didn’t like how the kids were able to be at the swim up bar i wish they sectioned that off for adults only

orlando at the lobby bar was the best bartender ever

there was a pool by our room but the bar at that pool was never open the 4 days we were there

from ettian at the lobby bar who made some killer sangria, to milton at water’s edge who gave us some great

the pool could have been much better, i understand it’s from covid related issues but if your bar isn’t open more servers is a must

the pools were empty and warm and the bar was 1 minute walking distance from the pool and the beach

breakfast bar and staff was excellent

pool side bar and food service was fantastic

the pool with the bar fantastic and their drinks are awesome

the swim up bar was excellent

the bar should be one of the busiest spots around but looks unused.

need a bar in the pool

complementary cereal and coffee at the back bar room

the bar would have been open for us to purchase drinks on the property

would had liked to see a light snack bar ,not just coffee and water

were only there for a night but the pool looked very nice and i liked that there was ample

friendly staff and a fun bar for dinner, then complementary breakfast and 5 minutes back to flight check in

bar service waitresses could have been better, faster and more friendly

kind and friendly female receptionist very kind and friendly restaurant and bar female

very clean, convenient, lots of amenities, breakfast provided, bar and restaurant, outdoor patio

restaurant bar staff was slow

next block over has a good pizza/sports bar

) and hooks for towels on the door, but definitely manageable with the bar in the foyer and the floor of the shower, of course

no bar on the pool.

it was only a short walk to a beach with a nice bar and grill right on the beach

the pool in the bottom looks like it needs painting time to puts some life to eat a little bar and lights

i loved the swim up bar in the pool

, and happy hour was also so much fun, they have an outside bar and grill with excellent food and drinks and the bartenders are really nice

the pool bar was cool

friendly staff, good bar and food.

was cool, but i wish that the guacamayo bar and grill where more pro active

juan and josean at the outside bar were great as well as alex

bar at the pool

breakfast was included , pool was great, bar and coffee shop right across from front desk , room service was on point with new towels if

free breakfast and a 40 dollar credit to use in the bar o restaurant every day of the stay except the day of the check out

very clean, perfect location and the $40 voucher for the bar was very helpful

pool bar and food closed at 6pm, which seemed a bit early

the swimming pools and hot tubs were wonderful, and the swim-up bar was really fun

beach and pool area; incredibly gorgeous lobby, bar and entertainment area

have changed the menu at the beach club/pool bar and i hate to say it but not for the better

i loved the swim up bar , so many pools very beautiful good scenery

i enjoyed the pool which has a swim up bar and the hotel is right along the beach

they have nice outside bar with fire pit

loved the swim up bar in the pool as well as the convenience of bar service on the beach

also the pool bar service was very slow but the drink was good

jenny at the pool bar was fantastic- she took care of everyone like family

cesar, luis, belinda and yirdi at the casino bar were the best

open bar every day, attentive staff, and very central to nightlife in san juan

pool bar and grill were outstanding

wish pool bar opened later

the pool was beautiful and clean, and there is a pool bar where you can get a snack or drink while outside

there s a rooftop bar that has a great view of the beach and the area

enjoyed being able to leave the beach, grab a few drinks and amazing food from the rooftop bar & grill, go back to my clean suite with beautiful ocean views to a quiet & peaceful nights

awesome rooftop bar & restaurant.

pool was great, restaurant / bar was great, beach was clean and beautiful

the rooftop bar and restaurant views were amazing

and i wish the lobby bar & restaurant was open later

loved everything, very clean, trendy, they had the pool the bar the beach is two minute walk

as described, great location 1 minute walk from the beach, hotel front desk and bar personnel were all super nice

with breakfast you can add to your room tab and take to go or eat downstairs, which serves as bar too

they have very affordable bar prices

outdoor bar area

the bar and the hotel have music super loud and horrible music playing since early in the morning till

from front desk to the pool and bar staff as well as the chef and housekeeping

rooms were very noisy as near the pool and bar we had to move hotels as we couldnt get any

having a patio bar and great food helps give the resort feel

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

chair and i was told that nobody was on duty to handle the chair's price for a snicker candy bar was 3

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

loved the restaurant and bar directly on the ocean

resturant and bar were understaffed

didn’t like was the bar closed on sundays and mondays… lol that’s not so bad at all

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

not really a swimming pool, just a small almost bathtub. but the beach is nearby

plunge pool is kind of a joke

plus the stone and woodwork in the restaurant- bar was impressive

bar staff was very friendly and welcoming

there's a cool little restaurant and bar inside on the first floor too

beach was within walking distance, it was clean and comfortable and the pool and bar were great so was the

towel bar - half gone

the pool was lovely and the bar was cozy

that the bar close at 11

everyone was so friendly and helpful!! would stay there again!!!! boat bar was a blast!!

good location in san juan. quaint. friendly staff. nice bar and pool.

