the garden and pool were nice to sit and rest and spot some wildlife

pool is perfect for kids and the garden is beautiful

having a free breakfast daily was awesome

service , room very comfortable, pool was good and the breakfast very good

it was also across from a great bar called chichas that we loved

lovely pool, incredibly clean and the beds were so so comfy.

bar at the hotel but not really an issue as close to supermarket and town so plenty of options

laundry service was also very quick

the kids loved the pool

my kids spent a lot of time in it at the end of the day

the breakfast is amazing

the pool and it's close downtown

welcoming, great location, good breakfast/great restaurant, clean pool, spacious room

large room, room was clean including the bathroom, room specification met my requirements, free breakfast and was very good (probably the best i had in costa rica)

the pool is lovely although doesn't have much shade in the middle of the day

the kids also appreciated the option to have pancakes for breakfast

kitchen was well equipped

the property itself is beautiful — the pool was great, and the garden is lush and peaceful, making it a perfect place to relax after a day

pool was great too

nice pool

helped me contacting transportation and activities info free breakfast across from the hotel

the pool and property were excellent

like the breakfast, which is next to the hotel

there was a really nice small pool and jacuzzi, with an area with seating just behind the bedroom block, which was private and

location, excellent views of the volcano from every room, friendly staff, clean rooms, delicious breakfast at the restaurant next door, and beautiful gardens

there is a little swimming pool and nice rest area

the staff was kind, clean, convenient, very nice pool, nice breakfast

kids enjoyed the pool and the rooms were very clean in addition to the beautiful artwork everywhere

wifi connection makes no sense. close to no wifi in the rooms but full wifi on the parking lot.

the staff was amazing, the free laundry was a blessing

the pool/games room was great entertainment for kids during down time

slow wifi. good enough for surfing the web but not for video calls.

the pool area is very nice and there s a mini restaurant for breakfast

kids love it

pool and pool table was great for the kids

the best thing was that we basically had the thermal pools to ourselves so it felt very private

breakfast was cooked to order

pools are open to non guests

considered it pricey buy given the quality of the room, the thermal pools, parking being convenient to my room, worth the expence

i would have preferred more breakfast options, but the ones they offer taste great.

perfect room service and a delicious wood fired oven-baked pizza

room service was quick and really affordable

very good spa service and better priced than other places in the area

beautiful nature around the hotel, good breakfast.

oh and the staff at the spa magic hands

the daily breakfast was exce

the pool and jacuzzi were lovely

breakfast was great

with fixing some slight details

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

the breakfast was delicious with enough different foods to satisfy anyone.

wish the pool hot springs closes at 12mn, and the smell of garbage is very bad when you’re going to the

for hotel guests each night and with only 32 rooms (i think) it’s the ultimate private thermal pool experience after the day entrants leave

breakfast and hot springs

the hot springs were fabulous and my kids loved the slides!

the breakfast was delicious

poor breakfast, especially for vegetarians breakfast was subpar

great breakfast

breakfast was good

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

gym was pretty hard to use as there was an air conditioner which was on, but the windows were all

location, facilities, breakfast everything!!!

it was more like bar music instead of dinner music

had a misunderstanding about pool / hot springs opening times and the reception handled it very good

good buffet breakfast even cooked fresh pancakes for the kids who had tired of gallo pinto

but the music was so loud and the music choices really distracted from the tranquility of the pool and gardens

recommendation is to add open buffett as an option for breakfast to add more variety

the gym is basic, but super cool, and the food is top notch

the breakfast was just ok in my opinion.

pool and swim up pool spa was amazing yoga and meditation centre were lovely jaranita bar was fun

have another normal pool and two restaurants, one informal and other formal where you take the breakfast

i got a massage from natalie in the spa and it was absolutely wonderful

the thermal pools are great, they even have one with a bar with views to the volcano and we finished our days there

hot springs, pool and swim up bar are great, very nice gift shop

mineral pools were great , breakfast was exceptional, lots of choices for everyone

the hotel had so much for our family - the pools/hot springs, mini golf, kids club, games, etc

enjoyed the resort, there's something to do for everyone; a game room, relaxation room, spa, gym, restaurants, pools, springs and in house excursions

restaurant menus, laundry, ice machines, how and when you could order room service, activities

lots of fun things to do at the hotel for kids

of outdoor activities meant plenty of dirty clothes so we were very pleased with the guests laundry room

my family enjoyed the hot springs, river slide and pool

we appreciated the hot springs bar area and the main restaurant as well

they also provide room service, so we could eat on our balcony looking out to the forest whilst our baby was sleeping

excellent breakfast buffet, lovely lodges, helpful staff goof wifi and huge estate

by a small brook that cuts across the road, making you drive across it before you get to the parking

the bar in the swimming pool was not our favorite spot to hangout as it was a little bit too us/sportbar-ish but there are

a flight early in san jose and had to argue to have the bellman bring the truck to the front parking lot and there were only two cars thereud83dude29 he said something about

wifi is amazing, i was able to work on this wifi easily

they will also park your rental car anytime , so you don t have to worry about parking at all

location, quality of service, room and landscape, parking, thermal resort, sits surrounding.

it was a highlight of the trip for my kids

food it is a very simple for 5 stars wifi must pay

the pool was perfect and the kids enjoyed spending the afternoon playing around as we watched in comfy lounge chairs

we also loved the warm pool

the kids really enjoyed the very private deck with hammocks and pool time at the end of the day

only downside was wifi - we tried streaming a movie and had difficulty, but since we were on vacation, it wasn't the

we had a suite which included 2 bedrooms, a sitting area and a little kitchen which was absolutely perfect for our family of 5

view of our room was incredible to the vulcano staff super nice great breakfast shuttle free for all places inside the hotel hot pool and happy

the wifi was a bit slow but it was always working and therefore was fine

the breakfast was excellent