wifi did not work very often

parking area grounds not very clean

good location, easy parking. good restaurant next door.

had secure parking off street. at no 3xtra cost.

the room/wifi/tv/air con exceeded expectation

nice staff, helpful, decent location. easy to find, easy parking.

rooms were clean and comfortable, strong wifi

have to have assistance from staff to get in and out of the parking area.

good wifi and right next to the building is a small supermarket

simple and clean room, hot shower, crazy fast wifi, great location to walk to anything you need in town

wifi was horrible. need to strengthen it for the concrete buildings.

making improvements and expanding the facilities to include an on premise restaurant and swim up bar and larger pool

lovely location near the bay, enjoyed using the bicycles and getting laundry done

they had free laundry

the location had good wifi

the accommodation was very clean and the kitchen was fairly well equipped

loved everything about the property:m; the cleanliness, proximity to the water, the pool, and most especially the kindness and helpfulness of the staff marina & her father mr

really loved that we had a small kitchen that provided all the basics so we could wake up slowly and enjoy our coffee watching the

the pool was lovely and welcoming and the water was delightful

an amazing value and having a kitchen in our bungalow was wonderful

breakfast was good

they need to fumigate the pool area, mosquitos look like airplanes, and everyone get bitten several times, so we had to leave

i especially liked the breakfast coupon and the casino

breakfast was inconsistent - staff had different answers on different days.

i especially liked the breakfast coupon and the casino

the hotel is really beautiful and private with a nice swimming pool

the mosquitoes at night in the pool were not something we would love to experience again but at least in the rooms there are no

great omlette breakfast, clean rooms, hot water, clean pool and located close to the free zone

the location in front of a small lagoon, the swimming pool, the atmosphere is very nice

it had ambiance, delicious breakfast, the staff were delightful!

the pool area was good and nice to relax

construction, deserted, pool not working, restaurant closed

room, beautiful place, great location, delicious breakfast and excellent service

the hotel is tucked away on beautiful grounds with wildlife, a church, pool, jacuzzi, and many other amenities

does not have phone to.comunicate to the reception, does not include breakfast

poor wifi in the room. gym not very functional for weight lifting.

the restaurant and bar were not open. no ice machine. rooms were pretty rundown

gym equipment broken and aircon didnt work in that room

they even allowed us to enjoy the pool facilities after check out time

beds were a little hard and the pool needed to be cleaned.

wifi only works around the front desk and it was 4 of us staying in 1 room and maids would only

room, great king size bed, excellent wifi, wonderful location, good hot water, 24 hour desk and a tv that actually works

only the kitchen section seem okay.

very good value cocktails for happy hour in their small bar by the pool

beds were comfy, wifi worked just fine

central to the downtown but cheap cabs to get around, the staff does a great job cleaning and the pool was great

pool is lacking maintenance

but there were people literally the whole night in the swimming pool screaming very annoying

we arrived too late to use the pool but that also seemed clean and was right outside the room

pool was dirty need to be clean and dimmer curtain it was hard getting a taxi had to walk a

great breakfast

location, super friendly hosts, delicious breakfast in the morning, very cute and comfortable cabins

great host, great location, good traditional breakfast

breakfast was also huge and delicious

the breakfast was great, and it was an added bonus to have use of the fridge

the bar had some excellent cocktails too

supposedly, the breakfast was included but it only includes fruit, juice and bread

the breakfast included in the price of the room is not buffet, only a couple options available, we

we had a massage at their spa which was excellent

i'd say mia bacalar luxury resort and spa is a high end wannabe, and definitely not worth the price

bar menu is tasty and not too pricey

bar is great and breakfast decent

the breakfast wasnt the best, but i d recomend getting something in the town anyways.

breakfast options could have been better for vegetarians .

wonderful breakfast included

ry safe) street, free access and use of scooters,

the breakfast was excellent, and the staff treated us with warmth and genuine hospitality

good breakfast

very friendly staff, they bring breakfast to your room, they include a couple bottles of water, soda and beer daily, you get kayaks

breakfast was included

view from room, bar & pool area were heavenly

loungers around pool area and docks are v pleasant

lping organise an airport taxi), but particularly the guys by the pool bar who welcomed us, kept the drinks topped up and helped with kayaks

loved the pool area and being able to kayak on the lagoon

restaurant and bar have good food/drink offerings and friendly service

the included breakfast

breakfast quality was inconsistent and the staff didn t always come down to the pool/dock to

food, particularily limited breakfast.

food can be a bit better and higher quality coffee should be served in breakfast

the included breakfast in the price is very limited.

manager very helpfu and made us breakfast each day and dinner 1 night

rented a tent, we know, but when we got there the tent is at the parking lot or close by, one meter of the road

no wifi in the room but the wifi from the reception reaches the terass of the room

the room was on a parking space with a terrible shower, the smell was awful

i had such amazing time so i cant complain at all about anything, breakfast was simple but super good

gorgeous cabanas, comfy bed, lovely shower and good breakfast

wifi only in common

no wifi in the room

location, staffs and breakfast was excellent

wifi very weak

like laundry service, organising boat, direction

he was able to get our boat tour booked and handled our laundry

clean room, very comfortable bed, common terrace and spacious and well equipped kitchen

great kitchen space with everything you need for budget cooking, and drinking water available

beds - hot water - clean - safe - location - hostfamily super friendly - tv - ac - good wifi - kitchen you can use + drinking water - sitting area in front of the

is a great fully stocked kitchen, but a microwave would have been a plus, but everything else was above expectations in the

comfortable beds and rooms, we loved having use of the kitchen

strong wifi signal, smart tv with all the streaming stations, amazing a/c

is very central but it is not noisy at all comfortable bed netflix was a good surprise good wifi very friendly