mattress, feather duvet and pillows

excellent service , really comfortable beds lovley bar area and breakfast was great

breakfast is cracking and included in the price

i liked the services in the hotel,comfortable and clean and breakfast

lantic [cornish] on tap a must try) which even served us food near 10pm without fuss

to train station, excellent kitchen facilities, complimentary tea and coffee, very comfortable beds, very friendly reception

with noise from the cars outside and one blackout blind was missing so sleeping was not good the kitchen lacked

a great sized kitchen but no tea towels, no glasses, only 1 mug, 2 plates, 1 bowl, a small saucepan and a small

member of staff allowed me to use their kitchen to reheat the fast food i bought

clear from the booking that this is not bed and breakfast - you need to know that there is no kitchen and no breakfast

beautiful room, had smart tv, wifi, kettle, cups, tea and coffee, chair, comfy bed

cool bar area and restaurant

staff were very friendly and helpful and the room services and cleaning were immaculate

no room service, no tv in the room

the bar at the hotel is great

the property is easy access to heathrow and london by tube decent free wifi would

free use of the downstairs laundry if required

also we asked for a late check out as our flight home was later that evening and they were amazing about it and gave

not be staying there again on are first nite there we asked if we could have a drink from the bar and a man came and served us and he had very bad manors so we will most diffently not be

wifi connection was poor in the room

free wifi

the kitchen and the bedrooms were not cleaned often

if you drive there are parking spaces

and clean, great facilities in the room, great location with good parking and near local amenities, cant fault

it has plenty of parking, is in a lovely location by the river, the staff were friendly and helpful and it was

clean, parking outside the front which is great

my husband and i traveled with our three kids, and we loved having adjoining rooms

great value for money, clean close to amenities, parking, easy to get into london

good parking

the location was good, free parking was the main reason we chose the property but glad that we did it

incosistent wifi connection

clean and spacious, easy access and free parking is a great bonus !

parking wasn't a problem, free on the hard standing outside of the front of the hotel, very warm

the shower room door knot was broken, kids stuck inside because they can't open the door

the shower room door knot was broken, kids stuck inside because they can't open the door

wifi is really slow

about tv, was told they would get me one which never materialised, so stuck in a room with two kids and no tv

initially given room that was not wifi-connected

the bar and food was fantastic and the staff friendly and helpful

ich we didn't use) and tea and coffee making facilities in the room

the room is comfortable, particularly the bathroom, and i liked the option for room service and the welcoming cookies left in the room

the food and service in the bar were superb

the restaurant & bar area was really warm and welcoming as we arrived and the staff were very attentive in giving us

room was bright and airy and the breakfast was lovely with bread and pastries from the local bakery

wonderful staff, fantastic breakfast, lovely pub.

gigi was kind enough to grant me an early check in; she also gave me great tips about the city and how to travel around london

staff were extremely friendly and helpful the food in the bar was amazing

the breakfast in the pub is also really good

english breakfast, sweet lady that works there

they offer you many homemade breakfast options, free wifi and free parking

location early check in time. good breakfast. friendly staff

we drive do having parking for us was an added superb

very helpful staff, good breakfast at no extra cost, free secure car parking

didn't find the wifi password

the free wifi service worked smoothly as well

very accommodating and helpful the room was a decent size and was equipped with tv fridge and wifi as promised bathroom facility was very clean and well

wifi code should have been given to me or at least inside the room

tv wifi in rooms

free wifi excellent value for

wifi was a bit sketchy in our basement room.

neither the wifi nor my own mobile internet worked very well downstairs.

wifi

one bad thing is the wifi didn t cover my room well and cellular signal is wifi

also the wifi en television are not working

the tv also didn't work because wifi connection wasn't available

place was clean, well decorated with a modern feel and great wifi connection

there was no wifi connection though the tv

wifi works perfectly

staff were great, noted that we wanted an early check in and were able to accommodate this

, wifi, tea/coffee, etc

girl with blonde hair who worked behind the bar is an exceptional asset to your hotel/bar

excellent facilities

the room was a great size and i was able to use the wifi to make work skype calls no problem