very friendly staff but especially those who work in the splash bar area at the pool

com, booked the room, drove to the resort and once checked in we went straight to the pool bar for drinks and appetizers

real resorts lot of space different pool the palomino island is wonderfully a golf camp a lot of bar and restaurants and the rooms are

the caffeine bar is open 24 hours for those who are starting their adventures early or coming back late

the phone ringing around 5 times each night, the bar at the pool was closed.

complementary cereal and coffee at the back bar room

would had liked to see a light snack bar ,not just coffee and water

the bar should be one of the busiest spots around but looks unused.

need a bar in the pool

no place to put a bar of soap while bathing

pool side bar and food service was fantastic

the pools were empty and warm and the bar was 1 minute walking distance from the pool and the beach

the pool with the bar fantastic and their drinks are awesome

make sure to eat a puertorrican burger just by the pool in the 5 o clock somewhere bar & grill

breakfast bar and staff was excellent

there was a pool by our room but the bar at that pool was never open the 4 days we were there

orlando at the lobby bar was the best bartender ever

the pool could have been much better, i understand it’s from covid related issues but if your bar isn’t open more servers is a must

the swim up pool bar was great

didn’t like how the kids were able to be at the swim up bar i wish they sectioned that off for adults only

yoga and breakfast were amazing

yoga routine was outstanding and then a vegan breakfast right after made me appreciate my good health and all the blessings

the breakfast is always a nice surprise (fully plant-based), since they cook it fresh everyday

breakfast staff store

pool wasn’t heated, more lights at the pool. at least one tv to watch a game.

no microwave & bar should be open maybe till 8 pm.

the bar was closed

the lobbies bar tender was such a nice and friendly person

on service because still a young place and they have to work on management of the restaurant and bar

pool bar wasn't open much at night during my stay

views, lovely pool, honor bar for all your island needs

that cats try and come in the rooms/balcony (they were very sweet) more sweet options at the bar (just being picky because it was

library to borrow books and many games to play - a bar to mix your own drinks - pool with floatable mattrasses - amazing view and peaceful silence -

honesty system for bar and library

breakfast and a lovely library, where you can sit and read and/or exchange a book and a nice bar lovely decoration all over the hotel walking distance (20 minutes) away from the centre of

everything about this place was great i wish they had the bar opened every day

the restaurant and bar was only open from wednesday to sunday.

location was great, bar and restaurant staff are second to none.

the view, restaurant, bar and the staff

amazing views. great staff. relaxing and calm. spacious, restaurant and bar onsite.

bar could open earlier as well

we asked for the bar we weee repeated that it was really busy

roof top bar should be open longer

the rooftop bar was really beautiful with a nice view

kitchen, breakfast, bar were closed

very clean, convenient, lots of amenities, breakfast provided, bar and restaurant, outdoor patio

kind and friendly female receptionist very kind and friendly restaurant and bar female

friendly staff and a fun bar for dinner, then complementary breakfast and 5 minutes back to flight check in

restaurant bar staff was slow

bar service waitresses could have been better, faster and more friendly

next block over has a good pizza/sports bar

the amount in bar soap was too small- fell apart quickly but i still like your place

the pool in the bottom looks like it needs painting time to puts some life to eat a little bar and lights

very good breakfast bar below connected to the hotel

there was a bar in the hotel thad had a sign saying it was open and there were people in there, but they said

the pool bar was cool

friendly staff. nice facilities, breakfast was great. food at pool bar was fantastic.

was cool, but i wish that the guacamayo bar and grill where more pro active

the pool bar and grill staffed with friendly people who make great burgers & tropical drinks

i loved the swim up bar in the pool

rooms were very noisy as near the pool and bar we had to move hotels as we couldnt get any

room on my second stay was cramp and right outside of the pool and bar area which was extremely noisy and wet from the pool water

outdoor bar area

had a bar on site

from front desk to the pool and bar staff as well as the chef and housekeeping

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

loved the restaurant and bar directly on the ocean

resturant and bar were understaffed

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

didn’t like was the bar closed on sundays and mondays… lol that’s not so bad at all

plunge pool is kind of a joke

the little plunge pool was awesome for cooling off

there's a cool little restaurant and bar inside on the first floor too

bar staff was very friendly and welcoming

plus the stone and woodwork in the restaurant- bar was impressive

beach was within walking distance, it was clean and comfortable and the pool and bar were great so was the

advertise a beautiful restaurant and bar but when you get there they inform you that it is closed permanently

the pool was lovely and the bar was cozy

that the bar close at 11

necessarily a dislike, i just wished they utilized their bar more

everyone was so friendly and helpful!! would stay there again!!!! boat bar was a blast!!

good location in san juan. quaint. friendly staff. nice bar and pool.

