late check out till 15.00.

i needed a late check out as i was on a business trip with my baby and needed the room for the babysitter, the

your charges at your swimming pool bar were different every time u went for the same order

lovely terrace with pool but not there long enough to use the pool

even when we didn't ask for room service there would always be clean towels and amenities for us when we opened our room door

very clean. room service people were awesome. free hotel shuttle.

we could do with more sun beds around the pool

modern hotel with great staff; hotel bar open until 11pm (and very well priced)

about the hotel only a qr code which i scaned and it gave me information on their hotel in barcelonna

the beautiful young lady in the bar is very patient

gym facilities should be upgraded

wifi wasn t working in the room, because aluminum windows create effect of faraday cage

wifi seemed not so reliable, at least in the room

wifi in the rooms was not usable

great location, very close to the airport. good gym

if the pool was open then it would have been even better

the pool is small but refreshing with a nice view

we used the rooftop pool which is small but adequate for a cool off

loved the rooftop pool, and the chocolates on the pillow

pool was very shallow and small with many people there using every available chair

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

personnel attitude cleanliness breakfast

breakfast was very good as expected, and for us the best part is that nobody minded that our baby

unfortunately had no chance to enjoy breakfast due of early flight, but it looked quite impressive good

breakfast was optional and well worth €4

friendly staff, good breakfast good value for money clean room and bathroom

instead, he just found a way to let us do a late check out for another 2 hours which we really appreciate

no pool, no spa, no gym, because under construction

there is no restaurant in the hotel. just room service with poor variety of food

free wifi was truly terrible

spa was nice but the floors and furniture were worn out and needed some care, possibly grout

was supposed to be a bar menu, but int was not available, only the restaurant menu was available

the only issue i had was with the wifi

we liked its staff, location, room service, and spacious parking garage. we will return.

room and beds were more than big enough to fit my 2 kids and 2 adults

there were a gym and a covered parking garage

no 24 hrs room service. no complementary water. bed is uncomfortable.

cleanliness, breakfast and the room

limited parking. no room service.

also the wifi doesn t work so good

and the wifi didn t work in the rooms

shuttle from/to airport, shuttle to santiago barnabeu stadion, room was comfortable, toilet is amazing