d patient: my daughter called and bugged them for the wifi password three times and there was no issue on their end)

staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them

the wifi is very essential to business travelers

there is no room service through the hotel itself which would have been nice

when we first checked in we were in a room next to a room with screaming kids, but the hotel staff let us move rooms with no issue