the bar & restaurant service was a little slow

extremely warm and friendly greeting on arrival, which extended to the excellent service in the bar

the bar in the lobby is awesome, too, though food service was a bit slow

was the best hotel i have ever stayed, bar none

site restaurant and bar are great

my kids loved the garden out back

the breakfast is very ample

my kids loved the garden out back

the room has a kitchen, air-conditioning, a tv and a private bathroom

the casinos and beaches are close to the proximity to walk

, we couldn t really enjoy the hot tub there was nothing but kids hanging in it and around the bar area nothing but kids playing around and sitting on the bar chairs

bar in main lobby and poolside

olvin at the beach cabana rentals, and sergio at the beach bar were exceptional

brian at the front desk, lynette at the conceirge, jackie, emily and bar staff were fabulous

the swim up bar was great

they have lactose free and gluten free options and a coffee bar that was actually nice

location, ropa vieja restaurant, fitness center, choco bar cortes

the choco cortes bar in the lobby was a great recommendation

pool is small and there were no stocked mini bars

be cleaned on wednesday the day before check out, there was no toilet paper, no extra towels, no bar soap, no vacuuming and no surface cleaning done to my room as they did before

located on the beach. awesome restaurant and bar with ocean view.

, sofia, all the front desk and bar staff were very nice and accommodating

and the bar was under construction but that’s okay because we were allowed to bring our own liquor

the bar for the hotel was practically on the beach

location, private chairs and umbrellas for hotel guests, great bar and brunch, rooms are small but beds are comfortable

lobby area and bar very festive and inviting

staff in the lobby bar were top notched

lobby could be a bit noisy in the evenings since the bar was located there

staff at the poolside bar and grill were the best

the breakfast buffet is super yummy and the drinks at the bar with juan are so good

and professional and the rooms are very comfortable, the linen is of good quality and the mini bar was stocked well

for a the infinity pool bar was the best

the staff at the pool, the pool bar and restaurant were excellent.

the mini bar is fully stocked, the rooms are clean and beautiful

i understand it's a 5 star hotel, but would like to have the convenience of affordable bar food at least

the pool and pool bar were great

bar was only open until 6pm

nice location beautiful building pool restaurant bar staff management all very good

were extremely comfortable, the distance of the beach was exceptional, and the pool and poolside bar are fun and convenient

property is perfectly located, neat spaces, have a good bar and infinite pool to enjoy this part of the city

great crew, awesome restaurant.. bar was great too

they are able to give you a $17 daily credit to their snack bar in the lobby

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

restaurant or bar not open

the restaurant bar at the lobby

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

one glass of wine at bar was $16

hotel is in a good location within walking distance to several restaurants, bars and shopping

there as also a bar in the pool

was conveniently located near a lot of tourist attractions all the pools was open the bar was an extended plus the drinks and food by the pool was delicious and the staff was very

multiple pools and a swim up bar is a plus

wish the bar on the main level was open more ambiance and music

cool he control the flow people between the beach and a pool very good security feature the bar at the pool was amazing good prices housekeeping really helpful really attention to detail i

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

spectacular views from the rooftop bar area

roof top bar and grill

from the moment i arrived, javier at the bar was the best

the service was excellent. the rooftop bar was amazing.

pool is small and restaurant is expensive

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

the place, the bar down stairs and the roof top bar as well

side and the patio), and live piano on thursday night was fun and invited

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

the bar in the hotel is amazing

their bar had random open and closed times and a little expensive

(we enjoyed the bar and food at the hyatt place also

swimming pool to small no bar at the swimming pool.

hotel bar did not have food every day and the times they served food were odd and did not match what was

super he make sure you had all what you needed for breakfast, now let's talk about alex in the bar who makes the best mojito that i ever had, if you ever stay at hyatt house make sure to try

the swimming pool area was very nice area to relax, the had a bar and music playing, it made the stay a much better experience

outside bar didn t appear to be open , i never asked why but i assumed covid restrictions

great pool area for families and the lobby area with bar and restaurant were super convenient.

the pool bar is not open during the week

i loved the bar area and breakfast and the way that you can order food all the way up until 10 pm

i wish we got to experience the pool ud83dude14 they was cleaning it and the bar so we had to use the a loft pool but everything else was wonderful

breakfast was excellent , restaurant and bar also excelent good food and outstanding customer

pool bar hours

the bar closes early.

i love the pool floor.. great view and the outside bar and pool snacks

that it didn't have a proper restaurant. only a bar and lounge area.

it was very clean. the bar employees were very polite.

the hotel bar and restaurant offer great meals and drinks; breakfast is very tasty and good

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

the bartenders from the wxyz bar were great, quick, and very friendly

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the pool is clean and not too warm, even in the summer

the plunge pool was small but great to cool off after walking around all day