necessarily a dislike, i just wished they utilized their bar more

the bars were nice as were bar staff

real resorts lot of space different pool the palomino island is wonderfully a golf camp a lot of bar and restaurants and the rooms are

the caffeine bar is open 24 hours for those who are starting their adventures early or coming back late

the phone ringing around 5 times each night, the bar at the pool was closed.

com, booked the room, drove to the resort and once checked in we went straight to the pool bar for drinks and appetizers

the bar & restaurant service was a little slow

was the best hotel i have ever stayed, bar none

extremely warm and friendly greeting on arrival, which extended to the excellent service in the bar

the bar in the lobby is awesome, too, though food service was a bit slow

site restaurant and bar are great

good breakfast clean rooms nice staff

hot breakfast

the coffee was great, decent breakfast, villa was very comfortable and huge

no breakfast

breakfast included

olvin at the beach cabana rentals, and sergio at the beach bar were exceptional

the staff at the bar by the pool were amazing and very friendly

the smell of the rooms, there was no swim up bar and the jacuzzi was being renovated.

, we couldn t really enjoy the hot tub there was nothing but kids hanging in it and around the bar area nothing but kids playing around and sitting on the bar chairs

brian at the front desk, lynette at the conceirge, jackie, emily and bar staff were fabulous

they have lactose free and gluten free options and a coffee bar that was actually nice

nice bar downstairs, gym, coffee shop, helpful staff

pool is small and there were no stocked mini bars

be cleaned on wednesday the day before check out, there was no toilet paper, no extra towels, no bar soap, no vacuuming and no surface cleaning done to my room as they did before

location and have a connection to the nice restaurant and bar ,,parking has a extra fee a decide parking around the building but location in great you just

, sofia, all the front desk and bar staff were very nice and accommodating

location, private chairs and umbrellas for hotel guests, great bar and brunch, rooms are small but beds are comfortable

located on the beach. awesome restaurant and bar with ocean view.

and the bar was under construction but that’s okay because we were allowed to bring our own liquor

beach the bar bartender awesome can’t wait go back

staff at the poolside bar and grill were the best

the breakfast buffet is super yummy and the drinks at the bar with juan are so good

lobby could be a bit noisy in the evenings since the bar was located there

staff in the lobby bar were top notched

the pool bar employees service wasn’t top tier

i understand it's a 5 star hotel, but would like to have the convenience of affordable bar food at least

the mini bar is fully stocked, the rooms are clean and beautiful

for a the infinity pool bar was the best

the staff at the pool, the pool bar and restaurant were excellent.

and professional and the rooms are very comfortable, the linen is of good quality and the mini bar was stocked well

nice location beautiful building pool restaurant bar staff management all very good

mini bar was never restocked even after i asked them to do so

were extremely comfortable, the distance of the beach was exceptional, and the pool and poolside bar are fun and convenient

the pool and pool bar were great

of the pool was great, as well as the pool bar staff were extremely helpful

hotel is in a good location within walking distance to several restaurants, bars and shopping

you can use condado plaza amenities & beach access but our hotel pool & bar was better

there as also a bar in the pool

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

access to the pools, bar in pool. overall, was impressed in the quality of room.

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

cool he control the flow people between the beach and a pool very good security feature the bar at the pool was amazing good prices housekeeping really helpful really attention to detail i

was conveniently located near a lot of tourist attractions all the pools was open the bar was an extended plus the drinks and food by the pool was delicious and the staff was very

wish the bar on the main level was open more ambiance and music

and bar were excellent, friendly staff, a little high price on the octopus which was excellent and

great crew, awesome restaurant.. bar was great too

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

the restaurant bar at the lobby

restaurant or bar not open

roof top bar and grill

the service was excellent. the rooftop bar was amazing.

spectacular views from the rooftop bar area

from the moment i arrived, javier at the bar was the best

kinda gave up the pool area to accommodate a rooftop restaurant

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

the bar in the hotel is amazing

the place, the bar down stairs and the roof top bar as well

side and the patio), and live piano on thursday night was fun and invited

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

the bar had great service and the inside/outside seating was beautiful

(we enjoyed the bar and food at the hyatt place also

the only other thing was the coffee bar didn't open until after 4pm due to staffing issues

swimming pool to small no bar at the swimming pool.

staff, room, bar service

i loved the bar area and breakfast and the way that you can order food all the way up until 10 pm

the swimming pool area was very nice area to relax, the had a bar and music playing, it made the stay a much better experience

and the bar tender carlos was amazing and absolutely the best

the breakfast bar i paid for wasn't worth it at all. never again

outside bar didn t appear to be open , i never asked why but i assumed covid restrictions

i liked that there was a coffee bar downstairs

joshua who worked out side at the bar was the best

people and de server at the pool bar gustavo he was so professional and nice , he was ourr server for the 2 days a very good guy

the bar closes early.

breakfast was excellent , restaurant and bar also excelent good food and outstanding customer

the bartenders from the wxyz bar were great, quick, and very friendly

that it didn't have a proper restaurant. only a bar and lounge area.

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

the bar they asked my room number but never asked if i wanted to be charged to my room for my drinks

it was very clean. the bar employees were very polite.